Ratings based on 156 verified reviews

4.9 out of 5
85% of guests recommend
5.0 Room cleanliness
4.8 Service & staff
4.9 Room comfort
4.9 Hotel condition
Expedia-verified reviews
5 out of 5
by a verified traveller from Calgary

Posted 21-Oct-2018
Fabulous and modern decore, wonderful location, terrific room with lots of space, exceptional bathroom, great amenities Looking forward to coming back
Comment from Hotel Management
05-Nov-2018 by Laura Sharpe, General Manager , Hotel Management
Thank you for your lovely comments
5 out of 5
by a verified traveller

Posted 30-Sep-2018
Comment from Hotel Management
18-Oct-2018 by Laura Sharpe, General Manager , Hotel Management
Thank you for your rating
4 out of 5
by a verified traveller from Los Angeles

Posted 11-Sep-2018
We very much liked the central location of the hotel a lively bar and restaurant and lots of fun
Comment from Hotel Management
25-Sep-2018 by Laura Sharpe, General Manager , Hotel Management
Thank you for your lovely comments
5 out of 5
by a verified traveller from Cayman Islands

Posted 14-Aug-2018
Great combination of location, décor, comfort and facilities. Very family friendly; they make an effort to give young children special attention.
Comment from Hotel Management
16-Aug-2018 by Laura Sharpe, General Manager , Hotel Management
Thank you for your comments
5 out of 5
by a verified traveller

Posted 06-Aug-2018 on Hotels
Comment from Hotel Management
16-Aug-2018 by Laura Sharpe, General Manager , Hotel Management
Thanks You
4 out of 5
by a verified traveller from Alderley Edge, Cheshire, UK

Posted 14-Jun-2018
Excellent central London location in a stylish hotel with beautiful decor. However for the price paid I’d have expected a television in the room that didn’t have a consistently poor/intermittent signal and would also have hoped for a kettle with coffee and tea making facilities - surprisingly absent despite the very well stocked mini-bar.
Comment from Hotel Management
18-Jun-2018 by Laura Sharpe, General Manager , Hotel Management
Thank you for your rating and feedback, I hope we can welcome you back to Ham Yard soon
5 out of 5
by a verified traveller

Posted 22-May-2018
PHENOMENAL. That is really the best way to describe our stay at this beautiful hotel. Beyond it's beautiful decor and close attention to detail, the service and hospitality was top notch. We enjoyed spending time on the hotel grounds, and wish we would have had a chance to visit the spa and eat at the restaurants. I highly recommend taking advantage of all the hotel has to offer- I will make sure to do so when I return. On a more detailed note- my brother was sick during our stay, and the hotel went out of their way to make sure he was ok and had everything he needed. Everyone from the concierge, to the doormen and restaurant staff were personable and friendly. My only con (if I had to come up with one) is that the hotel rooms did not have automatic curtains or blinds, they had to be wound by hand, which was only hard because they are so heavy. Thank you again for a lovely stay!
Comment from Hotel Management
23-May-2018 by Laura Sharpe , Hotel Management
Thank you for your wonderful comments we hope we can welcome you back soon
5 out of 5
by a verified traveller

Posted 12-May-2018 on Hotels
Comment from Hotel Management
16-May-2018 by Laura Sharpe, General Manager , Hotel Management
Thank you for your rating
5 out of 5
Recommended
for Everyone
by a verified traveller from Canterbury

Classy Hotel

Posted 16-Apr-2018
Classy hotel, fab decor, top quality, immaculately clean, great attention to detail, relaxed and informal, great location close to Piccadilly Circus. 5 star service, friendly professional staff. Pricey but worth it.
Comment from Hotel Management
24-Apr-2018 by Laura Sharpe, General Manager , Hotel Management
Thank you for taking the time to write such a lovely review following your stay with us, we hope to welcome you back very soon Kind regards
5 out of 5
by a verified traveller

Lively trendy hotel

Posted 15-Apr-2018 on Hotels
Excellent lively trendy hotel. Great service, great location . Will be back
Comment from Hotel Management
24-Apr-2018 by Laura Sharpe, General Manager , Hotel Management
Thank you for taking the time to write such a lovely review following your stay with us, we hope to welcome you back very soon Kind regards