Lobby sitting area

Reviews of The Residency Towers Coimbatore

5 out of 5
The Residency Towers Coimbatore
1076 Avinashi Road, Coimbatore, Tamil Nadu

Reviews

8.8

Excellent

Rating 10 - Excellent. 93 out of 174 reviews" "
Rating 8 - Good. 54 out of 174 reviews" "
Rating 6 - Okay. 18 out of 174 reviews" "
Rating 4 - Poor. 5 out of 174 reviews" "
Rating 2 - Terrible. 4 out of 174 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Prabhakar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a fantastic experience and stay. Staff were very polite and friendly. One person to call out is Muthu who was very friendly and took care of us from day 1 of our stay. Residency Towers will be our default choice in our next visit to Coimbatore
Stayed 2 nights in Dec 2023

2/10 Terrible

Shabarinath

Stayed 1 night in Oct 2023

10/10 Excellent

Saileswaran

Travelled with family
Liked: Amenities
Good service and nice staff
Stayed 1 night in Oct 2023

6/10 Okay

Balasubramanian

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Shahul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellence
I had a v pleasant stay and experience at The Residency Towers Coimbatore. It was an excellent hotel and extremely friendly and pleasant staff and service.
Stayed 1 night in Aug 2023
Response from The Residency Towers Coimbatore on 13 Sept 2023
Dear Guest,It was a pleasure having you at The Residency Towers, Coimbatore recently and I thank you for your wonderful compliments.I am happy that my team “Exceeded Expectations”. Our associates do their best with genuineness and warmth and I am glad that you appreciate their effortsWe really appreciate you taking the time to share your experience and look forward to welcome you in the near future.Warm regards,D. Charles FabianDirector Operations

8/10 Good

Nayan

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good property and good and very well mannered staff.Excellent service.
Stayed 1 night in Aug 2023
Response from The Residency Towers Coimbatore on 13 Sept 2023
Dear Guest,It was a pleasure having you at The Residency Towers, Coimbatore recently and I thank you for your wonderful compliments.I am happy that my team “Exceeded Expectations”. Our associates do their best with genuineness and warmth and I am glad that you appreciate their effortsWe really appreciate you taking the time to share your experience and look forward to welcome you in the near future.Warm regards,D. Charles FabianDirector Operations

6/10 Okay

rajesh

Liked: Staff & service
Used to be the gold standard in Coimbatore but has become outdated and falling apart. My room didn’t have hot water and the shower wasn’t working well. The floor/ wall edges have broken off. Food is below average with the menu not up to a star hotel standard. Wish they pay attention to maintaining the rooms. The best part of this hotel are their people and service - still top notch and customer focused.
Stayed 3 nights in Aug 2023
Response from The Residency Towers Coimbatore on 13 Sept 2023
Dear Guest,It was a pleasure having you at The Residency Towers, We have noted your concern and necessary actions will be taken. looking forward to welcome you in the near future.Warm regards,D. Charles FabianDirector Operations

10/10 Excellent

raj

Stayed 4 nights in Jul 2023
Response from The Residency Towers, Coimbatore on 13 Sept 2023
Dear Guest,It was a pleasure having you at The Residency Towers, Coimbatore recently and I thank you for your wonderful compliments.I am happy that my team “Exceeded Expectations”. Our associates do their best with genuineness and warmth and I am glad that you appreciate their effortsWe really appreciate you taking the time to share your experience and look forward to welcome you in the near future.Warm regards,D. Charles FabianDirector Operations

10/10 Excellent

Mohan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good, clean, people friendly hotel. Complimentary morning breakfast buffet was excellent with good spread of Indian delicacies. Centered near the Coimbatore shopping district but drawback is no other eateries nearby. Otherwise, had a pleasant stay
Stayed 1 night in Jul 2023

10/10 Excellent

Mohan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

10/10 Excellent

Rahul

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient stay. The rooms were clean and comfortable. The shower was excellent. Staff was courteous and very responsive.
Stayed 1 night in Jun 2023
Response from The Residency Towers Coimbatore on 13 Jun 2023
We really appreciate your valuable feedback

2/10 Terrible

ansi

Stayed 3 nights in May 2023
Response from The Residency Towers Coimbatore on 13 Jun 2023
We regret that you had issues during the stay, we will note the issues and will rectify.

10/10 Excellent

Saji

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service!
Stayed 2 nights in Mar 2023

10/10 Excellent

Aylam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023

10/10 Excellent

Muthiah P.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean, comfortable, and guest services answers calls & delivers what you need in a flash. The breakfast buffet: The best I have had in India / Tamil Nadu. My first day breakfast included Idly, Dosa, Sambar vada, Pongal, Upuma. My highlight was the Appam with coconut milk!! Had a dinner at their Chin Chin restaurant - excellent Indo-Chinese food, with great service & big portions. A special mention about Ms. Gayatri at the front desk: She was phenomenally courteous, professional & very pleasant as she greets you, puts you at ease about the property and amenities. She single handedly made my stay pleasant - I noticed that she was quite popular among many guests as myself. She knows the place & the staff well, helped me getting the Red Taxi service, seemed to be well respected and very collaborative with the hotel staff. When in Coimbatore, I will definitely, stay here. And will have the Buffet Breakfast EVERY DAY!!
Stayed 2 nights in Feb 2023

10/10 Excellent

b

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an excellent stay. Will definitely consider the hotel again for future visits to Coimbatore.
Stayed 2 nights in Feb 2023

