Family Room, Multiple Beds | Hypo-allergenic bedding, down duvets, minibar, in-room safe

Reviews of Best Western Hotel Piemontese

3 out of 5
Best Western Hotel Piemontese
Via Claudio Luigi Berthollet 21, Turin, TO

Reviews

8.2

Very good

Rating 10 - Excellent. 109 out of 341 reviews" "
Rating 8 - Good. 155 out of 341 reviews" "
Rating 6 - Okay. 52 out of 341 reviews" "
Rating 4 - Poor. 20 out of 341 reviews" "
Rating 2 - Terrible. 5 out of 341 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023

6/10 Okay

Mr d

Liked: Cleanliness, staff & service, property conditions & facilities
nice place - but aircon inoperative
basically good but air conditioning inoperative with excuses about ambient temperature (the average daily maximum was around 75F and with the sun on the windows in the afternoon A/C was needed) the new control panel only operated to HEAT the room when the thermostat exceeded 80F! - for this reason I would not stay again from May to October- however gr8 brekky, not noisy despite having room on 1st floor looking on to street comfy bed and efficient shower. wonderful antique lift which worked flawlessly
Stayed 2 nights in Jun 2023

10/10 Excellent

Pablo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023

6/10 Okay

Misha

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
The hotel and people were absolutely wonderful and really accomodating. The breakfast was top notch. The only negative was the Internet signal in Room 133 was almost nothing, and so I either needed to go to the lobby to log in my laptop (where signal was strong) or use data on my cell phone. Other than internet connection, it was a great place.

10/10 Excellent

Isaac

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good choice to stay downtown

10/10 Excellent

Mariella

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2022

10/10 Excellent

Edward

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay good price
Lovely hotel, great location, no issues. i would stay again and recommend to others
Stayed 2 nights in Sep 2022

10/10 Excellent

Heidi, Cincinnati

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well priced little hotel within a stone throw of Porta Nova. Big plus, they are dog friendly. Rooms are large and comfortable, the staff is very friendly, and it's easy to get from here anywhere in the city.
Stayed 3 nights in Sep 2022

8/10 Good

Nicholaus

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The location is quiet, if you are in the back of the Hotel. Quite noise in the front on the weekends, which can be understood. The downfall was in the bathroom, where it smelled like sewage sometimes. Also, the Bidet didn't drain, so i found my under regions swimming.
Stayed 2 nights in Mar 2022

10/10 Excellent

Leah

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So many food options and lots of things are in walking distance
Stayed 3 nights in Jan 2022

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value ten minutes from the train station
Good value ten minutes' walk from Porta Nuova train station. Neighbourhood looked a little bit rough at night because there was construction going on but during the day looked just fine. Hotel was good value and an accurate 3-star. Bed was comfortable, bathroom clean and worked well. Breakfast was a bit minimal because of covid protocols. Helpful front desk. All good.
Stayed 3 nights in Dec 2021

10/10 Excellent

daniel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very good value for price
enjoyd very much the hotel ! very good service , room and emenities attached to Orio shopping center and airport did not get breakfast since we had early flight
Stayed 2 nights in Nov 2021

8/10 Good

Pascale

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small but well formed
This is a small hotel in a handsome, simple traditional Turinese building that has been redone recently enough, is well kept, very decently decorated with simplicity and some elegance, and very clean. The young staff is very helpful and the beds are confortable enough. The low point is that the area is a bit noisy at night as it is the youth's favourite part of Turin. Also the City of Turin bins on the other side of the road are a nuisance, not pretty to look at and people pour their rubbish noisyly even in the night. But this is not the hotel's fault-just the City which seems to have no clue as for a more discreet rubbish collection system.
Stayed 4 nights in Nov 2021

8/10 Good

Jim

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2020

8/10 Good

Jetse

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A decent place to stay in Turin
Clean and comfortable air conditioned 3star hotel close to all attractions and amenities. Outside the hotel feels a little unsafe at night, as there are a lot of people hanging around on the street. Breakfast is now different due to covid, all items are served to the table by one member of staff. Sometimes when its busy the one person serving was probably a little overwhelmed. Overall it was perfectly adequate for our needs
Stayed 1 night in Aug 2020

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent customer service and attention to detail. Good location. Recommend
Stayed 1 night in Aug 2020

10/10 Excellent

Duncan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super excellent
Good hotel.good breakfast nice rooms.trainstation shopping and supermarkets near by.excellent.i would go again
Stayed 3 nights in Jan 2020

10/10 Excellent

paul

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The service ,room price and location of the hotel were perfect as was the breakfast also
Stayed 1 night in Aug 2019

10/10 Excellent

Meredith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top location, clean and comfortable!
Nice location amongst great restaurants and bars and less than 10 mins from the station. Comfortable rooms and a nice lobby. Helpful staff too.
Stayed 1 night in Aug 2019

8/10 Good

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Great stay, great room, easy location to walk around and very safe. The shower was a little hard to stand up in due to it being a tub but that is the only down side.
Stayed 1 night in Jul 2019

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Genuinely nice and serving people!!!
Excellent place and great service, all three front desk personnel and F&B were outstanding.
Stayed 1 night in Jul 2019

4/10 Poor

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Too hot, ac not efficient. Room very small. Good breakfast. Will not stay again
Stayed 3 nights in Jul 2019

6/10 Okay

jj, vancouver, bc

Travelled with partner
Liked: Cleanliness, staff & service
7 min walk to train station. Convenient for our needs, banks, transit, local attractions within walking distance. Very nice front desk staff.
Stayed 8 nights in Jun 2019

