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Reviews of Atlas Airport Hotel Apartment

3 out of 5
Atlas Airport Hotel Apartment
Oppo. Cochin International Airport, Nayathodu, Aluva, Kerala

Reviews

7.2

Good

Rating 10 - Excellent. 14 out of 52 reviews" "
Rating 8 - Good. 17 out of 52 reviews" "
Rating 6 - Okay. 11 out of 52 reviews" "
Rating 4 - Poor. 4 out of 52 reviews" "
Rating 2 - Terrible. 6 out of 52 reviews" "

7.2/10

Cleanliness

7.4/10

Staff & service

6.6/10

Amenities

7.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing to like. The property is filthy and none of the facilities work.
Stayed 9 nights in Mar 2020

10/10 Excellent

Jose L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

2/10 Terrible

Verified traveller

Stayed 4 nights in Nov 2019

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
AWFUL.nothing ‘luxurious’ about it.
It’s called a luxury houseboat but that’s a joke. The boat was run down. Torn sofas in living area. Stained curtains, STAINED BLANKETS, STAINED TOWELS. No hot water. BAD food and limited options. Photos are of a totally different boat and u get a totally different boat.
Stain on blanket
Stayed 1 night in Oct 2019

10/10 Excellent

Preet

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was clean and tidy room with beautiful view. All was good except one very small disappointing I read on website, free shuttle service, but on reaching their we were told that they will charge Rs. 250.
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access, prompt pick up from airport, very good team of staff to help.
Stayed 1 night in Oct 2019

10/10 Excellent

Kanesa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient Hotel near airport
Everything was really great other than the outside atmosphere felt a little scary because it was very dimly lit. Some lights in the hallways would make it feel much better. However, the staff were super kind, efficient, and helpful. We got a wake-up call and a 4:30am airport drop with no delays or issues. The room was VERY nice, clean, and felt like a home. I would highly recommend staying here.
Stayed 1 night in Sep 2019
Response from manager on 5 Oct 2019
Hi, Kanesa greetings from Atlas Airport Hotel thank you for your stay and amazing review about it .you rated us 10 out of 10 and appreciated our service and cleanliness of our room. we are really thrilled that you commented as feel like a home .once again thank you for your support and looking forward to welcoming you once again on your next visit

2/10 Terrible

Verified traveller

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Without my permission, my clothes is missing in my no 712. We have requested to do not stay in this hotel. we complaint to reception he asked to without your permission not take your cloths. This is first time accident in my life. We stayed all over india and out of india for 8 to 9 years. This type not accident happens in my life.
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Homely ambience.Homely ambience.Homely ambience.Homely ambience.Homely ambience.Homely ambience.Homely ambience.Homely ambience.
Stayed 1 night in Jul 2019
Response from manager on 22 Jul 2019
Hi,Sir greetings from atlas airport hotel thank you for your stay and graet feedback with excellent rating as 5 out of 5 .we are really thrilled that you are appreciated our facilities and service quoted as "homely ambience" . once again thank you for your support and looking forward to welcoming you once again on your next visit

8/10 Good

Ajay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good comfortable apartments
Stayed 1 night in May 2019
Response from manager on 22 Jul 2019
Hi, Ajay greetings from atlas airport hotel we express our heartfull thanks to your review and rating as 8 out of 10 . really happy while reading your review about the stay as "good comfortable apartments" . once again thank you for your support and looking forward to welcoming you once again on your next visit

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Property so bad we left and did not stay there. Noting as advertised, no wifi, no free airport shuttle, pool filthy,
Stayed 1 night in Apr 2019
Response from manager on 24 May 2019
hi, sir sincere apologize for the inconvenience caused definitley look more closer in to the area you pointed out in the review . once again sorry for the inconvenience

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service would recommend to everyone ccccvvvvvvvvvvvvvcvvvv
Stayed 1 night in Apr 2019
Response from manager on 24 May 2019
Hi, sir greetings from atlas airport hotel thank you for your stay and great feedback with excellent rating .you appreciated our service that make happy for us . once again thank you for your support and looking forward to welcoming you once again on your next visit

