Dear Simon,Thanks for this great review! I am happy to hear that your stay was great and I hope to see you soon for another great experience!Kind Regards,Pierluigi

Dear Taina,Thanks for your review. I am sorry to hear that your stay was disappointing. Our team at Front Desk is 24/7 and always happy to assist you with your enquiries. I hope they gave you assistance. I am confident this situation will not occur again in the future, and I hope to welcome you back to show you the true standards of our property.Sincerely,Pierluigi

Dear Camilla,Thanks for this review. I am glad to hear that your experience was nice and I am sorry to hear that you found the room disappointing. Unfortunately, not all our categories feature a minibar as no essential requirement for our rooms, and the team at the front desk is always happy to assist you with your enquiries. Regardless, I hope to welcome you back for another pleasant experience in London.Kind Regards,Pierluigi

Dear Hegli, Thank you for your valuable feedback. It is my pleasure to hear that you had wonderful stay with us. Thank you for such a score. We are looking forward to seeing you soon.

Dear Karen. Thank you for your feedback. I am happy to hear that you enjoyed our fantastic location. We are looking forward to seeing you soon. Kind regards, Natallia

Dear DuaneI am delighted that the team went out of their way and contributed to a great stay in London.

Dear AndrewIt is great to read that you had an enjoyable stay with us and we look forward to welcoming you back in the near future!Kind of regards

Dear Marcela,Thanks for your review. I am glad to hear that you enjoyed our location. However, I am sorry to hear that the staff was not up to standards, and I hope to welcome you back to show you the real standards of our team.Kind Regards,Pierluigi

Dear John,Thanks for your superb score! I am happy to hear that you enjoyed our amazing location, and we look forward to welcoming you back for another exceptional experience.Kind Regards,Pierluigi

Thank you for your feedback. I am happy to hear that you enjoyed our fantastic location. We are looking forward to seeing you soon. Kind regards, Natallia

Dear Lucy Thank you for your staying at Thistle Piccadilly HotelI am great to hear that you found the hotels location so convenient during your visit to London.I am sorry that we did not meet all of your expectations.

Dear Vansessa, We really appreciate you for your valuable feedback. it is my pleasure that your found our location in great and convenient place. Specially, you enjoy our room facilities. It is great to hear that you are willingly come back once again. We are looking forward seeing you soon. Best regards, Md Didar Alam

Dear Darren, We really appreciate you for your valuable feedback. it is my pleasure that your found our location in great and convenient place. Specially, you liked the size of the room and bed. I am really happy to hear that you are willingly to come back to have another stay with us. We are looking forward seeing you soon. Best regards, Md Didar Alam

Dear Juliet, We really appreciate you for your valuable feedback. it is my pleasure that your found our location in great and convenient place and your also found our staffs very friendly. We always try our best to deliver standard customer service to our guest to sure they are happy staying with us. I am really apologized to hear that the room and food quality were not up to the mark. Please accept my sincere apologies for the inconvenience. I have taken a note of your feedback and share with management so that we can bring changes in future. I will appreciate you if you come back once again to stay with us and we will of course try our best to make your stay memorable on this occasion. We are looking forward seeing you soon. Best regards, Md Didar Alam

Dear Pamela, Thank you so much for your time to write your feedback regarding your stay with us at Thistle Piccadilly. It is my pleasure to hear that you had wonderful stay with us. Specifically, you liked the room and the amenities inside the room. And you found our hotel in convenient place where all facilities are nearby your hand. It is great to hear that our staff was amazing. We will appreciate you if you come back again and get another superior experience with us. We cannot wait to see you with us once again. Best regards,Md Didar Alam

Dear David, Thank you for your valuable feedback. It is really great to hear that you found our location in great and convenient place. We will appreciate if you come back once again to have another great experience with us. We are looking forward to seeing you soon. Best regards, Md Didar Alam

Dear Guest, We really appreciate for your valuable feedback regarding your recent stay with us at Thistle Piccadilly. I am glad to read that you had a great stay with us and that you were happy with the hospitality of the team. It is always a pleasure knowing that our guests are satisfied with our services and facilities.We look forward to welcoming you back to the hotel many times again in the future.Best regards, Md Didar Alam

Dear A, We really appreciate your for your time to provide your valuable feedback regarding your recent stay with us at Thistle Piccadilly. I regretfully feel sorry that you did not enjoy your stay with us. Specially, you had to face maintenance issue during your stay. Please accept my sincere apologies for the inconveniences caused. On top of that, regarding the advertisement on our website about bar, I have already taken a note and will pass it to higher management to resolve the issue. I will appreciate you if you give us another chance to meet your expectation. We are looking forward to seeing you soon.

