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The staff was great. I will be writing them a personal thank you as soon as I get over my jet lag as I just got home to Los Angeles some hours ago. The Four Seasons staff members have always been great as I stay at a lot of Four Seasons Hotels. But, this afternoon at 2PM, it was incredible for a ...
Older Japanese Style hotel, built in the 70's & 80's so starting to look aged. The breakfast was a buffet of Japanese and European Fare, with plenty of choice and good quality. If you have not used a Japanese bathroom then this is an experience, so is great if you want to try new things.
The one downside is they don't receive luggage prior to arrival, but I did get it delivered while I was here. I hadn't used it before, and the lack of reception staff meant that I waited a couple of hours for them to turn up. In retrospect I would have delivered it to their office just 5 minutes ...
Fantastic room. Great views. The service and guest treatment is truly world class. Feels like a 6 star hotel without the pretentious vibe that many similar hotels have. Staff are kind, courteous and - most importantly - genuine.
We picked this hotel for our last two nights in Tokyo and its location does feel a bit less central, but is super convenient for getting back to Narita as the transfer was only an hour. It is also just a short taxi ride from Tokyo Station, which is useful when coming in by Shinkansen...we were returning ...
Front staffs were kind well trained. Room were a little small. No space for two suites case to open. Fiest floor had conviniece store 7 eleven, coffee shop, bank automative mashine, some restaurants. Best for near Ginza, Tsukiji fish market, and all kinds of various restourant, Italian , Chinese, ...
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