Exterior

Reviews of Wyndham Chicago O'Hare

3 out of 5
Wyndham Chicago O'Hare
1450 E Touhy Ave, Des Plaines, IL

Reviews

8.2

Very good

Rating 10 - Excellent. 472 out of 1000 reviews" "
Rating 8 - Good. 270 out of 1000 reviews" "
Rating 6 - Okay. 124 out of 1000 reviews" "
Rating 4 - Poor. 69 out of 1000 reviews" "
Rating 2 - Terrible. 65 out of 1000 reviews" "

8.6/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Mayra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location!
Stayed 1 night in Apr 2024
Response from Jesus V. -Guest Service on 13 Apr 2024
Thank you for taking the time to leave a review about your experience at Wyndham Chicago O'Hare. It is always a pleasure to receive positive feedback.I am pleased to see that you enjoyed your stay and like our location. Here at Wyndham Hotels and Resorts, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.

8/10 Good

angela

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It seems nice
Stayed 1 night in Apr 2024
Response from Jesus V. -Guest Service on 7 Apr 2024
Thank you for taking the time to leave a review about your experience at Wyndham Chicago O'Hare. It is always a pleasure to receive positive feedback. We look forward to serving you in the future.

10/10 Excellent

Latonya

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked everything except the stains on the couch
Stayed 2 nights in Mar 2024
Response from Jesus V. -Guest Service on 5 Apr 2024
Thank you for taking the time to leave a review about your experience at Wyndham Chicago O'Hare. It is always a pleasure to receive positive feedback. Here at Wyndham Hotels and Resorts, we continuously strive to exceed your expectations. We look forward to serving you in the future.

10/10 Excellent

Jordan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel itself was extremely clean and well kept with helpful staff. Despite being so close to the airport, I somehow didn’t hear a single plane which is crazy! Only thing that was inconvenient was the parking (or lack there of). Longhorn Steakhouse has claim on nearly all spots close to the entrance which is rather frustrating and left little to the hotel guests. Other than that and the balcony door with a broken lock, I would absolutely stay here again!
Stayed 1 night in Mar 2024
Response from Jesus V. -Guest Service on 5 Apr 2024
Thank you for taking the time to leave a review about your experience at Wyndham Chicago O'Hare. It is always a pleasure to receive positive feedback.I am pleased that you enjoyed your stay. While we are near the airport, we are not in the path of approach or takeoff, greatly reducing noise levels. Also due to our proximity to the airport, a lot of the guests staying with us do not need to park a vehicle, our capacity is only maxed a few days each month. We have addressed the balcony door lock, thank you for informing us. Here at Wyndham Hotels and Resorts, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

Zenia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024
Response from Jesus V. -Guest Service on 5 Apr 2024
Thank you for taking the time to leave a review about your experience at Wyndham Chicago O'Hare. It is always a pleasure to receive positive feedback. Here at Wyndham Hotels and Resorts, we continuously strive to exceed your expectations. We look forward to serving you in the future.

8/10 Good

Heather

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was absolutely wonderful. There are a lot of pieces of the hotel that need to be updated. I also think that $12.95 is high for the breakfast provided as it is the same as most other hotel’s free breakfasts.
Stayed 2 nights in Mar 2024
Response from Jesus V. -Guest Service on 31 Mar 2024
Thank you for taking the time to write this review, I am thrilled to hear our staff was able to make your visit memorable. I am sorry that your experience did not meet your expectations regarding our Breakfast and appearance; please allow me to express my sincerest apologies. We take feedback very seriously, and we've added yours to other suggestions to prioritize future upgrades. We are always looking for ways to improve our property. Thank you again for your review. We hope to have the chance to serve you better in the future.

6/10 Okay

Katharine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was included but the desk refused us a voucher and said it wasn’t. No wonder the restaurant was empty at breakfast.
Stayed 1 night in Mar 2024
Response from Jesus V. -Guest Service on 1 Apr 2024
Thank you for taking the time to write a review of your recent stay at the Wyndham Chicago O'Hare. I am sorry to hear that you had a negative experience with our staff during your stay. We always strive to provide excellent customer service and a pleasant stay for our guests.I would like to again apologizer for the oversight in not confirming breakfast was included with your stay. I'm glad we were able to address this issue after your departure and provide compensation. Here at Wyndham Hotels and Resorts, we continuously strive to meet your needs and expectations.Thank you again for your review. We hope to have the chance to serve you better in the future.