Dear David, We really appreciate for your valuable feedback regarding your recent stay with us at Thistle Piccadilly. I am glad to read that you had a great stay with us and that you were happy with the hospitality of the team. It is always a pleasure knowing that our guests are satisfied with our services and facilities.We look forward to welcoming you back to the hotel many times again in the future.Best regards, Md Didar Alam

Dear DavidIt is great to read that you had an enjoyable stay with us and we look forward to welcoming you back in the near future!

Dear ChristineIt is great to read that you had an enjoyable stay with us and we look forward to welcoming you back in the near future!

Dear MeghanIt is great to read that you had an enjoyable stay with us and we look forward to welcoming you back in the near future!

Dear Yvonne Thank you for stay at thistle Piccadilly hotel I am delighted to read that you found the hotel location so convenient during your visit to London.

Dear GuestI am delighted that the team went out of their way and contributed to a great stay in London.

Dear Danielle,Thank you for taking the time to share your wonderful experience with us! We're delighted to hear that you found our accommodations quiet, clean, and conducive to a good night's sleep. It was our pleasure to assist in ensuring your comfort by re-accommodating your room away from the elevator. We value your loyalty as a Gold member and are thrilled that you enjoyed the VIP upgraded room. We look forward to welcoming you back for another exceptional stay in the future.Warm regardsL/Ourafil Management Team

Dear Magali,Thank you for your fantastic review! We're thrilled that you found our hotel's location convenient and our facilities clean. It's delightful to know that our staff, particularly Ashmid, left such a positive impression by providing exceptional service and a complimentary breakfast to enhance your stay. We're honored by your loyalty and can't wait to welcome you back for another wonderful experience during your next visit to London.Warm regardsL/Ourafil Management Team

Dear Sian,Thank you for your review of your stay at Thistle Piccadilly. I am sorry to read that you had a less than satisfactory experience and apologise for any inconvenience caused. We will take your feedback on board and address these issues to ensure the standard does not fall short again.If you would be willing to return, please contact us directly and we will do our best to ensure your stay is a better one.

Dear Dana, Thank you for your review of your stay at Thistle Piccadilly.I am sorry to read that you had a less than satisfactory experience and apologise for any inconvenience caused. We will take your feedback on board and address these issues to ensure the standard does not fall short again.If you would be willing to return, please contact us directly and we will do our best to ensure your stay is a better one.Best regards, Md Didar Alam

Dear Jonathan , Thank you for your kind words and positive feedback! We are delighted to hear that you enjoyed your stay at our hotel. Our team takes great pride in providing clean rooms, convenient amenities, and excellent service. We are pleased to know that our central location and friendly front desk staff contributed to a positive experience during your visit.We appreciate your feedback and look forward to welcoming you back on your next trip.Warm regards,Kind regardsL/Ourafil Management Team

Dear Alexander , Thank you for taking the time to share your positive feedback about your stay at our London hotel. We're thrilled to hear that you enjoyed our great location, convenient amenities, and the delicious breakfast we offer. We're delighted to know that you found our hotel quiet at night despite being in the heart of London.We appreciate your kind words, and we hope to welcome you back for another enjoyable stay in the future. Warm regardsL/Ourafil Management Team

