Ratings based on 512 Verified Reviews

They paid and stayed. We double-checked.
3.4 out of 5
62% of guests recommend
3.4 Room cleanliness
3.6 Service & staff
3.6 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3out of 5
by A verified traveller from Huntley, Illinois

Fair hotel close to tennis

Posted 18-Aug-2016
Friendly staff was the best part of our stay. Excellent free shuttle service to Western-Southern tennis tournament. Room had a musty/smoke odor. Room was clean but needs updating. The free breakfast was poor. Not much healthy food offered.
2out of 5
by A verified traveller from marysville ohio

Bad breakfast and fitness room

Posted 08-Aug-2016
I didn't even get breakfast before my wife came back to the room with her plate. Had to microwave the biscuits to warm them up before she could even put the graveyard on them. Beside that the only thing else available was cereal and toast. Also there was no where to sit so we just went out to eat. I needed some exercise equipment to help with the flexibility of my knees. Went in and found out either the equipment didn't work or it wouldn't even start up. The room was nice but the rest was terrible
3out of 5
by A verified traveller from Kentucky

Not Very clean

Posted 03-Aug-2016
Pros: Breakfast was acceptable
Cons: Improve cleaning
Location: location was good, near the freway
Hotel was well located for our purpose, however next time I will find another hotel since this hotel was not very clean. room and bathroom needs more attention, towels were very small and need it to replace. staircase was very duty (a lot carpet stains and smell bad)
1out of 5
by A verified traveller

it is a terrible hotel not clean

Posted 03-Aug-2016
Pros: nothing
Cons: everthing
terrible not clean they have the staff living in the hotel with there kid running around all nite beddind has holes in the sheets and comforter and they do clean the room I had to clean my own room and it smell like smoke.
3out of 5
by A verified traveller from indy

Air conditioning

Posted 01-Aug-2016
Air conditioning was set 8 inches from the bed- very hard to get in and out without hitting your shin!!! Room was arranged very strange -
1out of 5
by A verified traveller from Livonia, MI

Terrible facility

Posted 31-Jul-2016
MY family and I just stayed at the Baymont Inn & Suites in Mason Ohio, I would be embarrassed to have my company name if I was Wyndham & or Baymont associated with this facility. All that way around it was terrible from top to bottom. The photo's on the internet are completely false. The term lipstick on a pig comes to mind. I travel a lot for work and this ranks as one of the worst hotels I have had the displeasure staying at.
4out of 5
by A verified traveller from Cleveland Ohio

Close to Kings island

Posted 28-Jul-2016
Needed a room close to Kings island for a couple nights. Nice hotel. Inside doors made us feel more safe than the previous hotel we stayed in. Clean hotel but carpet and bench had some stains. Wish the continental breakfast had more healthier options than one seen at most hotels. Front desk staff was a little unprofessional at times and was laughing really loud when I called from the park to ask a question about who delivered dinner there late. Pool was very small.
3out of 5
by A verified traveller

Posted 25-Jul-2016
The room was not very clean and there was all kinds of stuff under the bed. Would like to have had more fruit with the continental breakfast.
2out of 5
by A verified traveller from mason,oh

only good thing was it was close to the water park

Posted 21-Jul-2016
Pros: close to water park
Cons: needs updated and maintenance
elevator broke down quite a few times,sinks didnt drain or shower, this could be a gold mine if taken care of! Will ever stay there again!
1out of 5
by A verified traveller

Terrible experience.

Posted 18-Jul-2016
We were given the keys to the wrong room. Someone else's occupied room. Once in our own room it was dirty & gross. (Especially the bathroom.) We changed travel plans and canceled our 2nd night stay. I will NEVER stay at another Baymont Inn & Suites.