Ratings based on 309 verified reviews

4.8 out of 5
85% of guests recommend
4.9 Room cleanliness
4.8 Service & staff
4.8 Room comfort
4.8 Hotel condition
Expedia-verified reviews
5 out of 5
by a verified traveller

This traveller left a rating score only Posted 21-Aug-2019
5 out of 5
by a verified traveller

This traveller left a rating score only Posted 18-Aug-2019
5 out of 5
by a verified traveller from singapore

Posted 12-Aug-2019
Onsen in the hotel without extra charge. Summer festivities for guests were great!
5 out of 5
by a verified traveller from Toronto

Posted 07-Aug-2019
Very cool and authentic Japanese setting. Incredible service, beautiful space and awesome onsen. Well placed on a subway line, but no sites really in the area.
5 out of 5
by a verified traveller

Posted 07-Aug-2019
japanese service is very good and detailed.bath eveving is good feeling
5 out of 5
by a verified traveller from Carbondale Illinois

Posted 06-Aug-2019
So neat Entrance dỏor is so small Special hotel, I love to come back again
5 out of 5
by a verified traveller from Nashville

Posted 01-Aug-2019
Truly exceptional. One of a kind experience. Highly recommend..
5 out of 5
by a verified traveller

This traveller left a rating score only Posted 30-Jul-2019
4 out of 5
by a verified traveller

Posted 29-Jul-2019
Great and relaxing hotel. Very unique and staff was kind.
5 out of 5
by a verified traveller

Posted 25-Jul-2019
Everything is just amazing. From the front door to the roof onsen and the staff make you feel EXTREMELY welcome. You are also near tokyo central so arriving and departing is easy. 10/10 hotel.