Old Lighthouse Bristow Hotel Reviews

10/10 Excellent

Verified traveller

4 Mar 2019

Stayed 3 nights in Feb 2019

Response from Arvind Tiwari on 6 Apr 2019

Thank you so much for sharing valuable feedback to us and hope we would again get an opportunity to serve you in the near future.

10/10 Excellent

Tom, London

3 Jun 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice food, beautiful rooms and location (Right by the shore, you can see Dolphins out in the sea in the morning) and the staff are great too! If you are staying in Cochin, stay here!

Stayed 1 night in May 2018

Response from Arvind Tiwari on 5 Jun 2018

Thanks you so much for the valuable feedback and we assure to keep the same hospitality in the future. Look forward to welcome you at Old Lighthouse Bristow Hotel in the near future.

8/10 Good

RAJA, Ottawa, Canada.

30 May 2018

Liked: Staff & service

This rustic hotel is situated in a great location in Fort Kochi. Most of the hotel staff were friendly and helpful. Although the complimentary breakfast did not have a wide variety of selection, it is adequate and satisfying. The only negative points would be that the à la carte meal portions are quite meagre for dinner, given that you are paying for regular local prices for it. Also, the rooms and bathrooms have a noticeably pungent stench to them. It was hard to communicate with some staff members who do not speak much English. The wifi is unreliable because of the local weather which causes intermittent to extended internet disconnection. The hotel assisted us in organizing a backwater tour which we thoroughly enjoyed. The hotel also arranged for a driver to take us to Munnar. Despite the few shortcomings, I would still recommend this hotel overall - it is worth it for the price and value considering the convenient location.

Stayed 3 nights in May 2018

Response from Arvind Tiwari on 1 Jun 2018

Dear Guest, Greetings from Old Lighthouse Bristow Hotel! Thanks you so much for the valuable feedback and we are happy to know that you would recommend to us and our team will go through all the indicated points on a serious note and to fix it up at the earliest.

10/10 Excellent

JAMES

16 May 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in May 2018

Response from Rajesh on 23 May 2018

Dear Guest, Thank you for the review. We will surely try to put in efforts to keep up to your expectations as mentioned in the your feedback. Looking forward to see you again. Regards OLBH management.

6/10 Okay

dolphins , london

29 Apr 2018

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities, room comfort

nice lobby and restaurant with good views over the sea but the rest of the hotel is shabby and in need of maintenance. the garden is badly maintained and sruffy so we didn't use it. there are broken tiles in the swimming pool. the swimming pool area is dirty and needs maintenance- i only used it on the first day because of this

Stayed 3 nights in Apr 2018

Response from Rajesh on 23 May 2018

Dear Guest, Thank you for the review. We will surely try to put in efforts to keep up to your expectations as mentioned in the your feedback. We are working towards improving to the look of the hotel and do a lot of renovation this year. Hopefully this visit would not deter you from deciding to come back and stay with us. Looking forward to see you again. Regards OLBH management.

2/10 Terrible

Dr. Ashraf

30 Jul 2017

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

The worst ever hotels I have ever stayed

Perhaps this is the worst hotel ever I have been occupied Now mirror or dress change facilities No coat hanger No hot water No courtesy to provide it unless informing change the tap direction towards left not even knowing that there is not even a single drop of water in this direction Simply cheating by announcing and advertising WiFi is available it is not available inside the room when complained had a funny answer WiFi is available in the promises of the hotel The receptionist does not know what is an inter com Brocken toilet in room number 8 Very poor guests service

Stayed 2 nights in Jul 2017

Response from shabaz on 20 Aug 2017

Dear Sir, Greetings from Old Lighthouse Bristow Hotel! Thanks you for sharing your valuable feedback with us. We apologize for the inconvenience caused and we have taken the necessary steps to improve the service areas. We assure you the improved and efficient service in future. Regards Team- Reservation

2/10 Terrible

Abhishek, Hyderabad

8 Jul 2017

Disliked: Cleanliness, property conditions & facilities, room comfort

Pathetic!

