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Reviews of Sleep Inn

2.5 out of 5
Sleep Inn
2212 E. Mabry Drive, Clovis, NM

Reviews

8.4

Very good

Rating 10 - Excellent. 355 out of 739 reviews" "
Rating 8 - Good. 227 out of 739 reviews" "
Rating 6 - Okay. 90 out of 739 reviews" "
Rating 4 - Poor. 42 out of 739 reviews" "
Rating 2 - Terrible. 25 out of 739 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Andrea

Stayed 2 nights in Mar 2024

2/10 Terrible

Heather

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Susan

Stayed 1 night in Feb 2024

10/10 Excellent

NaTaya

Stayed 2 nights in Feb 2024

10/10 Excellent

Dettra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very soothing atmosphere

8/10 Good

George

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

4/10 Poor

Gregory

Liked: Staff & service
Disliked: Cleanliness, room comfort
Don’t stay here
Just don’t go here. We really did not enjoy our stay at all. The place smelled bad upon arrival. Our room was covered in animal hair, like it had not been vacuumed at all and the bathroom floors were dirty. They did switch us to another room when we told them that room was too dirty, but the second room smelled so bad!! It was just overall a bad night for us. The staff were great but the place itself isn’t it.
Stayed 1 night in Dec 2023
Response from GM on 2 Jan 2024
Dear Gregory,Thank you for taking the time to complete our online survey regarding your recent stay at Sleep Inn.On behalf of our entire team, I would like to apologize for failing to exceed your expectations with you stay. Your satisfaction is important to us as a valued guest.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.We hope for an opportunity to properly host you in the future.Sincerely,Stephen RodriguezGeneral Manager

6/10 Okay

Mark

Travelled with partner
Liked: Amenities
The room itself was good; clean, comfortable bed, adequate lighting, and a couch for reading. The hot tub worked. On the other hand, the smell of disinfectant was unpleasantly strong, the permanent parking place for the mop and bucket is apparently next to the coffee machine, the halls weren't vacuumed over the weekend (it was XMas), and in a supposedly pet free property several dogs were wandering the halls and at least 1 peed the carpet. Breakfast was adequate overall, but the scrambled eggs set a new low for the category. It appeared they were pushed through a sieve after overcooking to achieve a uniform small crumb. Refilling the juice and sausage was iffy.
Stayed 3 nights in Dec 2023
Response from GM on 28 Dec 2023
Dear Mark, Thank you for taking the time to complete our online survey regarding your recent stay at Sleep Inn. Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding our breakfast on your recent visit. I have shared your feedback with our staff to handle these types of situations differently in the future. Feedback from our guest on their experiences is what we use to further our constant improvement. Again, thank you for your time and valuable feedback. We hope for another opportunity to properly host you in the future. Kind regards,Stephen RodriguezGeneral Manager

8/10 Good

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed here a few times. The staff is always friendly and the rooms are always clean.
Stayed 1 night in Dec 2023
Response from GM on 28 Dec 2023
Dear Paul, Thank you for taking the time to complete our online survey regarding your recent stay at Sleep Inn. We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon! Sincerely, Stephen RodriguezGeneral Manager

8/10 Good

Damon

Stayed 2 nights in Dec 2023
Response from GM on 28 Dec 2023
Dear Damon, Thank you for taking the time to complete our online survey regarding your recent stay at Sleep Inn. We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon! Sincerely, Stephen RodriguezGeneral Manager

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from GM on 28 Dec 2023
Dear Sean, Thank you for taking the time to complete our online survey regarding your recent stay at Sleep Inn. We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon! Sincerely, Stephen RodriguezGeneral Manager

10/10 Excellent

Susan

Stayed 1 night in Dec 2023

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, property conditions & facilities
Good

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from GM on 19 Dec 2023
Dear Nancy, Thank you for taking the time to complete our online survey regarding your recent stay at Sleep Inn. Your feedback about is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon. Sincerely, Stephen RodriguezGeneral ManagerSleep Inn

10/10 Excellent

charles

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and helpful staff.
Stayed 1 night in Dec 2023
Response from GM on 6 Dec 2023
Dear Charles, Thank you for taking the time to complete our online survey regarding your recent stay at Sleep Inn. We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon! Sincerely, Stephen RodriguezGeneral ManagerSleep Inn

10/10 Excellent

Jesus

Stayed 2 nights in Nov 2023
Response from GM on 19 Dec 2023
Dear Jesus, Thank you for taking the time to complete our online survey regarding your recent stay at Sleep Inn. Your feedback about is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon. Sincerely, Stephen RodriguezGeneral ManagerSleep Inn