Dear Dominique , Thank you for taking the time to share your feedback with us. We genuinely appreciate your honest review and are grateful for your kind words about our staff. We're sorry to hear about the issues you experienced during your stay. Please accept our sincere apologies for the inconvenience caused by the condition of the room and the discomfort of the bed. We take your comments seriously and will use them to improve the quality of our accommodations.Regarding the disturbance from the adjoining building, we deeply regret the disruption to your sleep. We understand how important a restful night is, and we are working diligently to address this matter to ensure it does not happen again in the future.Your feedback is invaluable to us, and we hope to have the opportunity to welcome you back in the future, providing you with a much-improved experience.Kind regards L/Ourafil Reception Manager

Dear guest ,Thank you for taking the time to share your feedback with us. We genuinely appreciate your honest opinion, and we sincerely apologize for the disappointing experience you had during your stay. Your comments are valuable to us as they help us identify areas for improvement.We deeply regret to hear that you found our facilities lacking and experienced issues with the room's cleanliness and odour. Please be assured that we take your concerns seriously, and we will be investigating the problems you mentioned to ensure they are promptly addressed.At our hotel, we strive to provide a pleasant and comfortable stay for all our guests, and it is disheartening to learn that we fell short of your expectations. We would like to express our sincerest apologies for not meeting your standards.We genuinely value your feedback, and we will use it constructively to make necessary improvements.Thank you again for bringing these matters to our attention.Kind regardsL/Ourafil Reception Manager

Dear Philip , Thank you for taking the time to share your positive experience with us! We are delighted to hear that you enjoyed our hotel's convenient location, just a stone's throw away from Covent Garden and Trafalgar Square. It's great to know that our central location added value to your stay, making it easy for you to explore the nearby attractions.We appreciate your kind words and hope to have the pleasure of welcoming you back for another enjoyable stay in the future.Kind regards L/OurafilReception Manager

Dear David , Thank you for taking the time to leave your feedback and giving us a 6 out of 10 rating. We appreciate your honesty and value your input. We're always striving to improve our services, and your comments are valuable in helping us identify areas where we can do better.We want to ensure your next stay exceeds your expectations.Kind regards L/Ourafil Reception Manager

Dear Christopher,Thank you for your kind words! We're thrilled to hear that you enjoyed our property's excellent location and found our staff pleasant. We appreciate your positive feedback and hope to welcome you back for another enjoyable stay in the future.Kind regards L/OurafilReception Manager

Dear Mehmet , Thank you for taking the time to share your feedback with us. We're delighted to hear that you appreciated our great location and the friendly demeanour of our front desk team. Your comments about the room condition and breakfast options are duly noted, and we will certainly use them to improve our services. We value your input, and your suggestions will help us enhance the guest experience.We hope to have the opportunity to welcome you back in the future and provide you with an even better stay.Kind regards L/OurafilReception Manager

Dear Susan:Thank you for choosing Thistle Piccadilly hotel for your stay.Your positive review serves as a great motivator for our team. It is through feedback like yours that we continue to improve and strive for excellence. We are glad to hear that Front Desk and housekeeping staff was helpful. We genuinely value your opinion and consider your satisfaction to be our top priority.We look forward to welcoming you back and providing you with another great experience in the future.Thank you once again for choosing Thistle Piccadilly Hotel.Thanks & regards !Front Office Cluster Duty ManagerAsif Saleem

Dear Christopher:Thank you for taking the time to share your feedback regarding your recent stay at Thistle Piccadilly Hotel. We sincerely appreciate your valuable insights as they help us continuously improve our services and offerings. Your satisfaction is of utmost importance to us, and we deeply regret any inconvenience you may have experienced during your stay.Please accept our sincerest apologies for any discomfort or frustration this may have caused you. Rest assured, we are taking your feedback seriously and are actively working on addressing this matter to ensure that it doesn't occur in the future. Our goal is to provide each guest with a seamless and enjoyable experience, and we're committed to making the necessary improvements.Once again, thank you for choosing Thistle Piccadilly Hotel for your stay, and we hope to have the opportunity to welcome you back in the future. We are dedicated to ensuring that your next experience with us exceeds your expectations.Thanks & regards !Front Office Cluster Duty Manager Asif Saleem

