Hypo-allergenic bedding, minibar, in-room safe, desk

Reviews of Hotel Augustiner Tor

Hotel Augustiner Tor
Bodanstr. 18, Konstanz, BW

Reviews

8.2

Very good

Rating 10 - Excellent. 147 out of 436 reviews" "
Rating 8 - Good. 193 out of 436 reviews" "
Rating 6 - Okay. 73 out of 436 reviews" "
Rating 4 - Poor. 17 out of 436 reviews" "
Rating 2 - Terrible. 6 out of 436 reviews" "

8.6/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

8/10 Good

Hana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
they dont have onw parking lot. so need to pay for 24euro/day.
Stayed 1 night in Feb 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Definitely recommend
Great location and friendly staff.
View from room
Stayed 1 night in Oct 2023

8/10 Good

Vanessa

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2023

10/10 Excellent

Alexander, Konstanz

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, friendly staff and great location 👍
Stayed 2 nights in Sep 2023

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Amenities, property conditions & facilities
This is a Hotel has a great location right downtown next to shopping and dining but there’s nowhere to pull up to take out your bags and there is no where to park to go to public parking a few blocks away. The hotel staff were unusually rude and awful. The hotel boost to have a blackout curtain, but it was a half a curtain in the middle of a window where the light shines through all night long. The beds were horrible. They were foam mattresses it sunk right down to the bottom when you laid in them, horribly uncomfortable was a very difficult night for all of us. We had paid for a two night stay and had to leave the very next morning. The breakfast there was not very good. Coffee came from a machine where they poured powder into it. The eggs were probably powdered as well. They had some cheeses some choices, but none of it was what we were used to specially for the price we paid for the room Won’t be going back there for any reason.
Stayed 2 nights in Aug 2023

6/10 Okay

Fergal

Travelled with group
Functional
Functional hotel with clean room. Breakfast buffet is simple and edible. Good location near the train station
Stayed 1 night in Jul 2023

10/10 Excellent

Harald, Aurora

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice location in the old town of Konstanz
Stayed 1 night in Mar 2023

10/10 Excellent

Ville

Stayed 2 nights in Feb 2023

10/10 Excellent

Selvie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Shops and restaurants walking distance.
Stayed 1 night in Feb 2023

10/10 Excellent

joseph

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great property in the heart of the city and is just a few blocks away from the lake and the Christmas Mart

10/10 Excellent

Michael, Mordialloc

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Sep 2022

10/10 Excellent

Johannes

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great location in the center of Munich, in walking distance of many sights. Lively part of town. Great breakfast buffet.
Stayed 3 nights in Jul 2022

10/10 Excellent

Ralf, Apex

Stayed 2 nights in Jul 2022

8/10 Good

Christiane

Liked: Cleanliness, staff & service
Stayed 3 nights in Jun 2022

10/10 Excellent

Neill

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, just had one issue with parking our large minivan -- nothing to do with the hotel, but worth considering for groups / families. Parkplace just outside town (walkable) was perfect in the end.
Stayed 1 night in May 2022

10/10 Excellent

CHIRAZ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is extremely Well situated in the heart center of the city which makes life much easier. Buses are found nearby as well as the train station, a mall, restaurants. I was feeling great about that. Very clean hotel.
Stayed 3 nights in Feb 2022

10/10 Excellent

Lee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Great location in Konstanz for a little family shopping trip. Room was a good size for the 4 of us. Good breakfast too.
Stayed 1 night in Nov 2021

8/10 Good

Andras

Liked: Cleanliness
Disliked: Room comfort
Location was amazing, clean but nothing special, felt like a hostel than a hotel. hot stuffy room, had a fan but not great, noisy, but it’s central. Cleaners left bed sheets piled up near our door during the night. while cleaning during the day, it was all very messy from the cleaners cleaning, hence hostel feel. Regarding coffee during breakfast. Could be a good idea to put a sign saying you can’t use it. Over all, it was a nice stay only as it’s central
Stayed 2 nights in Jul 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay and experience!
Great stay and experience! Lovely place and people
Stayed 4 nights in Jul 2020

8/10 Good

Martin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We booked only 1 night in a family room. It's rather small once the sleeper couch is extended but was absolutely fine for us for the night. The hotel is very well located in the old town and shopping. It doesn't have a restaurant but that's not an issue as there as many options close by. They offered a nice breakfast but the service was slow but I believe this is due to them not offering a buffet due to the Covid-19 situation, so everything was brought out by staff. Our room was right on the road but didn't hear anything at night. overall it was suited us fine.
Stayed 1 night in Aug 2020

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
It was ok. We stayed on the 4th floor and it was extremely hot. There is a window but no air circulation. It was very hard to sleep. The mini refrigerator blew hot air but didn't keep anything cold.
Stayed 1 night in Jul 2020

10/10 Excellent

Nam Tran

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay
Convenient place! Very easy instructions. Definitely recommend :)
Stayed 1 night in Nov 2019

10/10 Excellent

Norma

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, comfortable, and clean. We would absolutely stay again!
Stayed 1 night in Sep 2019

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good find
Very convenient location ,close to lake,train station,supermarket and numerous restaurants .Excellent breakfast with limited hot food ,bacon ,sausages scrambled and boiled eggs but plenty of cold meats ,cheese,bread and pastries etc.Very pleasant staff all with excellent english and all super helpful .No aircon so can get a bit warm in some rooms but overall, good value for money ..We will return .
Stayed 7 nights in Sep 2019