10/10 Excellent

Leonardo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from GM on 6 Dec 2023
Dear Leonardo, Thank you for taking the time to complete our online survey regarding your recent stay at Sleep Inn. We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon! Sincerely, Stephen RodriguezGeneral ManagerSleep Inn

6/10 Okay

Ciecely

Travelled with family and small children, Business traveller
Liked: Cleanliness, property conditions & facilities
Stayed overnight and on the way to Colorado from TX. Check in was easy and rooms were clean. The shower in my room had very little pressure. Breakfast and coffee definitely need to be upgraded because they were both horrible.
Response from GM on 6 Dec 2023
Dear Ciecely , Thank you for taking the time to complete our online survey regarding your recent stay at Sleep Inn. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued guest. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future. Sincerely, Stephen RodriguezGeneral ManagerSleep Inn

8/10 Good

Janis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thumbs up
The room was clean but had a musty odor, bedding was clean and fresh, bathroom and linens were clean. Overall, a good experience.
Stayed 1 night in Oct 2023
Response from GM on 10 Nov 2023
Dear Janis, Thank you for taking the time to complete our online survey regarding your recent stay at Sleep Inn. We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon! Sincerely, Stephen RodriguezGeneral Manager

10/10 Excellent

Carlos

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023
Response from GM on 10 Nov 2023
Dear Carlos, Thank you for taking the time to complete our online survey regarding your recent stay at Sleep Inn. We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon! Sincerely, Stephen RodriguezGeneral Manager

4/10 Poor

Sarah

Travelled with family, Travelled with family and small children
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
We found a couple cockroaches in our room as well as a lot of flies. The trains go through town all day and night and have to honk as they go through, so earplugs would be good if noise bothers you. They had a business center we tried to use for printing but the computer wouldn’t turn on. They did let us email them and they printed it for us though.
Response from GM on 10 Nov 2023
Dear Sarah,Thank you for taking the time to complete our online survey regarding your recent stay at Sleep Inn.On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.We hope for an opportunity to properly host you in the future.Sincerely,Stephen RodriguezGeneral Manager

10/10 Excellent

Christopher

Stayed 1 night in Oct 2023
Response from GM on 6 Dec 2023
Dear Christopher, Thank you for taking the time to complete our online survey regarding your recent stay at Sleep Inn. We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon! Sincerely, Stephen RodriguezGeneral ManagerSleep Inn

6/10 Okay

Jaron

Liked: Staff & service
Disliked: Cleanliness
Had to switch rooms because the first room smelt like cigarettes, second room I was put in had a weird smell to it.
Stayed 1 night in Oct 2023
Response from GM on 10 Nov 2023
Dear Jaron,Thank you for taking the time to complete our online survey regarding your recent stay at Sleep Inn.On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.We hope for an opportunity to properly host you in the future.Sincerely,Stephen RodriguezGeneral Manager

10/10 Excellent

Gilberto

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from GM on 10 Nov 2023
Dear Gilberto, Thank you for taking the time to complete our online survey regarding your recent stay at Sleep Inn. We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon! Sincerely, Stephen RodriguezGeneral Manager

8/10 Good

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Great property and staff but the proximity to the very busy train tracks and an intersection meant listening to a train horn every 15-20 minutes all.night.long!
Stayed 1 night in Oct 2023
Response from GM on 25 Oct 2023
Dear Melissa, Thank you for taking the time to complete our online survey regarding your recent stay at Sleep Inn. We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon! Sincerely, Stephen RodriguezGeneral ManagerSleep Inn

8/10 Good

Cynthia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a really helpful staff in straightening out our reservation. Good breakfast. Beds soft and clean. The only thing that would have brought it to top ratings is if it was walkabout to anything. You must drive to restaurants which is not a big deal.
Stayed 1 night in Oct 2023
Response from GM on 25 Oct 2023
Dear Cynthia, Thank you for taking the time to complete our online survey regarding your recent stay at Sleep Inn. We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon! Sincerely, Stephen RodriguezGeneral ManagerSleep Inn

8/10 Good

Jim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from GM on 25 Oct 2023
Dear Jim, Thank you for taking the time to complete our online survey regarding your recent stay at Sleep Inn. We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon! Sincerely, Stephen RodriguezGeneral ManagerSleep Inn

8/10 Good

Sonia

Disliked: Cleanliness
There was a dirty sock next to the bed. The lid on an ice cream container was left on top of the ac. The hall way carpet smelled foul. Floors needed to be swept up.
Stayed 1 night in Oct 2023
Response from GM on 18 Oct 2023
Dear Sonia, Thank you for taking the time to complete our online survey regarding your recent stay at Sleep Inn. Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding your recent visit. I have shared your feedback with our staff to better handle these types of situations differently in the future. Feedback from our guests on their experiences is what we use to further our constant improvement. Again, thank you for your time and valuable feedback. We hope for another opportunity to properly host you in the future. Kind regards,Stephen RodriguezGeneral ManagerSleep Inn

