Standard Room, 1 Queen Bed, Accessible | Premium bedding, desk, laptop workspace, blackout curtains
Check availability

Reviews of Royal Palms Motor Inn

3.5 out of 5
Royal Palms Motor Inn
87 Park Beach Road, Coffs Harbour, NSW

Reviews

9.2

Wonderful

Rating 10 - Excellent. 590 out of 1006 reviews" "
Rating 8 - Good. 352 out of 1006 reviews" "
Rating 6 - Okay. 57 out of 1006 reviews" "
Rating 4 - Poor. 4 out of 1006 reviews" "
Rating 2 - Terrible. 3 out of 1006 reviews" "

9.4/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Mandy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were super helpful and friendly. Convenient location in town close to supermarkets and dining options. Will definitely stay again
Stayed 1 night in Apr 2024
Response from The team at Royal Palms on 12 Apr 2024
Dear MandyThank you so very much for your wonderful review of our staff and our motel. We are very appreciative of you taking the time to review Royal Palms and look forward to you staying again with us. Thank you!

10/10 Excellent

Faye

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and accommodating staff, Mark was excellent, room was very clean
Stayed 1 night in Apr 2024
Response from The team at Royal Palms on 6 Apr 2024
Dear Faye Thank you for such a wonderful review of our motel. We are delighted that we found our staff friendly and accommodating and we think our boss Mark is excellent too ! It is our goal to have the cleanest motel in Coffs Harbour and we are pleased that you noticed how clean our rooms are. All the team work very hard for our guests and we are very glad you enjoyed your stay with us. We look forward to welcoming you again.

10/10 Excellent

Kenneth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean.friendly staff. but a little short of parking.
Stayed 1 night in Mar 2024
Response from The team at Royal Palms on 6 Apr 2024
Dear KennethThank you for the 5 out of 5 recommendation for Royal Palms Motor Inn and we are delighted that you found our staff friendly and our motel very clean. We have one car space per room in our car park however sometimes guest come in two cars and it is very hard to monitor. We are in the process of looking at options to increase the parking and hope to have a few more spaces available in the coming months. Thank you again for your review and all the best.

8/10 Good

Dianne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

George

Stayed 1 night in Mar 2024
Response from The team at Royal Palms on 6 Apr 2024
Dear GeorgeThank you very much for the 5 out of 5 review for Royal Palms Motor Inn. We are delighted to receive such a recommendation. Thank you and we hope you visit again soon. Safe Travels.

10/10 Excellent

Glenn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff allowed me to move from upstairs to downstairs after I twisted my knee at a friend's place after the first night. They helped me move my belingings downstairs as well. Very accomodating.
Stayed 3 nights in Mar 2024
Response from The team at Royal Palms on 6 Apr 2024
Dear GlennWe hope that your knee is on the mend now. It was no trouble at all to do whatever we could to help. Our guests are very important to us and we genuinely enjoy looking after our guests the best we can. We wish you safe travels and knees that are always 100%! Kind regards

10/10 Excellent

Shane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and owners were extremely nice and helpful. I would encourage anyone to stay there. They won’t be disappointed. 1 of the best places I stayed at during my first time to Australia.
Stayed 1 night in Feb 2024
Response from The team at Royal Palms on 6 Apr 2024
Dear Shane Wow that is a fabulous review of our motel and thank you so very much for such a terrific recommendation. We are very appreciative of your words. Our staff love to look after our guests and we are so pleased that you felt we were helpful and that you enjoyed your stay with us. Please visit Australia again soon! Kind regards

10/10 Excellent

Lorraine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

8/10 Good

Marie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great sized room. Very clean and tidy.
Stayed 1 night in Feb 2024

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed was the most comfortable I've slept in.
Stayed 1 night in Feb 2024
Response from Management, Royal Palms Motor Inn on 16 Feb 2024
Dear StephanieWe are delighted that you got a wonderful night's sleep and that our beds are the most comfortable you have slept in. Thank you for the 5 out of 5 rating of our motel, we are very appreciative of your review and we hope that you may stay with us again. Kind regards

