Ratings based on 134 verified reviews

4.4 out of 5
78% of guests recommend
4.6 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.4 Hotel condition
Expedia-verified reviews
2 out of 5
by a verified traveller from Singapore

Posted 12-Jun-2019
The service was not that great. A simple request to bring the packed breakfast up into the room as we were going out was rejected.
4 out of 5
by a verified traveller

This traveller left a rating score only Posted 27-May-2019
2 out of 5
by a verified traveller from Osaka

Posted 20-May-2019
The location was great. Very close to the train and subway. Apart from that I was disappointed with the hotel. Bed was uncomfortable, there was some sort of straw or styrofoam like substance in the pillows, bird chirping recording in the hallway all night long. Housekeeping staff were excellent, very friendly and thorough at their job. The laundry facilities consisted of an all in one washer and dryer which in theory sounds great but my clothes were still damp after 2 hours. Check out was at 10am. I was, admittedly, running late. At 10:15 I get a call telling me, quite abruptly, if i'm not downstairs in 15 min there will be an extra charge. This despite it saying in their pamphlet late check out was available. I didn't ask for it as I thought I had given myself enough time. Still, I was only 20 min past check out. It hardly warranted the rude warning.
4 out of 5
by a verified traveller

This traveller left a rating score only Posted 19-May-2019
5 out of 5
by a verified traveller

1st hotel in Tokyo

Posted 10-Apr-2019 on Hotels
One night, close to rail station and restaurants!
4 out of 5
by a verified traveller

This traveller left a rating score only Posted 08-Apr-2019
5 out of 5
by a verified traveller

Posted 05-Apr-2019
Everyone was very friendly and accommodating. The rooms were very clean and small as in typical in Japan
4 out of 5
by a verified traveller

This traveller left a rating score only Posted 04-Apr-2019 on Hotels
5 out of 5
by a verified traveller

Clean and comfortable

Posted 28-Mar-2019 on Hotels
Very easy to find and get to. Not even a five minute walk from the train station. I only stayed here one night but it was very comfortable. Check in/out was easy, many of the staff spoke English. Room was super clean, mattress was firm (but I like that so I slept really well). Standard size room for Japan. Lots of restaurants and convince stores in the area. Absolutely would stay again.
5 out of 5
by a verified traveller

This traveller left a rating score only Posted 25-Mar-2019