Ratings based on 7,881 Verified Reviews

4.1 out of 5
85% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.0 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveller from Minneapolis

Great hotel in ideal location

Posted 23-Jun-2017
The Allentown was a great hotel right near all the best parts of Michigan Av. We loved it!
5 out of 5
Recommended
for Everyone
by A verified traveller

Nice Hotel right on Magnificent mile

Posted 19-Jun-2017
Pros: location, modern bathroom, comfortable bed, friendly staff
Had a really pleasant few night stay at this hotel. Check in was easy and friendly, room was clean, comfortable bed, and the bathroom was nice and big. Would stay here again
Comment from Hotel Management
19-Jun-2017 by Bill K, Hotel Management
Good day Nicole, Thank you for 5s. I am pleased you enjoyed your stay with us. I am happier that you would return to us. On behalf of the entire team at the Warwick Allerton - Chicago thank you!!
5 out of 5
Recommended
for Everyone
by A verified traveller from Paris

Visit

Posted 06-Jun-2017
Pros: Very nice stuff. Rooms are spacious and very clean.
Cons: Elevators may be improved.
Location: Perfect location for shopping, restaurants, walks along Michigan avenue and lake Michigan or to visit millenium park/
Hotel has excellent location. Stuff and services were excellent. Easy access to shopping and all points of interest, like Water tower, Millennium park or lake Michigan.
Comment from Hotel Management
09-Jun-2017 by WarwickBill, Hotel Management
Good day and thank you for your kind words. We are lucky to have a perfect location. We are hard at work on our elevators - faster, smarter and even prettier. Our staff is very nice, thank you. Hope to see you again.
1 out of 5
by A verified traveller

Posted 04-Jun-2017
I DO NOT recommend this hotel. The rooms are wait too small. The bathrooms are outdated and one person barely fits in there. If you want to get coffee after 11:00am you are screwed because they take it away way too early so no time to sleep in.
Comment from Hotel Management
09-Jun-2017 by WarwickBill, Hotel Management
Thank you for your feedback, we value all comments from our guests. Our rooms and their bathrooms vary in size from our petit classics to our suites. Like most historic hotels we work with what was built for us in the 1920s. The complimentary coffee and tea does end at 11am. This is the same time our breakfast buffet is finishes. I hope you would come back to see us again at least one more time.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 02-Jun-2017
Great location, great staff, within walking distance of all major attractions. Loved our stay at the Warwick.
Comment from Hotel Management
09-Jun-2017 by WarwickBill, Hotel Management
Thank you for loving your stay with us. We feel the same way about you!
4 out of 5
Recommended
for Everyone
by A verified traveller from Toledo OH

Nice hotel on the magnificent mile.

Posted 31-May-2017
Pros: It was easy to get to. The staff was very helpful with everything. Beds were comfortable and the room was clean. It was cozier than expected.
Cons: Parking overnight was $60 for valet. It was the only option. (Maybe all hotels in the city are like this, but I wasn't expecting it.
Location: All magnificent mile shopping; close to Navy Pier and John Hancock Center. Plenty of small restaurants and cafes in walking distance.
Hotel was easy in and out. Staff was all friendly, professional and courteous.
Comment from Hotel Management
09-Jun-2017 by WarwickBill, Hotel Management
Hello and thank you for your comments. Your PROs are kind and appreciated. Your parking concern is a citywide issue. I wish we could find less expensive parking for everyone. We post the parking rate on our website to hopefully help our guests avoid sticker shock. We are lucky with our superior location. We look forward to your return to the Warwick Allerton - Chicago.
4 out of 5
Recommended
for Everyone
by A verified traveller from White Plains, NY

Great location Small Room

Posted 31-May-2017
Good experience with a very helpful staff. although limited food options at dinner, the cheeseburger and dessert were fabulous. Room was on the small side but not a deal breaker. Some elevator issue but staff is working on this.
4 out of 5
by A verified traveller from New York

Looks better online. In MUCH need of renovations.

Posted 28-May-2017
Not what it looks like online. Needs major updating. Hallways smell, rugs are filthy. The rooms are ok, no big deal. Bathrooms are so small. Valet is $60 a night. That's robbery.
Comment from Hotel Management
12-Jun-2017 by WarwickBill, Hotel Management
Good day Teresa, Thank you for your feedback. We know there are things we do better and things we need to work on. Being a historic hotel has it advantages and it quirks. Our bathrooms are quirky for sure. We agree, parking rates are expensive in our area. There are parking apps that sometimes offer a savings. We have started the planning on a renovation. We hear you.
4 out of 5
Recommended
for Business Travellers
by A verified traveller

Quiet hotel away from the busy main chain hotels

Posted 27-May-2017
Pros: Clean and accommodating. 15 min walk to the beach.
Cons: Maybe have evening food if bar menu become limited when staying more than 3 days.
Location: Beach with bars and sun loungers. Key department stores within walking distance.
Very clean entrance with staff manning 24hrs. Main reception is via express lift to first floor or security electronic door tag (no one except guest get in without staff awareness). Quick checkin and check outs, no errors on billing despite significant bar usage. Bar staff great and welcoming. Buffet breakfast or menu from 6:30 in the morning bar menu in the evening. No evening meal however, but bar menu sufficient. Rooms good quality and cleanned daily. Late check out 12:00 noon, ideal for flight with airport 1hr away $45 trip.
4 out of 5
Recommended
for Everyone
by A verified traveller from Canada

Great location... small room

Posted 27-May-2017
Hotel location is easy to navigate from and in the middle of great shopping. Many attractions are within walking distance. Our room was very small with a spacious bathroom and good shower. Hotel staff very friendly. Housekeeping staff very loud in hallways in the early morning.