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The hotel is within easy reach of everywhere you might wish to go in the centre, it's on the edge of a lovely park and has views, in our case, over to the old city. Room clean and comfy, staff very sweet, bar and breakfast fine. Only drawback is having to pay for room wifi - shouldn't that come free ...
Huge hotel and Spa complex by the lakes at Cotswold Water Park. Room was very spacious, clean modern bathroom, usually tea/coffee making facilities and room service. Bed was very comfortable and it was quiet at night. Staff were friendly and helpful. I used the pool and steam rooms in the Spa which ...
We had a very enjoyable 3 days, relaxing and visiting local houses and gardens. The hotel is located in it's own grounds away from roads and houses.
Wonderful hotel to relax and enjoy the peace. Only 20 mins walk to the town centre for shopping and spas. Had a great massage at the hotel spa. Staff are wonderful and so very helpful. Great few days at this hotel.
Check in efficient. Rooms suite size and comfortable. Slightl small shower room although shower itself was large. Excellent value. Breakfast satisfactory. Had dinner there and it was excellent.
Well you may see this as biased but my wife and I got married here 2 years ago and still love this hotel. Not just because it was our venue but because everything about it keeps bringing us back regularly. From the staff (Escpecially Beni and Julian) who do everything to ensure you have a comfortable ...
We visited for a second time, the first time being before the extension and the extension and spa really benefits the hotel. not too far from Bath city centre, 15 mins tops... 11pm curfew but still lovely hotel and time.
We enjoyed a very pleasant 2 nights stay, the staff were very great and very accommodating when we requested a room change. The spa treatment was fantastic, though the actual spa was smaller than we'd expected, having such a good reputation. We will definitely return.
From start to finish - seamless check in, with outstanding customer service that continued with the show around the hotel. Room was brilliantly furnished and comfortable. The spa was marvellous - clean and well attended to, not too busy either. Staff were attentive and showed brilliant knowledge ...
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