8/10 Good

Kasthuri

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service !
Stayed 7 nights in Jan 2023

10/10 Excellent

Mathangi

Nice stay

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
From the efficient communication regarding airport shuttle to checkout everything was handled in a service oriented manner. The evening and breakfast buffets were the finest quality I have seen.
Stayed 1 night in Oct 2022

10/10 Excellent

anush

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel, and very good restaurants! food was delicious! I wished it would be close from shopping center.... Went walking around the hotel but there was not much to see or enjoy!
Stayed 3 nights in Oct 2022
Response from Varalakshmi on 21 Oct 2022
Dear Guest,Thank you for choosing The Residency Towers for your recent stay. We are delighted to note that you had a pleasant experience during your stay at our hotel and appreciate your valuable feedback on our services. My team and I enjoyed serving your needs as much as you enjoyed your stay. We hope to welcome you again soon.With warm regards,D. Charles FabianDirector Operations

10/10 Excellent

Prasad

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2022

6/10 Okay

Prasad

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Staff were very friendly, but our check-in took more time House Keeping team has to be checked randomly as they used to leave used towels folded for the next day
Stayed 4 nights in Aug 2022

6/10 Okay

Naman

Business traveller
Liked: Cleanliness, property conditions & facilities
Average Hotel
Nothing extraordinary about this hotel. There is technically nothing to do at this hotel, rooms are small and premium channels are not included in the package as well
Stayed 2 nights in Jul 2022

10/10 Excellent

ysr

Stayed 2 nights in Jul 2022

10/10 Excellent

Manivannan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2022

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Good Stay
It was anazing because of the resturants and entertainment in the hotel. Excellent service from Mahaprabha from the Coffee shop Krave. Also excellent service from the cleaning team, especially Mohit. I was disappointed with the service from the check in desk. I had booked a premium room with access to the executive lounge. I was told that the lounge is closed because of the pandemic. I found it strange. Cos if it was a pandemic everyone would be wearing masks and there would be Corvid protocols. There was none. Even the staff was not wearing masks. We were the only guests weaing madks. No sanisters to been seen atound. The hotel used corvid as an excuse and closed the lounge. We were not offered any other alternatives or given a voucher. On the last day the manager offered us complementary airport transfer with the hotel car. When the car arrived it was an outside taxi. It was not funny. I was furious Management could ruin the image of the hotel.
Stayed 3 nights in May 2022

10/10 Excellent

Abena Nyarkoa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very helpful, especially the front desk
Stayed 1 night in Jun 2022

8/10 Good

Dirk

Stayed 3 nights in May 2022

10/10 Excellent

anita

Stayed 2 nights in May 2022

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stsy was excellent. Buffet outstanding! Service superb!
Stayed 1 night in May 2022

10/10 Excellent

anita

Liked: Cleanliness, staff & service, amenities
Stayed 2 nights in May 2022

8/10 Good

Prabhakaran

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
Overall the experience was very good
Stayed 2 nights in Apr 2022

10/10 Excellent

Somasundaram

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Overall nice experience. Friendly and welcoming staff.
Stayed 3 nights in Apr 2022

8/10 Good

PRABHU

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Good stay
The overall experience is good, the room is clean and morning buffet include wide variety of options. The staff were friendly and polite. One area for improvement will be service response.
Stayed 2 nights in Dec 2021

10/10 Excellent

Prashant

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel for work and pleasure...awesome service and very clean environment
Stayed 3 nights in Nov 2021

10/10 Excellent

Nayan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2021

10/10 Excellent

Geoff

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
It's a great hotel. Very helpful staff. Centrally located.
Stayed 1 night in Apr 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Responsive service staff, quick service, accommodated special requests. Food was pretty good.
Stayed 3 nights in Apr 2021

8/10 Good

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, but traffic/construction butal.
Room was nice. Buffet could use more day to day variety. Seemed like same thing over and over. Some of the amenities were not open. Staff tried hard but got confused easily. Traffic getting to the hotel was brutal. My business was in Tiripur and hotels east of Coimbatore are more practical.
Stayed 6 nights in Mar 2021

10/10 Excellent

M H

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceeded my expectations
Excellent with all necessary care w.r.t pandemic, rooms are clean, comfortable. The Front desk was great help even though I had to make changes to my pre-booked stays. Support from Hotels.com was fantastic too in coordinating with the hotel with absolute immediate response.. Exceeded my expectations by both Hotel and Hotels.com -
Stayed 2 nights in Dec 2020

6/10 Okay

Dek

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

10/10 Excellent

Pushpa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service,keep it up 👍
Hotel has excellent service from the doormen,reception to housekeeping. Anandhu was helpful & housekeeping staff was great with their housekeeping & prompt service when called.
Stayed 1 night in Dec 2019

8/10 Good

Chandran

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Need a Boost up
Have stayed here before, now it seems to get bit dull. May be need a boost up. A coffee maker at room but no milk or creamer....
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean. The staff was friendly. The staff should speak English not very fast and clearly, so that we can understand what is being said clearly. The bathroom sink and shower area could be a bit cleaner. The bath room floor could be free of wetness all over.
Stayed 3 nights in Dec 2019

8/10 Good

THERES ROSS

Travelled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2019

10/10 Excellent

Manickaraj

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

6/10 Okay

Verified traveller

Travelled with family
Not worth the money
The room was stinking and we had to change the rooms. Issue with the electrical socket and lights. Shower was not working well
Stayed 2 nights in Nov 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Oct 2019

10/10 Excellent

Vijay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2019