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Reviews of Comfort Inn North Conroe

2.5 out of 5
Comfort Inn North Conroe
1115 League Line Rd., Conroe, TX

Reviews

8.6

Excellent

Rating 10 - Excellent. 201 out of 382 reviews" "
Rating 8 - Good. 116 out of 382 reviews" "
Rating 6 - Okay. 34 out of 382 reviews" "
Rating 4 - Poor. 22 out of 382 reviews" "
Rating 2 - Terrible. 9 out of 382 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Manuel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clean!
Stayed 1 night in Apr 2024
Response from Hotel Manager on 19 Apr 2024
Dear Guest,Thank you for your positive feedback! We're delighted to hear that you found our hotel super clean. Providing a clean and comfortable environment for our guests is our top priority. We appreciate your kind words and hope to welcome you back for another enjoyable stay in the future.Sincerely,Hotel Manager

10/10 Excellent

Judy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff was very friendly and helpful.
Stayed 5 nights in Mar 2024
Response from Hotel Manager on 16 Apr 2024
Dear Tyrel,Thank you for highlighting our friendly and helpful staff! It's wonderful to know that they made your stay enjoyable. We'll be sure to pass on your kind words to our team. Looking forward to welcoming you back soon!Sincerely,Hotel Manager

10/10 Excellent

Gigi

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing staff!
Stayed 2 nights in Apr 2024
Response from Hotel Manager on 10 Apr 2024
Dear Guest,Thank you for your kind words about our staff! We're thrilled to hear that you had a positive experience with us. Our team works hard to ensure every guest feels welcomed and valued. Your feedback is greatly appreciated, and we look forward to welcoming you back for another amazing stay in the future.Sincerely,Hotel Manager

10/10 Excellent

John, Sugar Land

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very good Place was quite clean Nothing negative at all
Stayed 1 night in Mar 2024
Response from Hotel Manager on 19 Mar 2024
Dear Guest,Thank you for your wonderful feedback! We're thrilled to hear that you had a positive experience with our staff and found the place clean and comfortable. Your satisfaction is our top priority, and we're delighted that we could meet your expectations. We look forward to welcoming you back for another enjoyable stay.Sincerely,Hotel Manager

8/10 Good

Frances

Liked: Cleanliness, staff & service, property conditions & facilities
Snack machine was out of order.
Stayed 1 night in Mar 2024
Response from Hotel Manager on 19 Mar 2024
Dear Guest,Thank you for bringing this to our attention. We apologize for any inconvenience caused by the snack machine being out of order during your stay. Rest assured, we will address this issue promptly to ensure it is fully operational for our future guests. We appreciate your understanding and hope to have the opportunity to welcome you back for a flawless experience.Sincerely,Hotel Manager

10/10 Excellent

Theodore

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front office staff was nice
Stayed 1 night in Mar 2024
Response from Hotel Manager on 17 Mar 2024
Dear Theodore,Thank you for your positive feedback! We're glad to hear that you had a pleasant experience with our front office staff. Providing excellent customer service is important to us, and we're thrilled that our team made a positive impression on you. If there's anything else we can assist you with during your stay, please don't hesitate to reach out. We appreciate your review and hope to welcome you back again soon for another fantastic stay!Sincerely, Hotel Manager

10/10 Excellent

Calvin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was wonderful.
Stayed 2 nights in Mar 2024
Response from Hotel Manager on 24 Mar 2024
Dear Calvin,Thank you for your perfect rating and positive feedback! We're thrilled to hear that you found our staff wonderful during your stay. Providing excellent service is our priority, and we're delighted that our team made a positive impression on you. We appreciate your kind words and hope to have the pleasure of welcoming you back for another great stay in the future! Sincerely, Hotel Manager

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Hotel manager on 16 Mar 2024
Dear Guest, Thank you for taking the time out of your busy schedule to write a review about your stay at our hotel. We would like to know what we can improve to earn a 5 Star Review on your next stay. Sincerely, Hotel Manager

8/10 Good

Jeanne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tout est ok
Stayed 1 night in Mar 2024
Response from Hotel Manager on 8 Mar 2024
Dear Jeanne, Thank you for taking the time out of your busy schedule to write a review about your stay at our hotel. We would like to know what we can improve to earn a 5-star review on your next stay. Sincerely, Hotel Manager

