Exterior

Reviews of Courtyard by Marriott Silver Spring North/White Oak

3 out of 5
Courtyard by Marriott Silver Spring North/White Oak
12521 Prosperity Dr, Silver Spring, MD

Reviews

8.6

Excellent

Rating 10 - Excellent. 511 out of 968 reviews" "
Rating 8 - Good. 309 out of 968 reviews" "
Rating 6 - Okay. 90 out of 968 reviews" "
Rating 4 - Poor. 38 out of 968 reviews" "
Rating 2 - Terrible. 20 out of 968 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Nontokozo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is excellent- front desk was amazing, it was just the noise from the highway lol cars and my neighbor had a child/ren making noise
Stayed 1 night in Mar 2024

10/10 Excellent

Monet

It was a great experience
Stayed 1 night in Feb 2024

8/10 Good

Cheyenne

Stayed 1 night in Feb 2024

10/10 Excellent

Amith

Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 3 nights in Feb 2024

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All of the staff were extremely friendly and helpful. Mariah was especially courteous and professional. We will stay here again when visiting our daughter!
Stayed 2 nights in Feb 2024

10/10 Excellent

michael

Nice room, great staff, small bistro for food and drinks came in very handy!
Stayed 2 nights in Jan 2024

10/10 Excellent

Kerry

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Very courteous and helpful and relaxing
Stayed 1 night in Jan 2024

6/10 Okay

janet

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel no longer serves free breakfast. This was a big disappoinment to find out. In future I will search for hotels which serve free hot breakfast. Just a half mile away is a Hilton which does serve a free hot breakfast. If it wasn't for an emergency in my choice, I would have stayed at the Hilton JUST for the free hot breakfast. You don't think these hotels make enough money to offer their customers this???
Stayed 1 night in Dec 2023

10/10 Excellent

Crystal

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

6/10 Okay

Akyta

Stayed 2 nights in Dec 2023

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Temperature control was not great, but otherwise a good place. Cookie treat is always nice.
Stayed 5 nights in Dec 2023

10/10 Excellent

Marthajean

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We always have a pleasant stay. The staff is wonderful. The commode in the bathroom in the room could have been a little cleaner.
Stayed 1 night in Nov 2023

6/10 Okay

Yet

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

8/10 Good

Wayne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great services
Stayed 3 nights in Nov 2023

10/10 Excellent

William

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Marthajean

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good stay
Good experience. We will stay here again.
Stayed 1 night in Nov 2023

10/10 Excellent

Nikki

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean , the parking lot was well lit I would definetly stay there again
Stayed 1 night in Oct 2023

10/10 Excellent

Marie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to stay
The room and bath was very clean. Staff were helpful and friendly. We were quite comfortable. Only complaint was that firmer pillows should be available. The area is very quiet and also close to a variety of restaurants.
Stayed 7 nights in Oct 2023

10/10 Excellent

Kristin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Oct 2023

2/10 Terrible

Allen

Stayed 1 night in Oct 2023

10/10 Excellent

MARGARITA, MODESTO

Liked: Cleanliness
Stayed 3 nights in Oct 2023

10/10 Excellent

Bruce

Stayed 1 night in Oct 2023

10/10 Excellent

Ian

Stayed 1 night in Oct 2023

6/10 Okay

Emmanuel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023

2/10 Terrible

Myron

Travelled with family
Lack of an audit trail is needed
Contacted on the day of check in that the room was no longer available. The rep indicated he would make a reservation closer to our current location. I told him to contact my wife because I was in the hospital. He did call and left a voice mail. When she called, she reached another operator who had no idea what the rep (Dewan) set up. My wife ended driving back to Maryland that evening.
Stayed 2 nights in Sep 2023

2/10 Terrible

Ethan

Travelled with partner, Travelled with group
Didn’t have my reservation correct.
Stayed 1 night in Sep 2023

4/10 Poor

Edi

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
Towels were not replaced and room was not cleaned. Garbage was left in the room and not thrown
Stayed 2 nights in Sep 2023

8/10 Good

Marc

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2023

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent customer service, friendly staff, very clean and safe area.
Stayed 1 night in Sep 2023

10/10 Excellent

sarah

Stayed 3 nights in Sep 2023

10/10 Excellent

Karen L

Liked: Staff & service, property conditions & facilities
Clean updated friendly staff
Stayed 1 night in Sep 2023

10/10 Excellent

Lee

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was in town for a wedding and the stay here was excellent.
Stayed 2 nights in Sep 2023

10/10 Excellent

Bushrah

Stayed 1 night in Sep 2023

10/10 Excellent

Maudood

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful staff
Stayed 1 night in Aug 2023

10/10 Excellent

Carlos

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was very good.
Stayed 1 night in Aug 2023

10/10 Excellent

Miracle

Liked: Cleanliness
Stayed 1 night in Aug 2023

8/10 Good

Phuong Anh

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice , quiet , clean, easy parking, convenient side doors hotel. Staff is nice and helpful, but I was very frustrated for no microwave in room, and there is coffeemaker but without coffee pot. I need hot water in the morning for my medication need but do not have it.
Stayed 11 nights in Aug 2023

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
The staff were all great and the facilities were clean.
Stayed 1 night in Aug 2023

8/10 Good

Natoli

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My overall experience is fine, However, a couple of things worth mentioning are the air conditioning system is not central and worst, unreliable, noisy and ineffective.
Stayed 6 nights in Jul 2023

8/10 Good

Marthajean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
A very pleasant stay to visit family in the area.
Stayed 1 night in Jul 2023

8/10 Good

Marion

Stayed 1 night in Jul 2023

4/10 Poor

Jason

Travelled with family
Liked: Cleanliness
There was construction outside our room, with non-stop beeping noise starting at 7am. The TV also automatically turned on at 2am with a bright Sun on the screen. It woke my dad up and he didn’t know how to turn it off, so he barely slept.
Stayed 1 night in Jul 2023

10/10 Excellent

Martin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
There was some road work being done to the curbing in the parking lot.
Stayed 2 nights in Jul 2023

10/10 Excellent

Danielle

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
There were no gimmicks. Room was clean. Hotel grounds were clean. The bar was cute. Very quiet. I would stay there again.
Stayed 1 night in Jul 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Great Trip to the Capital!
We had wonderful accommodations at this Marriott. Our trip was successful and so much fun. We’d definitely choose the Marriott again. This location was perfect for us to get around the Tri-State area!
Stayed 2 nights in Jul 2023

8/10 Good

Lena

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet, simple but nice room for a brief stay. Will be staying again soon
Stayed 4 nights in Jul 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel stay
The location was very convenient in regard to where I was visiting- a 10-minute drive. The front desk staff was very nice and courteous. My reservation was upgraded to a suite. The room was very clean and spacious. Great hot water and water pressure in the shower. The area and the hotel were quiet. I only stayed for one night but would definitely stay here again for any reason.
Stayed 1 night in Jul 2023

10/10 Excellent

Karyn

Travelled with family, Travelled with partner
Liked: Cleanliness
No restaurant
Stayed 3 nights in Jun 2023

8/10 Good

Kathleen

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jun 2023

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to stay for business and the staff was excellent.
Stayed 4 nights in Jun 2023