First, the staff. From the moment we arrived we were greeted by warm smiles, we were there for a 3 night stay and not a single staff member showed a sign of being unhappy in their work. We think this speaks highly of Alistair & Jo, who clearly run a happy ship! The staff were friendly, efficient and unflustered. Far too few hotels in our experience, can share this boast! Our allocated apartment was spacious, clean and comfortable. Everything about the shower, wc, lounge and bedroom was lovely although I didn't care much for the metal headboard which I found uncomfortable whilst sitting up to read or watch TV - minor irritation and I couldn't work out how to use the oven in the kitchen - but didn't really need this anyway! The food served in the restaurant was excellent and we particularly enjoyed the breakfast. The hotel is perfectly located 2 miles from Cockermouth and 9 miles from Keswick and ideal for hillwalkers, owners who love to exercise their dogs, ramblers or even the infirm who simply enjoy the scenery that is right there, in front of this really nice hotel. We really enjoyed our stay here - but everybody i different!