Ratings based on 3,329 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
96% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5out of 5
by A verified traveller

Posted 26-Jul-2016
Very comfortable bed! Room was quiet. Breakfast was excellent.
5out of 5
by A verified traveller

Great location and incredibly friendly, elegant

Posted 25-Jul-2016
Pros: Unique architecture and clean design
Location: Quick walk to theatre, Michigan Ave and Rush Street dining and entertainment
Our stay was wonderful! The consierge was helpful as were other hotel staff. Everyone was friendly and well trained on making guests feel pampered and welcomed. I really enjoyed the outdoor seating area and restaurant.
5out of 5
by A verified traveller from R.

Excellent hotel!

Posted 25-Jul-2016
The Sofitel is in the heart of the city! It's beautiful, clean, we couldn't even hear our neighbors. It's like if we had the floor to ourselves! Will definately come back and stay here in the future!
5out of 5
by A verified traveller

Posted 24-Jul-2016
Pleasant stay. Great hotel. In heart of Gold Coast near everything. Walk everywhere.
5out of 5
by A verified traveller

Belle hôtel bien situé

Posted 23-Jul-2016
Belle hôtel près de plusieurs attractions et près de la ligne rouge du métro.
5out of 5
by A verified traveller

Posted 22-Jul-2016
Walked into lobby and couldn't believe how beautiful it looked. Checking in was easy. Staff is very nice and helpful. Room very nice and clean. I booked a room with a view and they did not disappoint. Bed was like a cloud and very comfortable. Room service and valet staff were also very nice and attentive. I didn't want to leave the hotel when I checked out.
5out of 5
by A verified traveller

Convenience

Posted 19-Jul-2016
The hotel was very almost perfect location for everything's that we wanted to do
5out of 5
by A verified traveller

Posted 18-Jul-2016
I had a wonderful experience while staying at this hotel. It was everything one could expect and then some. The staff was so kind and the hotel was immaculate!!
4out of 5
by A verified traveller from Milwaukee, WI

Beautiful Hotel in Great Location

Posted 18-Jul-2016
Pros: The view was great and it was in a great location!
Cons: Ensure that you are not charged for services you did not receive.
Location: If you like to eat and get drinks, you are relatively close to Rush/Division Street. There is also quite a bit of shopping nearby.
This hotel was truly beautiful and I wish we would have been able to see more and experience more of it. The view from the room was great and gave us a wonderful sight to wake up to in the morning. We could walk to many awesome places. The beds are slightly soft, which can be uncomfortable if you like a harder bed. Be careful when checking out of valet charges. My friends and I parked in a nearby lot and paid at the lot, but I was still charged $69.00 for valet service after I checked out, even though they stated they had fixed the charge. Besides this, the hotel was lovely, especially if you are in the mood to splurge a little bit.
5out of 5
by A verified traveller

Just perfect

Posted 18-Jul-2016
Best location near to many shops and restaurants!!! Friendly staff and helpful They make you feel like you are at home!!! Excelent room for two people, comfortable bed ever. Every aspect of our stay was perfect. Very clean room!!! Great view of the city!!! I would recommend this hotel!!!! I will stay here again!!!