Mercure Bristol Holland House
4.0 star property

Upscale eco-certified hotel, walk to Queen Square

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May 2024

Mercure Bristol Holland House

Photo gallery for Mercure Bristol Holland House

Exterior
Egyptian cotton sheets, premium bedding, in-room safe, desk
Lunch and dinner served, international cuisine
Reception
Superior Room, 1 King Bed (Spacious) | Bathroom | Shower, eco-friendly toiletries, hair dryer, towels

Overview of Mercure Bristol Holland House

7.6

Good

Popular amenities

  • Breakfast availableBreakfast availableBreakfast available
  • Parking availableParking availableParking available
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry
  • GymGymGym
  • RestaurantRestaurantRestaurant

Check out the area

Redcliffe Hill, Bristol, England, BS1 6SQ
  • Popular LocationQueen Square7 min walk
  • Popular LocationOld Vic Theatre9 min walk
  • Popular LocationBristol Temple Meads Station10 min walk
  • AirportBristol (BRS-Bristol Intl.)20 min drive
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Room options

Privilege, Room, 1 King Bed

cleanliness

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Egyptian cotton bed sheets
Designer toiletries
  • 291 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Family Twin Room, 2 Double Beds (Classic)

cleanliness

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Egyptian cotton bed sheets
Premium bedding
  • 291 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

Superior Room, 1 King Bed (Spacious)

cleanliness

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Egyptian cotton bed sheets
Premium bedding
  • 269 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Classic Double Room, 1 Queen Bed

cleanliness

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Egyptian cotton bed sheets
Hairdryer
  • 151 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

Similar properties

About the area

Bristol

Mercure Bristol Holland House is located in Bristol Floating Harbour, a neighbourhood in Bristol, and is near a train station. Bristol Hippodrome Theatre and SS Great Britain are cultural highlights, and some of the area's notable landmarks include Queen Square and Bristol Cathedral. Cabot Circus Shopping Centre and We The Curious are two other places to visit that come recommended. Take the opportunity to explore the area for outdoor excitement like hiking/biking trails.

What's nearby

  • Bristol Hippodrome Theatre - 11 min walk
  • Bristol Cathedral - 14 min walk
  • SS Great Britain - 17 min walk
  • University of Bristol - 17 min walk
  • Cabot Circus Shopping Centre - 18 min walk

Getting around

  • Bristol Temple Meads Station - 10 min walk
  • Bristol International Airport (BRS) - 21 min drive

Restaurants

  • The Ostrich Inn - 4 min walk
  • Thekla - 6 min walk
  • Mud Dock Cafe - 6 min walk
  • Spicer & Cole - 6 min walk
  • The Hole in the Wall - 5 min walk

About this property

Mercure Bristol Holland House

Upscale eco-certified hotel near University of Bristol
Located close to Queen Square and We The Curious, Mercure Bristol Holland House provides dry cleaning/laundry services, a bar and a gym. The on-site restaurant, The Urban Bar & Kitchen, features international cuisine. Free in-room WiFi and a conference centre are available to all guests.
Other perks include:
  • Buffet breakfast (surcharge), self-parking (surcharge) and express check-out
  • A front desk safe, meeting rooms and multilingual staff
  • Luggage storage, a 24-hour front desk and smoke-free property
  • Guest reviews give good marks for the breakfast, convenient parking and helpful staff
Room features
All 275 rooms include comforts such as 24-hour room service and premium bedding, as well as perks such as free WiFi and air conditioning. Guest reviews speak positively of the size rooms at the property.
Extra amenities include:
  • LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and showers
  • 32-inch flat-screen TVs with satellite channels
  • Fridges, coffee/tea makers and daily housekeeping

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.

Languages

Bulgarian, Catalan, Czech, English, French, Hindi, Italian, Latvian, Lithuanian, Polish, Portuguese, Russian, Slovenian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 17 per night)
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 6:30 AM–10 AM for a fee: GBP 16.95 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Urban Bar & Kitchen
  • The Urban Bar & Kitchen

Things to do

  • Gym

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets on request
  • Change of towels on request
  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Wedding services

Business services

  • Conference centre (10,150 square foot of space)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 5 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Egyptian-cotton sheets
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products available
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: GBP 30.00
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: GBP 30.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

