Great location in the middle of everything... BUT
Location is great, hotel staff very friendly, queen room is WAY smaller than advertised, room was not totally clean, sheets, pillows and carpet had stains wall only views, valet staff hit front bumper and did not tell us and I didn't notice it till we stopped for gas 3 hours later, hotel is need of major renovation.
Comment from Hotel Management
21-Jul-2017 by Stephen Blackford, Hotel Management
Thank you for taking the time to offer some feedback regarding your most recent stay at The James Chicago. I am very sorry to hear about the issue you experienced with your guest room and the valet service. I am happy to hear that you were pleased with our excellent location and the service that was provided to you by all of our team members. We would love the opportunity to welcome you back during your next visit to Chicago.