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Palmer House a Hilton Hotel

Star Rating
4 out of 5



4.2 / 5Very Good
12,789 reviews


  • Pool
  • Free WiFi
  • Pet Friendly
  • Air Conditioning


What's nearby

  • Popular Location
    Art Institute of Chicago
    4 min walk
  • Popular Location
    Millennium Park
    5 min walk
  • Popular Location
    Chicago Theatre
    8 min walk
  • Airport
    Chicago, IL (ORD-O'Hare Intl.)
    30 min drive

Choose your room

Book online or call:

020 3564 4853

Your dates need to occur after 2019-10-15. Try updating your dates to see prices for your trip.

    About this area


    In the city centre, Palmer House a Hilton Hotel is in Chicago's The Loop neighbourhood, an area with good airport proximity and shopping. Chicago Cultural Center and Ford Center for the Performing Arts Oriental Theatre are cultural highlights, and some of the area's notable landmarks include Willis Tower and Buckingham Fountain. Check out an event or a game at Soldier Field, and consider making time for Skydeck Ledge, a top attraction not to be missed. Our guests appreciate the hotel's location for the sightseeing. It's also convenient for public transport: Monroe Station (Red Line) and Monroe Station (Blue Line) are just steps away.

    What's nearby

    • Popular Location
      Art Institute of Chicago - 4 min walk
    • Popular Location
      Millennium Park - 5 min walk
    • Popular Location
      Chicago Theatre - 8 min walk
    • Popular Location
      Willis Tower - 11 min walk
    • Popular Location
      Skydeck Ledge - 11 min walk

    Getting around

    • Monroe Station (Red Line) - 1 min walk
    • Millennium Station - 8 min walk
    • Chicago, IL (ORD-O'Hare Intl.) - 30 min drive

    About this property

    Palmer House a Hilton Hotel

    A full-service spa, a restaurant and an indoor pool are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a health club, a bar/lounge and a sauna are on-site. All 1641 rooms offer comforts such as pillowtop beds and premium bedding, plus wireless Internet access (surcharge) and TVs with cable channels. Other amenities available to guests include wired Internet (surcharge), DVD players and room service (during limited hours).

    Awards and affiliations

    • The property is a member of Historic Hotels of America.

    Renovations and closures

    The property will be renovating from 13 February 2019 until 30 April 2020 (completion date subject to change). The following areas are affected:
    • Hot tub
    • Swimming pool

    Alternative facilities are located off-site and include:

    • Indoor pool

    The following facilities will be closed from 13 February 2019 until 30 April 2020 (dates subject to change):
    • Swimming pool
    • Hot tub
    During renovations, the hotel will make every effort to minimise noise and disturbance.

    Property amenities


    • Available in all rooms: WiFi (USD 12.95 per night), Wired Internet (surcharge)
    • Available in some public areas: Free WiFi and wired Internet

    Parking and public transport

    • Self parking: USD 46.00 per night
    • Valet parking: USD 82 per night
    • Parking height restrictions apply
    • Limo/town car service

    Food and drink

    • Breakfast available for a fee: USD 7-11 per person
    • 1 restaurant
    • 1 bar
    • Room service available

    Things to do

    • Fitness centre
    • Full-service spa
    • Indoor pool
    • Sauna
    • Shopping
    • Steam room

    Family friendly

    • Dry-cleaning service
    • DVD player
    • Corner/local shop
    • Indoor pool
    • Laundry facilities
    • Microwave (on request)
    • Fridge (on request)


    • ATM/banking services
    • Banquet hall
    • Lift
    • Front-desk safe
    • Gift shop/newsstand
    • Corner/local shop

    Guest services

    • 24-hour front desk
    • Concierge services
    • Daily housekeeping
    • Dry-cleaning service
    • Hair salon
    • Laundry facilities
    • Luggage storage
    • Multilingual staff
    • Porter

    Languages spoken

    • Chinese
    • English

    Business services

    • Business centre
    • Conference space (110000 square feet)


    • 12 treatment rooms
    • Body scrubs
    • Body treatments
    • Body wraps
    • Couples treatment room(s)
    • Facials
    • Hydrotherapy
    • Manicures and pedicures
    • Massages
    • Massage/treatment rooms
    • Spa open daily


    • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    • Accessible bathroom
    • In-room accessibility
    • Roll-in shower


    • Smoke-free property

    Room amenities


    • Air conditioning
    • Hypo-allergenic bedding
    • Pillow-top mattress
    • Premium bedding


    • Free toiletries
    • Hairdryer
    • Shower/bathtub combination


    • TV channels
    • DVD player
    • pay films
    • premium channels
    • TV
    • video game console

    Food and drink

    • Microwave (on request)
    • Fridge (on request)


    • Connecting rooms available
    • Free newspapers
    • In-room massage
    • Iron/ironing board
    • Laptop-compatible safe
    • Phone

    Nearby things to do


    • Bike hire
    • Golf
    • Hiking/biking trails
    5 - Excellent
    4 - Good
    3 - Okay
    2 - Mediocre
    1 - Poor
    Service and Staff
    Property condition

    5/5 Excellent

    This traveller didn’t leave comments with their review
    Stayed 1 night in Oct 2019


    Good location to the attractions we wanted to see. Staff was not guest-friendly - except for the concierge. No complimentary amenities in room - except the soap. Neither of the hotel restaurants were much more than over-priced sports bars. I realize that hotels in downtown Chicago are expensive, but we thought Palmer House was over-priced for what we received. Not a good value.

    Stayed 3 nights in Oct 2019


    I went to the Palmer house to run in the Chicago Marathon. I purchased beverages to hydrate and there was not a refrigerator in the room for your personal use (only one to purchase their items). I was placed in a room at a far corner that looked over a roof and an adjacent building. The room did not have a tea/coffee machine. The bathroom had rusted fixtures and cracked tiles. I definitely would avoid this hotel unless you are upgrading and I wish you luck on your placement.

    Stayed 2 nights in Oct 2019

    4/5 Good

    This traveller didn’t leave comments with their review
    Stayed 1 night in Oct 2019

    5/5 Excellent

    The architecture and the interior design is magnificent

    Stayed 2 nights in Oct 2019

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