Serves lunch and dinner

Reviews of Wyndham Cleveland Airport

3.5 out of 5
Wyndham Cleveland Airport
4277 W 150th St, Cleveland, OH

Reviews

7.2

Good

Rating 10 - Excellent. 331 out of 1002 reviews" "
Rating 8 - Good. 265 out of 1002 reviews" "
Rating 6 - Okay. 170 out of 1002 reviews" "
Rating 4 - Poor. 115 out of 1002 reviews" "
Rating 2 - Terrible. 121 out of 1002 reviews" "

7.8/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

2/10 Terrible

Shelley

Travelled with family
Disliked: Staff & service, property conditions & facilities
The front desk staff was not overly friendly. The room was clean however, the bathroom door was broke, could not shut or open properly. The bathtub drain was plugged so when our son took his shower he stood in 4” of water. There were only 2 bath towel sets for a reservation party of 4.
Stayed 1 night in Mar 2024
Response from adil on 26 Mar 2024
we appreciate your feedback and staying with us, We have addressed all your concerns an apologize for the inconvenience caused,

4/10 Poor

Amy, San Francisco

Disliked: Cleanliness, property conditions & facilities
Carpet and furniture in the room was worn and not clean. Elevator shook and made funny noises. The airport shuttle was convenient and started early enough for my 6:30 am flight. I had stayed here a couple years ago and it was pretty nice, but now that the pandemic is over, I guess they don't feel like they need to keep the rooms clean anymore. I won't be back.
Stayed 1 night in Feb 2024
Response from adil on 25 Mar 2024
we appreciate your feedback and staying with us,

8/10 Good

carmen

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Mar 2024
Response from adil on 19 Mar 2024
we appreciate your feedback and staying with us,

10/10 Excellent

carmen

Liked: Cleanliness, amenities
Good
Stayed 3 nights in Mar 2024
Response from adil on 19 Mar 2024
we appreciate your feedback and staying with us,

6/10 Okay

Jordan

Travelled with family
Liked: Staff & service
Property was okay.
Stayed 1 night in Mar 2024
Response from adil on 14 Mar 2024
we appreciate your feedback and staying with us,

10/10 Excellent

Araina

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean and beautiful. stuff was awesome! I will be booking again.
Stayed 1 night in Mar 2024
Response from adil on 12 Mar 2024
we appreciate your feedback and staying with us,

2/10 Terrible

Catherine

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
This hotel needs to be re-evaluated by Expedia and the way it is rated on their site. This hotel was GROSS. There was burn marks on furniture, what looked like blood on walls, hair rubber bands all over the floor, stains (of god knows what) running down the walls, tub that doesn’t drain, toilet that barely flushes, ceiling above tub that is about to fall in. I should have just turned around and found an alternative. Read the rest of the reviews.
Stayed 1 night in Mar 2024
Response from adil on 11 Mar 2024
We appreciate your feedback and staying with us, thank you, We were not able to find anything that you have mentioned in any of our room or please advise your room number,

10/10 Excellent

Sheryl

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Bar needed to stay open oast 10 for guests..we were there for 4 amazing bands n could not party with them in the bar area as no drinks !!!!
Stayed 1 night in Mar 2024
Response from adil on 11 Mar 2024
We appreciate your feedback and staying with us, thank you,

2/10 Terrible

Krystle

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Encountered 4 different staff during my two night stay and every singe one was unpleasant, and rude. The bar was never open. Meanwhile staff just sit in booths and talk. Front desk in the a.m was the least pleasant lady. Planned on eating breakfast there but she was so rude I refused to give them any more of my money. The parking situation was terrible. A notice about the pool being closed would have been a decent thing to do. Our toilet in room 987 wouldn’t stop running the entire stay, showers were cold and hot water only lasted a minute both days. No microwaves sucked. Convince & customer service are not a priority here. Will not recommend or return.
Stayed 2 nights in Mar 2024
Response from adil on 11 Mar 2024
we apologize for the inconvenience caused,

10/10 Excellent

Cindy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Park and fly
Stayed 1 night in Feb 2024
Response from adil on 3 Mar 2024
we appreciate your feedback and staying with us,

4/10 Poor

Damon

Travelled with family
Disliked: Property conditions & facilities
Hot water wasnt working. While i spent 150 for the room.
Stayed 1 night in Feb 2024
Response from adil on 1 Mar 2024
we apologize for the inconvenience caused,

6/10 Okay

Rich

Business traveller
Liked: Cleanliness, staff & service, amenities
They had no shampoo at the hotel. And all the clocks haven't been corrected since the time change in Nov. It's Feb.
Stayed 1 night in Feb 2024
Response from adil on 27 Feb 2024
we appreciate your feedback and staying with us,

