Front of property – evening/night

Reviews of Hilton Chicago/Oak Brook Hills Resort & Conference Center

4 out of 5

Reviews

8.6

Excellent

Rating 10 - Excellent. 602 out of 1005 reviews" "
Rating 8 - Good. 199 out of 1005 reviews" "
Rating 6 - Okay. 88 out of 1005 reviews" "
Rating 4 - Poor. 55 out of 1005 reviews" "
Rating 2 - Terrible. 61 out of 1005 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Marcus

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very accommodating
Stayed 1 night in Mar 2024

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2024

8/10 Good

Arman

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

8/10 Good

Lisa

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is quiet but rooms are a bit dated and there isn't much around in the way of food or shopping so you need a drive a bit to get to those services.
Stayed 2 nights in Mar 2024

10/10 Excellent

Martin E

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Riley was very accommodating at check-in and allowed us to check in a little early which was great considering it was a 1 night getaway. Overall the whole experience was wonderful from start to finish. I would recommend the spa as well where we had massages that continued the relaxing experience!

10/10 Excellent

Jessica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely nice dining area, the pool is heated which on a cold raining night made a huge difference! Staff was amazing!
Stayed 1 night in Mar 2024

6/10 Okay

B.

Liked: Staff & service
Dated. Rooms could use deep cleaning
Stayed 2 nights in Mar 2024

10/10 Excellent

Justin, Mattawan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great spot. I discovered Downers Grove, which is 5 minutes away. It has tons of food and drink options. Super convenient location.
Stayed 1 night in Mar 2024

10/10 Excellent

Christopher

Stayed 2 nights in Feb 2024

10/10 Excellent

Gary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to where i was visiting
Stayed 2 nights in Feb 2024

6/10 Okay

nausheen

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The WiFi at the hotel was in bad shape . Tv was not working due to WiFi connectivity issues for the first night.
Stayed 2 nights in Feb 2024

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities
Clean nice hotel room. Friendly staff and restaurant was good.
Stayed 2 nights in Feb 2024

8/10 Good

Kaya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

2/10 Terrible

Steve

Disliked: Cleanliness
Stayed 1 night in Jan 2024

10/10 Excellent

Steve

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very nice and convenient to the training session I was attending. It was very quiet and a great place for training.
Stayed 1 night in Jan 2024

10/10 Excellent

Nitasha, Alpharetta

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Danelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023

6/10 Okay

lashantal

Stayed 1 night in Dec 2023

8/10 Good

kenneth

Travelled with partner
Stayed 1 night in Dec 2023

10/10 Excellent

Alicia

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were able to receive an early check in and the noon check out is helpful. The pool was warm, some p aint peeling off the bottom of the pool and one light was broken and hanging in the water.
Stayed 2 nights in Dec 2023

8/10 Good

michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Jazmin

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Denise

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time staying at this hotel this year & both times the rooms were very clean, nice & roomy. Staff is very helpful if anything is needed & so an overall great experience both times. This is now our go-to hotel when in the Chicagoland area.
Stayed 4 nights in Dec 2023

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

8/10 Good

Robert

Stayed 1 night in Dec 2023

10/10 Excellent

CHRISTINA

Stayed 1 night in Dec 2023

10/10 Excellent

Casey

Stayed 1 night in Nov 2023

8/10 Good

Eduardo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Joseph

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet, and good amenities.
Stayed 1 night in Nov 2023

8/10 Good

JoAnn

Views from the room of Golf course
Stayed 1 night in Nov 2023

8/10 Good

nancy

Liked: Cleanliness, staff & service
Stayed 2 nights in Nov 2023

10/10 Excellent

brian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location and comfortable.
Stayed 1 night in Nov 2023

4/10 Poor

Kimberly

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was not comfortable. We had a horrible nights sleep. The pillows were awful, you could hear every noise in the hallway. For the price they charge I was not impressed at all with the hotel.
Stayed 1 night in Nov 2023

4/10 Poor

Michael

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Elevators were not operating; bathroom floor and carpet dirty in room; ordered vegan burger and asked to hold aioli - but they made my vegan burger a vegetarian burger and had to toss it.
Stayed 2 nights in Oct 2023

6/10 Okay

Michelle

Stayed 2 nights in Oct 2023

8/10 Good

Scott

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about the facility and staff were top tier. Golf course view during fall color was excellent. Close proximity to fine dining and shopping. Wasn't a big fan of the drone hovering outside my 5th floor window.Reported it to staff. Hope some honeymooner stay didn't turn into an unintended porn movie.
Stayed 3 nights in Oct 2023

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, hotel facilities clean and updated nicely. Excellent staff.
Stayed 2 nights in Oct 2023

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The view from my room. Beautiful.
Stayed 2 nights in Oct 2023

10/10 Excellent

Rose Hennessy

Stayed 4 nights in Oct 2023

8/10 Good

Deja

Liked: Cleanliness
Stayed 1 night in Oct 2023

10/10 Excellent

Tasha

Stayed 1 night in Oct 2023

10/10 Excellent

Alaa

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and clean
Stayed 1 night in Oct 2023

6/10 Okay

Jessica

Travelled with family, Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
Only one working elevator out of 3, took forever to get to and from room. Used stairs but they did not seem safe due to location and seclusion. Welcomed into building by cigarette and pot smokers outside the doors. Super loud in lobby. Room right next to loud and broken ice machine.
Stayed 1 night in Oct 2023

8/10 Good

Kyle

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

8/10 Good

Matt

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay here was great! Loved the room, our view of the golf course was beautiful! Enjoyed having a Starbucks on site! The elevators had a bit of an issue, but we made sure we never took the middle one. There are some things that could have some attention, such as our rooms floor had a floor piece that was loose and noisy. Do some paint updates and carpet cleaning. But all in all a great stay.
Stayed 3 nights in Oct 2023

10/10 Excellent

Alaa

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place
Stayed 3 nights in Oct 2023

2/10 Terrible

John

Stayed 1 night in Oct 2023

10/10 Excellent

Tyrone

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023

10/10 Excellent

Mickiea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

kuljit

Stayed 2 nights in Oct 2023