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Reviews of voco Paris – Porte de Clichy

4 out of 5
voco Paris – Porte de Clichy
2 Rue Du 8 Mai 1945, Clichy, Hauts-de-Seine

Reviews

8.2

Very good

Rating 10 - Excellent. 143 out of 380 reviews" "
Rating 8 - Good. 153 out of 380 reviews" "
Rating 6 - Okay. 53 out of 380 reviews" "
Rating 4 - Poor. 20 out of 380 reviews" "
Rating 2 - Terrible. 11 out of 380 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

dayana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The customer services is amazing , clean too but quite away from the tourist points
Stayed 2 nights in Mar 2024

8/10 Good

ROSSANA, Flushing

Stayed 3 nights in Jan 2024

10/10 Excellent

Gisselle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel for the price!
Stayed 5 nights in Dec 2023

8/10 Good

Rondheer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay was good. Hotel staff was helpful and friendly, assisted with directions when needed. There was a variety of food selection at breakfast.
Stayed 6 nights in Dec 2023
Response from Maëlle - Guest Relation on 25 Feb 2024
Good day; We would like to thank you for staying at our hotel and are delighted to see that you enjoyed your stay.We would be delighted to welcome you again during your next stay. Please do not hesitate to come and see us.The whole team wishes you a good day.

2/10 Terrible

Waldo, Miami

Stayed 4 nights in Dec 2023

10/10 Excellent

Siu Nin

Stayed 3 nights in Dec 2023

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love this hotel, would book again
This hotel was amazing, just outside of the Paris ring road and the metro is a 5 minute walk from the hotel. We were in the centre of Paris in no time. The hotel is big and the room we stayed in was large with a massive bed. All facilities are amazing and I would recommend the breakfast buffet. The price on the details of the hotel was €20 per person per day but when you go to the add on it only ended up being an extra £15 for 2 people for 2 mornings. The staff are friendly and helpful. There is a parking facility owned by the hotel, it is €24 per night but it’s well worth it for the piece of mind. It is private and secure and there were plenty of available spaces. There are restaurants a short walk from the hotel in both directions.
Stayed 2 nights in Dec 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Derek

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff.
Stayed 12 nights in Aug 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Couldn’t ask for a better hotel!
Reception staff were very friendly and helpful, they let us store our bags safely before we checked into our room. The room was very clean and comfortable. Good location, a short walk from the metro station. I would definitely stay at this hotel again.
Stayed 3 nights in Sep 2023

8/10 Good

Duttwinder, Liverpool

Stayed 2 nights in Aug 2023

8/10 Good

Umar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jul 2023

10/10 Excellent

Werner

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property, close to train stations makes it very convenient. Front desk people is nice and kind specially Mr Israel who provided a really pleasant welcome, with his multilingual skills he provided us good advice about use of local train services and other information. The air conditioning system in our room wasn't working properly but Israel took care of the situation. Thank you very much Voco Di París for that wonderful experience.
Stayed 3 nights in Jun 2023

4/10 Poor

Syed

Liked: Staff & service
Disliked: Property conditions & facilities
The hotel is going thru renovations & not a good value for money
Stayed 2 nights in May 2023

10/10 Excellent

Gabrielle

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Apr 2023

10/10 Excellent

Soroush

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean and the staff were friendly. The location is not great but an Uber to Champs Elysees would cost around 15 euros, so it’s not that bad after all.
Stayed 3 nights in Apr 2023
Response from The reception on 24 Apr 2023
Hello,First of all, we would like to thank you for your feedback and we are glad to hear that you enjoyed your stay.We are sad to hear that you did not like the location of our hotel.We hope to see you next time.The whole team wishes you a good continuation

4/10 Poor

Linda

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
The service was poor. The washroom could have been much cleaner.
Stayed 3 nights in Feb 2023
Response from The reception on 12 Feb 2023
Hello Linda,First of all, we would like to thank you for taking the time to give us your feedback on your stay.We are sad to hear that you were not satisfied with our services and we are sorry.We would like to inform you that we are in the process of renovating our premises in order to welcome our guests in a completely new setting. We have taken your comments into account in order to improve our services.We look forward to seeing you again on your next trip to Paris, so please do not hesitate to let us know what you think of our new hotel, which will open this summer.The whole team wishes you a pleasant stay.