Rooms have not been cleaned in a while. If you'll stay for more than 1 night you'll die of Malaria, Dengue or Chikungunya. Rated as 4 Star hotel. Expedia should be ashamed of collaborating with such establishments and duping their customers. This is a third grade cheap lodge masquerading as a 4 star hotel. Oh my god! Terrible experience.

Stayed 2 nights in Jul 2017

Response from Reservations - Old Lighthouse on 19 Aug 2017

Dear Guest, Greetings from Old Lighthouse Bristow Hotel. We apologize for the inconvenience caused during stay with us. We understand your concern and request you to kindly address the concern in the positive way. We have already addressed all your concern with our team and assure you the improve and efficient services in future.

2/10 Terrible

Abhishek, Nori

8 Jul 2017

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Please don't go!

Except for the proximity to the beach. This hotel has nothing to offer. The maintenance of the property is so bad. Fixtures in the bathrooms are loose. Bathrooms are dirty! Rooms have not been cleaned in a while. You will die with Dengue, Malaria or Chikungunya if you stay long. This is not a hotel. It is a road side shady lodge.

Stayed 2 nights in Jul 2017

Response from Reservations - Old Lighthouse on 19 Aug 2017

Dear Guest, Greetings from Old Lighthouse Bristow Hotel. We apologize for the inconvenience caused during stay with us. We understand your concern and request you to kindly address the concern in the positive way. We have already addressed your concern with our team and assure you the improve and efficient services in future.

8/10 Good

Pamela

22 Apr 2017

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A restful break

We had the "Sir Robert" suite with a marvellous view over the harbour entrance, doubt if we'd have enjoyed the place as much if we had a room without a balcony. The food is a bit uninspiring, suggest you dine out - plenty of good places within safe walking distance.

Response from shabaz on 1 May 2017

Dear Ms. Pamela, Thank you very much for your review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I greatly appreciate your comments and I’m looking forward to having you again as a guest in our hotel. With much appreciation, Old Lighthouse Bristow Hotel

8/10 Good

Grace

18 Mar 2017

Liked: Cleanliness, staff & service, room comfort

Great location, lovely sea views from restaurant

Good location, lovely views of the sea, service good, rooms clean. Only negative is the pool should have been cleaned of leaves etc more regularly and the jacuzzi also needed cleaning.

Response from shabaz on 3 Apr 2017

Dear Guest, Thanks for your feedback and we look forward for a opportunity to welcome you again.

10/10 Excellent

Colin, Cornwall

10 Feb 2017

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

An Island of calm..

I was looking for a hotel for a longer stay in order to recover from a long and tiring year. The Old Lighthouse Bristow is a piece of history and the opportunity to stay in a former British residence. It is clean, tidy and was exactly what I was looking for. I do like food! Breakfast had a small buffet selection together with a selection of freshly cooked hot options, such as omelettes and the chefs daily choice of Indian breakfast. Dinner is fine dining of a high standard and there is a wide selection of dishes which are excellent - as is the wine!. All the staff were polite and courteous. Most days started at the pool side after breakfast and then it was a five minute Tuktuk drive into Vasco de Gamma square or an excursion determined by the Tuktuk driver! There are Tuktuks outside the Hotel and the drivers are all friendly and will take you exactly where you want to go if you insist, but really prefer to give you a tour - go with the flow, it will cost you a few hundred Rupees or a few dollars are quite acceptable.

Response from shabaz on 5 Mar 2017

Thank you very much for your review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I greatly appreciate your comments and I’m looking forward to having you again as a guest in our hotel. Do like our Facebook and Twitter pages for promos that you might be interested in and Call us if there is anything we can help you with.