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
The bed was very comfortable, the bedroom had AC and it was 103 outside so I was very grateful for that. The room was clean, the service was great and so was the price.
Stayed 1 night in Mar 2019
Response from Manager on 18 Mar 2019
Hai Madam Greetings from Atlas airport hotel thank you for your stay with us and we are very happy to here you the review which you mention in online regarding the location with an excellent rating . Hope you will come back again in our Hotel and moreover you enjoyed the stay with our hospitality and service. once again thank you for your support and expect to host you once again on your next visit

10/10 Excellent

Naresh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was pleased and had no issues.
It is a good clean hotel close to the airport. The hotel staff was very courteous. They provide a complimentary shuttle service to the airport.
Stayed 1 night in Feb 2019
Response from Manager on 25 Feb 2019
Hai Mr Naresh Greeting from Atlas Airport Hotel Thank you very much for the feedback on your stay at Atlas Airport Hotel. It is the positive feedback from our guests like you who inspire us for service excellence and we are happy to share it with our entire team as it is motivating. Hope you will come back again ,One again tanks for your supports

2/10 Terrible

Canada

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
It was like staying in an abandoned building, terrible condition
Stayed 1 night in Feb 2019
Response from Manager on 12 Feb 2019
Hi,Sir Greetings from Atlas Airport hotel thank you for your stay in our hotel and we really sad to see the review mentioned in online regarding the condition of the building its because our surrounding building are on project stage .Sorry for the inconvenience caused. once again thank you for your support and expect to host you once again on your next visit

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Feb 2019
Response from Manager on 12 Feb 2019
Hi,Sir Greetings from Atlas Airport hotel thank you for your stay in our hotel . we will definitely make sure your next visit more comfortable. once again thank you for your support and expect to host you once again on your next visit

8/10 Good

Mastana Rao

Liked: Room comfort
Stayed 1 night in Dec 2018
Response from OM on 11 Jan 2019
Hai Mr Mastana Ravo Greetings from Atlas airport hotel thank you for your stay with us and great feedback with an excellent rating.Your suggestions and motivating comments will help us to improve our quality Hop you will come back again in our Hotel and moreover you enjoyed the stay with our hospitality and service. once again thank you for your support and expect to host you once again on your next visit

8/10 Good

Per

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2019
Response from OM on 11 Jan 2019
Hai Sir Greetings from Atlas airport hotel thank you for your stay with us and great feedback regarding with an excellent rating.Your suggestions and motivating comments will help us to improve our quality Hop you will come back again in our Hotel and moreover you enjoyed the stay with our hospitality and service. once again thank you for your support and expect to host you once again on your next visit

8/10 Good

Trina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018
Response from OM on 9 Jan 2019
Hai Trina Greetings from Atlas airport hotel thank you for your stay with us and great feedback with an excellent rating.Your suggestions and motivating comments will help us to improve our quality Hop you will come back again in our Hotel and moreover you enjoyed the stay with our hospitality and service. once again thank you for your support and expect to host you once again on your next visit

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2019
Response from manager on 3 Jan 2019
Hi, sir greetings from atlas airport hotel thank you for your stay and great feedback with excellent rating.happy to know that you were enjoyed the stay here . once again thank you for your support and looking forward to welcoming you once again on your next visit

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
No telephone in the apartment to contact the reception desk
Stayed 2 nights in Dec 2018
Response from manager on 3 Jan 2019
Hi, Sir greetings from atlas airport hotel thank you for your stay and great feedback with excellent rating . we will definitely look in to the matter about telephone as you pointed out . In all room we already fixed telephone near to bed . we are very happy to know that you were enjoyed the stay here . once again thank you for your support and expect to host you once again on your next visit

10/10 Excellent

Balachandran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good experience
Excellent. But the outside of the building needs renewal.
Stayed 1 night in Dec 2018
Response from manager on 27 Dec 2018
hi, Balachandran greetings from atlas airport hotel thank you for your stay and great feedback .happy to know that you were enjoyed the stay here. we are very glad that you are appreciated our hospitality and remarked as "GOOD EXPERIENCE " . we alredy planned repainting of its outside and will start soon . once again thank you for your support and looking forward to welcoming you once again on your next visit