10/10 Excellent

Wade

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Eugene Peter

Travelled with family, Travelled with family and small children
Shops were close by
Stayed 3 nights in Jan 2024

10/10 Excellent

Leisa

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reception staff were so lovely & accommodating room was clean, air con was perfect, bed comfortable! Tv was extremely dark an at times hard to see! Slightly outdated But Over all very pleasant experience Would absolutely stay again Thanks so much guys
Stayed 1 night in Jan 2024

10/10 Excellent

Jon

Liked: Cleanliness, staff & service
Great location. Very clean and tidy.
Stayed 1 night in Jan 2024

10/10 Excellent

Leanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for an overnight stop
The welcome on arrival was warm and friendly. The room was easy to access with good facilities, including a microwave. There was a good supply of toiletries including shower cap, soap and 4 little shampoos (but no conditioner). The bed was comfortable. The location was very convenient. It's 600 metres to a large shopping centre (Woolworths, Big W, etc). The beach is also walking distance.
Stayed 1 night in Jan 2024
Response from Manager Royal Palms Motor Inn on 24 Jan 2024
Dear LeanneThank you very much for such a wonderful review of our motel. We are delighted that our staff were friendly and you were pleased with all the amenities. Thank you for taking the time to review us and we look forward to welcoming you again to the Royal Palms.

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2024

10/10 Excellent

Atef

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Harriette

Stayed 1 night in Jan 2024

8/10 Good

Jason

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

6/10 Okay

Shinoy

Travelled with family
Stayed 1 night in Dec 2023

10/10 Excellent

Hong Wen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clean and easy parking, very pleased with the promptness of the response from staff, and the smoothness of the checking in and out process!
Stayed 1 night in Dec 2023

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

Tim

Stayed 1 night in Dec 2023

6/10 Okay

Denise

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2023

10/10 Excellent

Kahu

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is fantastic.
Stayed 1 night in Dec 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tidy little motel
Good, quiet location. Very clean and comfortable. Laundry facilities a real bonus. Can hear some noise from other rooms at times.
Stayed 2 nights in Dec 2023

10/10 Excellent

Mary

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and service, room was nice and clean, close to shops, overall a very enjoyable stay Thx!
Stayed 2 nights in Dec 2023

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Timothy, Bracknell

Stayed 2 nights in Dec 2023

8/10 Good

Nikki

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Dennis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have to say that this would be the cleanest motel we have ever stayed in. (That's 52 years of motel stays) It was a very pleasant experience with friendly staff, and with an extremely comfortable bed! Thank you..... we will be back
Stayed 1 night in Nov 2023

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Last minute booking. Very accommodating. Great location
Stayed 1 night in Dec 2023

10/10 Excellent

Sue

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Spotless, well appointed & comfortable. Easy walk to restaurants & beach.
Stayed 1 night in Nov 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love this place
This was our 2nd visit, staff were great with big smiles. Room was very clean as usual. Perfect location near shops and beach. Looking forward to visit again soon
Stayed 1 night in Nov 2023

10/10 Excellent

Rasha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was big, staff were friendly and only a few mins walk to the nearest pub. Would stay there again.

10/10 Excellent

Pamela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable and friendly motel. Close to shopping plaza and quiet location off the main road.
Stayed 1 night in Nov 2023
Response from Management, Royal Palms Motor Inn on 29 Nov 2023
Thank you for your fantastic review.

10/10 Excellent

Linda, Mission

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed at literally hundreds of motels in various countries around the world and we can say In all truth this motel is the best. It is spotless, wonderfully helpful staff and extras that you do not expect that far exceed any we have come across. Superb value for the price.
Stayed 2 nights in Nov 2023
Response from Management, Royal Palms Motor Inn on 29 Nov 2023
OMG! Thank you so so much for your amazing review. We really appreciate your comments and super glad you enjoyed your stay with us. This sums up what we strive for every day.