10/10 Excellent

shelly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place to stay when going to a concert at Rosemont Convenient. Clean. Affordable. Always stay here.
Stayed 1 night in Mar 2024
Response from Jesus V. -Guest Service on 29 Mar 2024
Thank you for taking the time to share your thoughts about the Wyndham Hotel in Rosemont. I'm thrilled to see that our hotel has become your preferred place to stay, especially when you’re attending events nearby.We appreciate your choice to stay with us, and we look forward to welcoming you back soon!

10/10 Excellent

Xavier

Stayed 1 night in Mar 2024

8/10 Good

Shiu-Yeu

Nice and clean room. Helpful and friendly staff.
Stayed 1 night in Mar 2024
Response from Jesus V. -Guest Service on 24 Mar 2024
Thank you for taking the time to leave a review about your experience at Wyndham Chicago O'Hare. It is always a pleasure to receive positive feedback.I am pleased to see you enjoyed your accommodations and found our staff to be helpful and friendly. I will share your feedback with our team, who I am certain will be encouraged. Thank you again for sharing your experience, and we look forward to serving you in the future.

6/10 Okay

Deepak

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good location very close to everything
Stayed 1 night in Mar 2024
Response from Jesus V. -Guest Service on 17 Mar 2024
Thank you for taking the time to share your feedback about your recent stay at Wyndham Chicago O'Hare. We appreciate you mentioning the positive aspects of our location.We sincerely apologize that your overall experience did not meet your expectations. We take all feedback seriously and use it to continuously improve our guest experience. If you'd be willing to share any specifics about your stay that fell short, we'd be grateful for the opportunity to learn more and address them. Thank you again for your review. We hope to have the chance to serve you better in the future.

6/10 Okay

Terry

Liked: Cleanliness, property conditions & facilities
Had a small 12ft trailer. The parking is terrible, they were wanting me to park a 1/4 mile away in an office parking lot and were very rude about it
Stayed 2 nights in Mar 2024
Response from Jesus V. -Guest Service on 17 Mar 2024
Thank you for taking the time to leave a review. We appreciate your feedback and apologize for any inconvenience caused by our parking policy.Unfortunately, due to limited space, we only allow one parking spot per guest room reservation. Regarding towed trailers, unfortunately, we cannot accommodate parking for trailers due to limited parking space availability. I understand this might not be ideal, and apologize for any frustration it may cause. I also apologize for the staff's rudeness and will ensure proper communication regarding parking policies in the future. Thank you again for your feedback and we hope to see you again soon!

10/10 Excellent

Darlene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 1 night in Mar 2024
Response from Jesus V. -Guest Service on 8 Mar 2024
Thank you for taking the time to leave a review about your experience at Wyndham Chicago O'Hare. It is always a pleasure to receive positive feedback. We look forward to serving you in the future.

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great
Stayed 1 night in Feb 2024
Response from Jesus V. -Guest Service on 2 Mar 2024
Thank you for sharing your experience and feedback! We are very happy you enjoyed your stay.

10/10 Excellent

Julie

Stayed 1 night in Feb 2024
Response from Jesus V. -Guest Service on 24 Mar 2024
Thank you for taking the time to leave a review about your experience at Wyndham Chicago O'Hare. It is always a pleasure to receive positive feedback.I am pleased to see that you enjoyed your stay. Here at Wyndham Hotels and Resorts, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

Brian

Stayed 1 night in Feb 2024
Response from Jesus V. -Guest Service on 24 Mar 2024
Thank you for taking the time to leave a review about your experience at Wyndham Chicago O'Hare. It is always a pleasure to receive positive feedback. Here at Wyndham Hotels and Resorts, we continuously strive to exceed your expectations. We look forward to serving you in the future.