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location for nightlife
Small but comfortable and clean rooms. The hotel is on the edge of the lively San Salvario neighbourhood, where bars and restaurants open in the evenings and people spill out into the streets
Stayed 2 nights in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
overall great place service, locality very clean place
Stayed 5 nights in Mar 2019

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A nice hotel, well located close to the main station but down a quiet side street. Very friendly and courteous staff. Immaculately clean and tidy. We opted for Band B and had a simple but pleasant breakfast of cereals, bread, ham etc. The main centre is less than a 15 min walk do this is a good base fir a visit to Turin.
Stayed 2 nights in Dec 2018

10/10 Excellent

Yaqoub

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2018

4/10 Poor

Michael

Could do better?
Breakfast unimaginative and not included so charged extra WiFi sulky Air conditioning controls unreadable and difficult to set. Often cut outdoor no reason? Fridge broken, offering to store our personal medication in bar fridge is not a safe option! We were offered a change of room on second day - why not just swap fridges?
Stayed 3 nights in Aug 2018

8/10 Good

Sarah, Kent, England

Liked: Cleanliness, staff & service, room comfort
Pretty hotel just out of town
Lovely little hotel with very friendly staff who were helpful and attentive. Nice bar and restaurant, with a fair variety of food and drink. The area is 10 minutes out of town with some good cafes and restaurants. At night however, the streets are a little intimidating. We walked past 5 separate prostitues and their aggressive pimps and lots of homeless migrants and decided that in future we’d get cabs back from the centre of town in the evenings. The hotel will book cabs for you though so I wouldn’t let that put you off staying. During the day it feels safe to wonder into the town (I did so alone on a couple of occasions). Within central Turin, I highly recommend the Egyptian Exhibition. Be sure to give yourself 2/3 hours to see it all though. We ate somewhere different each day and the food and wine was amazing. Never had a bad meal!
Stayed 2 nights in Aug 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2018

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall a good stay, however, the room was very noisy because of an overly clunky heater in the room which affected my sleep. Other than that, the room was clean, well decorated and was in a good location.
Stayed 1 night in Feb 2018

10/10 Excellent

Luc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Very nice hotel, friendly staff, clean, comfortable. The breakfast was only ok, but it cost only 4 euros, so a very good price to quality ratio.
Stayed 2 nights in Jan 2018

8/10 Good

Luiza, Aberdeen, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value for money
Reasonable hotel, very clean, although rooms are small, they are very nice, and worth what you pay for them! The breakfast is amazing value for money, and the food very good. I would recommend.
Stayed 2 nights in Nov 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I don't really want to write a review but this section has been made compulsory.
Stayed 3 nights in Oct 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel in a great part of town. Very silent in the rooms, staff extremely polite and friendly.
Stayed 3 nights in Oct 2017

10/10 Excellent

Rabie, France

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel to stay a night or two
The hotel location is great. The staff were very friendly and the room was clean and very comfortable.

6/10 Okay

Jan, Vancouver WA

Liked: Cleanliness, staff & service
Not for everyone. ..
Dangerous nasty neighborhood. Hotel okay. Nice shower. Parking few blocks away scary walk.

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
You would not know this is a Best Western as there is no noticeable signage on the outside. Thought we were at the wrong place when we arrived. Check in was easy. Only spent one night. Place was clean and quiet.

10/10 Excellent

Diggy, kent, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, close to the shops and attractions
Lovely unassuming hotel with very helpful staff. The location was a bonus - close to the shopping centre

10/10 Excellent

David, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Central location
Right in the centre of the hustle and bussle of Turin

10/10 Excellent

Peter, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Hotel.
Great Hotel. Very central. Great Breakfast. Very kind helpful Staff. Lovely and quiet.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
The air conditioning was inefficient, no control over the temperature of the room. We had to open the window but could not sleep because of the street noise, which lasted until the wee hours of the morning. Leaky toilet. Bad smell from the bathroom. Electric wires exposed.

8/10 Good

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff, Great setting, warm rooms
So, this was my first trip to Italy..we traveled many places. I found this place to be darling. Wonderful staff, charming building, and a good breakfast. Only problem, for summer visitors, we didn't ask how to set the cooling in the room -- so we were boiling. Had to open the windows and the street was a bit loud. So it wasn't the most comfortable sleep. I think if you stay in the back of the hotel, it's a totally different experience. Or make sure to ask how to cool the room before the main desk closes.

4/10 Poor

Filippo C.

Liked: Staff & service
Disliked: Cleanliness, room comfort
Not so happy...
The hotel is in a great location next to the train station and the main attractions. The room and the bathroom really need serious TLC and the surrounding was very disappointing. Fortunately I stayed only for one night.

8/10 Good

Edi, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Central hotel in Turin
very central and welcoming. staff were very helpful. Good breakfast and very comfortable place. Some good restaurants in the area and the hotel is within walking distance of the Porta Nuova station. Would certainly return to this hotel.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It's in a nice part of town, easy to get anywhere.
Nice, quiet place, with an efficient, helpful staff. I'll go back.

6/10 Okay

Penelope, New York

Staff pleasant- Neighborhood dicey
Neighborhood a little sketchy. But, it is nicely located for to get to the city sites. Don't plan on going to ANYTHING on a Monday. Everything is closed. No yours, museums, nada!!! Staff was really nice though and made excellent restaurant reviews.