6/10 Okay

John A

Stayed 4 nights in Jan 2024
Response from Hotel Manager on 1 Mar 2024
Dear John A, Thank you for the review and rating of 3 out of 5. Kindly give us some opinion, which can be useful for us to improve our hotel service from 3 to 5. We appreciate your feedback!. I hope you will visit us again soon. Sincerely, Hotel Manager

8/10 Good

Chastity

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
I always stay at Comfort Inn; however this was the worst one I ever stayed at. The bathtub mat has fungus on the be bottom, the water was linking from the wall, the bed mattress was sunk in and the breakfast was just ok. How do you have biscuits but no gravy, no jelly only option was syrup. I paid over a hundred dollars for the room and it was basically a 48.99 room. The next time I visit Conroe Texas I want be staying at the Comfort Inn. As for the good the staff was friendly and that's about it.
Stayed 1 night in Feb 2024
Response from Hotel Manager on 25 Feb 2024
Dear Chastity,I'm sorry to hear about your disappointing experience at our hotel. We'll address the issues you mentioned promptly. Your feedback is valuable, and we appreciate your honesty. We hope to have the opportunity to regain your trust in the future.Sincerely, Hotel Manager

10/10 Excellent

Susana, Thornton

Liked: Cleanliness
Stayed 1 night in Jan 2024
Response from Hotel manager on 24 Jan 2024
Dear Guest, Thank you for the 5-Star rating. We strive for 100 % guest satisfaction, and I’m very glad you were so satisfied. We believe to provide a great combination of comfort, convenience, amenities, and value to our guests and clearly, you agree. I hope that if your travels bring you to this area again you will stay with us. Serving guests like you make being in this business a true pleasure. Sincerely, Hotel Manager

10/10 Excellent

Ray

Liked: Staff & service, room comfort
Stayed 2 nights in Jan 2024
Response from Hotel manager on 23 Jan 2024
Dear Guest,Thank you for the perfect 10 out of 10 rating on Hotels.com! We're thrilled to hear that you had an exceptional experience. If there's anything specific you loved about your stay or any suggestions you'd like to share, feel free to let us know. We appreciate your feedback and look forward to hosting you again.Sincerely, Hotel Manager

4/10 Poor

Andrew

Stayed 1 night in Jan 2024
Response from Hotel manager on 22 Jan 2024
Dear Guest, Thank you for your feedback. We work very hard to provide the highest level of service for all of our guests which is why we cannot apologize enough for your stay being so disappointing. Please know, your feedback is very important to us and we would welcome an opportunity to learn more about the particulars of your situation, which is critical to helping us understand where we went wrong. With this in mind, if you would be kind enough to contact us, discuss and sort it out for the betterment of our services. Please reconsider and visit us again. Sincerely, Hotel Manager

10/10 Excellent

Larry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Keep Coming Back
We’ve stayed here several times visiting family and keep coming back. Very satisfied with quality and rates.
Stayed 2 nights in Dec 2023
Response from Hotel manager on 19 Dec 2023
Dear Guest,Thank you for your loyalty and positive feedback! We are delighted to hear that you have consistently enjoyed your stays with us. Providing quality service at reasonable rates is our priority, and we appreciate your continued trust in our hotel. We look forward to welcoming you back on your next visit, and if there's anything specific you'd like to share or request, feel free to let us know.Sincerely, Hotel Manager

10/10 Excellent

Freddy

Stayed 1 night in Dec 2023
Response from Hotel manager on 30 Dec 2023
Dear Guest, Thank you for the 5-Star rating. We strive for 100 % guest satisfaction, and I’m very glad you were so satisfied. We believe to provide a great combination of comfort, convenience, amenities, and value to our guests and clearly, you agree. I hope that if your travels bring you to this area again you will stay with us. Serving guests like you make being in this business a true pleasure. Sincerely, Hotel Manager

2/10 Terrible

Mikki

Stayed 3 nights in Dec 2023
Response from Hotel manager on 11 Dec 2023
Dear Guest, Thank you for your feedback. We work very hard to provide the highest level of service for all of our guests which is why we cannot apologize enough for your stay being so disappointing. Please know, your feedback is very important to us and we would welcome an opportunity to learn more about the particulars of your situation, which is critical to helping us understand where we went wrong. With this in mind, if you would be kind enough to contact us, discuss and sort it out for the betterment of our services. Please reconsider and visit us again. Sincerely, Hotel Manager

