Ratings based on 231 Verified Reviews

They paid and stayed. We double-checked.
2.8 out of 5
75% of guests recommend
2.9 Room cleanliness
3.2 Service & staff
2.8 Room comfort
2.7 Hotel condition
They paid and stayed.
We double-checked.
1 out of 5
by A verified traveller from charleston sc

Big Mistake

Posted 29-Sep-2015
Pros: nothing
I sent my daughter and a friend to Colorado Springs for a vacation, I booked the hotel on-line after reading reviews. They arrived late afternoon and immediately called me to let me know that the hotel was sketchy and scary. The room was small. outdated and un-clean. They felt as if they were in a very bad area. Although I had booked the room for 4 nights I changed them to a different hotel at a comparable price ( The Academy Hotel) which was wonderful, safe and clean.
2 out of 5
by A verified traveller

!st time at an Extended Stay hotel

Posted 13-Sep-2015
Pros: The view from the 3rd floor balcony towards the mountains.
Cons: Have the rooms at least vacuumed every day or at least every other day without fail. Make more rooms non-smoking than smoking.
I booked my room request almost a month before I arrived. I especially asked for a non-smoking room. I didn't get one. The moment I opened my door, the smell hit me. I felt like I couldn't breath without smoke in my lungs. I found out that I had to take out my trash and swap out my towels. Plus, there would be no maid service for the whole time I was there (Sat - Tue morning) because it wasn't 7 days. The carpet was stained by the bed and needed deep cleaning.. When I left, my clothes, suitcase, cloth shoes smelled like an ashtray. I won't be staying in this type hotel again unless there is a disaster.
1 out of 5
for Couples
by Aaron

This traveller left a rating score only Posted 24-Aug-2015 on Hotels
2 out of 5
by A verified traveller from Kansas

Lots of locals living there. Lots of foot traffic

Posted 14-Aug-2015
Vents were filthy. Painting on bathroom walls were sloppy and unprofessional. Carpets filthy.
5 out of 5
for Personal Event
by Amber

Would Definitely Go Back

Posted 13-Aug-2015 on Hotels
Room was clean and in great shape. The kitchenette was an awesome bonus. Very friendly/helpful staff. All for an incredibly cheap rate!
1 out of 5
for Families
by Nusrat from Houston, Tx

Posted 10-Aug-2015 on Hotels
Worst hotel I ever stayed in my life. Bed sheets, plows, blankets are all dirty. Overall room & hotel was dirty.
1 out of 5
for Families
by A verified traveller

Posted 07-Aug-2015 on Hotels
Beds are crappie like cots. Room had hole in wall no ice machine and not worth the stay.
3 out of 5
by A verified traveller from New Hampshire

Not the greatest hotel for the money

Posted 06-Aug-2015
Hotel staff at the front desk could be a lot nicer to guest wanting to check in. Hotel doesn't have a full time staff person at the desk to help customers so your waiting for someone to attend to you. Hallways smell like urine and the beds are cheap and uncomfortable.
1 out of 5
by Guest from Colorado Springs

horrible staff

Posted 28-Jul-2015 on Hotels
last time I stayed here the lighting in the kitchen fell on my head, this time the staff was incredibly rude. at one point one of the workers opened a door angry smacking into me and then yelled at me because I asked her to unlock the main entrance, they lock you out past 8pm amd you have to wait till there done with whatever costumer is in the waiting room to be let in, that takes 5-10mins each time. also there were coclroaches in my room that they claim were crickets.....you get what you pay for and this place is the dives.....wouldn't be so bad if the staff didn't treat hotel guest like county jail. even though the hotel is gross. it's the staff they make it unpleasant, but then again if you had to deal with all the worst colorado springs has to offer you'd be miserable too..
4 out of 5
for Everyone
by A verified traveller from SC

Decent place to stay. Pet friendly.

Posted 25-Jul-2015
We had a comfortable stay. We had wanted to schedule a 30 day stay, but that is not doable, as there is a limit of 28 days. I am sure the additional days could have been added, but we left on the 28th. The staff were very friendly. The rooms were clean enough, bug free with a fairly comfortable bed. FYI: I was informed, the comforters are washed once per month. I used my own linens/towels! We chose this hotel because of their pet friendliness.