8/10 Good

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Could improve on breakfast!
Stayed 1 night in Oct 2023
Response from GM on 18 Oct 2023
Dear Lynn, Thank you for taking the time to complete our online survey regarding your recent stay at Sleep Inn. Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding your recent visit. I have shared your feedback with our staff to better handle these types of situations differently in the future. Feedback from our guests on their experiences is what we use to further our constant improvement. Again, thank you for your time and valuable feedback. We hope for another opportunity to properly host you in the future. Kind regards,Stephen RodriguezGeneral ManagerSleep Inn

10/10 Excellent

Rita

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We drove in from out of town and were early. Stephen was on the front desk and was accommodating for early check-in and answering any questions we had.
Stayed 1 night in Oct 2023
Response from GM on 18 Oct 2023
Dear Rita Thank you for taking the time to complete our online survey regarding your recent stay at Sleep Inn. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon. Sincerely,Stephen RodriguezGeneral ManagerSleep Inn

6/10 Okay

Deborah

Liked: Cleanliness, staff & service, room comfort
Mixed review experience
The place was clean and cute. The bed was comfortable. However the bathroom door would not close. And the shower was so hot I could not tolerate it. When I tried to add more cold water, the water just shut off. What good is night stay without a functional shower?
Stayed 1 night in Oct 2023
Response from GM on 18 Oct 2023
Dear Deborah, Thank you for taking the time to complete our online survey regarding your recent stay at Sleep Inn. Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding your recent visit. I have shared your feedback with our staff to better handle these types of situations differently in the future. Feedback from our guests on their experiences is what we use to further our constant improvement. Again, thank you for your time and valuable feedback. We hope for another opportunity to properly host you in the future. Kind regards,Stephen RodriguezGeneral ManagerSleep Inn

10/10 Excellent

Lillian

Travelled with partner
Liked: Cleanliness, staff & service
Check in was easy, the staff was professional and friendly, and the location good, but not walkable. The room was large and very clean, but the bathroom was a bit tired. The breakfast options were good. I would recommend it.
Stayed 1 night in Sep 2023
Response from GM on 18 Oct 2023
Dear Lillian, Thank you for taking the time to complete our online survey regarding your recent stay at Sleep Inn. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon. Sincerely,Stephen RodriguezGeneral ManagerSleep Inn

8/10 Good

Sara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from GM on 10 Nov 2023
Dear Sarah, Thank you for taking the time to complete our online survey regarding your recent stay at Sleep Inn. We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon! Sincerely, Stephen RodriguezGeneral Manager

8/10 Good

Sheyenne

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean
Response from GM on 25 Oct 2023
Dear Sheyenne, Thank you for taking the time to complete our online survey regarding your recent stay at Sleep Inn. We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon! Sincerely, Stephen RodriguezGeneral ManagerSleep Inn

10/10 Excellent

Dominic

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 1 night in Sep 2023
Response from GM on 18 Oct 2023
Dear Dominic, Thank you for taking the time to complete our online survey regarding your recent stay at Sleep Inn. We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon! Sincerely, Stephen RodriguezGeneral ManagerSleep Inn

6/10 Okay

Alda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The oj and apple juice was hot. The food for breakfast was tastless.it had no flavor. They need to work on that. Other than that it was a nice stay and i will be back. Just won't eat breakfast.
Stayed 1 night in Sep 2023
Response from GM on 10 Nov 2023
Dear Alda,Thank you for taking the time to complete our online survey regarding your recent stay at Sleep Inn.On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.We hope for an opportunity to properly host you in the future.Sincerely,Stephen RodriguezGeneral Manager

8/10 Good

Anita

Stayed 7 nights in Jul 2023
Response from GM on 18 Oct 2023
Dear Anita, Thank you for taking the time to complete our online survey regarding your recent stay at Sleep Inn. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon. Sincerely, Stephen RodriguezGeneral ManagerSleep Inn

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Filthy
Hallways are filthy, trash cans over flowing at exits, parking lot and entry has trash, dirty carts, doors just filthy in general. Train sounds the horn at the crossing so it’s loud.
Stayed 5 nights in Sep 2023
Response from GM on 18 Oct 2023
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at Sleep Inn. Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding your recent visit. I have shared your feedback with our staff to better handle these types of situations differently in the future. Feedback from our guests on their experiences is what we use to further our constant improvement. Again, thank you for your time and valuable feedback. We hope for another opportunity to properly host you in the future. Kind regards,Stephen RodriguezGeneral ManagerSleep Inn

