Get an overview of this hotelFamily-friendly hotel with 3 outdoor pools and full-service spa



This family-friendly Coffs Harbour hotel is located on the waterfront, within a 15-minute walk of Solitary Island Aquarium and Big Banana Coffs Harbour. Tabatinga Family Fun Centre and Diggers Beach are also within 2 mi (3 km).

Hotel Features

3 outdoor pools, a full-service spa, and a restaurant are available at this hotel. Self parking is free. Additionally, a fitness center, a bar/lounge, and outdoor tennis courts are onsite.

Room Amenities

All 98 rooms offer WiFi, furnished balconies, and LCD TVs with satellite channels. Room service, coffee makers, and hair dryers are among the other amenities available to guests.

Hotel Amenities

Hotel Amenities

Novotel Coffs Harbour Pacific Bay Resort features a full-service spa, 3 outdoor swimming pools, outdoor tennis courts, and a spa tub. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wired high-speed Internet access is available for a surcharge.

This 4-star property offers access to a business center and meeting rooms. Event facilities measuring 15069 square feet (1400 square meters) include a conference center and conference space. This family-friendly hotel also offers a children's pool, a fitness center, and a sauna. Limited complimentary onsite parking is available on a first-come, first-served basis.

  • Babysitting or childcare (surcharge) 
  • Supervised childcare/activities (surcharge) 
  • Total number of rooms - 98 
  • Babysitting or childcare 
  • Breakfast available (surcharge) 
  • Wired (high-speed) Internet access - surcharge 
  • Bar/lounge 
  • Free newspapers in lobby 
  • Conference space 
  • Fitness facilities 
  • Full-service spa 
  • Hair salon 
  • Pool umbrellas 
  • Number of outdoor pools - 3 
  • Luggage storage 
  • Parking (limited spaces) 
  • Laundry facilities 
  • 24-hour front desk 
  • Business center 
  • Dry cleaning/laundry service 
  • Elevator/lift 
  • Spa treatment room(s) 
  • Meeting rooms 
  • Garden 
  • Picnic area 
  • Restaurant 
  • Safe-deposit box at front desk 
  • Conference center 
  • Outdoor tennis courts 3 
  • Conference space size (meters) - 1400 
  • Number of meeting rooms - 11 
  • Conference space size (feet) - 15069 
  • Free self parking 
  • Pool sun loungers 
  • Sauna 
  • Spa services on site 
  • Spa tub 
  • Supervised childcare/activities 
  • Children's pool 
  • Wedding services 

Family Friendly Amenities

  • Family Hotel  
  • Outdoor pools  
  • Children's pool  
  • Outdoor tennis courts  
  • Laundry facilities  
  • Babysitting or childcare (surcharge)  
  • Playground on site  


Available in all rooms: Wireless internet access (14.50 AUD per 2 hours surcharge)

Available in some public areas: Wired high-speed internet (5 AUD per 25 minutes surcharge)


Free self parking, Parking (limited spaces)

Room Amenities

  • Furnished balcony 
  • Climate control 
  • Air conditioning 
  • Phone 
  • Coffee/tea maker 
  • Daily housekeeping 
  • Private bathroom 
  • Free toiletries 
  • Hair dryer 
  • Iron/ironing board 
  • Desk 
  • Satellite TV service 
  • Cribs/infant beds available 
  • Blackout drapes/curtains 
  • WiFi (surcharge) 
  • Room service (limited hours) 
  • LCD TV 

Where to Eat

Full breakfasts are available for a surcharge and are served each morning.

Novotel Coffs Harbour Pacific Bay Resort has a restaurant serving breakfast, lunch, and dinner.

Room service (during limited hours) is available.

Nearby Things to Do

3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include outdoor tennis courts, a spa tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Segway rental/tour on site 
  • Basketball on site 
  • Bicycle rentals on site 
  • Hiking/biking trails on site 
  • Playground on site 

Spa Services

Tranquility Day Spa has 10 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and massages. A variety of treatment therapies are provided, including aromatherapy and reflexology.

The spa is open daily.

  • Hot stone massage 
  • Deep tissue massage 
  • Prenatal massage 
  • Reflexology 
  • Sports massage 
  • Detoxification wrap 
  • Number of treatment rooms 10 
  • Couples treatment rooms 
  • Manicures and pedicures 
  • Body wraps 
  • Body scrubs 
  • Aromatherapy treatments 
  • Massages 
  • Body treatments 
  • Facial treatments 


To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

  • Accessible path of travel 
  • Accessible bathroom 
  • Roll-in shower 
  • Accessible parking 
  • In-room accessibility 

Hotel Policies


Check-in time starts at 2 PM


Check-out time is 10 AM

Payment types

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.


Hotel Name

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Children 15 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Sorry, we seem to have had an issue loading our review content. Try again?