Restaurant

Reviews of Delta Hotels by Marriott Cincinnati Sharonville

3 out of 5
Delta Hotels by Marriott Cincinnati Sharonville
11320 Chester Rd, Sharonville, OH

Reviews

8.8

Excellent

Rating 10 - Excellent. 108 out of 176 reviews" "
Rating 8 - Good. 43 out of 176 reviews" "
Rating 6 - Okay. 10 out of 176 reviews" "
Rating 4 - Poor. 7 out of 176 reviews" "
Rating 2 - Terrible. 8 out of 176 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

KEVIN

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Very clean and well maintained. The staff was very professional
Stayed 1 night in Mar 2024

10/10 Excellent

Zach

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Ernie on 8 Mar 2024
Hi Zach, We appreciate your feedback. Thank you for staying with us. Have a great day!

4/10 Poor

Brian

Travelled with family
Liked: Staff & service
The floor we stayed on was very noise. Doors slamming and hall way noise well passed midnight. Inside seamed recently remodeled but the out side needs a face lift.
Stayed 1 night in Mar 2024
Response from Ernie on 4 Mar 2024
Good afternoon Mr. Carson, Thank you for sharing your concerns regarding the noise issues you encountered during your stay. We apologize for the inconvenience caused by the disturbances from neighboring rooms.

10/10 Excellent

Kellie

Travelled with family, Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place and price!
Stayed 1 night in Feb 2024
Response from Ernie on 4 Mar 2024
Good afternoon, Thank you for your feedback, and thank you for staying with us.

8/10 Good

Lee

Liked: Cleanliness, staff & service, property conditions & facilities
Staff and property are excellent.
Stayed 1 night in Feb 2024
Response from E on 25 Feb 2024
Thank you for staying with us!

10/10 Excellent

Matthew

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is extremely friendly. Room is clean and tidy.
Stayed 1 night in Feb 2024
Response from E on 25 Feb 2024
Hi Matthew, Thank you for your feedback and for staying with us. We hope to have you stay again.Best wishes!

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from E on 25 Feb 2024
Hi, Thank you for your feedback and thank you for staying!Take care!

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Ernie on 21 Jan 2024
Thank you for taking the time to rate our hotel and thank you for staying with us. Take care!

10/10 Excellent

Kiana

Stayed 1 night in Dec 2023
Response from Ernie on 21 Jan 2024
We do appreciate you taking the time to rate our hotel. Thanks for staying. Take care!

10/10 Excellent

David

Travelled with family
Liked: Amenities
Great place, smelled great, very clean.
Stayed 1 night in Dec 2023
Response from Ernie on 21 Jan 2024
Thank you for rating our hotel and for the feedback. We appreciate you staying with us. Take care!

6/10 Okay

Diana, Columbus

Travelled with group
Liked: Cleanliness, staff & service, amenities
The staff was friendly and professional. Check in and out went smoothly. My room, however, smelled like a gym locker room. The pillows reeked of body odor. I placed a large bath towel over them so I could sleep, to no avail. The pillows need to be washed or replaced.
Stayed 1 night in Dec 2023
Response from Ernie on 11 Dec 2023
Hello, Thank you for your feedback. While we are glad to see that you enjoyed some aspects of your stay, it is disappointing to see that there were qualities that were not up to our standards. I will be sharing this information with our housekeeping department to ensure that this does not happen again in the future. Best wishes

6/10 Okay

Steven

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Restaurant pricing. Locatio of room from parki g and amenities,
Stayed 1 night in Nov 2023
Response from Ernie on 11 Dec 2023
Thank you for your feedback.

10/10 Excellent

Vinko

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Ernie on 11 Dec 2023
Thank you for staying with us and we appreciate the feedback.

2/10 Terrible

Ravyn

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Horrible
Stayed 1 night in Nov 2023
Response from Ernie on 11 Dec 2023
We appreciate the feedback, although, we are sorry to see that you did not have a great experience with the hotel. Hopefully in the future, you will have a better experience.

8/10 Good

Bethany

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Ernie on 11 Dec 2023
Thank you for your feedback and thank you for staying with us.

10/10 Excellent

deana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent choice!
Stayed 1 night in Oct 2023
Response from Ernie on 11 Dec 2023
Thank you for staying and for your feedback.

8/10 Good

Edvin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023

10/10 Excellent

Travis

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly Recommended
I was pleasantly surprised by the size, amenities, and comfort of my suite. The hotel is clean, the staff is very friendly, the bed is comfortable, and everything is excellent. I would highly recommend this hotel.
Stayed 2 nights in Oct 2023
Response from Ernie on 11 Dec 2023
Good afternoon, We are extremely happy that you enjoyed your time with us. Thank you for your positive words and your recommendation of our hotel. We hope to see you again. Best wishes,

10/10 Excellent

Christal, Norristown

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel… very clean… modern rooms… lots of parking (free)… plenty of dining options in the area
Stayed 3 nights in Sep 2023

10/10 Excellent

Mathew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Dominique

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently had a weekend getaway with my husband.This hotel was wonderful,clean,and updated. We will definitely be back again .
Stayed 2 nights in Sep 2023
Response from Ernie on 5 Sept 2023
Hi, Thank you for your feedback and thank you so much for staying with us.

10/10 Excellent

Matteo

Liked: Cleanliness, staff & service, property conditions & facilities
Great overall. will definitly recommend.
Stayed 3 nights in Aug 2023
Response from Ernie on 5 Sept 2023
Hi, Thank you for staying with us.

10/10 Excellent

Bernardo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2023
Response from E on 5 Sept 2023
Thank you for your feedback.

