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Absolutely immaculate and the air was FRESH, which seems to be rare these days! Good breakfast, large room with everything you could need ... Will definitely book here again.
Gino
Stayed 1 night in Nov 2023
Response from Leadership Team on 7 Nov 2023
Thank you for your review!! We are so happy you hear you will be back to see us!! Safe travels until next time!
Well-located just off Old Orchard Road and near shopping center. The room was large and well-appointed. The staff was helpful. The breakfast was ample. The price was less than other properties nearby. It will be our go-to place when visiting the Chicago north shore.
Richard
Stayed 1 night in Oct 2023
Response from Leadership Team on 31 Oct 2023
Thank you for your review!! Happy you will be staying with us again!!
Toilet was broken upon arrival and we requested repair. 12 hrs later nothing was done. We were then informed we could change rooms, which we did. The new room had mold in the shower and bathroom area.
TODD
Stayed 2 nights in Oct 2023
Response from Leadership Team on 23 Oct 2023
We are so sorry we disappointed with your stay. We will use your feedback with our team training. We hope you will visit us again
10/10 Excellent
Mark
15 Oct 2023
Mark
Stayed 2 nights in Sep 2023
Response from Leadership Team on 7 Nov 2023
Thank you for your review. We are so happy to hear how much you enjoyed your stay! We hope you will come back to visit us again soon1
We were greeted by friendly and informative staff as soon as we entered the motel. The room was spacious and clean, and the complimentary breakfast included a nice variety of food.
Martha
Stayed 2 nights in Oct 2023
Response from Leadership Team on 16 Oct 2023
Thank you for your review! We are so happy to hear how much you enjoyed your room and our breakfast buffet!! We hope to see you again soon!
Suite with kitchen is very convenient for our family. Nice staff and clean unit are plus.
Weijie
Stayed 5 nights in Sep 2023
Response from John on 22 Sept 2023
Thank you for choosing our hotel. We are glad you enjoyed your stay.
6/10 Okay
asad
Travelled with family
12 Sept 2023
Disliked: Amenities
Front desk.staff was not very welcoming or friendly. Dated rooms. Bed and pillows were extremely uncomfortable.
asad
Stayed 1 night in Sep 2023
Response from Johnathan Armstrong on 13 Sept 2023
I apologize for any inconvenience you experienced during your stay with us. We will take the necessary steps to improve our guest services. We enjoyed hosting you and look forward to giving you the outstanding experience you deserve in the future.
Room was clean and comfortable.
Food was just OK. The web said free water bottle, but there wasn't.
All the other things was great.
Miwako
Stayed 2 nights in Sep 2023
Response from Leadership Team on 5 Sept 2023
Thank you for your review. We are happy to hear you enjoyed your stay. We are sorry to hear you were disappointed about not receiving water- we will be happy to help you during your next visit.
front desk staff was very professional. Not sure if it is through out the chain about not leaving basic toiletries like toothbrushes and toothpaste were not in the bathroom. House keeping staff was very prompt in getting the supplies.
Manmohan
Stayed 3 nights in Aug 2023
Response from Johnathan Armstrong on 19 Aug 2023
Thank you for your kind words. While we do not typically provide toothbrushes and toothpaste in the rooms, we are always happy to deliver them upon request.
I chose this place because I wanted someplace spacious quiet and within reasonable proximity to Chicago. The drive in was a bit longer than I expected because I was not familiar with how heavy traffic is now. I’m still very pleased with this place. A nice little pool to relax in. A well supplied and attended breakfast. Very polite attentive and friendly staff. I stayed 3 nights and it was really nice to feel I was “coming home” at the end of each day.
charles
Stayed 3 nights in Aug 2023
Response from Leadership Team on 7 Aug 2023
Thank you so much for your review! We are so happy you enjoyed coming home everyday! We look forward to your next visit!
Thank you for your review! We are so happy to hear you enjoyed your stay! We hope to see you again soon!
6/10 Okay
Mee Kyoung
Travelled with family
30 Jul 2023
Liked: Staff & service
Disliked: Room comfort
Mee Kyoung
Stayed 4 nights in Jul 2023
Response from Leadership Team on 31 Jul 2023
Thank you for your review. We are so sorry to see you did not like your stay with us. Please contact our General Manager to discuss any issues you had. Thank you, we hope to see you again.
10/10 Excellent
M. Alex
28 Jul 2023
M. Alex
Stayed 4 nights in Jun 2023
Response from Johnathan Armstrong on 19 Aug 2023
Thank you for your review! We hope you will visit us again soon!
10/10 Excellent
Danielle
Travelled with family
27 Jul 2023
Clean hotel with friendly staff, comfortable, and good breakfast.
Danielle
Stayed 1 night in Jul 2023
Response from General Manager on 28 Jul 2023
Thank you for your review! We are so happy you enjoyed our hotel! We look forward to your next visit
Thank you for your review! So happy you enjoyed your stay! We look forward to seeing you again soon
8/10 Good
CHAO, San Francisco
Travelled with partner
6 Jul 2023
Liked: Cleanliness, staff & service
Hotel is clean, location is quiet. Front desk staff is very nice and warm. Room is big with kitchen, good for family vacation. However carpet is dark and tired, mattress is too old and soft, needs upgrade!
CHAO
Stayed 1 night in Jul 2023
Response from General Manager on 6 Jul 2023
Thank you for your review. We are working on our upgrades- more to come soon! We hope you will visit us again!
8/10 Good
Reijue
2 Jul 2023
Reijue
Stayed 5 nights in Jun 2023
Response from General Manager on 22 Jul 2023
Thank you for your review So happy you enjoyed your stay! We hope you will visit us again soon!