4/10 Poor

Celine

4/10 Poor

WILNER

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This time around, i was very disappointed. The carpet looked filthy, the safe/coffer was not operable, the tv did not work, but the only good thing was the staff. The employees were very professional.
Response from Elizabeth receptionist on 16 Jan 2023
Dear Wilner, First of all we thank you for taking the time to give us feedback on your stay with us and we are sorry to hear that your stay was not a good experience.We are currently undergoing renovations to welcome you in a new setting and in a new hotel next spring and we apologize for the small incidents you encountered during your stay. We are happy to learn that despite everything our staff was available and listening to you, we will not fail to make a return on our professionalism.Do not hesitate to come back and share your impressions of our new hotel.All the team of Holiday inn wishes you the best for the year 2023

4/10 Poor

Jason, Bronx

Travelled with group
Liked: Cleanliness, staff & service, amenities
This hotel was equally about 30 minutes from the CDG airport and the center of Paris. The concierge was reasonably accommodating and the maid service was excellent. The reason why I gave this hotel such a low rating is because a couple of days after checking in were disturbed by construction noise coming from the upper floors of the hotel. Floors 3 thru 8 were under construction from 8 am until about 3 or 4 pm. The sound was unbearable and made sleeping and conversations difficult. This was something that should have been mentioned before booking Also, even though my room was 322 ft.², I did not care for the layout.
Response from Elizabeth The réceptionnist on 8 Jan 2023
Hello Jason, First of all, we thank you for taking the time to give us feedback on your stay with us and we are sorry for the inconvenience caused by the renovations. We are currently in the process of changing our name and hotel in order to welcome our clientele in a new setting next spring. We hope that you will overlook this inconvenience and come back to share your impressions with us.We would be delighted to welcome you again.The Holiday Inn team wishes you all the best for the year 2023.

10/10 Excellent

Wai Chiong

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great room and connection via metro
We had a very convenient and good stay, as we were attending a conference in the same hotel. Our initial worry was that it’ll be far from central Paris and the sights, but the metro is a short walk away, and super convenient to see the city via metro.
Stayed 1 night in Nov 2022
Response from The reception on 25 Dec 2022
Hello Wai Chiong,Thank you for taking the time to provide us with feedback.We are delighted to hear that your stay was pleasant.Don't hesitate to come back to see us during a future trip to Paris to share your opinions on our new hotel which will open its doors next spring.The entire Holiday Inn team wishes you happy holidays.

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2022

6/10 Okay

Sam

Liked: Cleanliness, staff & service
The property location is excellent the lobby and staff good service but the room that I was in the paint was peeling off in so many areas and the bathroom shower was very low pressure in the bathroom floor couple tiles were loose
Stayed 1 night in Sep 2022

4/10 Poor

Victor

Travelled with family
Disliked: Amenities, property conditions & facilities
I did like the area I did not like the attention at the hotel Stay three days with out TV and Air Condition terrible
Stayed 4 nights in Jul 2022

4/10 Poor

Mousa

Travelled with family, Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
We booked two rooms, unfortunately neither of the two rooms stood up to the standards of 4 star hotels. In one room the air conditioning was not working and the windows can’t be opened, along with bathroom defects. We contacted the staff but they couldn’t solve the issue. The second room had a faulty safe along with bathroom defects. Unfortunately we had to pay full price for these two faulty rooms.
Stayed 2 nights in Jun 2022

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great
Stayed 4 nights in May 2022
Response from Front Desk on 10 Jun 2022
Dear guest, First of all, we would like to thank you for staying at the "Holiday Inn - Porte de Clichy" hotel in Paris. We also thank you very much for your rating. It is a very nice way to thank us for our services. Be sure that your feedback is extremely valuable to help us improving continually the experience of our guests. It was a great pleasure to have you here and we look forward to your next visit. See you soon ! Best Regards,

10/10 Excellent

Jimmy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent value
After staying at a small hotel, it was a welcome change to a larger hotel. The front desk persons were always courteous and bilingual and even though check in was 3 pm, we were in room by 1 pm. Free bottled water if you asked the front desk instead of going out and paying for it and carrying it back and believe me, that is much appreciated. Our other hotel had our little fridge filled with drinks that they charge at inflated prices. Since it was Easter Sunday, many places were closed including nearby restaurants and the in house restaurant had limited menu items. The room was more spacious than our prior hotel in Paris and clean. I walked the neighborhood and felt safe once I got to survey the area during daylight. I even walked all the way to the Sacre-Coeur Basilica and got to see where Vincent Van Gogh resided part of the time in Paris, thanks to google maps. It was awesome to just walk the distance in a strange land and not feel lost. Lots of walking so have comfortable shoes and proper attire depending on the time of the year and consult the weather forecast to be safe. Public transportation is good and nearby and because of covid and stories of pick pockets, I did not take public transport while at this hotel. Streets are narrow and city traffic, the pandemic and strange signs all point to walking being the best option. We booked for 5 nights and our testing came thru so we managed to get air tickets so we checked out early with no penalties and no hassles.
Stayed 5 nights in Apr 2022
Response from Front Desk on 10 Jun 2022
Dear guest, First of all, we would like to thank you for staying at the "Holiday Inn - Porte de Clichy" hotel in Paris. We also thank you very much for your rating. It is a very nice way to thank us for our services. Be sure that your feedback is extremely valuable to help us improving continually the experience of our guests. It was a great pleasure to have you here and we look forward to your next visit. See you soon ! Best Regards,