10/10 Excellent

Cheyenne

Stayed 1 night in Aug 2019

8/10 Good

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location in the center of town. Easy check in. Very friendly and helpful staff.
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2019

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019

6/10 Okay

Lee, Singapore

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities
Hotel is close to train station and mall. Good location. Lack of amenities and breakfast varieties.
Stayed 2 nights in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019

4/10 Poor

Michele

Disliked: Staff & service, property conditions & facilities, room comfort
Bad condition, no air conditioning
Stayed 1 night in Jul 2018

8/10 Good

KM, San Francisco, CA

Liked: Cleanliness, staff & service
Disliked: Room comfort
Comfortable - mostly
We stopped for two nights at the end of June and the hotel itself was nice and in a great location. Our only complaint is that the room was extremely hot! The rest of the hotel was air-conditioned so I guess it was a special circumstance (the room next door was under repair). All in all, if the room temperature had been lower, we would have had nothing bad to say about this place.
Stayed 2 nights in Jun 2018

8/10 Good

Barbara

Liked: Cleanliness, staff & service, room comfort
Everything great, except for the (physical) steps to overcome to reach the entry, elevator and way to the room which, for someone with heavy luggage, are a bit of nuisance.
Stayed 1 night in May 2018

6/10 Okay

William

Liked: Cleanliness, staff & service
Small but clean and great location
Two adults and our teenage kids stayed for one night while sightseeing the area. Very small bathroom, but clean and functional. Room was decent size, it held four single beds a small desk/chair combo and a wall unit and there was room for nothing else. Pretty much as soon as the door opened, you see the beds and we were basically sleeping head to toe with that setup. The good is that the room was clean and other than being very small, there were no issues. Breakfast was typical German lunchmeats and cheeses with bread, but quality was good. Location is perfect for shopping and exploring the town and the ladies working there were very friendly and professional. Would likely not stay there again for the price vs. size value.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice modern room hotel
Very nice stay. Central to walk everywhere in Konstanz & very close to station and across road from the Lago shopping mall. Only disappointment was Breakfast only served from 7am in the morning which is not suitable for my business travelers needing to catch the 7:03 express train to Frauenfeld.
Stayed 4 nights in Jan 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2017

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Staff & service
Unwelcoming staff
Staff quite impersonal. Questions answered with monosyllables. At breakfast the tables very crowded together. Loud and unpleasant music played from the washing-up room where s noisy dishwasher added to the negative atmosphere.
Stayed 1 night in Sep 2017

6/10 Okay

bruce, oregon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, but......
Unless your room is on street or shopping mall side of hotel.
Stayed 1 night in Sep 2017

8/10 Good

Gary

Liked: Cleanliness, property conditions & facilities, room comfort
Arrived around nine at night. Entrance to hotel locked. Automated entry with reservation number. I only had my confirmation number and no phone service. Another guest returning to hotel made a phone call to contact number on sign. A little frustrating
Stayed 1 night in Sep 2017

10/10 Excellent

Zhan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel
I had a little difficulty checking in because no one was at the front desk. But once I saw the manager, the hotel tried to assign me the best room available and gave me a lot of choice showing me around. The hotel is part of the beauty of Konstanz, part of the fairy tale. You will like the room, service, breakfast and the wonderful staff. When you check in, you can go in without a card during the day. Just go to the 2nd floor to the dining area and you can see the manager. Maybe the hotel can have a phone on the front desk for the guests to check in?
Stayed 3 nights in Jul 2017

8/10 Good

Lianne, calgary

Liked: Cleanliness, property conditions & facilities, room comfort
Close to everything
I literally got the last hotel room. 2 blocks from train , lake and shopping centre.
Stayed 1 night in Jul 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Place
nice room enjoyed the hotel

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb staff and accommodation
We absolutely loved our stay here. The staff was friendly and helpful. The breakfast was very nice with fresh buns and croissants. Nice selection of meats, fruits and cereals. The location was perfect. Right in the centre of everything.

6/10 Okay

Verified traveller

Liked: Cleanliness
Nice hotel in centertown,
Staff friendly and location OK, Maybe little bit noisy because trafic jam

8/10 Good

Stefan, USA

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Nice hotel in the city
There is no one at the reception after 8 pm. Which is rather uncomfortable as the booking code from hotels.com wasn't accepted at the automated check-in machine at the entrance. The room was nice and big - especially compared to my colleagues who booked the same room type. They have a really nice breakfast room. Breakfast itself was also good.

6/10 Okay

Laurie, PA

Liked: Cleanliness, room comfort
Disliked: Staff & service
A puzzle to solve
Hotel is close to the train station, but only has a doorway on the ground floor. There was a screen to punch in your reservation number, but the one I had didn't work. Someone let us in the door. There was a desk with no one there and a sign that said the desk was on the 2nd floor. Went to the 2nd floor and the desk was not by the elevator. Found it after searching. The floors are not level so you have to drag your luggage up and down steps . The breakfast buffet is split into 2 rooms so it was hard to find the food

8/10 Good

breaker, London

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Nice hotel...but don't go there in hot weather!
Pros: Hotel is clean, modern and in a good location. Cons: 24hr check-in machine outside doesn't recognise when a booking is pre-paid and will ask for your credit card, staff are slow to process check outs during busy times (i.e. no express checkout available), some rooms do not have air conditioning or fans in the room which I think is very poor for an area where it can reach 30 degrees plus.