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Reviews of Hotel Chelsea

Hotel Chelsea
Jülicher Str. 1, Cologne, NW

Reviews

8.2

Very good

Rating 10 - Excellent. 64 out of 184 reviews" "
Rating 8 - Good. 76 out of 184 reviews" "
Rating 6 - Okay. 31 out of 184 reviews" "
Rating 4 - Poor. 8 out of 184 reviews" "
Rating 2 - Terrible. 5 out of 184 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

7.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Lior

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. The staff is very friendly and helpful. The room was very clean. The area is very nice, lots of small restaurants and bars.They could have provided a better chair in the room so people could work comfortably.
Stayed 5 nights in Aug 2023

10/10 Excellent

Manolo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

8/10 Good

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
For an inexpensive hotel the Chelsea is to be cheerfully recommended. Rooms were comfortable and clean if a bit barren. I liked that I could control the heat in each of the rooms. There's no lobby to meet friends but there is a cafe on street level that seems to be part of the hotel and is very handy. They serve delicious food and are very friendly as are is the hotel staff. A good deal all around.
Stayed 1 night in Nov 2022

10/10 Excellent

Tyler

Business traveller
Liked: Property conditions & facilities, room comfort
Stayed 3 nights in Aug 2022

10/10 Excellent

SUNIL, Morrisville

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The unit was very clean and checkin process was very easy and staff were friendly.
Stayed 1 night in Nov 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean, close to the university, public transport, etc.
Stayed 6 nights in Nov 2019

10/10 Excellent

Meike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019

6/10 Okay

Ethan

Liked: Cleanliness, staff & service, property conditions & facilities
Single room - cheap but shared bathroom
Booked a single room. Very small with single bed. Didn't realise when i booked but it had a shared bathroom. There was only one bathroom containing both shower and toilet so at one point i couldn't use the toilet as i had to wait for someone to stop showering. Not ideal.
Stayed 1 night in Sep 2019

8/10 Good

Cristina Maria

Travelled with family
Liked: Cleanliness, staff & service
Stayed 3 nights in Aug 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Great location and staff but could be noisy!
The parking was offsite and a 5 minute walk away. It caused some confusion as to how to access it. There was a party at the hotel restaurant on the Saturday night which went on till 2am although the reception said it would end at 1am when I asked just after midnight. I spoke to the manager in the morning and they were apologetic and arrange for a free breakfast. Staff were friendly and understanding. Really enjoyed the stay, however, the sound of the party and construction in the morning meant I didn’t get much sleep.
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019

8/10 Good

david

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
a gem of a place
wonderful small hotel. rooms are very clean and comfortable. the staff is always friendly and helpful. the attached restaurant is delicious and the location is great! there is even an outside patio for smokers
Stayed 1 night in May 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Stayed 4 nights in Jan 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Solid value but not fancy!
While not a fancy hotel, the Chelsea is full of character and history if you are interested in art at all. Cologne was a big art center in the 80s and this hotel was at the center of it. So if you’re into that kind of thing, it’s a nice bit of history. Rooms are clean, service is matter of fact, breakfast is decent (the buffet is not the vast spread one might be used to at other German hotels). All in all, a nice and interesting place to stay. The area around it is nice, and in walking distance to most places. Cologne is a small town after all.
Stayed 2 nights in Oct 2018

10/10 Excellent

Verawaty

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean hotel with a great terrace room
I love this hotel, I got rooms with small terrace with great view of the neighborhood. The restaurant downstairs is nice too. The only bad thing is probably the noice people make on the street during night time due to that area is near bars... but it doesn’t bother my sleep as the noice is not that loud

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfy hotel but under construction
Comfy rooms, better room than expected, but hotel was under construction.
Stayed 1 night in Jan 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel Nice people
People were really kind, very clean and good room
Stayed 1 night in Aug 2017

6/10 Okay

Malte B, Orpington

Liked: Cleanliness, property conditions & facilities, room comfort
Great location, but expensive for what it offers
The hotel is very well located, however rates and extra services are super expensive for what would be included in hotels in other cities. The staff isn't overtly friendly - travelling with a child didn't mean that a member of staff would have held the door when we were arriving/departing with tons of bags. The rooms were good overall.

6/10 Okay

Lucy

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
A bit loud at night
My room (number 15) was a non-smoking single on the first floor. This room is right above the cafe with an outdoor seating area. In the late evening (11 pm and later still) there were many people seated in the outdoor area and smoke from their cigarettes permeated my room, even though the windows were shut. The street noise from cars and party goers was constant throughout the night, tapering off at around 3:30am. The next day the very nice front desk person gaven me the opportunity to move to the room nextdoor (room 16). This was a nice gesture and appreciated. Although that room smelled sour and at 6:30 am a fan turned on below my bed causing a constant noise through my pillow. This would not be such a problem in the winter when less people are sitting outside. The Hotel is located on a busy street and there are lots of people and cars that the hotel has no control over. If you are a heavy sleeper this will not be an issue. If not, you should ask if any of the single rooms do not face the street. I visited at a time when the hotel was sold out. Both my rooms (15 and 16) faced the street.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, in a wonderful and vibrant area - perfect for exploring Cologne. Would definitely stay there again.

8/10 Good

Bazza, Israel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good boutique hotel
Clean and friendly and easy walk to Rudolfplatz station. There is a lovely Cafe restaurant attached to this hotel with roadside seating in the summer. A great place to eat and drink the local beer. I stayed in a great top floor duplex room.