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was great staff was lovely and just relaxing
Stayed 4 nights in Aug 2023
Response from E on 5 Sept 2023
Hello, Thank you for staying with us and thank you for your feedback.

8/10 Good

Everlean

Stayed 3 nights in Aug 2023
Response from E on 5 Sept 2023
Thank you for your feedback.

6/10 Okay

Kimberly

Travelled with family and small children
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
This hotel was very nice inside, however, when we entered our rooms, it looked like the floors had not been swept or mopped well. We also chose this hotel based on it having a pool and starbucks downstairs. The pool was not open, they said it needed a repair (they said it had been closed for 10 days, yet we were not notified ahead of time, it wasnt on their website, and we were not given any sort of compensation for the inconvenience) and the first morning, starbucks was closed because "the girl called off," and apparently they didnt call anyone else in. Starbucks also didnt offer anything but hot or iced coffee and snacks, nothing blended. The ladies at the front desk were nice for the most part, and did bring more linens when we called down.
Stayed 3 nights in Jul 2023

10/10 Excellent

Robert J

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value
Stayed 1 night in Jul 2023
Response from Ernie on 26 Jul 2023
Thank you for staying with us. We appreciate your feedback.

4/10 Poor

Thomas

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Beware
Room had been smoked in. Hallways were hot. Fridge didn’t work.
Stayed 1 night in Jul 2023
Response from E on 26 Jul 2023
Thank you for your feedback. We will definitely share this information and work to make this a better experience next time.

2/10 Terrible

christina

Stayed 1 night in Jul 2023
Response from E. on 26 Jul 2023
Thank you for your feedback.

10/10 Excellent

mary

Stayed 1 night in Jul 2023
Response from Ernie. on 5 Sept 2023
Hello, Thank you for staying with us and thank you for your feedback.

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities
Room was a normal hotel room. Trash cans could be larger. There were some dirty marks on the walls. Staff was great, pool was clean but ran out of towels. Our floor was quite loud.
Stayed 2 nights in Jul 2023
Response from E on 26 Jul 2023
Thank you for your feedback. We will definitely share this information so that we can work to make it a better experience in the future.

8/10 Good

Dawn

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023
Response from Ernie on 27 Jun 2023
Thank you for your feedback and thanks for staying with us.

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023
Response from Ernie on 27 Jun 2023
We appreciate the feedback. Thanks for staying with us.

10/10 Excellent

Laverne

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and friendly
Stayed 1 night in Jun 2023
Response from Ernie on 27 Jun 2023
Thanks for staying with us. We appreciate the feedback.

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
Na
Stayed 1 night in Jun 2023
Response from Ernie on 27 Jun 2023
Thanks for staying with us. We appreciate the feedback.

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities
Clean recently remodeled rooms.
Stayed 1 night in Jun 2023
Response from Ernie on 27 Jun 2023
We appreciate the feedback. Thanks for staying with us.

10/10 Excellent

Kasi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2023
Response from Ernie on 27 Jun 2023
We appreciate the feedback. We hope to have you again.

10/10 Excellent

William

Stayed 1 night in Jun 2023
Response from Ernie. on 7 Jun 2023
Hi William, Thank you so much for staying with us. We do appreciate the feedback. Hope to have you again.

10/10 Excellent

Sunny

Stayed 1 night in May 2023
Response from Ernie on 27 Jun 2023
We appreciate the feedback. We hope to have you again.

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. Very clean and updated well. Safe stay as well. Will stay again in future!
Stayed 2 nights in Apr 2023
Response from Ernie on 17 Apr 2023
Good afternoon, Thank you for the kind words and thank you for staying with us. We hope to have you stay again.

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023
Response from Ernie on 17 Apr 2023
Thank you for staying with us.

8/10 Good

Aaron

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tv was not working until it was about time for me to check out
Stayed 1 night in Apr 2023
Response from Ernie on 17 Apr 2023
Hello, First of all, I do apologize for your experience. I would love to hear more about this. Was maintenance sent to your room? Please fill free to contact the hotel directly.

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
HHW stay
Had a lovely stay here. Staff was so friendly and helpful. Rooms were clean and comfortable. No issues at all. For people wanting to go to Horrorhound and the after party, it's a great option!
Stayed 2 nights in Mar 2023
Response from Ernie on 17 Apr 2023
Hi, Thank you for staying with us and thank you for your feedback. We hope to see you next March, for HorrorHound.

8/10 Good

Mr./Mrs.

Liked: Cleanliness, staff & service, property conditions & facilities
So far so good
Stayed 1 night in Mar 2023
Response from Ernie on 17 Apr 2023
Thank you for staying with us.

8/10 Good

Sreepradha

Stayed 2 nights in Mar 2023
Response from Ernie on 17 Apr 2023
Thank you for staying with us and for your feedback.

8/10 Good

Paula

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023
Response from Ernie on 17 Apr 2023
Thank you for staying with us and for your feedback.

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great!
Very clean hotel. Starbucks and restaurant in the lobby during certain hours. Nice rooms.
Stayed 1 night in Feb 2023
Response from Ernie on 17 Apr 2023
Hi, We appreciate your your feedback. We're so happy that you enjoyed your stay with us and hope to have you back.

10/10 Excellent

Janier

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, clean and friendly staff.
Stayed 1 night in Feb 2023
Response from Ernie on 17 Apr 2023
Thank you for staying with us.

10/10 Excellent

Albert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recent travelers 1.27.23
Excellent location, easy to get to, very friendly staff.
Stayed 3 nights in Jan 2023