Ratings based on 7,969 verified reviews

3.9 out of 5
79% of guests recommend
4.1 Room cleanliness
4.1 Service & staff
3.8 Room comfort
3.8 Hotel condition
Expedia-verified reviews
4 out of 5
by a verified traveller

Posted 22-Sep-2019
Nice, straightforward place. Staff friendly. Room had lightbulbs that didn’t work and had to wire tv myself.
1 out of 5
by a verified traveller

Posted 22-Sep-2019
The hotel is so old and run down it should not be a Hilton. Tear it down
2 out of 5
by a verified traveller from Lagos

Posted 22-Sep-2019
The hotel is in a very poor condition. For a Hilton brand to be that deteriorated, I am disappointed.
2 out of 5
by a verified traveller from Brisbane, Australia

Posted 21-Sep-2019
The property was old and dated. Massively understaffed. Ended up giving up waiting to get served at the bar, while someone stood there cleaning glasses. Staff knocked on my door many times in a day and in some cases earlier than 10am and didn't speak english so couldn't communicate. Vacuum cleaners left in halls repaired with duct tape - just didn't seem like a typical Hilton property. They should rename it to one of their lower quality brands.
4 out of 5
by a verified traveller

This traveller left a rating score only Posted 19-Sep-2019
4 out of 5
by a verified traveller

This traveller left a rating score only Posted 17-Sep-2019
1 out of 5
by a verified traveller

Posted 16-Sep-2019
hotel and room generally unclean especially the bathroom and in need of an update. Air conditioning didn't work properly despite calling reception several times. Had to change the room key about 4 times, Bed was really uncomfortable along with the pillows. Massively disappointed and got hosed over £300/night for the privilege.
2 out of 5
by a verified traveller

Posted 14-Sep-2019
Rooms are old, outdates, carpets dirty, bathroom tiles cracked! Doesn’t meet Hilton standards!
3 out of 5
by a verified traveller

This traveller left a rating score only Posted 13-Sep-2019
4 out of 5
by a verified traveller

Posted 08-Sep-2019
The location was excellent! Staff was wonderful and very helpful. The only low points were the actual conditions of the hotel, the wall paper was curling up and just Seemed very old. But the one thing that hey have to change are the beds, they are very old and uncomfortable. I had to change my room since the bed had a house indent in the middle and I can feel the frame. Second room wasn’t that great ether, still had a indent in the bed and definitely needed to be changed but was at least bearable.