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Very welcoming, excellent room, nice food in the bar and tasty breakfast
A five min walk to Marble Arch yet set in a quiet street. Staff were friendly though there was a mix up with some chocolates erroneously delivered to our room they sorted it out quickly and nicely. The room was comfortable and quiet and had all we needed. Bath pillow was a good addition and luxurious ...
Stayed whilst visiting to see a show. Great location for walking and seeing the sights. Staff were lovely and very helpful with recommendations etc.
On arrival (Sunday 1st April) we were surprised that a £25 deposit was taken by card having paid the cost of our stay in advance. Whether this was hidden in the small print somewhere but we have not experienced this before. On leaving (Monday 2nd April) we were told by Reception that the deposit ...
Over all good experience, it has a very young feeling and clientele.
Everything perfect , except the mattress which tilted and had ridges on one side. But they upgraded us immediately for our second night. Staff friendly and helpful. Can’t wait to stay again!
Great location, great staff, great room and service
We stayed for one night as part of our honeymoon. The Welcome to the hotel was simply outstanding. Lucas and Mitchell from the hotel managed to secure a reservation at Hard Rock we missed due to traffic. The hotel even managed to arrange a last minute massage for my husband. All staff were very respectful ...
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