4/10 Poor

Yana

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2024
Response from adil on 27 Feb 2024
We apologize for the inconvenience caused during your stay due to some ongoing maintenance issues,

2/10 Terrible

wasim

No pool and breakfast
Stayed 2 nights in Feb 2024
Response from adil on 26 Feb 2024
we appreciate your feedback and staying with us, thank you,

6/10 Okay

Roger

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Overall clean , efficient room, quiet and comfortable. Transportation from car rental to hotel lacks . No communication between the hotel desk and transportation driver. Better off using alternate transportation
Stayed 1 night in Feb 2024
Response from adil on 23 Feb 2024
we appreciate your feedback and staying with us, thank you,

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the airport and a really nice driver on the shuttle
Stayed 1 night in Feb 2024
Response from adil on 23 Feb 2024
we appreciate your feedback and staying with us, thank you,

6/10 Okay

Gilbert

Travelled with family, Business traveller
We did not have the room cleaned in our two night stay!
Stayed 2 nights in Feb 2024
Response from adil on 21 Feb 2024
we appreciate your feedback and staying with us, thank you,

2/10 Terrible

Kelsie

Travelled with partner
Liked: Staff & service
Disliked: Amenities
The place was a little dirty. The airport shuttle only ran until 10:30 pm so we ended up having to get an Uber. The pool was closed for renovation. The beds were great but I actually slept great unit 5 am when the fire alarms went off. Pretty disappointed.
Stayed 1 night in Feb 2024
Response from adil on 19 Feb 2024
we appreciate your feedback and staying with us, thank you,

4/10 Poor

Kathi

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel has gone downhill since the last time I stayed here. The tv didn't work, phone's weren't connected. They no longer have breakfast available and it seems like the bar was hardly open. Also, the hot tub and pools (one of the reasons for choosing this location) were down for maintenance. Disappointed.
Stayed 1 night in Feb 2024
Response from adil on 14 Feb 2024
we apologize for the inconvenience caused due to some annual inspections and maintenance,

10/10 Excellent

joe

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Feb 2024
Response from adil on 9 Feb 2024
we appreciate your feedback and staying with us, thank you,

8/10 Good

David

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2024
Response from adil on 5 Feb 2024
we appreciate your feedback and staying with us, thank you,

8/10 Good

Otis Lee

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The tv didn't work in the room but they promptly gave me a different room. The staff here is very professional.
Stayed 1 night in Jan 2024
Response from adil on 5 Feb 2024
we appreciate your feedback and staying with us, thank you,

2/10 Terrible

Dawn

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
The heat wasn't working, had to switch rooms, the heat worked fairly. I had 3 rooms. All rooms had problems with hot water. None of the rooms were cleaned. Fitness venter was unavailable.
Stayed 2 nights in Jan 2024
Response from adil on 1 Feb 2024
we appreciate your feedback and staying with us, thank you,

4/10 Poor

Luv-Li

Business traveller, Travelled with group
Disliked: Staff & service
My check in process was terrible. The employee yelled in front of everyone that my card was declining when she indeed was using the wrong card.
Stayed 2 nights in Jan 2024
Response from adil on 1 Feb 2024
we appreciate your feedback and staying with us, thank you,

6/10 Okay

Dawn

Travelled with family, Travelled with family and small children, Business traveller
Liked: Cleanliness
The restaurant wasn't open. Only 1 chef who was out ill. The fitness center was closed
Stayed 1 night in Jan 2024
Response from adil on 26 Jan 2024
we appreciate your feedback and staying with us,

8/10 Good

earl

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
It had what we needed. Long term parking, shuttle to the airport, quiet, and friendly staff.
Stayed 1 night in Jan 2024
Response from adil on 23 Jan 2024
We appreciate your feedback and staying with us, thank you,

10/10 Excellent

Pamela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from adil on 23 Jan 2024
We appreciate your feedback and staying with us, thank you,

8/10 Good

Shari

Liked: Cleanliness, staff & service, property conditions & facilities
I'm not sure if it was due to the snowstorm, or if the restaurant/bar normally has a very limited menu. The website mentioned flatbread pizza, but that was not an option during my stay. I ended up with a cheeseburger, which was OK.
Stayed 1 night in Jan 2024
Response from adil on 23 Jan 2024
We appreciate your feedback and staying with us, thank you,

2/10 Terrible

lou

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Had two rooms the first one the TV didn't work they gave me another room ok but then both rooms didn't have hot water the first night had to move to another room for the second night the pool was also out of order
Stayed 2 nights in Jan 2024
Response from adil on 15 Jan 2024
we apologize for the inconvenience caused,

