Front of property

Reviews of Carlton

4 out of 5
Carlton
Largo di Porta Altinia 15, Treviso, TV

Reviews

7.8

Good

Rating 10 - Excellent. 66 out of 261 reviews" "
Rating 8 - Good. 121 out of 261 reviews" "
Rating 6 - Okay. 45 out of 261 reviews" "
Rating 4 - Poor. 24 out of 261 reviews" "
Rating 2 - Terrible. 5 out of 261 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

6.6/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Pat

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for the train station and the shops and restaurants
Stayed 1 night in Mar 2024

10/10 Excellent

Sean, San Francisco

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Parking on site was excellent. Location for a modern hotel was good. I liked the inlaid design on the room door and the bathroom tile. One of us is 6 foot 3 inches and the shower was too small. One of us is 5 foot 10 inches and the shower was small but not impossible. We thought breakfast was expensive at 15 euros each so we went to the nearby train station and got four cappuccinos and four chocolate croissants for 15 euros total. I can recommend the hotel.
Stayed 1 night in Nov 2023

10/10 Excellent

Craig C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Built in old fortress.
The hotel is more modern but has a section in an older structure. Interestingly built on top of an old fortress. The old gate portal is right outside the front entrance. The staff was very accommodating and full of information. The room was nice and a good size. The bathroom was small but still had all amenities that were needed. The city is bigger than it looks on the map. The hotel is 15-20 min walk from almost anywhere in the old city.
Stayed 2 nights in Nov 2023

10/10 Excellent

Gastone

Stayed 1 night in Nov 2023

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

stefan

Stayed 1 night in Sep 2023

6/10 Okay

Niels, chagrin falls

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Poor Internet
Stayed 2 nights in Jul 2023

8/10 Good

Tibor

Business traveller
Stayed 1 night in Jul 2023

8/10 Good

stefan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2023

8/10 Good

Victor, Colorado Springs

Travelled with family
Liked: Cleanliness, staff & service
Great location, within minutes to shopping, restaurants, and central train/bus stations. The hotel staff was very accommodating, very nice and very professional. Daily breakfast was excellent. The facility does needs a renovation, specifically the rooms.
Stayed 8 nights in May 2023

4/10 Poor

lau

Business traveller, Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Property need to improve due to too old....
Stayed 1 night in May 2023

8/10 Good

Zamfirov

Stayed 2 nights in Mar 2023

8/10 Good

George

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Jan 2023

6/10 Okay

Christine

Travelled with partner
Liked: Staff & service
Stayed 1 night staff very pleasant room very spacious needs refreshing Great location
Stayed 1 night in Sep 2022

6/10 Okay

Massimo

Travelled with family
Liked: Cleanliness, staff & service
No wifi in the room (weak signal) and no tv
Stayed 1 night in Jul 2022

10/10 Excellent

Loris

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front staff member was excellent and very accommodating to some needs we asked for. Breakfast was better than expected. We rented two room 303/302 very large and clean. Only complaint, ran out of hot water in morning . I would stay again
Stayed 1 night in Jun 2022

8/10 Good

Luc

Stayed 1 night in May 2022

8/10 Good

Luc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Treviso
Room was spacious and comfortable
Stayed 1 night in Mar 2022

6/10 Okay

Mia

Disliked: Cleanliness, property conditions & facilities, room comfort
Eh
Room was old while place felt very dated, there was trash in the bin when I arrived to my room.
Stayed 1 night in Nov 2021

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
pleasant stay, hotel undergoing some renovation
Stayed 2 nights in Jun 2021
Response from Nicola on 17 Jun 2021
Thank you for your feedback. We hope you will come back to Treviso and to hotel Carlton. Best regards Nicola / Reception

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

6/10 Okay

Pauline

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Hotel Carlton
Staff excellent helpfull and friendly. Room was cold & heating blasted for 2 minutes then clicked off. But not in room much and never reported the problem so never gave hotel the chance to retify. Lift wasn't working on 2nd night of stay. And no airport shuttle as stated in hotel facilities. Hotel spotless and food good. Overall would stay again. And location was excellent.
Stayed 2 nights in Jan 2020

10/10 Excellent

PaulineP, Dunfermline

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We received a very warm welcome from receptionist Rossella on our arrival at the hotel who also booked us an excellent restaurant next door. Our plan was to go to Venice however this looked impossible as there was a train strike. Speaking to reception about this Rossella was able to arrange a private minibus ( being a party of 8 ladies) to take us to Venice, which we were very grateful for. This showed great customer service and Rossella deserves full praise for this. I would also like to mention Jessica another member of staff who looked after us very well in the restaurant. Overall we had an excellent stay here.
Stayed 4 nights in Oct 2019

6/10 Okay

Mark

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Treviso Carlton
Great location, 3 min. walk from train station and airport shuttle. Within city centre district. Staff was very helpful and very friendly. Breakfast was good and inexpensive. Room was very dated but clean. Bed was ok at best. Bathroom was ok and clean. Don't think A/C worked, opened windows but too noisy. If want a room just to sleep, as we did, Carlton is ok.
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Stayed 2 nights in Sep 2019

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Amenities, property conditions & facilities
Terrible quality of rooms ...very outdated hotel. Beds are the worst. 5th floor has no elevator access.
Stayed 1 night in Aug 2019

