Ratings based on 280 Verified Reviews

They paid and stayed. We double-checked.
2.8 out of 5
72% of guests recommend
2.9 Room cleanliness
3.2 Service & staff
2.8 Room comfort
2.7 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 09-Feb-2016
Pros: Customer service
Cons: Maintenance of room appliances
After the first night decided to extend my stay for going on three days
2 out of 5
Recommended
for Couples
by A verified traveller

Posted 30-Oct-2015 on Hotels
The stay was fine but the night employee was very rude.
1 out of 5
by A verified traveller from charleston sc

Big Mistake

Posted 29-Sep-2015
Pros: nothing
I sent my daughter and a friend to Colorado Springs for a vacation, I booked the hotel on-line after reading reviews. They arrived late afternoon and immediately called me to let me know that the hotel was sketchy and scary. The room was small. outdated and un-clean. They felt as if they were in a very bad area. Although I had booked the room for 4 nights I changed them to a different hotel at a comparable price ( The Academy Hotel) which was wonderful, safe and clean.
2 out of 5
by A verified traveller

!st time at an Extended Stay hotel

Posted 13-Sep-2015
Pros: The view from the 3rd floor balcony towards the mountains.
Cons: Have the rooms at least vacuumed every day or at least every other day without fail. Make more rooms non-smoking than smoking.
I booked my room request almost a month before I arrived. I especially asked for a non-smoking room. I didn't get one. The moment I opened my door, the smell hit me. I felt like I couldn't breath without smoke in my lungs. I found out that I had to take out my trash and swap out my towels. Plus, there would be no maid service for the whole time I was there (Sat - Tue morning) because it wasn't 7 days. The carpet was stained by the bed and needed deep cleaning.. When I left, my clothes, suitcase, cloth shoes smelled like an ashtray. I won't be staying in this type hotel again unless there is a disaster.
1 out of 5
Recommended
for Families
by Rachel from Lake City

Not the best choice

Posted 09-Sep-2015 on Hotels
The staff was very nice. My husband found security an issue as all the locked doors to the entrance to the rooms were either propped open or the locks were disengaged; even after asking staff or closing them himself.
2 out of 5
Recommended
for Families
by A verified traveller

Colorado Springs hotel

Posted 08-Sep-2015 on Hotels
Pictures are deceiving. Got into our room with 2 "standard" sized beds which are the size of kids bed a little hard to fit to adults. Floor was nasty stained and cigarette burned and sticky.Room stunk like smoke! Would not stay there again, unless there was no where else.
4 out of 5
Recommended
for Families
by Karen J.

This traveller left a rating score only Posted 29-Aug-2015 on Hotels
1 out of 5
Recommended
for Couples
by Aaron

This traveller left a rating score only Posted 24-Aug-2015 on Hotels
2 out of 5
by A verified traveller from Kansas

Lots of locals living there. Lots of foot traffic

Posted 14-Aug-2015
Vents were filthy. Painting on bathroom walls were sloppy and unprofessional. Carpets filthy.
5 out of 5
Recommended
for Personal Event
by Amber

Would Definitely Go Back

Posted 13-Aug-2015 on Hotels
Room was clean and in great shape. The kitchenette was an awesome bonus. Very friendly/helpful staff. All for an incredibly cheap rate!