8/10 Good

Fri

Stayed 8 nights in Mar 2022
Response from Ana-Supervisor on 24 Apr 2022
Cher Fri, Nous tenons tout d'abord à vous remercier d'avoir séjourné à l'hôtel "Holiday Inn - Porte de Clichy" à Paris. Nous vous remercions également de nous avoir témoigné votre satisfaction au travers de la très bonne note que vous nous avez communiquée sur ce site. Ce fut un plaisir de vous accueillir et c'est avec impatience que nous attendons votre prochaine visite. Bien cordialement,

8/10 Good

Juan

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2022

10/10 Excellent

Hassan

Liked: Cleanliness, property conditions & facilities, room comfort
Clichy
Amazing room with nice view. Larg space. But the only thing which i dont like was the inability to open the room window.
Stayed 2 nights in Mar 2022
Response from Ana-Supervisor on 24 Apr 2022
Dear Hassan, First of all, we would like to thank you for staying at the "Holiday Inn - Porte de Clichy" hotel in Paris. We also thank you very much for your rating. It is a very nice way to thank us for our services. Be sure that your feedback is extremely valuable to help us improving continually the experience of our guests. It was a great pleasure to have you here and we look forward to your next visit. See you soon ! Best Regards,

2/10 Terrible

HANI

Stayed 8 nights in Feb 2022

10/10 Excellent

Tomakilunda

Stayed 2 nights in Feb 2022

4/10 Poor

Evelyne

Disliked: Staff & service
Stayed 2 nights in Dec 2021
Response from Clarissa - Assistante Directrice Hébergement on 1 Feb 2022
Dear Evelyne, First of all, we would like to thank you for staying at the "Holiday Inn - Porte de Clichy" hotel in Paris. We are sorry to hear that our service and facilities did not entirely meet your expectations. Are you available to discuss about your last stay with us and give us more details regarding your experience in our hotel? Looking forward to hearing from you, I remain available for any assistance you may need. Best regards,

6/10 Okay

Evelyne

Disliked: Staff & service, property conditions & facilities
Crédit card charged twice ….
Warning : this hotel charge your card for extras ok but twice !!! Be aware of that after check out Room was ok just ok
Stayed 1 night in Dec 2021
Response from Clarissa - Assistante Directrice Hébergement on 1 Feb 2022
Dear Evelyne, First of all, we would like to thank you for taking some time sharing your experience in our property. I am sorry for the inconvenience that you have met during your stay. Be sure that your feedback is extremely valuable to help us improving continually the experience of our guests. We hope that you will give another chance and hope to see you again. Looking forward to hearing from you, Best regards,

10/10 Excellent

Holly

Stayed 3 nights in Nov 2021

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Third stay this year at this hotel. First stay was wonderful, the second was not great, and third is somewhere in the middle. The room and breakfast were fine, but service was literally amateur hour, with many new trainees ('stagiaires') learning the ropes. One reason to return is the temporarily lower parking rates (12€ per night), with generous window post-checkout to actually vacate the lot.
Stayed 1 night in Nov 2021

10/10 Excellent

David

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very accomodating
Stayed 5 nights in Sep 2021
Response from Front desk team on 19 Oct 2021
Thank you very much, your feed back it's very important for us.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
No hotel. can be fairly judged during the covid epidemic. That said the Holiday Inn at Porte de. Clichy is an older hotel, very well situated, and a reasonable value. The staff and services are reduced, no food or bar service but that is common during these times. What staff there is is helpful. The rooms or OK but in need of modernizing.
Stayed 1 night in Aug 2021
Response from Eric T. / Duty Manager on 18 Aug 2021
Dear Customers, First of all, we would like to thank you for staying at the "Holiday Inn - Porte de Clichy" hotel in Paris. We also thank you very much for your rating. It is a very nice way to thank us for our services. Be sure that your feedback is extremely valuable to help us improving continually your experience. It was a great pleasure to have you here and we look forward to your next visit. In the meantime, we would be very delighted to answer any queries you might have. See you soon ! Best Regards,

