Steigenberger Hotel Köln

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Hypo-allergenic bedding, minibar, in-room safe, desk
Hypo-allergenic bedding, minibar, in-room safe, desk
Hypo-allergenic bedding, minibar, in-room safe, desk
Hypo-allergenic bedding, minibar, in-room safe, desk

Overview of Steigenberger Hotel Köln

VIP Access

Steigenberger Hotel Köln

4.0 star property

4.4/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
Map
Habsburgerring 9-13, Cologne, NW, 50674

Explore the area

  • Popular LocationNeumarkt8 min walk
  • Popular LocationSchildergasse11 min walk
  • Popular LocationSt Gereon's Basilica15 min walk
  • AirportCologne (CGN-Cologne - Bonn)18 min drive

VIP Access

Every VIP Access stay receives consistently high guest reviews and is hand-selected for quality.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

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About this area

Cologne

In the entertainment district, Steigenberger Hotel Köln is in Innenstadt, a neighbourhood in Cologne with great shopping. Notable landmarks in the area include Neumarkt and Cologne Cathedral, and travellers wishing to experience a bit of culture can try Chocolate Museum. Enjoy an event or a match at LANXESS Arena, and consider making time for Cologne Zoo—a top attraction that's not to be missed. Guests appreciate the hotel's central location.

What's nearby

  • Neumarkt - 8 min walk
  • Friesenplatz - 8 min walk
  • Schildergasse - 11 min walk
  • St Gereon's Basilica - 15 min walk
  • Hohe Strasse - 18 min walk

Getting around

  • Rudolfplatz U-Bahn - 3 min walk
  • Cologne Süd Station - 13 min walk
  • Cologne - Bonn Airport (CGN) - 18 min drive

Restaurants

  • Joe Champs - 3 min walk
  • Tanoshii - 3 min walk
  • Beef Brothers - 3 min walk
  • Warung Bayu - 3 min walk
  • Central - 3 min walk

About this property

Steigenberger Hotel Köln

Luxury Cologne hotel in Innenstadt, walk to Neumarkt
This smoke-free hotel features a restaurant, a 24-hour health club and a bar/lounge. WiFi in public areas is free. Additionally, coffee/tea in a common area, 24-hour room service and concierge services are on-site.
Steigenberger Hotel Köln offers 305 accommodations with minibars and a safe. This accommodation offers separate sitting areas. A pillow menu is available. Flat-screen televisions come with cable channels. Bathrooms include a shower with a hydromassage showerhead, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour health club.

Languages spoken

Catalan, English, French, German, Italian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of guide to reopening holiday rentals (DTV & DFV - Germany)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Off-site parking available (EUR 25.00 per day)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 7:00 AM–noon on weekends: EUR 26.00 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • 24-hour health club

Family friendly

  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter

Business services

  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Hypo-allergenic bedding
  • Pillow menu
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Phone
  • Restaurant dining guide
  • Safe
  • Separate sitting area
  • Soundproofing

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Policies

Check-in

Check-in from 3:00 PM - anytime
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 10 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding
Rollaway/extra beds are available for EUR 25.0 per night.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A city tax is imposed by the city of Cologne. Business travellers with proof of business-related travel are exempt from this tax. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A 5.00 per cent city/local tax will be charged

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: EUR 26.00 per person (approximately)
  • Nearby parking fee: EUR 25.00 per day
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: EUR 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 star Superior, and is displayed on this page as 4.5 stars.

Property is also known as

Steigenberger Köln
Barcelo Hotel Cologne City Center
Steigenberger Hotel Köln Hotel
Hotel Rudolfplatz formerly Barcelo
Cologne Rudolfplatz formerly Barcelo Cologne
Rudolfplatz formerly Barcelo
Steigenberger Hotel Köln Cologne
Steigenberger Hotel Köln Hotel Cologne

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 551 out of 962 reviews
5 - Excellent 57%
Rating 4 - Good. 292 out of 962 reviews
4 - Good 30%
Rating 3 - Okay. 80 out of 962 reviews
3 - Okay 8%
Rating 2 - Poor. 25 out of 962 reviews
2 - Poor 3%
Rating 1 - Terrible. 14 out of 962 reviews
1 - Terrible 1%

4.5/5

Cleanliness

4.5/5

Staff & service

4.3/5

Amenities

4.4/5

Property conditions & facilities

4.3/5

Eco-friendliness

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and in great area
Stayed 2 nights in Jun 2022

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A clean modern and quiet hotel with friendly staff, located in a lively part of Cologne.
Stayed 3 nights in May 2022

2/5 Poor

Travelled with group
Liked: Property conditions & facilities
Disliked: Staff & service, amenities
The hotel offers breakfast and lunch. But, for a stupid reason they don’t offer dinner or room service. They blame it on COVID restrictions. The house keeping is until noon, they walk on you to let you know either now or never to clean. We never received our free beverage!
Stayed 2 nights in May 2022

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable beds and decent pillows, excellent breakfast buffet, perfect location, clean. The business rooms are nothing special though. If you want a nice view you need to upgrade I suppose.
Stayed 3 nights in May 2022

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good location. Well presented. Was whatI was expecting
Stayed 3 nights in May 2022