Ratings based on 310 Verified Reviews

They paid and stayed. We double-checked.
2.7 out of 5
40% of guests recommend
2.8 Room cleanliness
3.1 Service & staff
2.7 Room comfort
2.6 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
1out of 5
by A verified traveller

Posted 10-Sep-2016 on Hotels
It was horrible leaking sink. Blood on wall and sink
3out of 5
by A verified traveller

This traveller left a rating score only Posted 08-Sep-2016 on Hotels
2out of 5
by A verified traveller

Posted 05-Sep-2016
Room smelled. Staff cold.loud.in no rush to help. Random people coming up to you and begging for money cigarettes ect.
1out of 5
by A verified traveller

Not so great

Posted 03-Sep-2016 on Hotels
Not so great. I'm a person that need coffee in the morning! No coffee makers in the rooms
1out of 5
by A verified traveller

Posted 21-Aug-2016 on Hotels
I regretted booking this hotel the moment I pulled up. Sketchy people everywhere, loud traffic and people noise. I could barely get the door open. The carpets were disgusting. I pulled back the bedding and he mattress was in disgusting shape as well. "Kitchenette" is a tiny mini fridge, burner, tiny sink, and little bit of counter space. I brought my pet with me and found a bug in her food in the morning. Don't stay here if you can help it.
1out of 5
by Nate from Denver

Close Crosslands Now

Posted 05-Aug-2016 on Hotels
Room was in bad shape. Very decrepit. Run down. Rude untrained unprofessional staff.
Comment from Hotel Management
by General Manager, Hotel Management
Hi Nate, thank you for your comments. We will be renovating our property within the next few months. We will also address your concerns about the staff with the hotel management team.
1out of 5
by A verified traveller from CO

Poor chioce

Posted 02-Aug-2016
I rarely make reviews but this place just ticked me off. Staff is very rude. I placed a bag of trash outside my door, to do them what I thought was a favor. They laughed and said "thanks for the $25". Turns out there is a sign somewhere, who knows where, regarding this. Choose elsewhere.
Comment from Hotel Management
11-Aug-2016 by General Manager, Hotel Management
Hi Dave, thank you for your notes about your stay. We will be addressing the issue you had with our staff with the hotel management team.
2out of 5
by A verified traveller from C

Dirty stinky room

Posted 25-Jul-2016
I'm glad it was only my son and I staying there, because neither my wife or daughter would not have stayed in the dirty slinky room.
1out of 5
by A verified traveller

Total disliked

Posted 24-Jul-2016
We took one look inside the room and decided that this was not a place that we wanted to spend our vacation. The picture of the hotel from expedia's website is deceiving.
1out of 5
by A verified traveller from CO

Stop don't do it!!!! quick before it's too late!!!

Posted 19-Jul-2016
Pros: the location was close to the office.
Cons: Everything especially the cleaning.
Location: I can't comment on this as I was only there for an overnight stay for work but I won't be staying there again and I tell everyone not to stay there!!!
Customer Service needs taught to the staff at this hotel, the room was dirty, in fact I wondered if I was the first to sleep on the sheets, it smelled bad, and there was no ice machine! Never, Never stay here!!!!