6/10 Okay

LInda

Liked: Cleanliness, property conditions & facilities, room comfort
Mixed Experience
Check-in was the worst in forty years of travel. Rest of the staff was good.
Stayed 2 nights in Nov 2018
Response from Manager on 5 Dec 2018
Hai Linda Greetings from atlas airport hotel thank you for your stay with us and feedback Your suggestions and comments will help us to improve our quality .sorry for the inconvenience caused during your stay and definitely consider your comments and management will take the necessary step immediately once again thank you for your support and expect to host you once again on your next visit

6/10 Okay

Kel

Liked: Cleanliness
Disliked: Room comfort
Convenient location
We stayed here out of location convenience with a late flight. The hotel arranged an airport pickup for us, and the hotel facilities were adequate. We felt the bed was quite hard and not to our liking. The shower was hot, but took a few minutes to figure out getting the water pressure set up. A/C was functional, but only in the room, the rest of the hotel was a sauna. Restaurant was empty- the front desk told us it was open, but apparently we arrived between meal service...so menu options were very limited for us. Not a stellar experience, but adequate for the night. It served its purpose.
Stayed 1 night in Mar 2018
Response from jose varghese on 20 Mar 2018
hi, Kel greetings from atlas airport hotel thank you for your stay at our hotel and great feedback and good words about our hospitality and service. we will definitely look in to the issues regarding BED, AC and RESTURANT and take necessary steps for improvement. once again thank you for your support and great informative feedback. looking forward to welcoming you once again on your next visit

6/10 Okay

Chandini

Disliked: Property conditions & facilities
Average stay
Average stay. Hotel is good for overnight stay when halting for the night between flight transfers.
Stayed 1 night in Jan 2018
Response from Atlas on 5 Feb 2018
Dear Guest, Greetings !!! Thank you for taking time to give a review for us. Looking forward to having you with us for a short stay.

8/10 Good

LUV

Cheap value hotel, close to the airport
Nothing fancy here. Its all right for the price. Close to the airport is what made us stay while returning back from Munnar to catch our next day flight. Service was little slow, had to ask multiple time for things to get them. But over all its decent, clean for the price you pay
Stayed 1 night in Aug 2017

6/10 Okay

SASIKUMAR

A convenient transit point close to Intl airport
reasonably Ok with the cost considering it as just a transit point and the location close to the intl airport
Stayed 1 night in Jul 2017

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Perfect Hotel to get rest before flight in Kochi.
If you have an early morning flight out of Cochin/Kochi then this is the perfect hotel for you. It is literally 3 minutes away from the airport and they do offer a free ride to the airport if you request upon check-in. There is a restaurant located within the hotel and a spa for some relaxation. But if you are expecting to take a stroll into a city don't bother - there is nothing worth seeing near the hotel other than the airport.... Close to nothing else but the airport. Also, side note - I took an Uber from Angmaly Train Station to the Hotel... Uber says it's only 70 Rupees - but what they don't tell you is that there are aiport tolls that totaled like an additional 200 rupees... not right uber.
Stayed 1 night in Jul 2017

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rooms were smelly, A.C. wasn't working in one of the rooms. Wifi sucks.Restaurant staff was terrible.
Stayed 1 night in Jun 2017
Response from Atlas on 10 Jul 2017
Dear Guest, Greetings !!! We are really sorry to note that you are unhappy, sincere apologies for the inconvenience. Have taken up with the departments concerned for allotting a room with out checking.Once again my sincere apologies.

10/10 Excellent

From Trivandrum

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A budget hotel close to the airport.
I had a comfortable stay for one night. The receptionist was professional in alloting me another room when I complained about the inability to close the balcony window. The hotel is preferred by many, so there neednot be any safety concerns. We can use the free airport shuttle as well.
Response from Atlas on 9 May 2017
Dear Guest, Greetings from Atlas Airport Hotel Apartments !!! All at Atlas join me in thanking for the great rating and feedback. Looking forward to welcoming you back to the Atlas Hospitality and assuring you of our best service and attention at all times.