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from GM on 18 Oct 2023
Dear Karen, Thank you for taking the time to complete our online survey regarding your recent stay at Sleep Inn. We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon! Sincerely, Stephen RodriguezGeneral ManagerSleep Inn

4/10 Poor

Michele

Travelled with family, Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
It was close to where I needed to be and the staff were all exceptionally accommodating and very nice. But there were too many things not working, like my thermostat, the phone, the TV, the coffee maker, and the biggest thing was the elevator.
Stayed 3 nights in Sep 2023
Response from GM on 18 Oct 2023
Dear Michele, Thank you for taking the time to complete our online survey regarding your recent stay at Sleep Inn. Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding your recent visit. I have shared your feedback with our staff to better handle these types of situations differently in the future. Feedback from our guests on their experiences is what we use to further our constant improvement. Again, thank you for your time and valuable feedback. We hope for another opportunity to properly host you in the future. Kind regards,Stephen RodriguezGeneral ManagerSleep Inn

10/10 Excellent

Joe

Liked: Cleanliness, property conditions & facilities, room comfort
Clovis Overnight
Extremally clean and quiet. Very nice stay.
Stayed 1 night in Sep 2023
Response from GM on 18 Oct 2023
Dear Joe, Thank you for taking the time to complete our online survey regarding your recent stay at Sleep Inn. We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon! Sincerely, Stephen RodriguezGeneral ManagerSleep Inn

8/10 Good

Omar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from GM on 18 Oct 2023
Dear Omar, Thank you for taking the time to complete our online survey regarding your recent stay at Sleep Inn. We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon! Sincerely, Stephen RodriguezGeneral ManagerSleep Inn

6/10 Okay

Stephen

Travelled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Sep 2023
Response from GM on 18 Oct 2023
Dear Stephen, Thank you for taking the time to complete our online survey regarding your recent stay at Sleep Inn. Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding your recent visit. I have shared your feedback with our staff to better handle these types of situations differently in the future. Feedback from our guests on their experiences is what we use to further our constant improvement. Again, thank you for your time and valuable feedback. We hope for another opportunity to properly host you in the future. Kind regards,Stephen RodriguezGeneral ManagerSleep Inn

2/10 Terrible

Steve

Didnt stay, no hot water
Stayed 1 night in Aug 2023
Response from GM on 30 Aug 2023
Dear Steve, Thank you for taking the time to complete our online survey regarding your recent stay at Sleep Inn. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued guest. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future. Sincerely, Stephen RodriguezGeneral ManagerSleep Inn

4/10 Poor

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Room comfort
Loud train sounds all night
I felt like I was in a subway tunnel w multiple trains passing every hour. I want to stay in a different part of town next time. If I slept three hours solid, I would be surprised.
Stayed 1 night in Aug 2023
Response from GM on 30 Aug 2023
Dear Valued Guest, Thank you for taking the time to complete our online survey regarding your recent stay at Sleep Inn. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us as a valued guest. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future. Sincerely, Stephen RodriguezGeneral ManagerSleep Inn

8/10 Good

Geri

Stayed 1 night in Aug 2023
Response from GM on 18 Oct 2023
Dear Geri, Thank you for taking the time to complete our online survey regarding your recent stay at Sleep Inn. We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon! Sincerely, Stephen RodriguezGeneral ManagerSleep Inn

8/10 Good

Micky

Travelled with family
Liked: Cleanliness, property conditions & facilities
Our stay was very pleasant.
Response from GM on 30 Aug 2023
Dear Micky, Thank you for taking the time to complete our online survey regarding your recent stay at Sleep Inn. We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon! Sincerely, Stephen RodriguezGeneral ManagerSleep Inn

10/10 Excellent

Oscar

Stayed 1 night in Aug 2023
Response from GM on 30 Aug 2023
Dear Oscar, Thank you for taking the time to complete our online survey regarding your recent stay at Sleep Inn. We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon! Sincerely, Stephen RodriguezGeneral ManagerSleep Inn

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from GM on 30 Aug 2023
Dear Oscar, Thank you for taking the time to complete our online survey regarding your recent stay at Sleep Inn. We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon! Sincerely, Stephen RodriguezGeneral ManagerSleep Inn

8/10 Good

Derrill

Travelled with family
Liked: Amenities
Nice property. But, 100 yds. from train crossing, train horns all night.
Stayed 2 nights in Aug 2023
Response from GM on 30 Aug 2023
Dear Derrill, Thank you for taking the time to complete our online survey regarding your recent stay at Sleep Inn. We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon! Sincerely, Stephen RodriguezGeneral ManagerSleep Inn