- Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good experience
Overall it was very good, however, lack of English knowledge sometimes made communication difficult
Stayed 2 nights in Aug 2019
Mercure Petriolo Siena Terme Spa Hotel (Opening September 2019)
Star Rating
Photo gallery
Reviews
Excellent
201 reviews
Amenities
- Pool
- Free WiFi
- Free parking
- Pet Friendly
Map
Localita Bagni di Petriolo, Civitella Paganico, GR
What's nearby
- Terme Petriolo
- 1 min walk
- Basso Merse Nature Reserve
- 7 min drive
- L'Imposto
- 6 min drive
- Bar Ristorante da Sandra e Barbara
- 9 min drive
- Siena (SAY-Ampugnano)
- 30 min drive
Book online or call:
020 3564 4853Your dates need to occur after 2019-12-10. Try updating your dates to see prices for your trip.
About this area
Civitella Paganico
Mercure Petriolo Siena Terme Spa Hotel (Opening September 2019) is located in Civitella Paganico. Abbazia di San Galgano and Castello di Montepescini are local landmarks, and the area's natural beauty can be seen at Basso Merse Nature Reserve and Val di Merse.
Visit our Civitella Paganico travel guideWhat's nearby
- Terme Petriolo - 1 min walk
- Basso Merse Nature Reserve - 7 min drive
- Castello di Montepescini - 12 min drive
- Abbey of San Lorenzo al Lanzo - 18 min drive
- Castello del Belagaio - 48 min drive
Getting around
- Civitella Paganico Station - 19 min drive
- Pisa (PSA-Galileo Galilei) - 125 min drive
Restaurants
- L'Imposto — 6 min drive
- Bar Ristorante da Sandra e Barbara — 9 min drive
- La Locanda del Ponte — 10 min drive
- Bar Il Doccio — 11 min drive
- Locanda nel Cassero — 18 min drive
About this property
Property amenities
Internet
- Available in some public areas: Free wired Internet
Parking and public transport
- Free self parking
Food and drink
- 1 poolside bar
Things to do
- Full-service spa
- Hot springs
- Indoor pool
- Sauna
- Seasonal outdoor pool
- Hot tub
- Steam room
Family friendly
- Indoor pool
- Seasonal outdoor pool
Conveniences
- Front-desk safe
Guest services
- 24-hour front desk
- Daily housekeeping
- Porter
Business services
- 24-hour business centre
- 3 meeting rooms
- Conference centre
Outdoors
- Garden
- Rooftop terrace
Spa
- 2 hot springs
- 8 treatment rooms
- Body scrubs
- Body treatments
- Couples treatment room(s)
- Facials
- Hot springs/mineral springs
- Hot springs open from 10:00 AM to 7:00 PM
- Manicures and pedicures
- Massage - sports
- Massage/treatment rooms
- Sauna
- Spa open daily
- Hot tub
- Steam room
- Turkish bath/hammam
More
- Smoke-free property
Room amenities
More
- Phone
Nearby things to do
Activities
- Golf
- Mountain biking
- Rafting
- Scooter/moped hire
- Liked: Cleanliness, staff & service, room comfort
Overrated for a 5 Star hotel
For a five star hotel there was no 24hr room service. Bar closed at midnight. Breakfast was very basic with limited choices. If you wanted a boiled egg that would cost you an extra 5 euros because it’s not included in the breakfast buffet. For dinner the quality of food was sub standard for 5 star hotel. The food looks and taste as if it was microwaved for charging at 5 star prices. Staff was very helpful and pleasant but all in all I don’t think this should be 5 star hotel and should have their star rating reviewed.
Stayed 7 nights in Aug 2018
- Liked: Cleanliness, staff & service
Very nice hotel. Staff were extremely friendly. Our disappointment is that they turn off the air conditioning at night and recirculate the outdoor air. It’s just not comfortable enough for sleeping. Also the WiFi in the bedroom is very weak to non functional. It’s too bad because it’s a beautiful hotel, beautiful rooms and great and tranquil setting. However because of the air conditioning we will not be staying there again
Stayed 3 nights in Aug 2018
- Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018
- Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It's a wonderful hotel, we had a juinor suite which this time overlooked the other side of the hotel away from the road. The spa was lovely we used it nearly every day and some days we had the indoor pools to ourselves. The last time we where there was last year in October. We had breakfast on the outdoor terrace which was really lovely.
Stayed 5 nights in Jun 2018