Cocotitlán Holidays from £1,294

Good location but be aware the. Noise This is not from outside. We could not figure out why we could clearly hear our neighbors. Seemed like they were in same room . We then noted that we shared a window and there was a little gap between the rooms. That is I could pass notes if I wanted to that is why I can clearly hear all conversations. It was very loud and I cannot sleep without my AirPods. My husband had to stuff our jackets in the crack in the window every night to get some muffling. Also, the beds are very hard. I am not that picky and I had to lay out pillows and make a pillow top mattress in someway. The faucet leaked in the bathroom, but not to the point where it caused extreme puddling. Shower was good. I did not eat breakfast. Good elevators. I would not stay here again. Staff was adequate and not overly friendly nor did they ask how everything was through our 6 nights. Honestly, the only reason I stayed was because it was prepaid.

Helpful staff when I got sick

This hotel has excellent service. My kids got sick. They have a doctor you can call to get service. The nurse came within an hour, set up IVs and medication. The sheets were changed at 3 am. They have 24/7 cleaning service. Very grateful and pleased with all the attention. They have nurses that take your blood pressure on call since Mexico city is in high elevation. The restaurants were very good. I would certainly come back to this hotel.

Words can not describe how amazing this hotel was. My stay was a 10/10. Staff phenomenal and so attentive. The 24 hour bar exceeded my expectations! My kids loved it. The included breakfast buffet delicious! Special shoot out to Joshua and Hector at the restaurant. Stay here! Literally amazing.

I loved staying here. The hotel itself is beautiful and they preserved its history well. Room was quiet even though it looked onto the street. I enjoyed both restaurants. I’ll definitely stay here next time I visit Mexico City.