Ratings based on 852 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
92% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5out of 5
by A verified traveller from Miami

Excellent location for shopping.

Posted 19-Sep-2016
Excellent hotel , very friendly. The best location. I will come back again.
5out of 5
by A verified traveller from Fitchburg, Ma

Excellent Magnificent Mile hotel

Posted 18-Sep-2016
Pros: Location, facilities. staff
Cons: Bed seemed a little short.
Location: Located on Magnificent Mile - close to shops, restaurants, and sights.
A beautiful Four Seasons hotel, nicely located and nicely kept. Friendly helpful staff. Hotel close to restaurants and shopping.
4out of 5
by A verified traveller from San Francisco

Good hotel in the middle of the upscale shopping

Posted 17-Sep-2016
Pros: Outstanding service from all staff.
Cons: Plumbing is very noisy.
Location: Very central, upmarket area. Safe and great shopping.
Great location in the middle of the premium shopping district and close to the financial district do very safe and clean. My room had a great view east of Navy Pier and a good sunrise over the lake. The staff were amazing and gave outstanding service, even if it was just a drink and a snack. The rooftop bar had great views and a reasonable snack menu. The beds are extremely soft, too soft for my preference, but at least housekeeping were able to accommodate my preferences for blankets instead of duvet. Plumbing is very noisy is my only criticism.
5out of 5
by A verified traveller

Great hotel. Fantastic location

Posted 12-Sep-2016
The staff were incredible. These folks know how to provide excellent service
5out of 5
by A verified traveller

Super Excellent

Posted 12-Sep-2016
This is a must stay if your in the neighborhood! Everything was top notch
5out of 5
by A verified traveller

Pleasant stay

Posted 29-Aug-2016
Very nice clean comfortable hotel. Great location. Super staff.
4out of 5
by A verified traveller from london uk

Perfect location but needs a referb

Posted 24-Aug-2016
Get location for water, shopping, kids playground, etc! The elevators were slow, as they were so old, and the pool needs some love.
5out of 5
by A verified traveller

Posted 22-Aug-2016
The hotel has a central location and the staff was friendly and accommodating.
5out of 5
by A verified traveller

Posted 19-Aug-2016
Had a great experience. Nothing to complain about.
4out of 5
by A verified traveller

Posted 01-Aug-2016
There is no breakfast buffet. That is the only uncomfortable point.