6/10 Okay

Anthony & Ayla, Byron Bay NSW

26 Jan 2017

Liked: Cleanliness, staff & service, property conditions & facilities

Caution recommended

Our stay at the Bristo Lighthouse was for 3 nights at the end of a months travelling Sri Lanka and India celebrating my wife's 60th birthday. It was to be a treat. Staff were lovely. We were advised upon arrival that the superior room we had booked had a water problem and we were being put in another room for our first night and be given a complimentary dinner. I had been advised by email some 2 months earlier that there was a problem with the room I had booked and that we would be given another room for the first night with a complimentary dinner. It so happened that this was another problem and we had 2 complimentary dinners. The first room was ok. The 'superior ' room was lovely except that it was on the end of the building above the kitchen. The kitchen extractor fan 'hummmmed' and 'rumbled' until midnight and was then replaced with the cleaners crashing pots and pans and talking aloud till 2 or 3 in the morning. The general outlook over the harbour was not very inspiring as one viewed over the broken glass on top a concrete wall and then across a littered gap to a final raised concrete walkway before the sea. To see the sea you walk out the room into a glassed in hallway with coffee style table and chairs to sit and look out or use your computer. Not what we expected . The staff couldn't of been more helpful and attentive and were lovely. For the money paid we thought it fell short.

Response from shabaz on 2 Mar 2017

Thank you very much for your review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I greatly appreciate your comments and I’m looking forward to having you again as a guest in our hotel. Do like our Facebook and Twitter pages for promos that you might be interested in and Call us if there is anything we can help you with.

10/10 Excellent

Verified traveller

5 Dec 2016

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful hotel in Fort Kochin!

The Old Lighthouse Bristow Hotel is an absolutely stunning historic hotel in Fort Kochin. It is in a superb location within walking distance of the Chinese fishing nets and many local restaurants and beer halls. It is also just a short tuktuk ride away from many tourist destinations. The hotel is beautiful and you are greeted with fresh juice upon your arrival. The rooms exit out to overlook the ocean, which is beautiful for the evening sunsets.

Response from Old Lighthouse Bristow Hotel on 11 Jan 2017

Dear Happy Guest, Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. I’m looking forward to having you again as a guest in our hotel, Take care!

6/10 Okay

Verified traveller

26 Nov 2016

Liked: Cleanliness, staff & service, room comfort

Disliked: Property conditions & facilities

Average

Staff were very helpful and friendly however wifi was pretty bad, no hot water.safe didn't work. Most of our in room amenities were broken but we didn't make a fuss as we spend most of our day outside.

Response from shabaz on 11 Jan 2017

Dear Guest, Thank you very much for your review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I greatly appreciate your comments and I’m looking forward to having you again as a guest in our hotel.

10/10 Excellent

Glenn, Brisbane

14 Mar 2016

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A nice place to relax at the end of a tour.

After 3 weeks touring SW India on a motorcycle this was a great place to unwind for a few days. The staff were all very helpful, the restaurant overlooked the sea, where something was always happening, and the room was very comfortable.

Response from shabaz on 11 Jul 2016

Thanks for your feedback

8/10 Good

Hesham, Kanpur

20 Sept 2015

Liked: Cleanliness, property conditions & facilities, room comfort

Decent Stay

Stayed at the hotel with my wife and child. The Hotel was under repairs. The restaurants were being renovated and the spa was not function. The Hotel made every effort to make our stay comfortable. They gave a free upgrade. The view and the location was excellent. They also arranged spa treatments from another location nearby. The pick up and drop off was already arranged. The food is decent a wee bit over priced as compared to others around them. There breakfast service was very slow. Apart from that the stay was good. The staff are just lovely and very very respectful and helpfull.

Response from shabaz on 11 Jul 2016

Thanks for your email and we would make sure the best service for your next stay ..

8/10 Good

Joseph

17 Aug 2015

Liked: Cleanliness, staff & service, room comfort

Response from shabaz on 11 Jul 2016

Thanks for your rating

8/10 Good

sck, New York

7 Dec 2014

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel in very good location

This is very good heritage property and charming. The staff is very caring and helpful, though the provision of services for a small hotel like this can be improved.

