Ratings based on 601 verified reviews

4.5 out of 5
90% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia-verified reviews
5 out of 5
by a verified traveller

Posted 14-Sep-2019
The front desk staff was very friendly. They helped to point out sights to see in Verona and they recommended great restaurants!
5 out of 5
by a verified traveller

This traveller left a rating score only Posted 09-Sep-2019
5 out of 5
by a verified traveller

Posted 30-Aug-2019
A comfortable, stylish, conveniently located hotel
Comment from Hotel Management
30-Aug-2019 by Staff, Hotel Management
Thank you very much for your kind feedback. Enjoy your stay!
4 out of 5
by a verified traveller

Posted 18-Aug-2019
Friendly and helpful staff at this updated hotel. Well situated for the train station and a short walk to the arena. Our family room for 3 was well appointed and spacious and decorated in a modern style. The lobby is a little old fashioned, but has an old school European charm. Overall a great base for sightseeing in Verona.
Comment from Hotel Management
19-Aug-2019 by tina, Hotel Management
Thank you for your appreciation
5 out of 5
by a verified traveller

Posted 17-Aug-2019
Well situated from Verona. Hotel was quite, room was bit small but good facilities. Breakfast was excellent and all staff friendly and helpful. Would be happy to go back again
Comment from Hotel Management
19-Aug-2019 by tina, Hotel Management
Great, so we are looking forward to see you soon
5 out of 5
by a verified traveller

Posted 18-Jul-2019
Excellent location. The breakfast buffet was also excellent. Staff were extremely attentive and kind
Comment from Hotel Management
19-Jul-2019 by tina, Hotel Management
Thank you very much for your kind review
5 out of 5
by a verified traveller

Posted 01-Jul-2019
Lovely classic older hotel - beautifully maintained, lovely amenities, great location. Vérona is a very small city, so everything is in easy walking distance. Great breakfast, too!
Comment from Hotel Management
19-Jul-2019 by tina, Hotel Management
thank you for your lovely review
5 out of 5
by a verified traveller

Wonderfull hotel and amazing staff

Posted 17-Jun-2019 on Hotels
We stayed 2 nights in this hotel and it is an exceptional experience. The room is big and the staff is nice and very helpful. To explain how wonderful experience it was; they got sleepers, shower kit and chocolates for my 2 year old boy. Then all the items within the minibar were for free. The cleanliness is the best between 4 other hotels i visited in Europe this summer.
Comment from Hotel Management
24-Jun-2019 by tina, Hotel Management
Thank you for your kind review.
5 out of 5
by a verified traveller

Posted 17-Jun-2019
Comment from Hotel Management
24-Jun-2019 by tina, Hotel Management
thank you very much
4 out of 5
by a verified traveller from Austin, Texas

Posted 01-Jun-2019
Overall it was nice but I was upset at checkout to find out my second night room rate was 2.5 times more expensive than quoted for the first night. Unexceptable!
Comment from Hotel Management
12-Jun-2019 by tina, Hotel Management
It is always difficult to explain to the guests that prices make them the market, the second night was twice as expensive because in the city there were important events such as the Elton John concert. Thanks very much for your review