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Excelsior Hotel Ernst am Dom

5.0 star property
Luxury family-friendly hotel, walk to Cologne Cathedral
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April 2024
May 2024

Excelsior Hotel Ernst am Dom

Photo gallery for Excelsior Hotel Ernst am Dom

Suite (Excelsior) | Hypo-allergenic bedding, free minibar, in-room safe
Suite (Cathedral View) | Balcony view
Property entrance
Suite (Excelsior) | Hypo-allergenic bedding, free minibar, in-room safe
2 restaurants, lunch, dinner served; Asian cuisine

Overview of Excelsior Hotel Ernst am Dom

9.6

Exceptional

Popular amenities

  • Breakfast available
  • Pet-friendly
  • Parking available
  • Free WiFi
  • Gym
  • Laundry

Explore the area

Trankgasse 1-5 / Domplatz, Cologne, NW, 50667
  • Popular LocationCologne Central Station4 min walk
  • Popular LocationCologne (QKU-Cologne Messe-Deutz Train Station)17 min walk
  • Popular LocationCologne Messe-Deutz Station17 min walk
  • AirportCologne (CGN-Cologne - Bonn)13 min drive
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Room options

Classic Single Room

cleanliness

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
  • Sleeps 1
  • 1 Single Bed

Deluxe Room (Grand)

cleanliness

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
  • 344 sq ft
  • Sleeps 2
  • 1 King Bed

Suite (Excelsior)

cleanliness

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Free minibar items
  • 861 sq ft
  • Sleeps 2
  • 1 King Bed

Classic Double Room

cleanliness

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Free minibar items
  • Sleeps 2
  • 1 Double Bed

Suite

cleanliness

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Free minibar items
  • 592 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Room

cleanliness

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
  • 344 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite

cleanliness

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
  • 430 sq ft
  • Sleeps 2
  • 1 King Bed

Suite (Cathedral View)

cleanliness

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
  • 538 sq ft
  • Sleeps 2
  • 1 King Bed

Superior Room (Grand)

cleanliness

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free minibar items
Flat-screen TV
  • 322 sq ft
  • Sleeps 2
  • 1 King Bed

Executive Suite

cleanliness

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
Free minibar items
  • 645 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Cologne

Excelsior Hotel Ernst am Dom is located in Innenstadt, a neighbourhood in Cologne, and is near a metro station. Cologne Cathedral and Pixie Fountain are local landmarks, and some of the area's activities can be experienced at Rheinau Harbour and Claudius Therme. Travelling with kids? Consider Phantasialand and Tünnes and Schäl.

What's nearby

  • Cologne Cathedral - 4 min walk
  • Musical Dome - 6 min walk
  • Old Market - 7 min walk
  • Chocolate Museum - 20 min walk
  • LANXESS Arena - 5 min drive

Getting around

  • Cologne (QKL-Cologne Central Train Station) - 3 min walk
  • Appellhofplatz Breite Strasse U-Bahn - 7 min walk
  • Cologne - Bonn Airport (CGN) - 14 min drive

Restaurants

  • Café Reichard - 2 min walk
  • DB Lounge - 3 min walk
  • Starbucks - 3 min walk
  • Funkhaus / Cafe - Bar - Restaurant - 3 min walk
  • McDonald's - 1 min walk

About this property

Excelsior Hotel Ernst am Dom

Luxury eco-certified hotel located in Innenstadt
Close to Cologne Cathedral, Excelsior Hotel Ernst am Dom provides a terrace, shopping on-site and dry cleaning/laundry services. Enjoy Asian cuisine and more at the two on-site restaurants. Stay connected with free in-room WiFi, and guests can find other amenities, such as a bar and a gym.
Other perks include:
  • Limo/town car service, buffet breakfast (surcharge) and free train station pick-up
  • Bike hire, valet parking (surcharge) and express check-out
  • Express check-in, supervised childcare (surcharge) and concierge services
Room features
All 134 individually furnished rooms feature comforts, such as 24-hour room service and pillow menus, as well as thoughtful touches, such as laptop-compatible safes and air conditioning.
Other conveniences in all rooms include:
  • Bathrooms with free toiletries and hairdryers
  • Flat-screen TVs with satellite channels
  • Separate sitting areas, childcare services and tablet computers

Awards and affiliations

Eco-certified property
This property participates in Green Globe – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.
The property is a member of the Leading Hotels of the World.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free train station pick-up shuttle
  • Limo/town car service
  • Parking on site (EUR 29 per day)
  • Valet parking on site (EUR 29 per day; includes in/out privileges)

Food and drink

  • Daily buffet breakfast available 6:30 AM–11:00 AM for a fee: EUR 52 per person
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas
  • Couples/private dining