8/10 Good

Lisa T, Richmond BC Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Clean, Lots of Room, but Noisy
We stayed as a family of 4 - 2 parents with 2 sons aged 20 and 17. The parents had a large room with large bathroom (#41) on the fourth floor overlooking Jülicher Street. This street is busy in the morning - lots of delivery trucks, people talking, crashing and banging. After the first night, we got used to it, but given it was hot when we were there, we had the windows open at all times. The bathroom was large and well equipt. It was sparcely but tastefully furnished leaving lots of room for us and our stuff, as well as our sons to visit from their room. They had a very small room with 2 twin beds and very tight bathroom - you could barely close the shower door as it swung in. Luckily our boys are very slim! The window looked over the back of the hotel - not as attractive, but quieter. The only complaint we had was that the wifi was really only effective if you sat in the hallway between the bedroom area and the bathroom (still within the room). Once you moved to the bed or desk, it would cut out and you'd have to reconnect in the hallway. We must have signed in about 20-40 times per day with our room number, name and date of check-out. This hotel also has a restaurant which we ate at the first night. It was good, but there are so many choices in the neighbourhood as well as closer to the city centre that we only ate here once in our 6 days in Cologne. Overall, a lovely place.

6/10 Okay

Nicholas

Liked: Cleanliness

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

8/10 Good

David, Jerusalem

Liked: Cleanliness, staff & service
Amazing service from the entire staff!
The entire staff were wonderful and made every effort to accommodate our special requests. They were all so nice and helpful. The location is near the university so the neighborhood is lively and full of students. The rooms on the top floor (5th floor)seem to be the most recently renovated and also have the best natural sunlight and a good view of the area. We would definitely stay here again on a future visit.

8/10 Good

Tatiana, Surrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice time in Cologne
Great time

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfortable stay, would recomend for a short stay

10/10 Excellent

Steven, New Orleans

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love the Chelsea!
Wonderful, very hospitable stay at the Chelsea! Incredibly nice staff, pleasant restaurant, great neighborhood. Highly recommended!

8/10 Good

Tatsuya, Tokyo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
In general, this hotel was good. But 40 euros seem a bit costly for its quality. And I recommend you should not get there midnight, because it was near a nightlife district. I felt it noisy and a bit scary.

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Great plzce

8/10 Good

Phoebe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

John, Tramore Co Waterford Ireland

Disliked: Room comfort
Cologne Trip
The Chelsea Hotel was excellent value for the money only 38 euro single room with a shared bathroom which was spotless

8/10 Good

Nataliia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Punkt Abzug gab es lediglich für den Lärm am Morgen. Wir konnten alles hören was am morgen passiert.
Stayed 1 night in Mar 2024

8/10 Good

Stephan

Stayed 1 night in Feb 2024

10/10 Excellent

Sven

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super Hotel in Bestlage. Tolles Zimmer. Super netter Service. Ich komme wieder.
Stayed 2 nights in Feb 2024

10/10 Excellent

jerome

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

Artur

Stayed 2 nights in Dec 2023

8/10 Good

Maaike

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Net hotel en erg vriendelijke en leuk personeel! Er was wel veel verkeer nog 's nachts wat je in bed hoorde. Daarnaast was het warm op de kamer.
Stayed 1 night in Dec 2023

10/10 Excellent

Daniel

Stayed 2 nights in Aug 2023

6/10 Okay

Jennifer

Liked: Cleanliness, staff & service
Heizung komplett aus bei Minus 2 Grad. Der mobile Heizkörper hat es nicht geschafft Schlafzimmer und Bad zu heizen. Daher war es nicht möglich zu duschen, Boden und Wände vollständig ausgekühlt. Lösung mit zwei Heizkörpern brachte dann den Kurzschluss. Kein Strom im Zimmer. Kein Zimmerwechsel. Es wäre schön gewesen, ein Zimmer mit funktionierender Heizung bekommen zu haben.
Stayed 1 night in Nov 2023

8/10 Good

Karin

Liked: Cleanliness, staff & service, property conditions & facilities
Op loopafstand van het centrum en de kerstmarkten
Stayed 1 night in Nov 2023

2/10 Terrible

Sumitra

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We hadden dit hotel gekozen omdat het als goedkoopste uitkwam (kamer met ontbijt). Op de kamer aangekomen,waren er niet genoeg bedden terwijl dit via mail en telefoon nog was doorgegeven. De verwarming werkte niet. Geen gezellige ontbijtruimte. Geen buffet, warme choco moet je apart betalen. We hebben 2 keer ontbeten en 2 keer had ik een foute bestelling vb. Roerei ipv spiegelei of verkeerd brood. Bij het uitchecken kwamen er ineens heel veel extra kosten bij waardoor het uiteindelijk toch een duur weekend was geworden. We probeerden dit te bespreken maar de receptioniste was zeer onbegripvol. We waren zeer teleurgesteld. Ook ligt de parking ver vh hotel af en andere pleinen om iets te doen. Wij gaan hier niet meer terug.
Stayed 1 night in Nov 2023

8/10 Good

Camiel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Heerlijk geslapen en fijn verblijf.
Stayed 1 night in Nov 2023

10/10 Excellent

Maike

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Ulrike

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tolle Suite ganz oben mit Terrasse, Lage, Sauberkeit, Ruhe und Service waren prima. Frühstücksauswahl sehr angenehm. Wir kommen gerne wieder
Stayed 1 night in Oct 2023

10/10 Excellent

Annette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Über den Dächern von Köln
Wir fanden das Chelsea einfach wunderbar. Wir hatten eine kleine Suite gemietet mit Terrasse und besonderer Atmosphäre durch die Architektur und überall angebrachter Deckenfluter. Das Personal war sehr freundlich. Die Betten waren sehr bequem und mit der Lage waren wir auch zufrieden. Neben kleineren Restaurants in näheren Umgebung gab es im selben Haus das Cafè Central wo man abends noch gemütlich ein Weinchen trinken könnte
Stayed 3 nights in Sep 2023

6/10 Okay

William

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 4 nights in Aug 2023