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Reviews of La Vista Inn

2 out of 5
La Vista Inn
1516 Mabry Dr, Clovis, NM

Reviews

5.2
Rating 10 - Excellent. 12 out of 109 reviews" "
Rating 8 - Good. 24 out of 109 reviews" "
Rating 6 - Okay. 18 out of 109 reviews" "
Rating 4 - Poor. 17 out of 109 reviews" "
Rating 2 - Terrible. 38 out of 109 reviews" "

5.2/10

Cleanliness

6.4/10

Staff & service

3.8/10

Amenities

4.8/10

Property conditions & facilities

3.4/10

Eco-friendliness

Reviews

2/10 Terrible

christina f

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No hot water, no heater, toilet was clogged
Stayed 1 night in Dec 2023

2/10 Terrible

Natali

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirtiness is not the right word to describe the room. It's so much more than just dirt... Inches of compacted dirt at the floor edges, stripping doors, sheets with dried blood, grey towels that were once white walls with dirty stains, broken furniture with huge dirty stains, provide just a small description of the room... It was the first night when we were so glad that we had our towels to cover the bed and were afraid to undressed before going to sleep. After driving about 1000 miles that day we were so tired to change the hotel... It was too late. We did not expect this from expedia...
Stayed 1 night in Nov 2023

2/10 Terrible

James

Travelled with group
Disliked: Cleanliness, staff & service, amenities
Literal live cockroach upon entering the bathroom AND the guy gave us the wrong room number BUT THE CARD STILL WORKED and we walked in on someone sleeping and I'm pretty sure all the cards work on all the rooms. Would NOT recommend. Better to sleep in a car.
Stayed 1 night in Oct 2023
Response from Bharat on 27 Oct 2023
Dear customer I'm sorry to hear that you had a bad experience.it is not right one key work all room but she made key for wrong room .We always strive to improve our products and services, so we'll consider your customer feedback.” “Thank you for bringing this to our attention. We're sorry for the inconvenience, and we'll do everything we can to fix the issue.”

2/10 Terrible

Michael

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Non smoking room reeked of tobacco smoke and the ac unit did not work. My wife didn’t give this place a second chance so we left and went to the hotel next door. Owner did not offer refund
Stayed 1 night in Jun 2023
Response from Manager on 24 Jun 2023
Thank you for review first of all you supposed to call third party to ask about refund not to call direct property to ask refund your money because lavista inn didn’t charge from you card but third party charged from your card.I checked A/c unit working perfectly fine.

8/10 Good

Verified traveller

Business traveller
Liked: Staff & service, room comfort
Stayed 1 night in Jun 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly gentleman at front desk and good location. This sentence is because they won’t let me finish review if it’s too short.
Stayed 1 night in Mar 2020
Response from Bharat vekariya on 18 Mar 2020
Dear guest, Thank you for staying with us.we appreciate your feedback.

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Did give us more towels when requested and fixed the stuffed up sink and tub promptly.
Stayed 4 nights in Feb 2020
Response from Bharatk vekariya on 19 Feb 2020
Thank you for staying with us.we appreciate your feedback.

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Service is great. Rooms could use some updating.
Stayed 1 night in Feb 2020
Response from Bharat vekariya on 16 Feb 2020
Thank you for staying with us.we appreciate your feedback

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020
Response from Bharat on 24 Jan 2020
Thank you for staying at lavista inn.we hope so we will see you again in future.

2/10 Terrible

Verified traveller

Stayed 1 night in Oct 2019

10/10 Excellent

Damon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would definitely stay again
The owner was very friendly. This isn’t a high class hotel but it definitely does the job!
Stayed 1 night in Oct 2019
Response from Bharat vekariya on 24 Oct 2019
Dear sir/madam thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing

10/10 Excellent

Roshonya

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very pleased with my choice of this hotel.
the staff was polite. rooms were clean and not alot of traffic of people.. would recommend it to family and friends. i would stay here again..
Stayed 1 night in Oct 2019
Response from Bharat vekariya on 17 Oct 2019
Dear Sir / Madam, Thank you for staying with us and for your kind review and recommendation. We are delighted to note that you had a pleasant experience on that your stay with us; and appreciate your valuable feedback on our rooms and amenities as well as our services.Thank you once again for your review.

4/10 Poor

Bobby

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

6/10 Okay

Verified traveller

Business traveller, Travelled with partner
Disliked: Amenities, property conditions & facilities
It was cheaper and it advertised as having a kitchen. It did not. I pre paid for a week and was olny shocked the following morning to find a sign that advertised half of what i paid for a weekly rate. Im ok with that..... not ok with traffic in and out people and a smell i can't get off my shoes
Stayed 7 nights in Apr 2019

2/10 Terrible

Will, Clovis, NM

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Checked in from out of town to go to a Game so I wasnt in the room until later that night and when I got back I seen a roach in the bathroom, I tried to let it go. But I fell asleep due to driving and when I woke up randomly I seen another one crawl behind the refrigerator. I also tried to let that situation go but the last straw was when I seen a spider in the shower. I should’ve left immediately when I first seen something, I took pictures of it all and tried to inform him about it but he was resilient to the information about the bugs
Stayed 1 night in Mar 2019