10/10 Excellent

jerri

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
friendly staff clean rooms. nice property
Stayed 1 night in Feb 2024
Response from Jesus V. -Guest Service on 25 Feb 2024
Thank you for taking the time to leave a review about your experience at Wyndham Chicago O'Hare. It is always a pleasure to receive positive feedback.I am pleased to see that you enjoyed your stay. Here at Wyndham Hotels and Resorts, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities
Josie at the desk was very helpful. She answered our questions about the hotel shuttle, late checkout, and pizza delivery, even offering menus for nearby eateries. The hotel shuttle driver was friendly and helpful, stopping to pick up an elderly passenger who hadn't gotten to the pickup point in time. Location is good - it is quiet, Target and places to eat are in walking distance. I would definitely stay here again.
Stayed 1 night in Feb 2024
Response from Jesus V. -Guest Service on 25 Feb 2024
Thank you for taking the time to write this review of your stay at the Wyndham Chicago O'Hare! I am thrilled to hear that you enjoyed your stay with us and that our staff was able to make your visit memorable.We take pride in providing exceptional service to all of our guests and we are delighted to hear that Josie and our driver were able to exceed your expectations. Your kind words will be shared with our team and will serve as encouragement to continue providing the best service possible.Thank you again for choosing our hotel and we hope to have the pleasure of welcoming you back soon!

10/10 Excellent

Darlene

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to airport
Stayed 1 night in Feb 2024
Response from Jesus V. -Guest Service on 25 Feb 2024
Thank you for your review! We are thrilled to hear that you enjoyed your stay with us and that our location was convenient. We hope to see you again soon!

10/10 Excellent

julie

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to start your vacation
Stayed 1 night in Feb 2024
Response from Guest Service -JV on 23 Feb 2024
Thank you for taking the time to leave a review about your experience at Wyndham Chicago O'Hare. It is always a pleasure to receive positive feedback.I am pleased to see that you entrusted us to be the start of your vacation and enjoyed your stay. Here at Wyndham Hotels and Resorts, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

Sherri

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in, friendly staff. SOFT BEDS
Stayed 1 night in Feb 2024
Response from Guest Service -JV on 18 Feb 2024
Thank you for taking the time to leave a review about your experience at Wyndham Chicago O'Hare. It is always a pleasure to receive positive feedback. Here at Wyndham Hotels and Resorts, we continuously strive to exceed your expectations. We look forward to serving you in the future.

10/10 Excellent

Shawn

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
No major issues, parking card given, clean rooms, and staff was helpful. Shuttle to airport/train as well.
Stayed 3 nights in Jun 2023
Response from Guest Service -JV on 18 Feb 2024
Thank you for taking the time to leave a review about your experience at Wyndham Chicago O'Hare. It is always a pleasure to receive positive feedback. We look forward to serving you in the future.

10/10 Excellent

Tonya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the airport
Stayed 1 night in Feb 2024
Response from Guest Service -JV on 18 Feb 2024
Thank you for taking the time to leave a review about your experience at Wyndham Chicago O'Hare. It is always a pleasure to receive positive feedback.I am pleased to see that you enjoyed your stay and our proximity to O'hare was a plus. Here at Wyndham Hotels and Resorts, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.

8/10 Good

Raquel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Guest Service -JV on 13 Feb 2024
Thank you for sharing your experience and feedback! We are very happy you enjoyed your stay.

10/10 Excellent

Melvin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean nice and quiet and staff was friendly
Stayed 2 nights in Feb 2024
Response from Guest Service -JV on 12 Feb 2024
Thank you for taking the time to write this review of your stay at the Wyndham Chicago O'Hare! I am thrilled to hear that you enjoyed your stay with us and that our staff was able to make your visit memorable. Your kind words will be shared with our team and will serve as encouragement to continue providing the best service possible.Thank you again for choosing our hotel and we hope to have the pleasure of welcoming you back soon!

10/10 Excellent

Maria

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10!10
Stayed 1 night in Feb 2024
Response from Guest Service -JV on 7 Feb 2024
Thank you for taking the time to leave a review about your experience at Wyndham Chicago O'Hare. It is always a pleasure to receive positive feedback.I am pleased to see that you enjoyed your stay. Here at Wyndham Hotels and Resorts, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

Jacqueline

Stayed 1 night in Jan 2024
Response from Jesus V. -Guest Service on 24 Mar 2024
Thank you for taking the time to leave a review about your experience at Wyndham Chicago O'Hare. It is always a pleasure to receive positive feedback.I am pleased to see that you enjoyed your stay. Here at Wyndham Hotels and Resorts, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.