8/10 Good

Bipin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convinient and Clean
Friendly staff and people. Conveniently located from Airport but far from towns.
Response from S Lobo on 28 Mar 2017
Dear Mr Bipin, Greetings from Atlas Airport Hotel Apartments !!! Thank you for selecting our Hotel for your stay near the Airport and above all finding time to give us a rating. Yes we are away from Town, near Airport. Good for transit passengers or for early morning arrivals or departures. Thanking you and looking forward to seeing you again.

8/10 Good

SREENATH

I spent only a few hours. Overall the stay was good
Response from S Lobo on 16 Mar 2017
Dear Mr Sreenath, Greetings !!! Thank you for staying with us and taking time off to give a review for us. Reviews are very important to us as it revels our real picture. Hope to see you for a longer stay. Looking forward to welcoming you and assuring you of our best service and attention at all times.

6/10 Okay

Verified traveller

Its an ok hotel for the price paid. Used only for one night sleep.. few hours.. It was comfortable and near to the airport
Response from Atlas on 10 Mar 2017
Dear Guest, Greetings !!! Thank you for taking time off to give us a feedback. It will definitely help other guest who are looking for a night stay at a pocket friendly price. Hope to have you back and assuring you of our best service and attention at all times.

8/10 Good

SANKARAN , OORACAMUNDNILGIRIS,TAMILNADU

Liked: Cleanliness, property conditions & facilities, room comfort
nice and comfortable for stay
Since we remained for a night stay to board the onward flight, not much to qpine
Response from Atlas on 30 Jan 2017
Dear Mr Shankaran, Thank you for choosing our Hotel for your stay and giving us a feedback. Looking forward for your visit to stay with us for a day or two.

6/10 Okay

Valath, Banglore

Ok, but need maintanance
Please keep the room boys clean dressed. Keep Tissue in the dining table.
Response from Atlas on 30 Jan 2017
Dear Valath, Greetings !!! Thank you for your feedback as it always helps us to check on concerned areas, Sincere apologies for the inconvenience caused. Taking measures to rectify at the earliest.

8/10 Good

Jess, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly, cheap but quite far
Day time staff were much more pleasant than night staff Good value for money Nice room
Response from Atlas on 30 Jan 2017
Dear Guest, Thank you for your honest review, we are happy to read the same. Checking on night duty staff. We are Airport Hotel so we are bit far from City. Still looking forward to welcoming you on a transit trip.

8/10 Good

Satish Kumar

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Response from General Manager on 13 Jan 2017
Dear Guest, Greetings from Atlas Airport Hotel Apartments !!! Thank you for choosing our Hotel for your recent stay in Cochin and give a rating which is really encouraging. Hope enjoyed your stand and was comfortable. Looking forward to welcoming you back to the Atlas hospitality and wishing you and your family a very Happy 2017.

8/10 Good

Pochister

Liked: Room comfort
Response from General Manager on 11 Jan 2017
Dear Guest, Greetings !!! Let me take this opportunity to thank you for finding time to rate our Hotel. It is really sweet of you

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My best expreience of a hotel close to an airport.
Response from Atlas on 11 Jan 2017
Dear Guest, Wishing a Very Happy 2017 ! All at Atlas Join me in thanking for the great review. Hope you enjoyed your stay with us, we are looking forward to welcoming you again.

10/10 Excellent

Ross

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for airport convenience
Really happy with our stay here, we just wanted something near to the airport and affordable. The apartment was a really good size and nicely furnished. Food at the restaurant was good quality, if a little slow as my wife wasn't interested in the buffet. Finally the free airport transfer at 4am was very convenient.
Response from General Manager on 11 Jan 2017
Dear Ross, Wishing you a very Happy New Year !!! Thank you for choosing Atlas Airport Hotel Apartments for your stay and giving a detailed review. Noted that you enjoyed the room, facilities and the Food in the Restaurant. Hope to see you again, we are awaiting to welcome you.

