expedia
Photo gallery

Reviews

4.4 / 5Excellent
205 reviews

Amenities

  • Pool
  • Free WiFi
  • Free parking
  • Pet Friendly

Map

What's nearby

  • Popular Location
    Terme Petriolo
    1 min walk
  • Popular Location
    Basso Merse Nature Reserve
    7 min drive
  • Restaurant
    L'Imposto
    6 min drive
  • Restaurant
    Bar Ristorante da Sandra e Barbara
    9 min drive
  • Airport
    Siena (SAY-Ampugnano)
    30 min drive

Book online or call:

020 3564 4853

Your dates need to occur after 2020-01-29. Try updating your dates to see prices for your trip.

    About this area

    Civitella Paganico

    Mercure Petriolo Siena Terme Spa Hotel (Opening September 2019) is located in Civitella Paganico. Castello di Montepescini and Castello del Belagaio are cultural highlights, and some of the area's landmarks include Abbey of San Lorenzo al Lanzo and Church of San Nicola.

    Popular Location

    What's nearby

    • Terme Petriolo - 1 min walk
    • Basso Merse Nature Reserve - 7 min drive
    • Castello di Montepescini - 12 min drive
    • Abbey of San Lorenzo al Lanzo - 18 min drive
    • Castello del Belagaio - 48 min drive

    Getting around

    • Civitella Paganico Station - 19 min drive
    • Pisa (PSA-Galileo Galilei) - 125 min drive

    Restaurants

    • L'Imposto - 6 min drive
    • Bar Ristorante da Sandra e Barbara - 9 min drive
    • La Locanda del Ponte - 10 min drive
    • Bar Il Doccio - 11 min drive
    • Locanda nel Cassero - 18 min drive

    About this property

    Mercure Petriolo Siena Terme Spa Hotel (Opening September 2019)

    A full-service spa, an indoor pool and a poolside bar are available at this smoke-free hotel. Free wired Internet in public areas and free self parking are also provided. Additionally, a spa tub, a sauna and a rooftop terrace are on-site. This hotel has 78 rooms.

    Property amenities

    Internet

    Available in some public areas: Free wired Internet

    Parking and public transport

    Free self parking

    Food and drink

    1 poolside bar

    Things to do

    Full-service spa
    Hot springs
    Indoor pool
    Sauna
    Seasonal outdoor pool
    Hot tub
    Steam room

    Family friendly

    Indoor pool
    Seasonal outdoor pool

    Conveniences

    Front-desk safe

    Guest services

    24-hour front desk
    Daily housekeeping
    Porter

    Business services

    24-hour business centre
    3 meeting rooms
    Conference centre

    Outdoors

    Garden
    Rooftop terrace

    Spa

    2 hot springs
    8 treatment rooms
    Body scrubs
    Body treatments
    Couples treatment room(s)
    Facials
    Hot springs/mineral springs
    Hot springs open from 10:00 AM to 7:00 PM
    Manicures and pedicures
    Massage - sports
    Massage/treatment rooms
    Sauna
    Spa open daily
    Hot tub
    Steam room
    Turkish bath/hammam

    More

    Smoke-free property

    Room amenities

    More

    Phone
    4.4

    Excellent

    5 - Excellent
    119
    4 - Good
    60
    3 - Okay
    17
    2 - Mediocre
    3
    1 - Poor
    6
    4.7
    Cleanliness
    4.5
    Service and Staff
    4.1
    Amenities
    4.4
    Property condition

    4/5 Good

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Very good experience

    Overall it was very good, however, lack of English knowledge sometimes made communication difficult

    Stayed 2 nights in Aug 2019

    3/5

    • Liked: Cleanliness, staff & service, room comfort

    Overrated for a 5 Star hotel

    For a five star hotel there was no 24hr room service. Bar closed at midnight. Breakfast was very basic with limited choices. If you wanted a boiled egg that would cost you an extra 5 euros because it’s not included in the breakfast buffet. For dinner the quality of food was sub standard for 5 star hotel. The food looks and taste as if it was microwaved for charging at 5 star prices. Staff was very helpful and pleasant but all in all I don’t think this should be 5 star hotel and should have their star rating reviewed.

    Stayed 7 nights in Aug 2018

    3/5

    • Liked: Cleanliness, staff & service

    Very nice hotel. Staff were extremely friendly. Our disappointment is that they turn off the air conditioning at night and recirculate the outdoor air. It’s just not comfortable enough for sleeping. Also the WiFi in the bedroom is very weak to non functional. It’s too bad because it’s a beautiful hotel, beautiful rooms and great and tranquil setting. However because of the air conditioning we will not be staying there again

    Stayed 3 nights in Aug 2018

    3/5

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Stayed 1 night in Aug 2018

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    It's a wonderful hotel, we had a juinor suite which this time overlooked the other side of the hotel away from the road. The spa was lovely we used it nearly every day and some days we had the indoor pools to ourselves. The last time we where there was last year in October. We had breakfast on the outdoor terrace which was really lovely.

    Stayed 5 nights in Jun 2018

    Tell us how we can improve our site