This property is closed from 29 August 2023 to 24 August 2025 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately GBP 16.95 per person
  • Self-parking fee: GBP 17.00 per night
  • Early check-in fee: GBP 30.00 (subject to availability)
  • Late check-out fee: GBP 30.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 18 years old are not allowed in the fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Bristol Holland
Holland House Mercure Bristol
Mercure Bristol Holland House
Mercure Bristol Holland House Hotel
Mercure Holland Hotel
Mercure Holland House
Mercure Holland House Hotel
Mercure Holland House Hotel Bristol
Mercure Hotel Holland House
Mercure House Hotel
Accor Holland Hotel Bristol
Mercure Holland House Bristol Hotel Bristol
Mercure Bristol Holland House Hotel Spa
Mercure Bristol Holland House Hotel
Mercure Bristol Holland House Bristol
Mercure Bristol Holland House Hotel Bristol

Frequently asked questions

Is Mercure Bristol Holland House pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Mercure Bristol Holland House?

Self-parking is available for GBP 17.00 per night. Limited spots are available.

What time is check-in at Mercure Bristol Holland House?

Check-in start time: 3:00 PM; check-in end time: anytime. Early check-in is available for a fee of GBP 30.00 (subject to availability).

What time is check-out at Mercure Bristol Holland House?

Checkout is at noon. Late checkout is available for GBP 30.00 (subject to availability).

Where is Mercure Bristol Holland House located?

Located in Bristol Floating Harbour, this eco-certified hotel is within a 15-minute walk of Queen Square, Bristol Hippodrome Theatre and We The Curious. Bristol Cathedral and SS Great Britain are also within 1 mi (2 km). Bristol Temple Meads Station is 10 minutes by foot and Bristol (TPB-Bristol Temple Meads Train Station) is 10 minutes.

Mercure Bristol Holland House Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 341 out of 1000 reviews" "
Rating 8 - Good. 321 out of 1000 reviews" "
Rating 6 - Okay. 157 out of 1000 reviews" "
Rating 4 - Poor. 105 out of 1000 reviews" "
Rating 2 - Terrible. 76 out of 1000 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

2/10 Terrible

Jane

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Shambolic
They cancelled our booking. And 2 other couples we were meeting there. And then you reminded me in the run up to the weekend that we had a booking adding insult to injury. Now you want a review. Shambolic is all i can say.
Stayed 3 nights in Nov 2023

10/10 Excellent

Dean

Stayed 2 nights in Oct 2023

2/10 Terrible

Charlotte

Stayed 1 night in Aug 2023

4/10 Poor

Michael

Travelled with family
Reservation cancelled a week before our stay - very disappointing & frustrating, as booked so we were within walking distance of family wedding. However, Hotel.com were able to book us alternative hotel, just a slightly longer walk. At such short notice there was not much availability.
Stayed 1 night in Sep 2023

2/10 Terrible

Deborah

Travelled with family, Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

6/10 Okay

Aditi

Stayed 1 night in Aug 2023

6/10 Okay

Kirran

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked this for a weekend break as it was my 1st time visiting Bristol. Central location to the main city and a 10 minute walk to the bars and restaurants. Service at the hotel was terrible. The hotel operates on WhatsApp so you aren't actually able to call the reception for any room service. The privilege room was spacious which comes with a stock mini fridge by stocked it meant 3 cans of coke no refills no water in the room you had to walk down to the other side of the lobby area to refill a glass jug. The shower in the room kept blocking because clearly the drains hadn't been cleaned. Messages were sent on WhatsApp to the hotel for refils on the mini fridge with a reply sent back to us advising that we use the water fountain if we needed any drinks. The check in was a joke with the staff member asking us for an additional £160 stating we had only reserved a room. We showed her the email which confirmed we had already paid for the room in full. Breakfast is basic 2 days in a row basic items such as beans and crossiants had run out. The exterior of the property is also basic situation infront of a subway which some local shops nearby with a lot of weirdos hanging around. The cleaning staff aren't the best either the room was cleaned however no additional stocks of basic items such as toilet paper shower gel or shampoo were restocked. Wouldn't book again no interest in customers more concerned with how to fob them off.
Stayed 3 nights in Aug 2023

2/10 Terrible

Karen

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

8/10 Good

Anna

Stayed 1 night in Aug 2023

10/10 Excellent

Karen

Stayed 1 night in Aug 2023

General hotel information

Reasons to Book
Property Cleanliness & Room Cleanliness
Check-In Time
3:00 PM
Check-Out Time
12:00 PM
Nearest Airport
Bristol (BRS-Bristol Intl.)