Older hotel, Good Location, bad wifi
The Raffaello has an excellent location that's a little away from the craziness of the rest of the downtown area. The rooms are a good size and clean. The beds are comfy and the showers are nice.
I ran into four issues while staying there, however:
- The wifi was terrible to the point of being unusable. Half the time it couldn't be connected to. When a connection was made, it was incredibly slow. This was true across the 4 different devices I tried this on. Don't stay here if you need to work on wifi.
- The toilet had an odd plumbing issue where, if other toilets in the hotel would flush, it would shoot water up out of the toilet. You could hear it spraying water all over the bathroom all night, and occasionally you'd have the unfortunate experience of sitting on it while this happened. I expect some quirks in older hotels, but this really was a new one for me.
- One day housekeeping forgot to replace my water glasses. I called the front desk around 10 PM, and they told me that housekeeping and room service had left for the day, so they couldn't bring me any new ones. I'm not sure if this was because it was a holiday weekend or just the standard practice, but it seemed pretty unreasonable in either case.
- The elevators were very slow and small; they were often full whenever you'd try to get on. I was on the forth floor, so I just took the stairs most of the time, but it would have really been a pain if I was staying on a higher floor.