- Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent location and choice
It is always fantastic staff is wonderful
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Located in Cologne's Innenstadt neighbourhood, Savoy Hotel is in the city centre and near a train station. Cologne Cathedral and Hohenzollern Bridge are notable landmarks, and some of the area's popular attractions include Cologne Zoo and Claudius Therme. Looking to enjoy an event or a game? See what's going on at LANXESS Arena or RheinEnergieStadion.Visit our Cologne travel guide
This was my second stay at the Savoy. I found my first Savoy experience to be wonderful; however, my recent stay did not quite equal my first experience. First, all hotel staff during both stays were extremely friendly, courteous, and professional. Check in was speedy and efficient. I was offered the opportunity during check in to upgrade my room, but I opted to keep my original standard double. The room was small, but not cramped. The Savoy is known for its artsy/unconventional decor, and my room was no exception. The aggravating aspect of the design was how dark the room was. The absence of traditional lighting combined with black countertops and furniture made it extremely difficult to see and function normally in the room. I felt that convenience and practicality had become the victim of “trendiness.” Light controls were difficult to find in the bathroom, and due to the general absence of light, my frustration grew with passing time. Another less than impressive aspect of the room was the bed - it had a noticeable sag in the middle. On average- after two stays at the Savoy - I give it a better than average rating. I will give it another try on my next visit. There are, however, simple changes that need to be made to make this a highly rated choice for me.