Restaurants on site

  • Hanse Stube
  • taku

Things to do

  • Bicycle rentals
  • Gym
  • Shopping

Family friendly

  • In-room babysitting
  • Laundry facilities
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 4,499 square feet of conference space
  • 6 meeting rooms
  • Business centre

Outdoors

  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path to lift

More

  • 6 floors
  • Ballroom
  • Banquet hall
  • Built in 1863
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels

Entertainment

  • Flat-screen TV with satellite channels
  • Tablet computer

Food and drink

  • 24-hour room service
  • Champagne service
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 5:30 AM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 1 PM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 30 per pet, per night
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A city tax is imposed by the city of Cologne. Business travellers with proof of business-related travel are exempt from this tax. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • An effective city/local tax rate of 5.00 per cent will be charged

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 52 per person
  • Airport shuttle fee: EUR 65.00 per vehicle (one-way)
  • Self-parking fee: EUR 29 per day
  • Valet parking fee: EUR 29 per day (in/out privileges)
  • Pet fee: EUR 30 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 5 star Superior, and is displayed on this page as 5 stars.

Frequently asked questions

Is Excelsior Hotel Ernst am Dom pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 30 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at Excelsior Hotel Ernst am Dom?

As of 19 Mar 2024, prices found for a 1-night stay for 2 adults at Excelsior Hotel Ernst am Dom on 29 Mar 2024 start from £250.27, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Excelsior Hotel Ernst am Dom?

Self-parking is available for EUR 29 per day. Valet parking is available for EUR 29 per day.

What time is check-in at Excelsior Hotel Ernst am Dom?

Check-in start time: 3:00 PM; check-in end time: 5:30 AM.

What time is check-out at Excelsior Hotel Ernst am Dom?

Checkout is at 1 PM. Late checkout is available for a fee (subject to availability).

Does Excelsior Hotel Ernst am Dom provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 65.00 per vehicle applies.

Where is Excelsior Hotel Ernst am Dom located?

This family-friendly Cologne hotel is located in the historical district, just steps away from Hohe Strasse and Cologne Cathedral. LANXESS Arena is 1.3 mi (2.1 km) away. Cologne (QKL-Cologne Central Train Station) and Cologne Central Station are within a 5-minute walk.

Excelsior Hotel Ernst am Dom Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 745 out of 928 reviews" "
Rating 8 - Good. 135 out of 928 reviews" "
Rating 6 - Okay. 25 out of 928 reviews" "
Rating 4 - Poor. 13 out of 928 reviews" "
Rating 2 - Terrible. 10 out of 928 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service, staff, facilities are excellent and the hotel is extremely clean. The only thing that I would like to suggest is a complementary breakfast for suites.
Stayed 2 nights in Jan 2024

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is across the street from the cathedral and the location is in the heart of the city. You can literally walk from the train station to the hotel in 5 mins or less and this was super convenient as we had luggage with us. The staff was very tentative, helpful and professional. My wife loved the tea time and I highly recommend the 7 course dining experience the food was amazing and we left so full we could barley walk. Overall, I will be staying here again on my next trip.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Good, but room for improvement
Very good stay at this comfortable hotel. Expected to be shown to our room, but not a problem, although the sign posting for 110 is poor. Bed slightly too firm for our liking, but room otherwise comfortable. Liked the free minibar. Breakfast on the expensive side, but choice of freshly prepared food was excellent. Only real issue was that bar staff were overwhelmed on Saturday night and we gave up waiting for a drink/snack.
Stayed 3 nights in Dec 2023

10/10 Excellent

Emma

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Christmas market hotel Heaven
Great staff, a lovely hotel close to everything we needed, amazing shower!
Stayed 1 night in Dec 2023

10/10 Excellent

Lynda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Friendly staff great service.
Perfect location by the train station and across the street from the cathedral.
Stayed 5 nights in Dec 2023

10/10 Excellent

RICHARD

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelsior review dec 2023
The checkin was very easy. The staff was very helpful and ensured we were comfortable throughout the stay. The valet parking was at both dropoff and pickup. The bar staff were very accommodating and friendly. At checkin, we asked about the christmas markets and were given a map with the locations. This made it easier to navigate around the area. Everyone in the party enjoyed the relaxed environment.
Stayed 2 nights in Dec 2023

10/10 Excellent

Janet Mary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous hotel, superb location and lovely staff
Stayed 3 nights in Dec 2023

10/10 Excellent

Connie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Suzanne, Markham

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful luxury hotel. Checkout time is 1 pm (first time I’ve experienced this👍). Excellent central location AND next to the dome (my room faced it, it is a magnificent view)
Stayed 2 nights in Dec 2023

10/10 Excellent

gena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exquisite.
Exquisite property. In every sense.
Stayed 6 nights in Nov 2023

General property information

Reasons to Book
Great Location & Location Safety
Check-In Time
3:00 PM
Check-Out Time
1:00 PM
Nearest Airport
Cologne (CGN-Cologne - Bonn)