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Reviews of Hotel YIT Casa Grande

4 out of 5
Hotel YIT Casa Grande
Plaza De Las Angustias, 3, Jerez de la Frontera, Cadiz

Reviews

9.2

Wonderful

Rating 10 - Excellent. 315 out of 476 reviews" "
Rating 8 - Good. 130 out of 476 reviews" "
Rating 6 - Okay. 20 out of 476 reviews" "
Rating 4 - Poor. 6 out of 476 reviews" "
Rating 2 - Terrible. 5 out of 476 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

8.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel, great price, very clean, convenient to the train, and wonderful, friendly staff.
Stayed 1 night in Mar 2024
Response from Reception. on 10 Apr 2024
Thank you for your comment, it encourages us to keep working.We are looking forward to see you soon.

6/10 Okay

Pankaj, Hamden

Travelled with partner
Liked: Staff & service
rooms very small & basic
Stayed 1 night in Mar 2024
Response from Reception. on 10 Apr 2024
Thank you for your comment, it encourages us to keep working.We are looking forward to see you soon.

4/10 Poor

George

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Doing very loud work on the roof right above our room on both days of our stay starting at 8:00 am. Really disappointing.
Stayed 1 night in Jan 2024
Response from Reception. on 14 Jan 2024
Dear customer.Thank you for your comment.We take into account your opinions to try to get better every day.We hope to see you again.Yours Sincerely.

8/10 Good

Susan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice conversion from private residence to hotel. Good size room, comfortable beds. Wonderful shower. Great welcome. There was an odd smell of drains in the public areas. Some horrible air freshener was being used to mask this. There was some work going on in the hotel in the morning which was a bit noisy and wasn't pre-warned about.
Stayed 1 night in Dec 2023
Response from Dpto. Recepción. on 14 Dec 2023
Dear customer.Thank you for your comment.First of all,we always try to offer the best quality of service to our customers. We regret to hear that you were not satisfied with the services of our establishment, we will work to improve these aspects And secondly, sorry for any inconvenience this may have caused by the noise going on in the hotel in the morning. We hope to receive them in the near future to give you other opinion about our hotel.Kind regards.

10/10 Excellent

JUAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El personal del hotel muy amable y servicial. El hotel está en una excelente localización. A 10 minutos caminando de las estaciones de tren y autobuses.
Stayed 1 night in Oct 2023
Response from Dpto.Recepción. on 25 Oct 2023
Gracias por su comentario Sr. Juan, nos anima a seguir trabajando y mejorando cada día. Esperamos su vuelta pronto.

10/10 Excellent

TEODORO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelent
Stayed 1 night in Sep 2023
Response from Reception. on 15 Sept 2023
Thank you for your comment, it encourages us to keep working.We are looking forward to see you soon.

10/10 Excellent

eleanora

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place
Stayed 1 night in Jul 2023
Response from Reception. on 2 Aug 2023
Thank you for your comment, it encourages us to keep working.We are looking forward to see you soon.

8/10 Good

Dean

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jul 2023
Response from Reception. on 16 Jul 2023
Thank you for your comment, it encourages us to keep working.We are looking forward to see you soon.

10/10 Excellent

gabe

Liked: Cleanliness, staff & service, room comfort
We recommend this hotel
Excellent value for the money. Friendly and helpful staff. The wifi did not work very well in the room, but otherwise we had a very pleasant stay.
Stayed 2 nights in Jul 2023
Response from Reception. on 15 Jul 2023
Thank you for your comment, it encourages us to keep working.We are looking forward to see you soon.

10/10 Excellent

Julie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, awesome water pressure. Lovely room.
Stayed 2 nights in May 2023
Response from Reception. on 15 May 2023
Thank you for your comment, it encourages us to keep working.We are looking forward to see you soon.

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2023
Response from Dpto.Recepción. on 29 Mar 2023
Gracias por su valoración Sra Julie, nos anima a seguir trabajando y mejorando cada día.

8/10 Good

ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Memorable location in Jerez
Just 10 minutes walk from bus/ train station on a pleasant square in the centre of town. Beautiful old building and very helpful staff. Free glass of sherry to enjoy in one of the sitting rooms or roof terrace.
Stayed 2 nights in Mar 2023
Response from Reception. on 14 Mar 2023
Thank you for your comment, it encourages us to keep working.We are looking forward to see you soon.

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2023
Response from Reception. on 7 Mar 2023
Thank you for your comment, it encourages us to keep working.We are looking forward to see you soon.