6/10 Okay

John

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Just OK
We only used this hotel for 1 night. The rooms, especially the bathroom need to be updated. Overall the room was clean but found quite a lot of fluff under the bed. The room we were given was on the 5th floor and the elevator only goes up to the 4th floor so you need to take a flight of steps up to the 5th on foot with your luggage.
Stayed 1 night in Jul 2019

8/10 Good

Lugarde

Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

Stayed 1 night in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Carlton Hotel
Advertised shuttle bus doesn't exist, clean but a bit dated.
Stayed 1 night in Sep 2018

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
Lovely hotel in a convenient location not far from the train station in Treviso. Hotel is clean and staff are very helpful and pleasant.
Stayed 1 night in Jul 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay.
Clean. Close to bus and train. Didn't see any restaurants nearby. There is one in hotel closed at 10pm
Stayed 1 night in Jul 2018

10/10 Excellent

phil, Doncaster UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideal Hotel next to the Rail Station
Excellent Hotel staff first class breakfast very good I would highly recommend Phil & Chrissy Doncaster UK
Stayed 3 nights in Jul 2018

8/10 Good

Jimmy

Liked: Cleanliness, staff & service
Treviso stop-over
The hotel is very basic, the room was very basic but very clean . I did not have the need to use the restaurant or the breakfast facilities . The staff were friendly and check -in and check -out was very efficient . The secure car park was very valuable because there was no on street parking. Although the hotel was basic , it was very good value for money. The local area , especially the main plaza was fantastic. Great restaurants and bars with a great atmosphere.
Stayed 1 night in Jun 2018

10/10 Excellent

AliAdmin, Port Talbot. S.Wales

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, clean hotel, close to Amenities.
All staff were very friendly and spoke good English. Breakfast was plentiful Close to Celtic Bar (5min walk) Close to Train Station and Bus Station (5min walk)
Stayed 4 nights in Feb 2018

8/10 Good

Lara Marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2017

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Staff
We have stayed at this hotel on several occasions and always been happy during our stay. The hotel's location is excellent for the train and bus station and also for the shops in the centre. The rooms are a bit dated but are clean and well maintained.The breakfast room is very spacious and a good choice of food items . The staff a very helpful and friendly, and I would not hesitate to recommend the Carlton for a satisfying stay in Trevino!
Stayed 4 nights in Nov 2017

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Nov 2017

8/10 Good

D.C, Long Island, N.Y.

Liked: Cleanliness, staff & service, room comfort
Hotel that is near olld centre
Old hotel that has been remodeled a while ago. Room comfortable and quite large , bath tub/ shower not so easy to get in. Breakfast was nice with hot and cold foods. Parking is on premise for fee but tight entrance. Within walking distance of train station if coming by rail, or if you wish to do day trip into Vsnice. Walk in to center in 10 min. Staff spoke English and was helpful with directions
Stayed 1 night in Aug 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value for the money! Super convenient. Free parking easy and safe.
Stayed 1 night in Jul 2017

8/10 Good

Ian

Disliked: Staff & service, property conditions & facilities, room comfort
Howard's GT
Staff and the the rest of it were it bit tired 1off the Receptionist particularly bossy and surly. We had bumk beds for our teenage boys which looked from Colditz. If it was cheap you would think ot ok. But Town is wonderful so Hey Ho
Stayed 2 nights in Jul 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2017

6/10 Okay

Corina

Disliked: Cleanliness, property conditions & facilities, room comfort
Hotel stay..
The rooms need a lot of TLC, especially when your not paying cheaply for your stay... very noisy outside the hotel especially on the weekend nights that we were there, not so bad on the weekdays. It stated that rooms were sound proof but they are definitely not Breakfast OK , no lunch served and limited dinner menu and limited drinks menu. Shower not the best as it's in an awkward position on the right side of the wall.!!!! Bath was fine and some toiletries are provided. Free WiFi No air conditioning when we stayed which meant we were extremely warm and as it was so noisy outside it was a choice between no sleep from the heat in the room or open the windows and listening to the noise. Bus station and train station just 2 min walk from the hotel which was a great asset to the hotel.

4/10 Poor

Anthony

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not a 4 star hotel
This is not a 4 star hotel. More like 2 star. Then again you are not paying 4 star prices. Ordinary breakfast. Bed and pillows terrible. No one seems to be giving this hotel any love.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Nice hotel very centrally located in Treviso
Elegant, clean, friendly, great breakfast included and centrally located. We were very pleased!

10/10 Excellent

Phillip, Spain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice for getaway
Perfect for Venice and surrounding areas Trains close by bus station Town centre nice 10 minutes walk over the river

6/10 Okay

Pam, UK

Liked: Cleanliness, staff & service, room comfort
location ideal
Very convenient location for airport, trains and city and Venice. Hotel clean and comfortable and staff friendly and helpful.

8/10 Good

Phil, Cheshire UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel, great location for Treviso on foot!
Very clean, helpful staff, good service, wonderful sun terrace (best feature)

8/10 Good

Fife couple, Scotland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Grand.
Good enough hotel, very central, near to rail and bus stations and city centre. Only criticism was bathroom tiny, but everything was spotless. Staff friendly and helpfull.