Dear Robert:Thank you for choosing Thistle Piccadilly hotel for your stay.Your positive review serves as a great motivator for our team. It is through feedback like yours that we continue to improve and strive for excellence. We genuinely value your opinion and consider your satisfaction to be our top priority.Please accept our sincerest apologies for any discomfort or frustration this may have caused you. Rest assured, we are taking your feedback seriously and are actively working on addressing this matter to ensure that it doesn't occur in the future. Our goal is to provide each guest with a seamless and enjoyable experience, and we're committed to making the necessary improvements.We look forward to welcoming you back and providing you with another great experience in the future.Thank you once again for choosing Thistle Piccadilly Hotel.Thanks & regards !Front Office Cluster Duty ManagerAsif Saleem

Dear Derek , Thank you for your positive 4 out of 5 rating! We are thrilled to hear that you enjoyed your stay at our hotel. Your feedback is invaluable, and we appreciate your time in sharing your experience. We are committed to making your future stays even more delightful. We look forward to welcoming you back soon!Kind regards L/Ourafil Reception Manager

Dear Carrie , Thank you for sharing your feedback about your recent stay with us. We appreciate your kind words about our staff, and I want to personally apologize for the incident with our night receptionist. We take such matters seriously and will address this issue to ensure it doesn't happen again in the future.We're glad to hear that you enjoyed the lovely view from our junior suite, although we sincerely regret the inconvenience caused by the issues in the shower. Your concerns have been noted, and we will work diligently to rectify these problems promptly to ensure a more comfortable stay for our guests.On a positive note, we're thrilled to hear that you enjoyed our excellent breakfast, and that Cyril made your dining experience delightful. We are indeed fortunate to have him on our team.Thank you for choosing to stay with us, and we hope to welcome you back for an improved experience in the future. Warm regardsL/OurafilManagement Team

Dear Bruce,Thank you for your review. We appreciate your feedback and are glad to hear that you found your stay in London to be satisfactory. We hope to welcome you back in the future for an even better experience.Kind regards Muhammed Ashmid Reception Manager

Dear George ,Thank you for choosing to stay with us and for taking the time to leave a rating. We appreciate your feedback and are pleased to see that you had a positive experience overall. We hope to have the opportunity to welcome you back for an even better stay.Kind regards L/Ourafil Reception Manager

Dear Philippe,Thank you for sharing your feedback with us. We truly value your input, and we apologize for any inconvenience you experienced during your stay. We take your comments seriously and will address them with our team to ensure a more welcoming and pleasant experience for all our guests. We appreciate your patronage and hope to have the opportunity to welcome you back in the future.Kind regards Lounes Ourafil Reception Manager

Dear Maureen,Thank you for sharing your rating and feedback. We're thrilled to hear that you found our location excellent!We look forward to welcoming you back in the future.Kind regards Lounes OurafilReception manager

Dear Marinus,Thank you for sharing your experience, and we sincerely apologize for the inconveniences you faced during your stay with us. We deeply regret the miscommunication regarding your reservation and the difficulty you had reaching our front desk.However, we're pleased to hear that once the issue was acknowledged, our team was able to assist you effectively and provide you with a comfortable room at our sister property near Trafalgar Square. Your kind words about our service recovery efforts mean a lot to us.We value your feedback as it helps us identify areas for improvement, particularly in communication with our central reservations. We hope you'll consider staying with us again, and we'll ensure your next visit is nothing short of exceptional.Kind regards Lounes Ourafil Reception Manager

Dear Leslie , Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you enjoyed our hotel's excellent location and had a positive stay with us. Our team is overjoyed to know that you found them super friendly and helpful, and we're delighted that your check-in experience was the fastest you've ever had.Your kind words mean a lot to us, and we truly appreciate your feedback. It was a pleasure having you as our guest, and we hope to welcome you back again for another exceptional stay.Kind regards Management Team

Thank you.

Dear Margaret, Thank you so much for your feedback regarding your recent stay with us at Thistle Piccadilly.We always strive to deliver the best experience to our guests and I am pleased to know that you had an good stay with us. It is our guest's valued comments, based on their individual experience, that assist us in continually improving our service standards so thank you again for taking the time to provide us with feedback. We greatly look forward to welcoming you back in the not too distant future.Kind RegardsOnkar ChaphekarReception Manager