Response from Olhbh on 13 Jul 2016

Dear Guest, Thanks for your excellent feedback and It would be a great pleasure to see you again at our hotel. we have upgraded many service and infrastructure of the hotel. This beautiful heritage beach hotel is now perfect place to stay on beach side at Fort Kochi. Please do visit us again. Regards Old Lighthouse Bristow Hotel

10/10 Excellent

glendulum, London, England

19 May 2014

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful hotel

We had an excellent time at the Old Lighthouse. Great rooms, good food, lovely pool, great views overlooking the sea, goo staff with a better command of English than elsewhere we had stayed in Kerala, close to the main sites at Fort Kochi with local tuk tuk drivers waiting nearby ready to give you an excellent tour of the area (seriously good). Only minor downside was their Wifi was not great.

the location of the hotel is superb just right on the beach. Food is excellent and service is very good. The only disappointment was the air condition was not working and even the pool was not ,maintained. On a hot and humid day you would deifinitely need these 2. so guys pls go when the climate is pleasant.

Response from Olhbh on 13 Jul 2016

Dear Guest, Thanks for your excellent feedback and It would be a great pleasure to see you again at our hotel. we have upgraded many service and infrastructure of the hotel. This beautiful heritage beach hotel is now perfect place to stay on beach side at Fort Kochi. Please do visit us again. Regards Old Lighthouse Bristow Hotel

6/10 Okay

Verified traveller

22 Apr 2013

Liked: Property conditions & facilities, room comfort

Disliked: Cleanliness, staff & service

Dirty towels, poor service

Request clean towels, never happened. Food in restaurant distinctly average. Great room, great view though

10/10 Excellent

Joyce, Cumbria, UK

13 Apr 2013

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Did give the hotel highest scores across all areas required.However, we did find the food disappointing- not enough variety at breakfast, and the one evening meal we had there was very bland. Maybe it was our choice which was at fault, but I've never had bland vegetarian food in India before.Also, the view across the sea incorparates industrial buildings very prominently. I wouldn't let this put you off, jut be prepared to look the other way, and eat elsewhere at night.

Response from shabaz on 13 Jul 2016

Dear Guest, Thanks for your excellent feedback and It would be a great pleasure to see you again at our hotel. we have upgraded many service and infrastructure of the hotel. This beautiful heritage beach hotel is now perfect place to stay on beach side at Fort Kochi. Please do visit us again. Regards Old Lighthouse Bristow Hotel

8/10 Good

Verified traveller

12 Apr 2013

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great heritage building

Great location with beach views and a beautiful building. The friendly staff lack leadership or management so service is good but not great. Could be amazing with a bit more effort!

Response from Olhbh on 13 Jul 2016

Dear Guest, Thanks for your excellent feedback and It would be a great pleasure to see you again at our hotel. we have upgraded many service and infrastructure of the hotel. This beautiful heritage beach hotel is now perfect place to stay on beach side at Fort Kochi. Please do visit us again. Regards Old Lighthouse Bristow Hotel

10/10 Excellent

Suki, London

12 Apr 2013

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel with excellent view of ocean

very helpful and attentive staff. lovely heritage hotel with amazing views of beach and arabian ocean. walking distance to shops and restaurants of fort cochin. short auto ride to jewish neighbourhood and spice markets.

Response from shabaz on 13 Jul 2016

Dear Guest, Thanks for your excellent feedback and It would be a great pleasure to see you again at our hotel. we have upgraded many service and infrastructure of the hotel. This beautiful heritage beach hotel is now perfect place to stay on beach side at Fort Kochi. Please do visit us again. Regards Old Lighthouse Bristow Hotel

4/10 Poor

David, London

1 Apr 2013

Disliked: Staff & service

Quiet location but service was poor

Paid £80 a night after a discount for a garden suite and for quite an expensive hotel in this region it was a disappointment. Staff were not very interested in service. Despite often the being several in the dining room you had to work hard to get any attention. Food was basic cafe style whether western or Indian. I have been travelling and working in India for 10 years and the standard here was well below that I have come to expect for this price. No Internet at any time I was there over 4 days despite being constantly told it would be working shortly... Be aware that I didn't see anywhere in the town with anything like a fast connection. Ok if you really do want to ge away from it all....