8/10 Good

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, room comfort
Decent apartment
Was there for few hours . Reception was very helpful in catering to our requests
Response from Atlas on 13 Jan 2017
Dear Guest, Thank you for staying with us and finding time to give us a feedback appreciating our staff for their courtesies. Looking forward to having you with us for a day or two to enjoy and peaceful & comfortable stay.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from General Manager on 11 Jan 2017
Dear Guest, Thank you for staying at Atlas Airport Hotel Apartments and taking time off to rate us. Hope you enjoyed the stay. We wish you a very Happy New Year and looking forward to welcoming you again

6/10 Okay

Tins

Liked: Cleanliness
Decent hotel apartment
Good.
Response from General Manager on 11 Jan 2017
Dear Guest, Greetings from Atlas Airport Hotel Apartments !!! Thank you for choosing our Hotel for your stay and giving a positive review. Hope had a comfortable;e stay with us. Looking forward to your next visit and a detailed feedback. Wishing you a very Happy 2017.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good service as I was sick, courteous staff, no international phone, very close to airport.
Response from Atlas on 11 Jan 2017
Dear Guest, Wishing you a speedy recovery and a very Happy New Year. Thank you for appreciating our service and courtesies of our staff, hope to see you again.

10/10 Excellent

vadakkus, Kochi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Hotel!
Amazingly awesome room! Well appointed, comfortable. Sadly I could stay there only for 6 hours. Highly recommended.
Response from Atlas on 11 Jan 2017
Dear Guest, Greetings from Atlas Airport Hotel Apartments !!! Thanks a million for your excellent review. All of us are grateful to you for the same as we could delight you with our rooms and facilities. Hope to see you for a longer stay and looking forward to welcoming you again.

6/10 Okay

Verified traveller

Disliked: Staff & service
GOOD HOTEL BUT LEVEL OF SERVICE FROM STAFF NEEDS JUST LITTLE IMPROVEMENT.OVERALL IT WAS A VERY GOOD STAY. THANKS TO EACH & EVERYONE IN THE HOTEL. WISH YOU ALL THE BEST ...
Response from S Lobo on 25 Jun 2016
Dear Guest, Thank you finding time to send us a feed back, which helps us to improve our services. Once again thanking you assuring you best service and attention at all times. Looking forward to welcoming you to the Atlas Airport Hotel Apartment.

6/10 Okay

Verified traveller

Disliked: Cleanliness, amenities
Nous sommes déçus, nous avions choisi car c’était près de l’aéroport et ils sont situés plus loin qu’ils indiquent. La piscine faisait parti des critères de choix et une était fermée et la seconde n’était pas entretenue. Les employés sont très gentils.
Stayed 2 nights in Feb 2020

6/10 Okay

Shaji

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Miserable
Only one word! Not good.
Stayed 1 night in Aug 2019
Response from manager on 27 Aug 2019
Hi Sir greetings from atlas airport hotel from your feedback we understand that you are not satisfied with us . my sincere apologize . we will definitely look in to various fields of our hospitality to improve better in future.thank you for your feedback and looking forward to welcoming you once again on your next visit

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Manager on 11 Apr 2018
Greetings !!! Thank you for finding time to us a review. We are happy to note that you are delighted with our service, looking forward to welcoming you back to Atlas and assuring you of our best service and attention at all times.

8/10 Good

Zoe, Berlin

Liked: Cleanliness, staff & service, room comfort
Gutes flughafenhotel
Zimmer war wundervoll, sauber, gemütlich, für indien über dem durchschnitt. Zimmerservice war schnell und hilfreich, essen hervorragend und zu guten preisen. Der pool ist leider nicht ansehlich geschweige denn benutzbar. Dss wifi hat nicht funktioniert, aber die Mitarbeiter waren sehr hilfreich und haben sogar angeboten mir auf ihre kosten ein zimmer in einem nachbarhotel zu buchen und mich dorthin zu bringen, damit ich wifi benutzen kann.
Stayed 1 night in Nov 2017
Response from Atlas on 5 Dec 2017
Dear Zoe, Greetings from the atlas Airport Hotel Apartments !!! Thank you for review. Gergret inconvenience caused and apologies for the same. Hope you will visit us again.