Ratings based on 107 Verified Reviews

2.1 out of 5
20% of guests recommend
2.1 Room cleanliness
2.6 Service & staff
2.1 Room comfort
2.0 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveller

This traveller left a rating score only Posted 25-May-2018
1 out of 5
by A verified traveller

Worst place ever..

Posted 21-May-2018
The room smelled like something died in it. The curtins had.crap on them. Hookers was outside the hotel looking for their next trick. We tried to get a new room or are money back and was told no.. We will never stay there again. You feel dirty just walking into the room. Not enough Lysol to make you feel clean or the room smell to go away. Most horrible place ever.
0 out of 5
by A verified traveller

Posted 07-May-2018
The staff at the hotel extremely rude. We and to Colorado from Texas and right when we got there my cousin husband went to the bathroom at our hotel and just went pee at that and when he flushed it the toilet started overflowing so we called the office and they told us that they had a plunger and we can come down there and get it!!!! WHAT? I was pissed then so I went down there the next day and confront her about that we are your guests. We don’t work for you so why should we plunge the toilet. Well then she said well maintenance is not there and that’s my problem because? VERY GHETO. The only good thing was we had a Mountain View room and it was a great view just very very bad hotel. I would not recommend this place to my worst enemy. Very disgusted on how we were treated especially since we came from Texas!!!!
1 out of 5
by A verified traveller from Colorado springs CO

Posted 22-Apr-2018
Staff had horrible customer service. Front desk attendant called police on me after refusing to refund deposit which was to be refunded at time of check out.
2 out of 5
by A verified traveller from co

Posted 01-Apr-2018
I found this hotel in Expedia Pictures made the hotel look very Nice and Clean.. When we pulled up we already knew this would not have been a place we would usually choose Trash all over the parking lot ect.. But we've already paid for it so we stayed.. When entering the room first the room smells of stale food, It has a small Double bed. Thenbathroom wasn't clean, crumbs still on the table, and the floor needed to be swept and mopped. I went out and bought cleaner cleaned the hotel room and we felt a lot better about being there. The staff is Great!! Very Nice People work at this location.
Comment from Hotel Management
05-Apr-2018 by Danielle B., Hotel Management
We appreciate your feedback! We here at Crossland Economy Studios work hard to maintain the property, we are very sorry to have dropped the ball in meeting your expectations. Should you be in the area again, we hope you will come back and give us another try.
2 out of 5
by A verified traveller from colorado springs co

Was ok for the price

Posted 22-Mar-2018
The stay wasnt as we thought would go. Went to go to our room and the key card wouldnt open the door. Went down and told the lady she apologized and gave us key cards and moved us a couple rooms down. Then durning the night someone was constantly slamming the doors and running around it was annoying because we didn't get much sleep. The room we ended up in had a broken dresser, water damage in the ceiling, dirty towels it looked like, blankets that had holes for being a non smoking room as well. Overall not the best stay.
Comment from Hotel Management
05-Apr-2018 by Danielle B., Hotel Management
Thank you for your feedback. We are sorry for the inconvenience you experienced. We have replaced the dressers and night stands in the rooms. We hope you will come buy and give us a try again.
2 out of 5
by A verified traveller

Posted 08-Mar-2018
Great view of Pikes Peak. Friendly, helpful staff.
Comment from Hotel Management
05-Apr-2018 by Danielle B., Hotel Management
Thank you for your feedback.
3 out of 5
Recommended
for Everyone
by A verified traveller from Philadelphia

It was closed to the place I was going

Posted 06-Mar-2018
It is fair, my room was cleaned, heat was ok. Upon arrival, I gave my last name to the lady, I forgot her name, she was professional.
Comment from Hotel Management
05-Apr-2018 by Danielle B., Hotel Management
Thank you for your feedback!
1 out of 5
by A verified traveller from tulsa ok

Not a good hotel to stay at with children.

Posted 26-Feb-2018
The dresser was broken with sharp area's on it. Comforters had stains on them. Heard kids running around everywhere all day all night people arguing too. Was not happy with the experience at all. Pizza wouldn't even deliever to the hotel because of robberies.
1 out of 5
by A verified traveller from colorado springs

Dirty hotel

Posted 10-Feb-2018
Room was dirty, floors had dirt on them, bed had stains on it, I was given a room with no sheets on my the bed, had not towels, and the one and only towel I had to as also stain with what looked like mold staff would not provide any new towels or clean the room correctly. I don’t think I’ll be back again