8/10 Good

Refugio

Liked: Staff & service
Satisfied
It was relaxing
Stayed 1 night in Mar 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities
The unit was in poor condition, had to use a chair to stand on to get the heater to function, took a shower and it took an hour for the tub to drain, tub area leaked water onto the floor and under the wall to the dressing area, refrigerator door was bent and wouldn't close all the way. several power cords were laying around one for the fridg. and something in the dressing area that was attached to the wall but now is laying on the floor. Overall the unit was in very bad shape even the entry door was cracked at the latch like it had been forced open. Will not use again!
Stayed 1 night in Nov 2018

2/10 Terrible

Jayne, Tucumcari, NM

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The tv didn’t work, the WiFi didn’t work, there were roaches in the bathroom, we had to slam our bodies into the room door to open it, and slam it to close it. The front desk clerk was unfriendly, to say the least. There were blood stains (im pretty sure it was blood) on the mattress. I wouldn’t recommend this motel to my worst enemy.
Stayed 1 night in Sep 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
should be a lot cheaper for the rooms
roach guts / droppings on walls. walls were extremely filthy. i was afraid to walk on the carpets, my feet were black after having done so. i was asleep when i had 2 guests from the hotel walk into my room, i guess the front desk attendant checked them into the wrong room? Took about 10 minutes in the morning to get hot water for a shower going, so i forced myself to take a cold one as i had to get ready for work. will not stay here again.
Stayed 1 night in Jul 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Filthy - flies everywhere
This hotel was filthy and there were flies everywhere. I went to the office, got my card refunded and left.
Stayed 1 night in Aug 2013

10/10 Excellent

Christy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
It was good
Stayed 1 night in Jun 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth what we paid
Definitely got our money’s worth!
Stayed 2 nights in Oct 2017

4/10 Poor

mark, Sonoma Co. CA

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
It works.
If you need a bed. Don’t wear white socks and walk on the rug. Cigarette holes in your sheets. Marginally clean towels. Missing mattress pad on the other bed. Greasy dirt on top of the full size fridge. Thread worn pillow case. Despite all this it was quiet during our visit. With many of these motels in a row, you do have choices. Management was compliant with our request for cleaner towels and better linens and replaced them, but not what you want to have happen when you pull in at 8:30 pm.
Stayed 1 night in Oct 2017

10/10 Excellent

Amor n

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
La VIsta a little in Clovis, NM
La Vista is perfect for when you need a quiet place to crash, rooms are big, comfortable & very clean. Nice family owned operation.
Stayed 1 night in Jul 2017

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
horrible
water on the floor in the bathroom. Smelled strongly of disinfectant. air conditioner not cooling room. Complained and they moved us to another room that smelled just as bad, was hot, and had a woman next door screaming and swearing on her phone. Left and went somewhere else and got a decent room. I will not book another room that does not have a cancellation clause.
Stayed 1 night in Jun 2017

2/10 Terrible

Dru

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ew.
Smelled like cat urine, bed was hard, rat poops on the bath towels.
Stayed 1 night in Jun 2017

2/10 Terrible

wine consultant

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Cheap but Dirty and run down
Smelled like dirt and cigarette even though it said non-smoking. Floors and curtains were filthy. Sheets were dirty and looked unchanged. Mold in the bathroom. Mattress was comfortable. Young front desk girl was friendly and helpful. Quiet despite being near the train. Bed mismatched for frame. Other furniture in the room was disgusting-wouldn't put out stuff in there. Will never stay there again and wouldn't recommend the place either by at least the mattress was comfy. Sometimes you get what you pay for.

2/10 Terrible

Anne Marie, Midland, MI

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dirty
Our room was dirty! There were cigarette burn holes in the comforter and the bedside tables were disgusting!

8/10 Good

Robert

Liked: Cleanliness, room comfort
No Frills but awesome
It was great uneventful stage 2 days and even left a Keepsake at the hotel which was returned staff was wonderful

4/10 Poor

Lance

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nasty nasty nasty

8/10 Good

JRA, Albuquerque, NM

Liked: Cleanliness, staff & service
Not fancy but nice, clean.
The cooler/heater was not noisy. Slept comfortably.

6/10 Okay

Michael, TX, US

Liked: Staff & service
Functional Accommodations - Low Price.
I just needed a place to sleep and this fit the bill. The rooms are in need of upgrading but the bedroom area was reasonable clean. The bathrooms on the other hand need a upgrade or a power washing. the Toilet, Sink and Shower were clean enough to use - but the floors and wall had a sheen of grim and fly guts that was distracting. The staff was very friendly - but the room phone did not work - so I could not call the office to get the wifi password. It was not the best experience - it was not the worst experience - it was the experience that was consistent with the price I paid for the room.

