Ratings based on 342 Verified Reviews

4.0 out of 5
89% of guests recommend
4.1 Room cleanliness
4.2 Service & staff
3.6 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveller from Norfolk UK

Nice hotel close to old town

Posted 23-Aug-2017
We had an amazing time in Valencia, Hotel Staff was very pleasant and helpful at all times at the reception desk as well as cleaning and breakfast staff. The location of the hotel is perfect for sightseeing and shopping. The sea site is around 20 min by bike, which you can have from the hotel or rent for €9 from the shop just two minutes walk from the hotel.
Comment from Hotel Management
24-Aug-2017 by Agustín Signoli Front Desk Manager, Hotel Management
Dear Natalia, Thank you for sharing your experience with us. We couldn't be happier to know that the hotel loaction, as well as the staff, breakfast, and cleaning service have met your expectations. It wa sa pleasure having you as our guest, and we hope to see you again soon, if the future holds. Thank you once again, Kind regards, Luis Martins Front Desk Department
5 out of 5
Recommended
for Everyone
by A verified traveller from Canada

Quaint hotel in fantastic location

Posted 04-Aug-2017
We loved our stay at Petit Palace. It was very comfortable and very quiet. The staff were incredibly helpful, and even made some phone calls back to Barcelona for us as our Spanish isn't the greatest. This hotel is the perfect distance from all amenities, including multiple restaurants and a bus stop within 3 minutes walk for the double decker Tour Bus. The only bummer was not having any parking, and the nearest parking lot was located in Plaza de la Reina and was very pricey (as was most parking in Spain). We had a great stay!
Comment from Hotel Management
05-Aug-2017 by Luis Martins, Hotel Management
Dear Stephanie, Thank you so much for your kind review. We are so pleased to read that our helpful and friendly staff really impressed you along with our city centre location. We pride ourselves on our team here who are at hand to offer the best welcome and stay to all our guests and we are glad to have exceeded your expectations We hope to see you again soon. Kindest regards, Luis Martins
4 out of 5
by A verified traveller

Posted 11-Jun-2017 on Hotels
Comment from Hotel Management
16-Jun-2017 by Salvador, Hotel Management
THANK YOU VERY MUCH FOR YOUR VALUATION....!!! HOPE TO SEE YOU NEXT TIME. KINDEST REGARDS, AGUSTÍN SIGNOLI FRONT DESK MANAGER
5 out of 5
Recommended
for Everyone
by A verified traveller from Kitchener, ON, Canada

Beautiful hotel in a great location!

Posted 24-May-2017
We LOVED our experience at Petit Palace! The pictures online are 100% accurate and the staff was so friendly and so professional. I can't even begin to describe just how friendly the staff was (makes the experience that much more pleasant). The rooms were spacious, modern, and clean with all of the amenities one needs. It's within walking distance of most of the city's main attractions (with the exception of the beach and la ciudad de artes y ciencias). Also, it's about a 15min walk from the Joaquin Sorolla bus station. Plenty of great restaurants and cafe's within 5 minute walking distance. I love Valencia for their abundance of coffee shops and bakeries! I highly recommend book your stay at Petit Palace!
Comment from Hotel Management
27-May-2017 by Agustín Signoli Front Desk Manager, Hotel Management
Dear Brem, Thank you for taking the time to share your impressions following your recent experience at the Petit Palace Bristol. ( Which by the way, it is now called Petit Palace Plaza de la Reina ). Your glowing comments are greatly appreciated. I am delighted to see that you enjoyed the surrounding area, as well as the staff friendliness and services, and hotel room amenities. Reading such lovely words makes me very proud of our achievements. I will of course pass on your lovely comments to all of the staff, who I am sure will appreciate reading this review. I look forward to welcoming you back in the not-too-distant future. Kindest regards, Agustin Signoli Front Desk Manager
3 out of 5
Recommended
for Everyone
by A verified traveller from New York

Good hotel in the best location in valencia

Posted 11-May-2017
The hotel I located in a lively and historical part of town with lots of cafes, restaurants and bakeries around. Minutes walk can take to many historical buildings and cathedrals.
Comment from Hotel Management
12-May-2017 by Agustín Signoli Front Desk Manager, Hotel Management
Dear Hussein, We appreciate the feedback regarding your stay, and we are thrilled that our location have met and exceed all your needs! We hope that everything was up to your expectations at the Petit Palace Bristol Hotel, and we hope to see you again soon, if teh future holds. Thank you, Kind regards, Agustin Signoli Front Desk Manager
5 out of 5
by Sung