2/10 Terrible

Chhatwal Kewal

Travelled with family, Business traveller
Disliked: Amenities
Horrible place to stay!! Fire alarm kept going off all night and staff had no explanation on why.
Stayed 1 night in Jan 2024
Response from adil on 15 Jan 2024
we apologize for the inconvenience caused, fire alarm was due to another guest who smoked in his room,

2/10 Terrible

Christina

Stayed 1 night in Jan 2024
Response from adil on 15 Jan 2024
we apologize for the inconvenience caused,

4/10 Poor

Navin

Business traveller
Liked: Amenities
Disliked: Staff & service, property conditions & facilities
Over priced breakfast and gym is not clean. Swimming pool water doesn’t look clean.
Stayed 1 night in Jan 2024
Response from adil on 8 Jan 2024
we appreciate your feedback and staying with us, thank you,

10/10 Excellent

Carol, North Fort Myers

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from adil on 8 Jan 2024
we appreciate your feedback and staying with us, thank you,

8/10 Good

Stephen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very strange the way they let people pay to park in the hotel's parking lot, take up all the spots, just to fly in and out of the airport and not stay at the hotel, meanwhile guests paying to stay at the hotel have to circle the lot trying to find a place to park their car. I finally was able to park in a far away dark corner and ended up assisting a young mother who was also parked far away as she tried to get her toddler, stroller, and luggage all from her car to the entrance, in the dark cold of night. Really unacceptable to not have an area designated only for guests staying at the hotel.
Stayed 2 nights in Dec 2023
Response from adil on 6 Jan 2024
we appreciate your feedback and staying with us, thank you,

4/10 Poor

Brian

Stayed 1 night in Dec 2023
Response from adil on 23 Jan 2024
We appreciate your feedback and staying with us, thank you,

2/10 Terrible

Koula

Stayed 1 night in Dec 2023
Response from adil on 23 Jan 2024
We appreciate your feedback and staying with us, thank you,

8/10 Good

Kevin

Liked: Cleanliness, staff & service, amenities
Response from adil on 9 Feb 2024
we appreciate your feedback and staying with us, thank you,

6/10 Okay

Brian

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
At this property, you get what you paid for. No frills. Very large, so parking is limited.
Response from adil on 2 Jan 2024
We appreciate your feedback and staying with us, thank you,

8/10 Good

Bruce

Travelled with family
Stayed 1 night in Dec 2023
Response from adil on 2 Jan 2024
We appreciate your feedback and staying with us, thank you,

2/10 Terrible

Mostafa

Stayed 1 night in Dec 2023
Response from adil on 19 Jan 2024
we appreciate your feedback and staying with us, we apologize for any inconvenience caused,

10/10 Excellent

Robert

Stayed 1 night in Dec 2023
Response from adil on 2 Jan 2024
We appreciate your feedback and staying with us, thank you,

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
A few broken things, like the curtains and the corner of the wall was coming off. Something sticky on the carpet and pink marks on the wall.
Stayed 1 night in Dec 2023
Response from adil on 29 Dec 2023
We appreciate your feedback and staying with us, thank you,

4/10 Poor

Rafael

Disliked: Cleanliness, staff & service, property conditions & facilities
Price was extremely high for the quality of service and rooms available. Was not up to my quality of living at all. 8th floor smelled horrendous entire 2 weeks and hallways were freezing cold
Stayed 14 nights in Dec 2023
Response from adil on 26 Dec 2023
we apologize for the inconvenience caused,

2/10 Terrible

Tony

Stayed 5 nights in Dec 2023
Response from adil on 27 Dec 2023
We appreciate your feedback and staying with us, thank you,

2/10 Terrible

Jodi

I was told it was a park and fly and was charged for parking when we arrived.
Stayed 1 night in Dec 2023
Response from adil on 1 Feb 2024
we appreciate your feedback and staying with us, thank you,

8/10 Good

Pat

Stayed 3 nights in Dec 2023
Response from adil on 15 Jan 2024
we appreciate your feedback and staying with us, thank you,

8/10 Good

ahmad

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from adil on 26 Dec 2023
we appreciate your feedback and staying with us, thank you,

2/10 Terrible

Sarah

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from adil on 22 Dec 2023
we appreciate your feedback and staying with us,

8/10 Good

Rhonda

Business traveller
Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2023
Response from adil on 20 Dec 2023
we appreciate your feedback and staying with us, thank you,

2/10 Terrible

Suzanne

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Room was not ready when we arrived at 4:30pm despite a 3pm check-in. Greeted poorly and abrupt. Given a different room then requested. Then the water was luke warm at best. the HVAC did not work well. Plus the shower poured water all over the bathroom floor! (where the only mirror was located)
Stayed 1 night in Dec 2023
Response from adil on 19 Dec 2023
we apologize for the inconvenience caused, we have addressed all your concerns,