Ratings based on 314 Verified Reviews

2.7 out of 5
39% of guests recommend
2.7 Room cleanliness
3.1 Service & staff
2.7 Room comfort
2.5 Hotel condition
Expedia Verified Reviews
1out of 5
by A verified traveller from Colorado Springs, CO

a $50.00 motel room - should I complain??? SUCKED

Posted 07-Feb-2017
Pros: It had a well lighted parking lot and it was walking distance to the liquor store.
Cons: Everything needs to be improved. This was a crack house full of homeless people who chain smoke and scream at each other all night long.
Location: I was close to where I needed to be very early the next morning for work.
For $50 bucks I didn't expect the Hilton - BUT!!!!!! Expedia site says the room is $50.00 - when I check in, I am charged the $50 plus tax PLUS ANOTHER $50 as a damage deposit which is still held against my checking account 5 days later... How they could tell there was additional damage on top of the already damage - I cant figure out! The dresser drawers were all broken and hanging haphazard - the room was supposed to be non-smoking and the smell of smoke was so deep it gagged me. No trash can - spent sunflower seeds on the floor - this hotel is obviously an alternative to indigence... NO TOWELS - when I called the front desk - the clerk says "I'm here alone - you'll have to come down here to get a towel!!!! Seriously - I had to put my clothes back on and go down to the office to get a towel. No Shampoo - just a broken bar of motel soap that appeared to be quite old. After my shower, I walked back to the bedroom to get my clothes and I sat down to put my socks on and the bottoms of my feet were black!!! I had to get back in the shower and then put on my shoes on before walking on the filthy floors. There were multiple 300 lb sumo wrestlers who kept falling out of bed in the room above mine and the heater clanked all night. I didn't sleep The room was $55 - I wish I would have paid $79 and went to the Holiday Inn Express. Lesson Learned.
2out of 5
by A verified traveller

Posted 06-Feb-2017
No pool no breakfast false advertising now I have to buy food for breakfast would be nice to know before I booked
1out of 5
by A verified traveller from phoenix az

disgusting place

Posted 17-Sep-2016 on Hotels
id rather sleep in my car
2out of 5
by A verified traveller

This traveller left a rating score only Posted 17-Sep-2016 on Hotels
1out of 5
by A verified traveller

Posted 10-Sep-2016 on Hotels
It was horrible leaking sink. Blood on wall and sink
3out of 5
by A verified traveller

This traveller left a rating score only Posted 08-Sep-2016 on Hotels
2out of 5
by A verified traveller

Posted 05-Sep-2016
Room smelled. Staff cold.loud.in no rush to help. Random people coming up to you and begging for money cigarettes ect.
1out of 5
by A verified traveller

Not so great

Posted 03-Sep-2016 on Hotels
Not so great. I'm a person that need coffee in the morning! No coffee makers in the rooms
1out of 5
by A verified traveller

Posted 21-Aug-2016 on Hotels
I regretted booking this hotel the moment I pulled up. Sketchy people everywhere, loud traffic and people noise. I could barely get the door open. The carpets were disgusting. I pulled back the bedding and he mattress was in disgusting shape as well. "Kitchenette" is a tiny mini fridge, burner, tiny sink, and little bit of counter space. I brought my pet with me and found a bug in her food in the morning. Don't stay here if you can help it.
1out of 5
by Nate from Denver

Close Crosslands Now

Posted 05-Aug-2016 on Hotels
Room was in bad shape. Very decrepit. Run down. Rude untrained unprofessional staff.
Comment from Hotel Management
by General Manager, Hotel Management
Hi Nate, thank you for your comments. We will be renovating our property within the next few months. We will also address your concerns about the staff with the hotel management team.