10/10 Excellent

Dongdong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hidden gem
The hotel is just 100 meters outside of Paris, but the fast train 14 will take you to most of places in Paris in no time. Two stops to Eiffel Tower three to the Louvre. The room is spacious, having stayed in Paris for a month in 4 hotels, I am ready for a bigger room, and I am delighted to see the modern large room.
Stayed 1 night in Jul 2021
Response from Eric T. / Duty Manager on 27 Jul 2021
Dear Hidden Gem, First of all, we would like to thank you for staying at the "Holiday Inn - Porte de Clichy" hotel in Paris. We also thank you very much for your rating. It is a very nice way to thank us for our services. Be sure that your feedback is extremely valuable to help us improving continually the experience of our guests. It was a great pleasure to have you here and we look forward to your next visit. In the meantime, we would be very delighted to answer any queries you might have. See you soon ! Best Regards,

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Mar 2020

10/10 Excellent

Amarildo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020
Response from Eric T. / Duty Manager on 26 Feb 2020
Dear Amarildo, First of all, we would like to thank you for staying at the "Holiday Inn - Porte de Clichy" hotel in Paris. We also thank you very much for your rating. It is a very nice way to thank us for our services. Be sure that your feedback is extremely valuable to help us improving continually the experience of our guests. It was a great pleasure to have you here and we look forward to your next visit. In the meantime, we would be very delighted to answer any queries you might have. See you soon ! Best Regards,

8/10 Good

Verified traveller

Stayed 6 nights in Dec 2019
Response from Duty Manager on 24 Jan 2020
Cher client, Merci pour votre note de 4 sur 5. Nous espérons avoir le plaisir de vous accueillir de nouveau très bientôt dans notre établissement. Cordialement,

8/10 Good

Hope

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super hotel. Very helpful. Did not try the food as very expensive.
Stayed 3 nights in Dec 2019
Response from Eric T. / Duty Manager on 2 Jan 2020
Dear Hope, First of all, we would like to thank you for staying at the "Holiday Inn - Porte de Clichy" hotel in Paris. We also thank you very much for your rating. It is a very nice way to thank us for our services. Be sure that your feedback is extremely valuable to help us improving continually the experience of our guests. It was a great pleasure to have you here and we look forward to your next visit. In the meantime, we would be very delighted to answer any queries you might have. See you soon ! Best Regards,

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Room was very badly lit. Second night I had water in the room. It was missing night one. I left my things in the room and on returning to spend night two, my case/bags had been gone through!! Staff were not that concerned. They took a note of my name and room number on a piece of paper, They asked if anything was missing, but that was it. Almost as if it were common place.
Stayed 2 nights in Dec 2019
Response from Eric T. / Duty Manager on 30 Dec 2019
Dear Madam, Dear Sir, Dear Kim, First of all, we would like to thank you for staying at the "Holiday Inn - Porte de Clichy" hotel in Paris. We are sorry to hear that our services did not entirely meet your expectations. Be sure that your feedback is extremely valuable to help us improving continually the experience of our guests. So please feel free to contact us so we can review together your needs, your grievances. We look forward to hearing back from you soon. Best Regards,

10/10 Excellent

Aliaksei

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2019
Response from Joao Borges on 23 Nov 2019
Dear Aliaksei, Thank you very much for your very nice review. We hope you will give us the opportunity to serve you again in the near future. Best Regards, Joao Borges Duty Manager +33176687700 joao.borges@hiparisclichy.com

10/10 Excellent

Raja

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2019
Response from Eric T. / Duty Manager on 21 Oct 2019
Dear Raja, First of all, we would like to thank you for staying at the "Holiday Inn - Porte de Clichy" hotel in Paris. We also thank you very much for your rating. It is a very nice way to thank us for our services. Would you be so kind as to rating us the same way on Booking? Be sure that your feedback is extremely valuable to help us improving continually the experience of our guests. It was a great pleasure to have you here and we look forward to your next visit. In the meantime, we would be very delighted to answer any queries you might have. See you soon ! Best Regards,

6/10 Okay

Donald

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Bathroom was dirty
Stayed 2 nights in Oct 2019
Response from Eric T. / Duty Manager on 21 Oct 2019
Dear Donald, First of all, we would like to thank you for staying at the "Holiday Inn - Porte de Clichy" hotel in Paris. We are sorry to hear that our facilities did not entirely meet your expectations. Be sure that your feedback is extremely valuable to help us improving continually the experience of our guests. Your comment has been forwarded to the relevant department so they can take appropriate actions. However, it was a pleasure to have you here and we hope to see you again. We look forward to your next visit. Best Regards,