Ratings based on 7,518 Verified Reviews

4.1 out of 5
84% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.0 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
3out of 5
Recommended
for Everyone
by A verified traveller from Cle

Hotel in heart of magnificent mile

Posted 16-Jan-2017
Was dropping my daughter back of to Loyola U in downtown campus. Location was convenient. Steps from anything you need. Food, toiletries and shopping right on the mile.
5out of 5
Recommended
for Everyone
by A verified traveller

Family Christmas getaway!

Posted 14-Jan-2017
Great location. Front desk rocks! Cozy, clean, and classic! Room service was delishhh!
4out of 5
Recommended
for Everyone
by A verified traveller from St. Louis, MO

Great Location on Michigan Avenue.

Posted 09-Jan-2017
The hotels location is great. Just a short walk or cab ride to all of Chicago's must see attractions. Overall a good experience.
4out of 5
Recommended
for Everyone
by A verified traveller from Chicago

Great!

Posted 09-Jan-2017
I stayed here for 3 Nights. The hotel staff was very friendly, and assisted me with anything I needed. We had the standard room with a queen size bed. The room was very nice, better than I expected. However, the bathroom door did this thing, where after it was closed, it had to be pulled pretty hard to open again. The room layout was also a bit tight, but it was a good price for what we got. Overall I was pleased with our stay. I would not only stay here again, but I would also recommend it.
5out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel, right in the middle of the mile

Posted 04-Jan-2017
Great customers service, entire staff is very friendly and helpful. The hotel was built in the 1920s, but still modern today. Convenient to the Magnificent Mile.
Comment from Hotel Management
08-Jan-2017 by Danielle Tucker Assistant Guest Services Manager, Hotel Management
Greetings! I am very happy that you were satisfied with out building and our service. Thank you for staying, and come back soon!
4out of 5
Recommended
for Everyone
by A verified traveller from Mishawaka IN

Great hotel on Michigan Ave.

Posted 31-Dec-2016
We had a great mini vacation in the heart of Chicago.
5out of 5
Recommended
for Everyone
by A verified traveller from L

Cthe best hotel for cost performance

Posted 24-Dec-2016
The hotel is basically located in the Shopping center street, easy to access to anywhere. Room is clean and staffs are efficient, you cannot find any other better place for this price and location!
Comment from Hotel Management
08-Jan-2017 by Danielle Tucker, Assistant Guest Services Manager, Hotel Management
Good evening! Thank you for taking the time to leave your kind words about our hotel! I'm glad that you had a great time in Chicago. Thank you for staying, and come back soon!
5out of 5
Recommended
for Everyone
by A verified traveller from q

Great hotel right in the middle of it all

Posted 24-Dec-2016
Great hotel with great service, everything you can ask for.
Comment from Hotel Management
08-Jan-2017 by Danielle Tucker Assistant Guest Services Manager, Hotel Management
Good evening Khaled, Thank you for taking the time to leave feedback regarding your stay! Thank you for staying, and come back soon!
5out of 5
Recommended
for Everyone
by A verified traveller

Great location. Staff was welcoming.

Posted 19-Dec-2016
Staff at check in was very welcoming. Received complimentary upgrade to standard room with king bed. Breakfast was good - Eggs Benedict
5out of 5
Recommended
for Everyone
by A verified traveller from Pella, IA

Great location and value!

Posted 15-Dec-2016
Pros: Location, location, location.
Location: Right on Michigan Ave. but the entrance is on Huron so it is easy to get in and our of a taxi without being on the busier street. Safe neighborhood.
Love the location of this hotel. Near shopping, restaurants and everything Chicago is all about. Short taxi ride from the train station and other important sites. Was upgraded to a one bedroom suite which was lovely. Would stay there again and again.