Disappointed last stay in Ireland.
Room run down, hairs (not ours) and mould in bath upon arrival. Bath chipped, cracked wall tiles.Staff issue so unprofessional at breakfast needed to complain. Matter resolved promptly by duty manager and outcome satisfactory. Asked young man at reception how to travel to Howth the next day. He told me train was delayed and expensive €40 for two, and said he had a friend who could drive us for a good price. I challenged information provided and he told me to catch the train. We did for less than €13 return for two and a travel time of 20 mins each way. Train on time! I question his work ethic whilst representing the hotel, not helpful. During our chat he took a call from a guest who was saying the air conditioning wasn't working in the room, and eye rolled and shook his head during that call. Overall a very average stay. Won't return.
Comment from Hotel Management
17-Aug-2017 by JT, Hotel Management
Dear Aileen, Thank you very much for sharing your comments on expedia. I would love to have the opportunity to discuss this further. Kindly contact us at the hotel and we will investigate this further.