This was our first time staying at the Sofitel in Chicago. The hotel is beautiful, clean, spacious and close to everything you want to see or do in the city. We brought our 9 month old with us and the hotel was so accommodating to us and her. This is a MUST hotel if you are traveling with an infant! We arrived at 10:30am and they had a room available! Amazing service to begin. They delivered a very clean crib to our room about 30 minutes after we checked in which included a brand new baby bear to keep, bubble bath, baby powder, baby lotion, a blanket and a rubber duck for the bath. Our room was spotless for our entire stay (3 nights). Our only complaint was in the bar area. The bartender was very accommdating and had 5 star service, but you could tell the cocktail waitress (tall blond) did not want to be there. It was like it was a hassle for her to get you a menu and bring you your drink. She disappeared for about 15 minutes when the bar was packed. Guests had to go up to the bar and order their drinks. Other then that the hotel is truly amazing and definitely a steal for the price! Thank you Sofitel!