10/10 Excellent

Seung Hoon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpul and kind staff from check ins with great smiles, close to beach and restaurants near by, rooms were very clean. Fantastic locations
Stayed 1 night in Nov 2023
Response from Management, Royal Palms Motor Inn on 29 Nov 2023
Thank you for your great review.

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Management, Royal Palms Motor Inn on 29 Nov 2023
Thank you for your fantastic review.

10/10 Excellent

Jann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very clean and well maintained. Staff were friendly. It is conveniently located close to the Bowlo, Surf Club and beach access.
Stayed 1 night in Nov 2023
Response from Management, Royal Palms Motor Inn on 29 Nov 2023
We are glad you had a nice stay and liked our very clean and well maintained motel. Thank you for the fantastic review.

10/10 Excellent

Geoffrey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The receptionist who greeted us went out of her way to make us welcome and was willing to help in any way she could.
Stayed 1 night in Nov 2023

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great overnighter
A very good motel for a night on a trip.
Stayed 1 night in Nov 2023

10/10 Excellent

Joanne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very neat and clean. Pool area is pleasant and pool was good
Stayed 1 night in Nov 2023
Response from Management, Royal Palms Motor Inn on 18 Nov 2023
Dear JoanneThank you very much for the 5 out of 5 review, we are delighted that you enjoyed your stay with us at Royal Palms Motor Inn. Thank you also for taking the time to review our motel, we are very appreciative.

10/10 Excellent

Karen

Stayed 1 night in Nov 2023
Response from Management, Royal Palms Motor Inn on 29 Nov 2023
Thank you for your great review.

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hosts were just delightful to deal with and the rooms very clean and decorated beautifully. The bathroom could do with an update but very clean. Would definitely stay again
Stayed 1 night in Nov 2023
Response from Susan on 2 Nov 2023
Thank you Teresa for your comments. We are pleased you enjoyed your stay and found everything to your liking. Our cleaning staff are very thorough and take pride in their work. We are aware that the bathrooms are a little dated and management are addressing this. Kind regards Susan

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly easygoing check in/out. Everything was as clean as a whistle. Comfy bed and easy access to local shops etc. Will be happy to stay there again.
Stayed 1 night in Nov 2023
Response from Susan on 2 Nov 2023
Hi Michael so please you enjoyed your stay with us. We look forward to your staying with again in the future. Kind regards Susan

8/10 Good

graham

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Work trip
Overnight work trip, requested an upstairs room and no issue changing for me, very clean and quiet, could do with an update but value for the price.
Stayed 1 night in Oct 2023
Response from Management, Royal Palms Motor Inn on 18 Nov 2023
Dear GrahamThank you for the review, we want all our guests to enjoy their stay with us and we are delighted that your experience was a pleasant one. We are in the process of updating the motel and hope that if you stay with us again in the future that the next time we may be a 9 out of 10!

10/10 Excellent

Samantha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed overnight and it was a lovely motel. Great price, easy walk to the beach, very clean room and bathroom.
Stayed 1 night in Oct 2023
Response from Management, Royal Palms Motor Inn on 18 Nov 2023
Dear Samantha Thank you very much for your lovely review of our motel, the Royal Palms Motor Inn. We are delighted to receive 5 out of 5 from you and are extremely pleased that you enjoyed your stay with us. We look forward to having you back with us one day again soon. Thank you!

8/10 Good

Mark

Stayed 1 night in Oct 2023
Response from Management, Royal Palms Motor Inn on 18 Nov 2023
Dear MarkThank you very much for awarding our motel an 8 out of 10 in your review. We are pleased to receive such a good review and delighted that you enjoyed your stay with us.

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Management, Royal Palms Motor Inn on 18 Nov 2023
Dear MarkThank you for reviewing our motel and giving us a rating of 8 out of 10. We are appreciative of you taking the time to do so. If there is anything we can do better, please let us know so that next time we can improve our rating further!