10/10 Excellent

matus

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great location, nice hotle with a friendly helpful staff
Stayed 1 night in Feb 2023
Response from Reception. on 19 Feb 2023
Thank you for your comment, it encourages us to keep working.We are looking forward to see you soon.

10/10 Excellent

Driss

8/10 Good

Rinat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel in a historical building. Lots of fancy common areas like a library, inner courtyard and terrace with view over town. My only criticism is that i could hear TV and then snoring from the next door
Stayed 1 night in Nov 2022
Response from Reception. on 13 Nov 2022
Thank you for your comment, it encourages us to keep working.We are looking forward to see you soon.

6/10 Okay

Alexandra

8/10 Good

Maria

Liked: Cleanliness
Lovely stately property in the heart of Jerez.
Response from Reception. on 10 Nov 2022
Thank you for your comment, it encourages us to keep working.We are looking forward to see you soon.

8/10 Good

Lene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022
Response from Reception. on 31 Oct 2022
Thank you for your comment, it encourages us to keep working.We are looking forward to see you soon.

10/10 Excellent

Michael

Stayed 1 night in Oct 2022
Response from Reception. on 25 Oct 2022
Thank you for your comment, it encourages us to keep working.We are looking forward to see you soon.

10/10 Excellent

Jo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2022
Response from Reception. on 22 Sept 2022
Thank you for your comment, it encourages us to keep working.We are looking forward to see you soon.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
Lovely hotel and staff. The room was very clean and basic. My only issue was that our window opened onto the interior patio where all the guests can walk by so we had to keep it closed for privacy and sound the whole time.
Stayed 1 night in Sep 2022
Response from Reception. on 22 Sept 2022
Dear customer.Thank you for your comment.We always try to offer the best quality of service to our customers. We regret to hear that you were not satisfied with our establishment, we will work to improve these aspects and we hope to receive them in the near future.

8/10 Good

Gordon

Stayed 1 night in Sep 2022
Response from Reception. on 22 Sept 2022
Thank you for your comment, it encourages us to keep working.We are looking forward to see you soon.

8/10 Good

Holly

Stayed 1 night in Jul 2022

10/10 Excellent

Antonia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was very impressed by this small hotel. Our room was clean, quiet and the staff was very helpful. The location was very convenient and not having a 24 hour front desk did not hinder our comfort at all
Stayed 5 nights in Jul 2022
Response from Reception Department on 22 Jul 2022
Dear Antonia, Thank you so much for your comment. We are really glad to hear that you had a nice stay with us. We are looking forward to see you soon. Sincerely, Reception Department.

10/10 Excellent

Telse

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Nice hotel, close to tourist attractions. Fátima, the receptionist, is very pleasant and friendly.
Stayed 1 night in Jul 2022
Response from Recepción. on 18 Jul 2022
Dear Telse, Thank you for your comment, it encourages us to keep working. We are looking forward to see you soon.

8/10 Good

Dylan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well located within walking distance of many excellent restaurants. We hada minor ceiling leak in the bathroom that was repaired quickly. This is a small hotel with a lot of charm in the older part of Jerez. The staff were very helpful, recommended restaurants and we were treated to a sample of sherry. It was a little difficult navigating to this hotel using GPS and I recommend making sure your route takes you to the front of the hotel.
Stayed 2 nights in Jun 2022
Response from Reception on 6 Jul 2022
Dear, Dylan. Thank you for your comment, it encourages us to keep working. We are looking forward to see you soon.

10/10 Excellent

Anne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean, quiet boutique hotel with pleasant staff. Large room. Appreciated the upgrade on arrival and the complimentary drink. Nicely located about a 5 - 10 minutes walk to parking and livelier parts of town. Renovation / redecoration works were ongoing however it did not disturb our stay. Would definitely consider staying at YIT Casa Grande if we return to Jerez.
Stayed 1 night in Jun 2022
Response from Reception on 1 Jul 2022
Dear Anee. Thank you so much for your comment. We are so proud to know that you have enjoyed in our establishment. We are looking forward to see you soon. Sincerely.

10/10 Excellent

Xavier, Nicholasville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pretty , charming hotel on a pretty place , comfortable , the bathroom was small and possibly difficult for older or impaired people physically , have to be cautious … Overall a very nice boutique hotel with a lovely terrasse
Stayed 2 nights in Jun 2022
Response from Reception on 25 Jun 2022
Thank you for your comment, it encourages us to keep working. We are looking forward to see you soon.