8/10 Good

George, US

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed at this hotel for a month while we did so work for different jobs me and my wife did in Clovis

6/10 Okay

Midnight rider, Clovis, New Mexico

Liked: Staff & service, room comfort
Not your vacation spot
This was a vintage motel and I would stay there again in a heartbeat. I was traveling in the middle of the night and needed a place to stay. I got a great rate and the bed was clean and comfortable. I did find the windows were unlocked and I promptly locked them. I'm sure they were unlocked for someone doing the cleaning. The floor was clean and the cute vintage pink tub, tile, and toilet were definitely the original equipment installed in the 40's or 50's. The door was a little hard to get open because the handle was a little loose. it locked securely and I felt safe and sound. This place is clearly located in the old business district of town that ran parallel to the railroad tracks (hence the slight oder of the cattle feedlot outdoors.) It was clean and safe and I got a $40 rate on Hotels.com.

10/10 Excellent

Pat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
For the price, was more than I expected. Staff is very friendly. Good location. Large rooms with full refrigerator, counterspace, etc. Wifi was better than many more expensive hotels. It's not the Hilton, but there you go.

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
DO NOT STAY IN THIS HOTEL, WHATEVER YOU DO!
Upon arrival at check in time, the hotel did not have the room paid for available. We were given a room with 2 beds instead. Being on the road several hours the first thing I wanted to do was use the restroom. On the back of the door there was blood spatter that had also been smeared when it was fresh. Thought they might clean something like that before upgrading a guest into it. Then the toilet did not work. We had to use the ice bucket to fill the tank in order to try using it. It sort of flushed once but then we just had to keep the lid down the rest of our stay. It didn't seem like anything had been cleaned or sanitized. The blankets all has burns and stains, I really hope the sheets were clean because I had to sleep somewhere. The only comfortable part of the room was that the A/C worked.

4/10 Poor

Rudy, Albuquerque, NM

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The experience at this hotel was disappointing, mostly the bathroom, the toilet had a leak on the bottom and the bathtub had a slow drainage.

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

2/10 Terrible

ANTHONY, HOUSTON

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
DISGUSTING
VERY DIRTY MOTEL

2/10 Terrible

Joseph

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
One word...... Dirty
The Lobby in the screenshot was the only thing clean.The room was so dirty. When I turned on the heating/ac unit dust blew out the vents. I removed the filtered screen myself and washed it. I then proceeded to use my swiss broom from my car to clean the vents, leaving the dust pile on the floor for them to clean. The tub was disgusting I couldn't bring myself to even shower in it. Towels were dirty,toilet the same just stood and squatted. Not worth the reduced rate.

8/10 Good

Travman, New Mexico

Liked: Cleanliness, staff & service, room comfort
Put it into context
This was a small motel I stayed in for work travel. Nothing was brand new yet clean. It was a low price place that is well lit and served my need. There were no chocolates on the pillows nor did I expect any.

4/10 Poor

Tracey, Albuquerque, NM

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Only if there's no other option.
The room was pretty bad. First, you walk in the room and get hit by the musty smell. The sink did not just drip, it ran hot water, which you couldn't turn it off. The carpet (if you can call it that) had to be 30 years old. There wasn't a coffee pot in the room. The air/heater (another relic) was taped together, and was either hot or cold, no real way to adjust it - the good news: it was so loud you couldn't hear the leaking faucet. The bed, however, was comfortable. So if you're just in town for the night, and need an inexpensive place to stay, it will do in a pinch.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible
Worst hotel I have ever stayed in. Nothing but Flys every where. The smell was terrible. The bed was broken . And the price for such bad quality was ridiculous. Worst experience ever. Never again!!!!

2/10 Terrible

Biker Mac, Albuquerque

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Scary neighborhood, scary room
Cheap price, still not worth it. The worst hotel ever. Dirty room, dirty towels, fly s, stains. If you do stay, make sure you have slippers to protect your feet from ???? in the carpet. homeless people wander the parking lot all night. Good Luck

2/10 Terrible

Mundy, Albuquerque

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
not so clean
Hotel had great reviews, however I was afraid to touch anything.

2/10 Terrible

Charles, Dallas

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breaking Bad Getaway
If half naked women on couches calling for company through open doors and women of a not so high moral standard propositioning you from across the way is your idea of paradise, this is your place. Also you will need to be fond of swarming flies, no air conditioning, and possible urine on the floor. Other than that, I lived for another day.

2/10 Terrible

Scott, Clovis, NM

Disliked: Cleanliness, property conditions & facilities, room comfort
Dust and Cobwebs
It was very dirty. There was dust and cobwebs in all corners and on furniture. Bed linens had cigaretted burns in our non-smoking room...CIGARETTE BURNS!!! There were two pillows thrown in the parking lot just blowing around with the wind, nobody bothered to pick them up...lol On the plus side, we got what we paid for. It was 45.00 for two people/one night. So what should we have expected right??? What I learned.....read reviews before booking in a city you've never been to before.

6/10 Okay

ltruiz, grants

average
hotel was clean and inviting. staff were helpful and pleasant. for the price it was a bargain. it was pet friendly.

6/10 Okay

j, public

Disliked: Cleanliness, property conditions & facilities, room comfort
clovis nm stay over
well in needs lots of tlc and maintenance to overcome some of its issues but the staff is pretty good from the ones i talked t. probably wont stay there again since every hotel chain is in town.