4/10 Poor

Lisa

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The front desk staff were very nice. But, we needed a shower head replaced, no water pressure. There were dead bugs on the ceiling of our room. The outlets in the room were not usable and some were unsafe in the sockets. It was a very noisy hotel, highway traffic was horrible. Also, if you say you have a hot tub and pool, inform on whether it is inside or outside. Every hotel room needs a large trash can, the tiny ones are too small. Very disappointed in the hotel in general. The people were nice but the hotel was not really a nice hotel.
Stayed 13 nights in Nov 2023
Response from Hotel manager on 5 Dec 2023
Dear Guest,We appreciate your feedback and apologize for the inconveniences you encountered during your stay. Your concerns regarding the shower head, water pressure, cleanliness, and maintenance issues are duly noted, and we assure you that steps are being taken to address these issues promptly. We also apologize for the noise disturbance and any confusion regarding our facilities. Your input is invaluable, and we will use it to improve our services. Thank you for your understanding.Sincerely, Hotel Manager

10/10 Excellent

Kelli

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Lady at front was very nice. Bed was not comfortable. Breakfast was “meh”. Bathroom sink counter could have been cleaner. Might want to clean behind the beds too. We always check for bed bugs and it was nasty
Stayed 1 night in Oct 2023
Response from Hotel Manager on 30 Oct 2023
Dear Kelli, Thank you for taking the time to write about your recent stay with us. We appreciate your pleasant remarks and will work on addressing any issues noted in the future. We look forward to welcoming you again soon. Sincerely, Hotel Manager.

10/10 Excellent

Joanne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful and kind.
Stayed 1 night in Oct 2023
Response from Hotel manager on 15 Oct 2023
Dear Guest, Thanks for the stay and great feedback. It is really encouraging. We feel proud when we get such reviews and motivate us to serve better. Look forward to welcoming you again. Sincerely, Hotel Manager

10/10 Excellent

Cynthia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Hotel manager on 9 Oct 2023
Dear Guest, Thanks for the stay and great feedback. It is really encouraging. We feel proud when we get such reviews and motivate us to serve better. Look forward to welcoming you again. Sincerely, Hotel Manager

10/10 Excellent

Carol A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Hotel Manager on 4 Oct 2023
Dear Guest,Thank you for staying with us and giving us a 10 out of 10 rating. We focus on providing a great experience for every guest and on providing value to you as well. We look forward to welcoming you again.Sincerely,Hotel Manager

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Nice & close to freeway
Stayed 1 night in Sep 2023
Response from Hotel Manager on 25 Sept 2023
Dear James,We're glad to hear that you found the hotel's proximity to the freeway convenient. Easy access to major roadways can make a stay more convenient, especially for travelers. If you have any other specific preferences or requests for your next stay, please feel free to let us know, and we'll do our best to accommodate them. We look forward to welcoming you back in the future.Sincerely,Hotel Manager

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great quiet place to stay .
Stayed 1 night in Sep 2023
Response from Hotel Manager on 16 Sept 2023
Dear Lisa,Thank you for your stay. We're delighted to hear that you found our property to be a great quiet place to stay. We take real pride in this hotel and serving guests like you, and I'm extremely happy that you had such a peaceful stay. We look forward to having you with us again soon. Sincerely, Hotel Manager

4/10 Poor

TERESA

Business traveller
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Hotel Manager on 12 Sept 2023
Dear TERESA,Thank you for your rating, and we're sorry to hear that your recent stay with us did not meet your expectations. If you have any specific concerns or issues that you would like to address, please do not hesitate to reach out to us. We hope to have the opportunity to better serve you in the future. Sincerely,Hotel Manager

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Great price and convenient
Stayed 1 night in Sep 2023
Response from Hotel Manager on 11 Sept 2023
Dear Guest, Thank you for taking the time to offer positive comments about our hotel. I'm glad you like our great hospitality. It's a true pleasure to serve you, and we look forward to providing total satisfaction to you again in the future. When you need us, we'll be here for you. Sincerely, Hotel Manager

