Ratings based on 349 Verified Reviews

They paid and stayed. We double-checked.
3.5 out of 5
85% of guests recommend
3.6 Room cleanliness
3.8 Service & staff
3.8 Room comfort
3.3 Hotel condition
They paid and stayed.
We double-checked.
1 out of 5
by A verified traveller from J

Nasty

Posted 18-Aug-2015
I would not recommend this hotel to anyone. We had to change rooms three times because of the rooms being so dirty. And one of the bathrooms there was pubic hairs and pee that was dry still on the toilet. When we finally found a room that was OK it was a handicap room so therefore we had to hold the shower handle to wash off are soap. One of the other people that was staying said that there was dirty wash rags left in their room. There was stains on the sheets. So like I said I would not recommend this hotel for anyone.
2 out of 5
by A verified traveller from Cleveland

End of summer trip to King's Island

Posted 15-Aug-2015
Pros: The beds were very comfortable!
Cons: The bathroom had mold all around the walls and ceiling.
Our toilet was not working properly, so I went to notify the front desk. The person at the front desk handed me a plunger. Yep, she wanted me to fix the problem myself. I told her that I was not comfortable doing that and she said that there was not maintenance on sight or anyone else to help. I should of asked to switch rooms, but I was traveling with my two children without my husband and did not want to pack up everything. I am really disappointed with the whole situation, and will be contacting corporate about this!!
4 out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel close to shopping and Kings Island.

Posted 05-Aug-2015
Pros: Loved the choices for breakfast.
Cons: Fix the ice machine on third floor. We had to go down to second for ice.
Location: As mentioned before, the shopping and Kings Island
The staff were very helpful. The room was clean. Enjoyed the free breakfast. It being close to Kings Island was nice after a long day there. We appreciated the cleaning lady's help! I would stay there again if we are in the area.
2 out of 5
by A verified traveller from columbus ohio

Hotel near the beach

Posted 03-Aug-2015
The hotel was out dated horrible smell throughout the hotel had to purchase candles to get smell out the best thing about this hotel it was walking distance to the beach water park
3 out of 5
Recommended
for Everyone
by A verified traveller

Posted 03-Aug-2015
on Waterpark Dr not to far from Kings Island and Outlet Mall
4 out of 5
Recommended
for Everyone
by A verified traveller

Really nice Hotel. Our stay was relaxing.

Posted 27-Jul-2015
My first impression was Wow! This hotel looks dingy. Due to the sun washed paint on the windows. The smell of chlorine in the lobby was very prominent. Overall, or stay was nice. We would return and recommend to others.
5 out of 5
Recommended
for Everyone
by A verified traveller from Kentucky

Going to Kings Island?

Posted 27-Jul-2015
Pros: Close to Kings Island the right amount of clean.
Cons: I feel like the gouged on the price. $150 a night. This should be a $100 a night room.
Location: Restaurants and Kings Island.
Going to Kings Island? Stay here. Very close to restaurants and the park.
2 out of 5
by A verified traveller

Convenient to location

Posted 27-Jul-2015
Convenient location. But way over priced. Anywhere else it would be equivalent to a $49 room. Don't waste your time at the breakfast buffet included.
2 out of 5
by A verified traveller

The kitchen area was just awful. Need to clean

Posted 24-Jul-2015
Clean the rooms. Not much more to say. The kitchen was terrible.
3 out of 5
by A verified traveller

Decent to stay if going to Kings Island

Posted 21-Jul-2015
Pros: Fair price
Cons: updates and cleanliness, scrub mold off tile in bathroom
Location: Kings Island, and water park close by
Front desk check in was very nice. Hallways showed dirt in corners, crumbs all pushed up against the walls in corners that needed cleaned and in the bathroom there was mold growing on the grout around the bathtub tile. Bed was comfortable. We chose to stay here because it was one of the only hotels which offered a shuttle to Kings Island. Price was decent to stay if you want to spend your money at Kings Island. Shuttle was supposed to leave at certain hours, we signed up to leave at 5pm. An employee came outside at 5pm to smoke and we asked her if the shuttle was ready to leave and she said she would have to look for the driver and took another ten minutes to find him. At the end of the evening at midnight the shuttle was promptly at Kings Island to pick us up, but as we waited in the shuttle for other guests to possibly show up to ride back the shuttle driver proceeded to complain about another guest the day before in a story that seemed like it took an hour to tell, then he proceeded to tell us his life history of employment. It was midnight and we had been at Kings Island for 7 hours and just wanted to get back and take a shower and go to bed. Over all average hotel to stay at, could use updates and a good thorough cleaning and vacuuming.