Ratings based on 6,524 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
91% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.0 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveller from Houston, TX

Excellent hotel downtown

Posted 02-Feb-2016
This hotel was a fantastic choice for my weekend stay in Chicago. Right on the "magnificent mile", it was just a short walk from many restaurants, shops, and landmarks. For the price, you'll be hard pressed to find a hotel downtown of this quality.
5 out of 5
Recommended
for Everyone
by A verified traveller from Wisconsin

Magnificent hotel on Magnificent Mile

Posted 31-Jan-2016
This is probably my new favorite hotel in downtown Chicago, the location is great! Right near everything there is to see downtown, and very close to Starbucks, which makes it even better haha. Very convenient for a weekend get away :) Room was great and staff was wonderful! I will definitely be returning to this hotel time and time again when visiting Chicago. Thanks for a great weekend!
4 out of 5
Recommended
for Everyone
by A verified traveller from Michigan

Posted 30-Jan-2016
Pros: The staff, the charm.
Location: Great location. Close to lake, close to restaurants and shopping.
The staff were friendly and accomodating. The room was cozy and quaint. We would have loved a pool and hot tub, but the location and charm of the place made up for it! Had a great time!
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 29-Jan-2016
I really like the location and the hotel. It is a little dark but to be expected in between skyskrapers. I have stayed there twice and would stay there again. Very nice staff and clean.
4 out of 5
Recommended
for Everyone
by A verified traveller from Chicago, Il

Ok

Posted 29-Jan-2016
The front desk people at night were really rude. Very narrow Hallways. Someone left a beer and soda in my room. Toe nail clipping in my bathroom. Bed was comfortable but stain on the pillow
5 out of 5
Recommended
for Everyone
by A verified traveller from Boca Raton, Fl

Great place! Excelent location

Posted 27-Jan-2016
Love the location! Room was clean and had amazing view. Staff attentive and friendly. Breakfast pretty good! Been here 4 times already I will surely come back!
4 out of 5
Recommended
for Everyone
by A verified traveller from Calgary

Excellent location in downtown Chicago

Posted 26-Jan-2016
Pros: Location, clean, architecture
Cons: Be nice if internet access was free
Location: Shopping and Dining close by. Looking Glass Theatre was great
Great location, staff very helpful, room was lovely
5 out of 5
Recommended
for Everyone
by A verified traveller from dallas, tx

Posted 25-Jan-2016
everything I have to say about my stay is great. The hotel is beautiful. The suite we stayed in was spacious and comfortable. The pull out sofa bed was actually pretty comfy. And the view we got was awesome! Which brings me to the staff: While booking the room I had a couple questions I wanted to ask reservations but At the time the hotel was experiencing technical difficulties with the phone system. RUSSELL at the front desk ended up answering all my questions everytime I called, and I called at least 4 times. He's a star and I wish I could've shook his hand when we arrived (but he was off that weekend) The guys downstairs, RALPH & LUIS, the bell men, were awesome. Great guys, very professional but knew how to crack some jokes. THE location is centrally to everything. You couldn't ask for a better place to be. We will stay here again for sure!
4 out of 5
Recommended
for Everyone
by A verified traveller from chicago

Great hotel, ideal location

Posted 24-Jan-2016
Great hotel in an ifeal location. Blocks away from all shopping and attractions. Rooms were very small, but perfect for an over night stay
5 out of 5
Recommended
for Everyone
by A verified traveller from ontario

Awesome getaway

Posted 23-Jan-2016
My wife and I stayed here for a weekend away in Chicago. Great location, close to everything, perfect room. I would definitely go again, and recommend it to others.