10/10 Excellent

LeAnn

Travelled with partner
Liked: Amenities
Easy access from highway, friendly check in. Didn’t like that you had to get change to use the vending machine.
Stayed 1 night in Sep 2023
Response from Hotel Manager on 8 Sept 2023
Dear Guest,Thank you for your stay. We're delighted to hear that you found our hotel to have easy access from the highway and had a friendly check-in experience during your stay. We appreciate your feedback regarding the vending machine. We mind your valuable observations and shall endeavor to better it further. Hope to see you back soon.Sincerely,Hotel Manager

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Hotel Manager on 7 Sept 2023
Dear John, Thanks for choosing our hotel for your stay and the 5 ratings you have given us based on the experience. Hope you had a wonderful experience with us. Please visit us again. Sincerely,Hotel Manager

10/10 Excellent

Paul

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyable stay, friendly staff, clean rooms
Stayed 3 nights in Sep 2023
Response from Hotel Manager on 5 Sept 2023
Dear Paul,Thank you for sharing your experience with us! We're thrilled to hear that you had an enjoyable stay, found our staff friendly, and your room clean. Providing excellent service and a clean and comfortable environment is always our goal. We look forward to welcoming you back for another great stay in the future. Sincerely,Hotel Manager

10/10 Excellent

Paulson

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Sep 2023
Response from Hotel Manager on 4 Sept 2023
Dear Guest,We are happy to know that you had a good stay at our hotel. Your review means the world to us! Thanks again and we look forward to welcoming you all back soon. Sincerely,Hotel Manager

10/10 Excellent

susan, huntsville

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant stay!
Stayed 1 night in Aug 2023
Response from Hotel Manager on 14 Aug 2023
Dear Susan,Thank you for sharing your positive experience. We're thrilled to hear that you had a pleasant stay with us! Our team is dedicated to providing excellent service, and it's wonderful to know that you enjoyed your time here. We look forward to hosting you again for another enjoyable stay.Sincerely,Hotel Manager

8/10 Good

Raymond

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Hotel Manager on 11 Aug 2023
Dear Raymond,Thank you for your feedback and for taking the time to rate your experience. We would love to know how we can improve to make your next stay more enjoyable. Please feel free to share any specific suggestions or concerns with us. We hope to have the opportunity to serve you better in the future.Sincerely,Hotel Manager

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Stayed 2 nights in Aug 2023
Response from Hotel Manager on 5 Aug 2023
Dear John,Thank you for your kind words! We're delighted to hear that you had a great stay with us. Your satisfaction is our priority, and we're glad we could contribute to your positive experience. If you have any specific feedback or suggestions, please feel free to share. We look forward to welcoming you back for another great stay in the future.Sincerely,Hotel Manager

8/10 Good

Lea A

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Great place to stay. The staff was amazing and very helpful. We actually stayed here three different times over the weeks we were in Conroe.
Stayed 2 nights in Jul 2023
Response from Hotel Manager on 3 Aug 2023
Dear Lea A,We're delighted to hear that you had a wonderful experience during your multiple stays with us in Conroe! Our staff takes pride in providing excellent service, and we're thrilled that they were helpful and accommodating throughout your visits. Thank you for choosing us as your preferred accommodation, and we hope to have the pleasure of welcoming you back again whenever you're in the area. Safe travels, and see you soon!Sincerely, Hotel Manager

10/10 Excellent

Aissa Lanette

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The AC alone is the main reason for our stay. This hotel has an AC that does not give off humidity. That alone is #1 for me. Everything else is perfect and in working condition. Friendly too.
Stayed 2 nights in Jul 2023
Response from Hotel Manager on 3 Aug 2023
Dear Aissa Lanette,We're thrilled to know that you had a great stay with us and that our AC system met your expectations, providing a comfortable and humidity-free environment. Thank you for taking the time to share your positive feedback. Our team works hard to ensure that our guests have a pleasant and enjoyable experience. We hope to welcome you back in the future for another fantastic stay!Sincerely, Hotel Manager

10/10 Excellent

Sonia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very reasonably priced. Conveniently located to the area we were visiting.
Response from Hotel Manager on 3 Aug 2023
Dear Sonia,We're glad to hear that you found our hotel to be reasonably priced and conveniently located for your visit. Providing a pleasant and affordable stay is what we aim for, and we hope to have the pleasure of welcoming you back whenever your travels bring you to the area again. Thank you for your positive feedback!Sincerely, Hotel Manager