Response from Olhbh on 13 Jul 2016

Dear Geust, we would investigate the exact issue during your stay and apologies for the inconvenience caused you. Please do visit beautiful heritage beach hotel with perfect place to stay on beach side at Fort Kochi. Regards Old Lighthouse Bristow Hotel

8/10 Good

ScottyH, Chicago, IL, USA

9 Mar 2013

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly staff and a great location

Loved the location in Kochi, was walking distance to sights and restaurants. One of the two rooms booked had trouble with the AC, and after a half hour attempting to fix it, the staff quickly moved us to another room. Lovely views of the sea, and the grounds were in excellent condition. Service at the restaurant was a bit slow, but nothing worth really complaining about (just don't expect speedy service).

Response from Olhbh on 13 Jul 2016

Dear Guest, Thanks for your excellent feedback and It would be a great pleasure to see you again at our hotel. we have upgraded many service and infrastructure of the hotel. This beautiful heritage beach hotel is now perfect place to stay on beach side at Fort Kochi. Please do visit us again. Regards Old Lighthouse Bristow Hotel

10/10 Excellent

Priti

4 Mar 2013

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing!

Absolutely wonderful place! Couldn't have found a better place which had an old colonial feel and was on the beach. Wonderful view from the hotel of the sea.

Response from shabaz on 13 Jul 2016

Dear Guest, Thanks for your excellent feedback and It would be a great pleasure to see you again at our hotel. we have upgraded many service and infrastructure of the hotel. This beautiful heritage beach hotel is now perfect place to stay on beach side at Fort Kochi. Please do visit us again. Regards Old Lighthouse Bristow Hotel

10/10 Excellent

Meredith

24 Jan 2013

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent location

Very comfortable hotel, pleasant staff, wonderful views of harbor and beach.

Response from shabaz on 13 Jul 2016

Dear Guest, Thanks for your excellent feedback and It would be a great pleasure to see you again at our hotel. we have upgraded many service and infrastructure of the hotel. This beautiful heritage beach hotel is now perfect place to stay on beach side at Fort Kochi. Please do visit us again. Regards Old Lighthouse Bristow Hotel

10/10 Excellent

Verified traveller

1 Jan 2013

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Serene Settings

We are delighted to have discovered this hotel. We stayed for only one day but have resolved now that we will return for a longer stay.The location, hotel setting, the beach view, the service and the good food are a real treat for a vacationer.

Response from shabaz on 13 Jul 2016

Dear Guest, Thanks for your excellent feedback and It would be a great pleasure to see you again at our hotel. we have upgraded many service and infrastructure of the hotel. This beautiful heritage beach hotel is now perfect place to stay on beach side at Fort Kochi. Please do visit us again. Regards Old Lighthouse Bristow Hotel

8/10 Good

Verified traveller

26 Dec 2012

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

8 Apr 2012

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Magic by the Arabian Sea

Beautiful restored old building with exquisite rooms. Opening our door on the first floor, we had full view of the Arabian sea and magical sunsets. The staff are sweet and capable. Breakfast is great. Definitely a place to remember and return to.

Response from shabaz on 13 Jul 2016

Dear Guest, Thanks for your excellent feedback and It would be a great pleasure to see you again at our hotel. we have upgraded many service and infrastructure of the hotel. This beautiful heritage beach hotel is now perfect place to stay on beach side at Fort Kochi. Please do visit us again. Regards Old Lighthouse Bristow Hotel

10/10 Excellent

Zeena, Dubai

1 Apr 2012

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The Old Lighthouse Bristow, Kochin: cozy and clean

We are thrilled to have experienced staying at the Old Lighthouse Bristow. Far from the hustle and bustle of Kochin's touristy side, but within walking distance of everything, including Princess Street, where shops sell pretty souvenirs. Our room was clean, cozy and smelled fresh. Bonus - we got a free foot massage! Two thumbs up for this charming hotel in Kochin.