8/10 Good

Gerald

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean. Efficient and friendly staff
Stayed 1 night in Jan 2024
Response from Guest Service -JV on 28 Jan 2024
Thank you for taking the time to write this review of your stay at the Wyndham Chicago O'Hare! I am thrilled to hear that you enjoyed your stay with us and that our staff was able to make your visit memorable.We take pride in providing exceptional service to all of our guests and we are delighted to hear that we were able to exceed your expectations. Your kind words will be shared with our team and will serve as encouragement to continue providing the best service possible.Thank you again for choosing our hotel and we hope to have the pleasure of welcoming you back soon!

10/10 Excellent

Nayef, Atlanta

Stayed 1 night in Jan 2024
Response from Guest Service -JV on 10 Feb 2024
Thank you for taking the time to leave a review about your experience at Wyndham Chicago O'Hare. It is always a pleasure to receive positive feedback. Here at Wyndham Hotels and Resorts, we continuously strive to exceed your expectations. We look forward to serving you in the future.

10/10 Excellent

James

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice property and great service.
Stayed 1 night in Jan 2024
Response from Guest Service -JV on 20 Jan 2024
Thank you for taking the time to write this review of your stay at the Wyndham Chicago O'Hare! I am thrilled to hear that you enjoyed your stay with us.We take pride in providing exceptional service to all of our guests and we are delighted to hear that we were able to exceed your expectations. Your kind words will be shared with our team and will serve as encouragement to continue providing the best service possible.Thank you again for choosing our hotel and we hope to have the pleasure of welcoming you back soon!

8/10 Good

Jeanine

Travelled with family
Liked: Cleanliness, property conditions & facilities
I didn't like that I was charged for parking for both vehicles.
Stayed 1 night in Jan 2024
Response from Guest Service -JV on 20 Jan 2024
Thank you for taking the time to tell us about your experience at Wyndham Chicago O'Hare. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I checked our listing on Expedia's site and it shows that we charge for parking, the last thing we want to do it provide wrong information to our guests. We hope that you will give us the opportunity to better serve you in the future

10/10 Excellent

DiNe

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Guest Service -JV on 20 Jan 2024
Thank you for taking the time to leave a review about your experience at Wyndham Chicago O'Hare. It is always a pleasure to receive positive feedback.I am pleased to see that you enjoyed your stay. Here at Wyndham Hotels and Resorts, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.

4/10 Poor

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2023
Response from Guest Service -JV on 13 Jan 2024
Thank you for taking the time to tell us about your experience at Wyndham Chicago O'Hare. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We hope that you will give us the opportunity to better serve you in the future.

10/10 Excellent

James

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent property and great service.
Stayed 1 night in Jan 2024
Response from Guest Service -JV on 13 Jan 2024
Thank you for taking the time to write this review of your stay at the Wyndham Chicago O'Hare! I am thrilled to hear that you enjoyed your stay with us and that our staff was able to make your visit memorable.Thank you again for choosing our hotel and we hope to have the pleasure of welcoming you back soon!

10/10 Excellent

Nick, Redmond

Stayed 1 night in Jan 2024
Response from Guest Service -JV on 12 Jan 2024
Thank you for taking the time to leave a review about your experience at Wyndham Chicago O'Hare. It is always a pleasure to receive positive feedback. We look forward to serving you in the future.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet
For being an airport hotel and near an interstate highway quiet night.
Stayed 1 night in Jan 2024
Response from Guest Service -JV on 7 Jan 2024
Thank you for taking the time to leave a review about your experience at Wyndham Chicago O'Hare. It is always a pleasure to receive positive feedback.I am pleased to see that you enjoyed your stay and had a quiet night. Here at Wyndham Hotels and Resorts, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

Cathleen

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We appreciated being allowed to check in early. We took the shuttle into the airport to catch the train into downtown. It was nice to have that option. The breakfast to order was good. Overall a very comfortable stay. Nice staff.
Response from Guest Service -JV on 10 Feb 2024
Thank you for taking the time to write this review of your stay at the Wyndham Chicago O'Hare! I am thrilled to hear that you enjoyed your stay with us and that our staff was able to make your visit memorable.We take pride in providing exceptional service and we are delighted to hear that we were able to exceed your expectations. Your kind words will be shared with our team.Thank you again for choosing our hotel and we hope to have the pleasure of welcoming you back soon!

10/10 Excellent

meriner, Davenport

Stayed 1 night in Dec 2023
Response from Guest Service -JV on 20 Jan 2024
Thank you for taking the time to leave a review about your experience at Wyndham Chicago O'Hare. It is always a pleasure to receive positive feedback. We look forward to serving you in the future.

