Charming city that serves as a good station to explore Tuscany. The property is set in the old town, very beautiful and perched high above the rest of the city. We arrived late and had to wait a bit for someone to show up. The owner is very nice and helpful. They own a wine shop across the street. Breakfast is superb with a great Tuscan view.
There are no major issues with the hotel, we just do not think it is as deserving of the high ratings it gets on here. The AC is centrally controlled, and our room was frequently very hot. We slept with the windows open, cooling things off, but faced the street and had some noise. The lights in the hallways are supposedly motion activated, but required constant manual engagement to avoid complete darkness. The room, although on the small side, was adequate. The bathroom is a bit cramped, but was fine. Parking was difficult at night, and we ended up leaving the car fairly far away one night. Staff very helpful at setting up day trip itineraries for the region.