Response from shabaz on 13 Jul 2016

Dear Guest, Thanks for your excellent feedback and It would be a great pleasure to see you again at our hotel. we have upgraded many service and infrastructure of the hotel. This beautiful heritage beach hotel is now perfect place to stay on beach side at Fort Kochi. Please do visit us again. Regards Old Lighthouse Bristow Hotel

10/10 Excellent

Verified traveller

7 Mar 2012

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice hotel and friendly people

Response from shabaz on 13 Jul 2016

Dear Guest, Thanks for your excellent feedback and It would be a great pleasure to see you again at our hotel. we have upgraded many service and infrastructure of the hotel. This beautiful heritage beach hotel is now perfect place to stay on beach side at Fort Kochi. Please do visit us again. Regards Old Lighthouse Bristow Hotel

8/10 Good

Verified traveller

Excellent stay in this hotel with awesome staff

I recommend this hotel with excellent location and very good restaurant. More particularly thanks to the restaurant staff, especially J Lenin and JP Ganesh who are excellent. Thanks to them and their advise we could see the dolphins along the coast. They are excellent staff dedicated to the customers.

Stayed 1 night in Apr 2019

Response from Arvind Tiwari on 24 Apr 2019

Dear Guest, Greetings from Old Lighthouse Bristow Hotel! Thank you so much for sharing your valuable experience with us and we are very happy to know about your experience and look forward to serve you again at the Old Lighthouse. Have a great time ahead! Regards Arvind Tiwari

10/10 Excellent

Verified traveller

18 Dec 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Un îlot de calme et de fraîcheur au milieu d’une ville qui tend à devenir assaillie par l’insistance des tuk -Tuk et des vendeurs!

Stayed 2 nights in Dec 2018

Response from Reservation OLH on 19 Dec 2018

Thank you so much for the feedback and we really appreciate you for the same. Look forward to welcome you at Old Lighthouse in the near future.

10/10 Excellent

Jörgen, Tyresö

22 Jul 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Underbart hotell med mycket charm

Hotellet ligger direkt vid havet och solnedgångarna är helt magiska. Personalen vet vad service är och gör allt för att vistelsen skall bli utmärkt. Det enda lilla minuset är att Internet accessen är lite svajig ibland.

Stayed 5 nights in Jul 2018

Response from Arvind Tiwari on 24 Jul 2018

Dear Sir, Greetings from Old Lighthouse Bristow Hotel! Thanks you for sharing valuable feedback to us. We are so much happy that you evinced interest to review our efforts on the booking engine and you enjoyed your stay with us. We valued your review and our team will definitely work on the improvement area of Wi-Fi and would take it on serious note to improve this area in the upcoming days. Wish you a great journey a head and look forward to welcome again at Old Lighthouse in near future.

8/10 Good

Franziska, Kägiswil/Switzerland

18 Apr 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The Crews hospitality was extraordinary! Their kind- and friendlyness, helping in any way they could was just outstanding. I never met that kind of service during my 3 weeks in India elsewhere. It is obvious that the whole staff enjoys working there and they really are doing their jobs very well. Thanks again! Their efforts compensate the too few sun beds by the poolside. Next time I will stay at a bedroom with balcony giving view to the sea ;)

Stayed 3 nights in Apr 2018

Response from Arvind Tiwari on 20 Apr 2018

Thanks you so much for taking time to review us. We appreciate your feedback and your feedback is matter us to improve our service areas and our team always strive to make all our guest stay comfortable and memorable with us. Look forward your stay once again with Old Lighthouse.

8/10 Good

Verified traveller

15 Apr 2018

Liked: Staff & service, property conditions & facilities, room comfort

Ich würde wieder hier übernachten

Zwei Kleinigkeiten (zuerst keine twin beds obwohl so gebucht und sehr schlechte Zimmerreinigung nach der zweiten von insg. 3 Nächten wurden mit excellentem Kundenservice reagiert, bzw behoben. Sehr nettes Personal, ruhig, trotzdem schnell in der City mit Metro (6 Stationen), extrem bequemes Bett und tolle Bar / Frühstücksbuffet.

Response from Arvind Tiwari on 16 Apr 2018

Thanks you so much for the feedback and we assure you to work-out on the areas to improve and enhance our service in the future. We wish you to have your patronage once again at Old Lighthouse Bristow Hotel.

10/10 Excellent

andre, suisse

16 Dec 2017

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hôtel accueillant en bordure de l’ocean

Un vrai plaisir de prendre son petit-déjeuner en regardant les dauphins jouer dans la mer! Très calme et agréable, proche de tout! J’y retournerais!

