Thank you so much for your feedback. We greatly appreciate it. Cheers!

Maria-Thank you for the 5 star review! We hope that you will come back and stay with us again soon.Best, Rebecca

Thank you so much for your feedback. We greatly appreciate it.

Thank you so much for your feedback. We greatly appreciate it.

Sophie-Thank you for the 5 star review! We hope you stay with us again the next time you are in Chicago.-Rebecca

Thank you so much for your feedback. It is greatly appreciated.

Thank you for the 5 star review! We look forward to welcoming you back soon

Thank you for the 5 star review! We look forward to welcoming you back soon.

John,Thank you for taking the time to complete a review about your recent stay. We hope you will come back and with us again soon.

Thank you so much for your feedback. We greatly appreciate it.

Thank you for the 5 star review! We hope you will come back and stay with us soon.

Thank you so much for your feedback. We greatly appreciate it.

Thank you for the 5 star review! We hope you will come back and stay with us soon.

Thank you so much for your feedback. We greatly appreciate it.

Thank you for the review! We hope you will come back and stay with us again soon.

Thank you for the 5 star review! We hope you will come back and stay with us again soon!

Thank you, Michael, for the 5 star review! We look forward to welcoming you back when you are in Chicago!

Thanks for staying with us. We appreciate your feedback!

Dear Hassan,Thank you for your feedback. We're delighted you enjoyed our area and felt safe during your stay at 21c Museum Hotel Chicago. We look forward to welcoming you back for more fun experiences in the future!

Dear Kim,Thank you for your review. It was a pleasure having you join us recently, and we appreciate you mentioning our impeccable accommodations and dedicated team. Please know that when reservations are made through third-party sites, taxes and fees are not typically included in the listed rate. Should your travels bring you back to the area in the future, we hope you'll consider staying with us again!

Dear Jyniah,Thank you for being our guest and sharing your feedback. While we are happy you enjoyed our wonderful hotel, we are sorry you had a couple of concerns. Please know your feedback is important to us and will be shared with the team. If you still have unresolved billing concerns, do not hesitate to reach out to us. Our lines are open, and we want to make sure everything is as it should be.

Thank you for your review.

Dear Jennifer,Thank you for choosing 21c Museum Hotel Chicago! It's a delight knowing you enjoyed our friendly service and convenient location while visiting the area. In the future, we hope you enjoy another excellent shopping and dining experience, so keep our property in mind!

Thank you so much for your feedback. We greatly appreciate it.

Thank you so much for your feedback. We greatly appreciate it.

Thank you so much for your feedback. We greatly appreciate it.

Thank you so much for your feedback. We greatly appreciate it.

Dear Yesenia,We appreciate your feedback, and we are honored that you chose to stay at 21c Museum Hotel Chicago for your first visit to the city. With our unique museum and top-notch luxury hotel, we are happy to provide our guests with unforgettable experiences. Our staff was delighted to assist you and make you feel at home as well. Thank you for staying with us, and we look forward to seeing you on your next second city visit!

Thank you so much for your feedback. We greatly appreciate it.

Thank you for your feedback. We greatly appreciate it.

Dear Lynna,Guest satisfaction is important to us, so we're happy to see aspects of your experience were positive. However, we apologize for any disappointment with the phone service, and we'll speak with our staff about your comments. If you're in the area again, we hope you'll come back to see us.

Thank you so much for your feedback. We greatly appreciate it.

Dear Amber,Thank you for your review. We're thrilled our lovely accommodations were a highlight of your visit, and we hope you took full advantage of our fantastic location. That said, our maintenance team will be sure to look into your concerns about the water temperature to ensure everything is as it should be and any necessary adjustments are made promptly. Additionally, your feedback about noise is understood, and we'll discuss it internally to determine ways of improving in this respect. It was a pleasure having you here, and we hope you return soon.

Dear Mario,We appreciate your feedback, and we apologize for any issues during check-in. This is certainly not the service we aim to provide, and again we apologize. Please know that changes to your reservation must be facilitated through the third-party site you used to book your stay. They have full access to your billing and reservation information. We encourage you to reach out to them. However, if you have any other questions or concerns we would be happy to assist you. This is certainly not the lasting impression we want you to leave with and we hope to have a future opportunity to show you the top-notch stay our guests have come to enjoy.

Thank you so much for your feedback. We greatly appreciate it.

Thank you so much for your feedback. We greatly appreciate it.

Thank you so much for your feedback. We are so pleased that you enjoyed your stay with us.

Thank you so much for your feedback. We truly appreciate it.

Dear Rikki,Thank you so much for choosing to stay with us at 21c Museum Hotel Chicago. Impressing every guest with our exceptional service is always a top priority for us, so we're thrilled that was the case for you. It's also great to read you enjoyed our lovely atmosphere. The pleasure was all ours, and we can't wait to welcome you back.

Dear Jill, While we are happy to have received the opportunity to host you, we are disappointed for not being able to provide the positive experience you deserve. Your feedback will be discussed internally with the respective teams, so that we may look to make improvements to enhance the overall guest experience. We hope you join us again, so we may prove to you we value our guests' feedback. Thank you.

Thank you so much for your feedback. We greatly appreciate it.

Thank you so much for your feedback. We greatly appreciate it.

Thank you so much for your kind words! We're thrilled to hear that you enjoyed your stay with us. Your satisfaction is our top priority, and we look forward to welcoming you back for another memorable visit in the future. Thank you for 21C Museum Hotel!"

Dear Lisa,Thank you for choosing 21c Museum Hotel Chicago! We're glad our attention to cleanliness and service impressed you, and we appreciate your feedback about the valet staff and outside noise. We'll keep your comments in mind, and we hope to see you again should you be back in the area.

Thank you for your feedback.

Thank you for your feedback! We're delighted to hear that you found our hotel's location convenient and close to everything you needed during your stay. We hope to welcome you back again soon for another enjoyable visit!

Thank you so much for your feedback. We greatly appreciate it.

Thank you so much for your feedback. We greatly appreciate it.

Dear Nannette,Thank you for your review. Based on your rating, it seems you enjoyed your overall experience! However, we regret any inconvenience caused by the water temperature. We'll be sure to share your concerns with maintenance to ensure everything functions as it should and any necessary adjustments are made promptly. It was a pleasure having you here, and we hope you return soon for a seamless visit.

Dear Stephanie,Thank you for your excellent review. We’re thrilled your time with us was so amazing! At 21c Museum Hotel Chicago, we endeavor to go above and beyond to ensure our guests have a memorable experience, so it’s not surprising that Jose and the rest of our team took such wonderful care of you and made you feel so valued. You can be sure we'll pass your compliments along. It was a pleasure having you here, and we look forward to seeing you again soon for another fantastic experience!