10/10 Excellent

VENKATESWARARAO, POWELL

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed twice and will stay in future. This is in very convenient location to airport. Their shuttle service is exceptional. Nice restaurant in next door.
Stayed 1 night in Dec 2023
Response from Guest Service -JV on 23 Dec 2023
Thank you for taking the time to leave a review about your experience at Wyndham Chicago O'Hare. It is always a pleasure to receive positive feedback.I am particularly pleased that you enjoyed your stay and the convenience we aim to provide. I will share your feedback with our team, who I am certain will be encouraged. Here at Wyndham Hotels and Resorts, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

James

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service and nice property
Stayed 1 night in Dec 2023
Response from Guest Service -JV on 22 Dec 2023
Thank you for taking the time to write this review of your stay at the Wyndham Chicago O'Hare! I am thrilled to hear that you enjoyed your stay with us and that our staff was able to make your visit memorable. Your kind words will be shared with our team and will serve as encouragement to continue providing the best service possible.Thank you again for choosing our hotel and we hope to have the pleasure of welcoming you back soon!

10/10 Excellent

James

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay
Stayed 1 night in Dec 2023
Response from Guest Service -JV on 14 Dec 2023
Thank you for taking the time to leave a review about your experience at Wyndham Chicago O'Hare. I am thrilled to see that you enjoyed your stay with us again. We look forward to serving you again in the future.

2/10 Terrible

William

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Guest Service -JV on 10 Dec 2023
Thank you for taking the time to tell us about your experience at Wyndham Chicago O'Hare. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We hope that you will give us the opportunity to better serve you in the future.

10/10 Excellent

Maggie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Guest Service -JV on 9 Dec 2023
Thank you for taking the time to leave a review about your experience at Wyndham Chicago O'Hare. We are thrilled to hear that you enjoyed your stay with us and we hope to see you again soon!

10/10 Excellent

James

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent property and great service.
Stayed 1 night in Dec 2023
Response from Guest Service -JV on 9 Dec 2023
Thank you for taking the time to leave a review about your experience at Wyndham Chicago O'Hare. It is always a pleasure to receive positive feedback. We look forward to serving you in the future.

2/10 Terrible

Valdemar, Janesvile

Stayed 1 night in Dec 2023
Response from Guest Service -JV on 29 Dec 2023
Thank you for taking the time to review your experience at Wyndham Chicago O'Hare. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We know there is always an opportunity to do better and we would appreciate it if you had pointed us toward one thing that we could have done better to improve your stay. We hope that you will give us the opportunity to better serve you in the future.

10/10 Excellent

Darlene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place . Staff nice . Check in wonderful. Buffet food not hot only bad thing
Stayed 1 night in Dec 2023
Response from Guest Service -JV on 8 Dec 2023
Thank you for taking the time to leave a review about your experience at Wyndham Chicago O'Hare. It is always a pleasure to receive positive feedback. We will work to make your future stay even better.

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities
Easy walk to Allstate Arena and close to parking for train.
Stayed 2 nights in Nov 2023
Response from Guest Service -JV on 2 Dec 2023
Thank you for taking the time to leave a review about your experience at Wyndham Chicago O'Hare. It is always a pleasure to receive positive feedback. I am glad to see our location made your stay more comfortable. We look forward to serving you in the future.

6/10 Okay

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Overall the hotel was okay for the price. Only bad experience we had was no matter how high the thermostat was, the room was extremely cold!!!
Stayed 2 nights in Nov 2023
Response from Guest Service -JV on 2 Dec 2023
Thank you for taking the time to tell us about your experience at Wyndham Chicago O'Hare. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.I am saddened to hear that your HVAC unit was not working as intended. We will have the unit service as soon as possible. Here at Wyndham Hotels and Resorts, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

8/10 Good

Robert

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Fine
Stayed 1 night in Nov 2023
Response from Guest Service -JV on 2 Dec 2023
Thank you for taking the time to leave a review about your experience at Wyndham Chicago O'Hare. It is always a pleasure to receive positive feedback. We look forward to serving you in the future.

10/10 Excellent

Debi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Guest Service -JV on 2 Dec 2023
Thank you for your review! We are thrilled to hear that you enjoyed your stay with us and we hope to see you again soon!