Stayed 3 nights in Dec 2017

Response from Arvind on 2 Jan 2018

Thank so much for the feedback and we will look forward to welcome you again at Old Lighthouse Bristow Hotel.

6/10 Okay

Laure

2 Dec 2016

Hôte bien placé mais salle de bains viellissante

Hôtel agréable qui joue sur les codes de l'hôtellerie occidentale mais un peu onéreux (compte tenu notamment du caractère veullissant des salles de bain).

Response from General Manager on 11 Jan 2017

Dear Guest, Thank you very much for your review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I greatly appreciate your comments and I’m looking forward to having you again as a guest in our hotel.

10/10 Excellent

Verified traveller

22 Apr 2016

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Très belle expérience. A refaire!

Bel hotel en bord de mer qui laisse apprécier le ballet des entrées sorties dans le port de Cochin, le jeu des dauphins ou les sorties des pêcheurs. Brise marine très appréciable compte tenu de la chaleur, tout comme la qualité de la cuisine et du service. Proximité de restaurants et boutiques de Fort Kochi, sans l'effervescence de la ville. Définitivement une bonne adresse!

Response from shabaz on 11 Jul 2016

Thanks for your feedback

2/10 Terrible

Verified traveller

23 Feb 2015

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

JUST STAY AWAY!!!!!

Total disaster! Stay away, and look for a more nicer and affordable place. This hotel promised a lot; but truth was moldy bathroom, bad smelling room with poor housekeeping. Your privacy was not respeted, when do not disturb -sign was on, the staff still kept knocking on your room for minibar refilling. Buffet breakfast, pillowmenu, fruit- and cookie platter promised on arrival. Never happened. You cannot get so old and grey looking sheets and towels anywhere else. Changed a room and both room lacked bathrobes. Got them after asking, but they promised it is included. Forgot to bring toilet papers (which were the worst quality ever seen in any place) as part of the housekeeping... Pages of hotel directory were so dirty, and were not wiped after complaining. Just take a good advice, because there is lack of management, employees are so lost and unsupervised. So much so, that on the last evening, the older male housekeeper put insect killer spray to all our luggage and clothes. We couldn't notice this until in the next destination, cos he has also sprayed another spray to cover this act. You might think me and my wife are out of our minds, but this is a true horror story.

Response from shabaz on 13 Jul 2016

Dear Guest, We would investigate the exact issue during your stay and apologies for the inconvenience caused you. Please do visit beautiful heritage beach hotel with perfect place to stay on beach side at Fort Kochi. Regards Old Lighthouse Bristow Hotel

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Reviews of Old Lighthouse Bristow Hotel

Reviews

Very good

7.8/10

8.2/10

7.6/10

Reviews

10/10 Excellent

Verified traveller

Verified traveller

10/10 Excellent

Tom, London

Tom

8/10 Good

RAJA, Ottawa, Canada.

RAJA

10/10 Excellent

JAMES

JAMES

6/10 Okay

dolphins , london

dolphins

2/10 Terrible

Dr. Ashraf

The worst ever hotels I have ever stayed

Dr. Ashraf

2/10 Terrible

Abhishek, Hyderabad

Pathetic!

Abhishek

2/10 Terrible

Abhishek, Nori

Please don't go!

Abhishek

8/10 Good

Pamela

A restful break

Pamela

8/10 Good

Grace

Great location, lovely sea views from restaurant

Grace

10/10 Excellent

Colin, Cornwall

An Island of calm..

Colin

6/10 Okay

Anthony & Ayla, Byron Bay NSW

Caution recommended

Anthony & Ayla

10/10 Excellent

Verified traveller

Beautiful hotel in Fort Kochin!

Verified traveller

6/10 Okay

Verified traveller

Average

Verified traveller

10/10 Excellent

Glenn, Brisbane

A nice place to relax at the end of a tour.

Glenn

8/10 Good

Hesham, Kanpur

Decent Stay

Hesham

8/10 Good

Joseph

Joseph

8/10 Good

sck, New York

Excellent hotel in very good location

sck

10/10 Excellent

glendulum, London, England

Beautiful hotel

glendulum

8/10 Good

Verified traveller