Posted 21-Mar-2017 on Hotels
Comment from Hotel Management
29-Mar-2017 by General Manager, Hotel Management
Thank you Sung...!!! Hope to see you soon. Best regards, Agustín Signoli Front Desk Manager
5 out of 5
by Ian

Excellent location, friendly staff and great value

Posted 09-Mar-2017 on Hotels
An excellent location, 10 minutes from Colon metro station which connects to the airport and within easy walking distance of most of the museums, art galleries, historic buildings and other sites to visit. Contemporary décor, a little on the minimalist side. Friendly, helpful and welcoming staff. A good buffet with a good cold food selection, though limited hot food selection.
Comment from Hotel Management
27-Mar-2017 by Salvador, Hotel Management
Dear Ian c, One of the things we like the most, is to hear from our customers and that they have enjoyed their holidays. It certainly makes us truly happy. I cannot thank you enough for the excellent rating and for the lovely comments. We couldn't be happier to hear that you have enjoyed Valencia, and felt welcomed during your stay, as our goal is to make each and every guest's holiday enjoyable as possible. It is very fulfilling to hear that you have enjoyed our breakfast, the rooms and the staff's service. It was a pleasure having you as our guests at the Petit Palace Bristol, and we are always looking forward to seeing you again. Thank you for sharing such lovely experience with us, and for the excellent evaluation. Kindest regards, Agustin Signoli Front Desk Manager
4 out of 5
Recommended
for Everyone
by A verified traveller from Brughton Uk

Great find

Posted 09-Mar-2017
Hotel Petit Palace Bristol is a great hotel, it's a perfectly located newley furbished hotel in a central part of the old town of Valencia. The staff were always really helpful and very friendly. We didn't have breakfast at the hotel restaurant it looked good though. We thought the charge for breakfast was a bit expensive so chose to eat at local eating places of which there are many. The room was a good size comfortable and clean. Hotel is ideally placed for eating out, museums, shopping and generally exploring the delights of Valencia. We would definately stay there again. Thank you to everyone at the hotel who made our stay so enjoyable.
Comment from Hotel Management
10-Mar-2017 by Agustín Signoli, Hotel Management
Dear Janet, It is very fulfilling to read such great comments. We couldn't be happier to see that you have enjoyed your stay and the staff was friendly and helpful during your stay with us. Sorry that the breakfast seemed a bit expensive to you, being a buffet it's all you can eat basis, however, guest are still welcome o have a cup of tea/coffee and eat something, and simply pay it separately. We apologise if you didn't get the right information upon arrival. It certainly was a pleasure to have you as our guest at the Petit Palace Bristol Hotel. Thank you for sharing this experience with us, and we hope to see you again soon, if the furture holds. Kindest regards, Agustin Signoli, Front Desk Manager
4 out of 5
Recommended
for Everyone
by A verified traveller

Great staff, location and breakfast spread.

Posted 05-Mar-2017
The hotel was centrally located. The staff was pleasant and helpful with whatever we needed. Good breakfast was included with the room. The rooms were little on the small side but adequate and very clean.
Comment from Hotel Management
06-Mar-2017 by Agustín Signoli, Hotel Management
Dear Guest, We appreciate very much your dedication to share and evaluate your experience with us. It is a pleasure to us, that you have enjoyed the hotel location, as well as the breakfast and staff's service. The hotel as different size rooms, some exterior and some interior, by contacting us at the front desk we would happily check availability for a possible room change. It was a pleasure having you at the Petit Palace Bristol, We hope to see you again soon, if the future holds, Kind regards, Agustin Signoli Front Desk Manager
4 out of 5
by louise

Great location, service superb

Posted 05-Mar-2017 on Hotels
Service was superb, could not have been more helpful. Lovely location, would recommend to anyone wanting to stay in old quarter of Valencia. Historic sights all walkable. Didn't eat there so can't comment on breakfast etc.
Comment from Hotel Management
28-Mar-2017 by Salvador, Hotel Management
Dear Louise, Thank you for sparing a few minutes of your time to share your experience with us. We're glad to hear that you have enjoyed our location, as well as the staff's services. Our goal is to make each and every guest's holiday enjoyable as possible, we certainly are very happy to have acomplished that for you. It was a pleasure having you as our guest at the Petit Palace Bristol, and we surely hope to see you again soon, if the future holds. Kindest regards, Agustin Signoli, Front Desk Manager