10/10 Excellent

Alison

Stayed 1 night in Jun 2022
Response from Reception on 25 Jun 2022
Thank you for your comment, it encourages us to keep working. We are looking forward to see you soon.

2/10 Terrible

MAURICIO

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Totally overpriced, old, below-average rooms. Price-value relationship is the worst.
Stayed 1 night in May 2022
Response from Reception on 25 Jun 2022
Dear customer. Thank you for your comment. We always try to offer the best quality of service to our customers. We regret to hear that you were not satisfied with the services of our establishment, we will work to improve these aspects and we hope to receive them in the near future.

10/10 Excellent

Esperanza

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel YIT Casa Grande has excellent staff. They were very attentive and flexible. The house itself is like a museum. The rooftop is worth seeing, has views of the entire city. Location is perfect, in the very center of town, close to the train station, the Alcazar, the Cathedral and plenty of bar and restaurants.
Stayed 1 night in May 2022
Response from Dpt.Recepción on 8 May 2022
Dear customer. Thank you so much for your comment. We are so proud to know that you have enjoyed in our establishment. We are looking forward to see you soon. Sincerely.

10/10 Excellent

LISA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Central location
Lovely hotel in a good central position. Breakfast was tasty and fresh. Beautiful old building and very friendly staff
Stayed 2 nights in Mar 2022
Response from Dpt.Recepción on 5 Apr 2022
Dear customer. Thank you so much for your comment. We are so proud to know that you have enjoyed in our establishment. We are looking forward to see you soon. Sincerely.

10/10 Excellent

Marianne

Stayed 2 nights in Mar 2022

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is a good choice
The front desk staff is very helpful. The interior looks like a Moroccan riad. Nice breakfast selection.
Stayed 2 nights in Jul 2021
Response from Dpt.Recepción on 15 Aug 2021
--------------------------- Dear customer. Thank you so much for your comment. We are so proud to know that you have enjoyed in our establishment. We are looking forward to see you soon. Sincerely.

10/10 Excellent

Doris H

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2021

8/10 Good

Richard, London England

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It's a lovely former grand house, where we've stayed on three occasions. Excellent location in the city centre. Reception staff are very friendly. Drawbacks? Parking can be difficult, costing 1.55 Euros for two hours. There is no fridge in any of the rooms to my knowledge, and it would be a good gesture to provide a bottle of water in your room upon arrival, especially arriving in the evening after the long journey from Britain.
Stayed 7 nights in Jul 2020

10/10 Excellent

Catalina H.

Liked: Cleanliness
Casa Grande Hotel
Hotel is was in a nice area near lots of places to eat and very close to train station. For those Flamenco “aficionados”, hotel is about a 10 minute or less walk to the Villamarta theater.
Stayed 6 nights in Feb 2020

10/10 Excellent

Michael, Edmonton, Canada

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Beautiful building, lovely terrace and great staff. A/C works great.
Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveller

Stayed 5 nights in Jan 2020

10/10 Excellent

Sarah, Cambridge

Travelled with partner
Liked: Cleanliness, staff & service
A beautiful little hotel in a great location for the the sights of the old town of Jerez. The hotel was immaculately clean and beautifully presented with quirky pieces of character furnishings. The rooftop terrace was lovely for a little r and r each late afternoon before heading out for dinner. The staff were all very lovely and breakfast was a pleasant, personal and unhurried affair with eggs and bacon cooked to order rather than lying in a fatty hot dish, and lovely fresh continental produce. Would recommend!
Stayed 4 nights in Feb 2020

8/10 Good

Eileen

Liked: Staff & service, property conditions & facilities, room comfort
otel - well located.
A very comfortable hotel. We had a nice suite on the roof.It could have been cleaned a bit better - the bathroom floor was never cleaned. A lovely sunny room opening onto a nice roof terrace. Well located not far from the main attractions.
Stayed 3 nights in Jan 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice Place
We really enjoyed our stay here. The main issue: no 24 hour staff on site. We didn't need the 24 hour staff on site, but would have had a bit more comfort with a staff member there in case of an emergency. Otherwise, we really enjoyed our stay, found the customer service great, and liked the rooftop patio. Beautiful place.
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2019

10/10 Excellent

Philip

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

10/10 Excellent

Nikki

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
😊
Very nice place!
Stayed 2 nights in Nov 2019

10/10 Excellent

William J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2019

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideal central location, personal service, period style decor and fantastic breakfast
Stayed 1 night in Oct 2019