10/10 Excellent

Aissa Lanette

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was in great condition. Very friendly staff.
Stayed 3 nights in Jun 2023
Response from Hotel Manager on 3 Aug 2023
Dear Aissa Lanette,Thank you for your kind words! We're delighted to hear that everything was in great condition during your stay and that our staff provided you with a friendly experience. Your satisfaction is our priority, and we hope to welcome you back again for another enjoyable stay in the future!Sincerely, Hotel Manager

8/10 Good

Tina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worked great for our needs!
We stayed here with a group of 10 people in 3 rooms, and everything was very clean! Check in went smoothly, service was great, and the pool was small but clean. Breakfast was really good too. Some things need attention (like caulking in the bathroom, loose fixtures here and there, just little things), but cleanliness is the most important thing to me. I'd definitely stay here again 😊
Stayed 1 night in Jul 2023
Response from Hotel Manager on 3 Aug 2023
Dear Tina, Thank you for choosing our hotel for your group stay and for sharing your positive experience with us! We're glad to hear that everything was clean and that you enjoyed the smooth check-in process, great service, and breakfast. Your feedback about the caulking and loose fixtures is appreciated, and we'll work on addressing these areas to enhance our guests' experience. We look forward to welcoming you back on your next visit, and we'll strive to make your stay even better!Sincerely, Hotel Manager

4/10 Poor

Mary

Travelled with family and small children
The fact there was no electricity, and no emergency lighting.
Stayed 1 night in Jun 2023
Response from Hotel Manager on 3 Aug 2023
Dear Mary,We sincerely apologize for the inconvenience you experienced due to the power outage and lack of emergency lighting during your last visit to our hotel. We’re involved in a continuous improvement process aimed at making the hotel better than ever before, and a lot has changed in the short time since your stay. Please visit again to enjoy the much-improved stay and hospitality.Sincerely, Hotel Manager

10/10 Excellent

LORETTA

Stayed 2 nights in Jun 2023
Response from Hotel Manager on 3 Aug 2023
Dear LORETTA,Thanks for staying with us and for appreciating your stay with us by giving us a 5 out of 5 rating. We focus on providing a great experience for every guest and on providing value to you as well. We look forward to serving you even better and eagerly await your arrival. It is our privilege to serve guests like you.Sincerely, Hotel Manager

10/10 Excellent

Tamara

Stayed 1 night in Jun 2023
Response from Hotel Manager on 3 Aug 2023
Dear Tamara,Thank you for the 5-Star rating. We strive for 100% guest satisfaction, and I’m very glad you were so satisfied. We believe we provide a great combination of comfort, convenience, amenities, and value to our guests, and clearly, you agree. I hope that if your travels bring you to this area again, you will stay with us. Serving guests like you makes being in this business a true pleasure.Sincerely, Hotel Manager

8/10 Good

Gayla

Stayed 1 night in Jun 2023
Response from Hotel Manager on 3 Aug 2023
Dear Gayla, Thank you for taking your valuable time to leave a rating for your stay at our hotel. If you can think of anything to raise our guest satisfaction score from 8 to 10, please be sure to let us know. We appreciate your business. We look forward to seeing you again soon!Sincerely, Hotel Manager

8/10 Good

Raymond

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient to my business
Stayed 1 night in May 2023

10/10 Excellent

Dana

Travelled with family
Liked: Cleanliness, staff & service, amenities
I have no problem with the wear and tear on the facility because the price is right!! However it is obviously older but clean.
Stayed 1 night in Apr 2023

10/10 Excellent

Gena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

10/10 Excellent

Raymond

Stayed 1 night in Apr 2023

10/10 Excellent

Bobby

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

4/10 Poor

Eugene

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Roaches and not accommodating
We had 2 roaches in our room on separate days. We asked for an extra pillow and were told they didn't have any. It was 80 degrees and my kids wanted to swim but were told the outdoor pool was only seasonal. We came for a large event and all the kids at other hotels were able to swim in their outdoor pools so that was disappointing. Beds were extremely uncomfortable. Breakfast was sparing. It's a place to stay but not a nice one at that. I can't recommend it.
Stayed 3 nights in Feb 2023

8/10 Good

Kelli

Liked: Staff & service, property conditions & facilities
Found a bed bug. Changed rooms. Breakfast wasn’t anything fancy
Stayed 1 night in Feb 2023

8/10 Good

Leslie

Stayed 1 night in Feb 2023