Terrace/patio
Check availability

Reviews of Residence Inn National Harbor Washington, DC Area

3 out of 5
Residence Inn National Harbor Washington, DC Area
192 Waterfront St, Oxon Hill, MD

Reviews

9.0

Wonderful

Rating 10 - Excellent. 377 out of 620 reviews" "
Rating 8 - Good. 169 out of 620 reviews" "
Rating 6 - Okay. 44 out of 620 reviews" "
Rating 4 - Poor. 14 out of 620 reviews" "
Rating 2 - Terrible. 16 out of 620 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Todd, Suffolk

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We do not like pet friendly hotels, as this one is. Although the facility is nice and we had a pleasant experience at this facility, we cannot prioritize staying at Residence Inn.
Stayed 2 nights in Apr 2024

10/10 Excellent

Barbra

Everything is wonderful! Friendly staff! Clean modern room!
Stayed 1 night in Apr 2024

10/10 Excellent

Anita

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice property!
Stayed 3 nights in Mar 2024

10/10 Excellent

Joan

Liked: Amenities
Very spacous rooms and very nice breakfast
Stayed 1 night in Mar 2024

10/10 Excellent

Gwen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and pleasant, it offers a nice buffet breakfast.
Stayed 2 nights in Mar 2024

4/10 Poor

Sharayah, Fort Washington

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Gave 2 stars. 1. The front desk hospitality wasn’t good. 1 girl was talking too fast, like she was rushing the checking in process. Was moving too fast she forgot to hand me my room key. I realized after parking my car to get my things. When I was checking out, another girl was there and was not friendly. 2. In the middle of my stay, when i came back into the hotel, the lobby area had a real bad smell. I couldn’t tell if the hotel was on fire, but had a burnt smell. I was so concerned. I think one of the staff members burned the food. 3. They need to update their tvs to where you can connect your phone like a smart tv. They just have basic cable.
Stayed 1 night in Mar 2024

10/10 Excellent

Joel

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly and knowledgeable. Facilities were immaculate. Convenient to dini ing, shopping, entertainment
Stayed 1 night in Mar 2024

8/10 Good

Tina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Anisha

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the cooking facilities in the room
Stayed 1 night in Feb 2024

10/10 Excellent

Sean

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The security card access
Stayed 1 night in Feb 2024

10/10 Excellent

Chase

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2024

8/10 Good

Willette Robinson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Patryce

Travelled with family, Business traveller
Liked: Amenities
My stay was great and the staff was really nice and helpful.
Stayed 1 night in Jan 2024

10/10 Excellent

Sonia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! In walking distance to the water, shopping and dining. I enjoyed my stay. The property was clean, staff at check in/out was pleasant, the room was a nice size and the breakfast was good.
Stayed 1 night in Dec 2023

4/10 Poor

Daniel

Disliked: Staff & service, property conditions & facilities
Disappointed
Paid extra for river front view, did NOT get river front view. Your site advertised view, hotel only has "partial" views, and that is a stretch. Don't advertise view and charge extra of they don't have it! Thick i deserve partial refund. Fridge was dented all over, looks like they got it at a garage sale. Tv was small and old, not even a smart tv. Very disappointed....
Stayed 1 night in Dec 2023

8/10 Good

Sharon

Stayed 1 night in Dec 2023

10/10 Excellent

Tyra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

8/10 Good

Tia

Stayed 1 night in Dec 2023

10/10 Excellent

Veronica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Adrienne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Darrell

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023

10/10 Excellent

Terri

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Beverly j wade-

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Charles

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Went to see the Titanic Experience and stayed there. The hotel was within walking distance to the event as well as many restaurants and shops. We would like to go there again in the spring or summer and visit National Harbor again. The hotel had complimentary breakfast that was excellent and the whole building was clean and very modern. Loved it.
Stayed 1 night in Nov 2023

10/10 Excellent

Alyssa

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely accommodating staff. Convenient location. Great value!
Stayed 1 night in Nov 2023

10/10 Excellent

Carla

Liked: Cleanliness
Stayed 1 night in Nov 2023

10/10 Excellent

bernadette

Stayed 2 nights in Nov 2023

8/10 Good

Una

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Solid breakfast spread. Areas a little loud on the weekends
Stayed 3 nights in Nov 2023

10/10 Excellent

Tara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Norman

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023

10/10 Excellent

Ferniqua

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location
Stayed 2 nights in Nov 2023

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Linda
It was very " security " safe, with card entrance at all outside doors and in elevator.. also liked fact that there were steel doors serrounding the elevators in case of fire for extra protection. very clean and the complimentary breakfast was hot, delicious and great variety definately a Marriott quality hotel
Stayed 1 night in Oct 2023

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent will com back
Beautiful room excellent security.
Stayed 1 night in Oct 2023

10/10 Excellent

Erika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only negative I have is that I'm not a fan of the couch. Otherwise this was a great experience! I'd be glad to book again for a convention in the future!
Stayed 1 night in Oct 2023

6/10 Okay

Katrina

Liked: Cleanliness
Stayed 1 night in Oct 2023

10/10 Excellent

Maurice

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023

10/10 Excellent

Faalaeo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023

8/10 Good

Edtwan

Stayed 1 night in Sep 2023

6/10 Okay

gregory

Too much noise at night
Stayed 1 night in Sep 2023

8/10 Good

richard

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
PRICE FOR PARKING WAS WAY YO MUCH, NO SHUTTLE SERVICE
Stayed 2 nights in Sep 2023

10/10 Excellent

Kymberly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding Service
We had a late check-in (after Midnight). The person (I forgot her name) was absolutely OUTSTANDING!!! She made my family feel welcome and comfortable. She provided us with information on where to find food after normal business hours. She was one of the most professional and proficient Front Desk Professionals I have ever met!!!
Stayed 2 nights in Sep 2023

10/10 Excellent

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was very good! There really wasn’t anything I didn’t like
Stayed 6 nights in Aug 2023

6/10 Okay

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
False Advertising
One of the main reasons I booked this hotel was because of its location to DC and to the National Harbor as well as thier indoor pool. Once I arrived to the hotel I looked everywhere for the pool. I eventually asked the front desk attendant and he went on to say they didnt have a pool and the picture on the website was from 12 years ago. Thats false advertising promoting a pool to draw guest in only to find out there isnt one. I was highly disappointed.
Stayed 2 nights in Aug 2023

8/10 Good

Andy

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Sep 2023

10/10 Excellent

Otis

Travelled with partner
Liked: Amenities
Clean
Stayed 2 nights in Sep 2023

8/10 Good

Lauren

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Always reliable. Right across the street from convention center. Hated the price because a week after I booked it, it went down by more than half.
Stayed 1 night in Aug 2023

10/10 Excellent

Maureen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

8/10 Good

Scott

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall this hotel is great. We had a room with a full kitchen which worked out well for the long weekend stay. The hotel staff was extremely friendly and everything was clean, safe and well maintained. The only issue I had was that the bed was extremely soft and bothered my back. But, that is a personal issue and may not apply to most guests. And, to be honest, that would not deter me from staying here again.
Stayed 3 nights in Aug 2023

10/10 Excellent

Daphney

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property with parking directly across the street and hot breakfast each morning. Dining, shopping, entertainment all in walking distance (3-5 minutes away.
Stayed 3 nights in Aug 2023